UpKeep is een cloudgebaseerd CMMS (Computerized Maintenance Management System) ontworpen om te worden gebruikt op mobiele apparaten, en geschikt voor een groot aantal sectoren, waaronder productie, constructie, distributie, warehousing, nutsbedrijven, hotels, restaurants, voedselverwerking, kerken, onderwijs, en meer. Het systeem biedt gebruikers de mogelijkheid om onderhoudsplanning en werkorders onderweg te beheren, met hulpmiddelen voor het maken van werkorders, rangschikken op prioriteit, vastleggen van handtekeningen, annoteren van afbeeldingen, importeren van goederengegevens, scannen van streepjescodes, voorraadbeheer, chat en samenwerking, het maken van facturen en meer.
Met UpKeep kunnen gebruikers aangepaste werkorders creëren voor verschillende doeleinden, zoals het opstellen van checklists en meetwaarden, met behulp van sjablonen en formulieritems. Bestanden, afbeeldingen en onderdelen kunnen allemaal aan taken worden toegevoegd en gebruikers kunnen werkorders prioriteren op basis van urgentie. Werkorders en facturen kunnen in pdf-formaat worden aangemaakt en per e-mail worden verzonden of worden afgedrukt. Goederengegevens kunnen worden geïmporteerd in UpKeep vanuit bestaande dossiers en er kunnen streepjescodes worden toegewezen aan onderdelen of goederen die gescand kunnen worden om ze toe te voegen aan werkorders. Gebruikers kunnen periodieke schema's maken voor preventief onderhoud en afzonderlijke onderdelen reserveren of inplannen om te worden gebruikt voor specifieke werkorders. Voorraad kan worden beheerd op basis van locatie, en doordat de onderdelengeschiedenis wordt bijgehouden kunnen gebruikers zien waar elk onderdeel is gebruikt.
UpKeep stuurt gebruikers automatisch push-meldingen en waarschuwingen in realtime om hen te informeren over updates van taken of problemen met apparatuur. Er kunnen sensoren worden geïntegreerd om realtime monitoring van middelen mogelijk te maken, en gebruikers kunnen triggers instellen om automatisch onderhoudsverzoeken te genereren wanneer specifieke voorwaarden worden bereikt. Meer dan 50 verschillende sensortypes worden ondersteund en gebruikers kunnen gedetailleerde rapporten van sensorgegevens bekijken, zoals vochtigheid, kanteling, temperatuur en meer. Met UpKeep kunnen gebruikers ook samenwerken met realtime in-app-chat voor het bespreken van problemen of het delen van updates, en voor rapporten over voltooide taken, uitgaven en terugkerende problemen.
Pluspunten
Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.
Minpunten
The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.
Overall UpKeep is a great piece of software that continues to improve with regular feature updates. I would recommend it to anyone managing a medium to large sized business facility or multiple properties.
Pluspunten
UpKeep is a great service for managing work orders, tracking assets and scheduling your teams time. The request portal and phone app make it easy for our managers to submit maintenance requests and for our maintenance team to prioritize and respond in a timely fashion. The asset system is great for tracking parts and preventative and reactive maintenance that has been performed on individual items such as HVAC units. The Ability to upload pictures and other files such as repair manuals, to work orders and assets is also a huge plus. All around UpKeep is a great piece of software that I would recommend to anyone with a medium to large size business or anyone managing multiple properties.
Minpunten
UpKeep offers the ability to generate PDF invoices to submit to clients however there is no way to save or return to a generated invoice within the software; once the invoice is exported as PDF and you close the window you can no longer return. I would love to see an invoicing feature that is more similar to the work order system. As a country club we not only track our internal maintenance, but maintenance performed on members golf carts and other items. The ability to generate invoices more fluidly would be much better than having to utilize an integration. I'm also disappointed that the ability to track additional costs related to a work order are only offered in the business plus plan, rather than the professional or starter plans. There are many times where I want to add an individual expense with a description attached to it, without having to input it in the parts and inventory section.
Hi Liam, I'm so glad you're finding UpKeep both easy to use and valuable to your business! Additionally, we appreciate your detailed feedback in features you would like to see and how they would benefit you. Please know that we take all this feedback to heart and continue to work on releasing new features that will support you and your team!
Upkeep has helped hugely in showing clients what we actually do and giving them real times as to how long process may take. Before a list of times and costs were all clients received as to now a full report which shows the lengths taken to complete the tasks .
Pluspunten
The software is very easy to use on many different formats. Being able to report in real time is very helpful in the field and reports can be generated very easy for instant use. The end reports are very professional and and look the part. Photos added to reports are a good for clients to be able to see the works carried out and being able to add many photos to as many different topics i may need is great.
Minpunten
The application needs to have either 3g, 4g or wifi for real time this is great in areas with these capabilities but most solar farms in the middle of no where meaning i need to take photos and write my reports after i have done my job and returned to an area with wifi etc. Also only being able to upload 1 photo at a time makes the process drawn out as you have to keep going back to the report and then finding the photo you need...... There have also been instances when working in areas with 4g etc that reports that have been worked on have lost all info meaning they have to been done again.
Hi Simon, Thank you so much for taking the time to leave a review! I'm so excited that UpKeep has improved your ability to show all the hard work that you and your team are doing!!! Our mission is to empower you all in exactly that way to help you to get recognition for the work that might otherwise go unnoticed. In terms of the app needing 3G, 4G, or WiFi, the reason for this is to be able to send and receive updates in real time, especially in cases where team members may be spread across different locations. Providing more offline services may be something we can do in the future, but we hope it's not too much of an inconvenience at the time!
Pluspunten
The first point is the ability to categorize work orders, we have been able to pin point the major issues and delivery fast and effective solutions to our care homes.
Tracking the progress and being able to update the work order and receive this valuable information direct to a mobile device, whether it be a line of text or a picture.
I have noticed that the UpKeep scheduler is now up and running, this is going to save me a lot of time, currently I am taking the jobs and distributing these to the team via a excel spreadsheet, really looking forward to this addition to an already complete package.
The overdue work orders are also a great plus for our company, it shows where we are failing and possible target training to an individual who is struggling.
The main plus is having the data to analyse on a month by month basis. It show how well the performance of the team and individuals are coping with the work load, what home uses our Regional teams service the most and what areas of expertise are mainly required, again perfect for targeting training to the maintenance operative in the home. We have also used this system to compare our response time to a request, labour cost all against using out side contractors, this itself has ben an eye opener and has saved us.
Minpunten
The updates are only available for the users and not the requestors, this is a big issue for us as we are constantly asked 'What's happening' by the general managers of the homes. If there was a way that when the regional team assigned to the task could share the update, ie waiting for parts, called away etc..
Hi Steven, Thank you for your review! It sounds like the reporting features have been especially great for you! Thank you as well for your feedback on how some features - or lack thereof - are affecting you and your team in real time. We're dedicated to constant improvement and learning from situations like these!
Pluspunten
The iPhone application is the best so I can easily update and or log in new work orders as I see them without having to use a web browser or a computer.
Minpunten
I wish the recurring events would not show up until they are due so i don't have to weed through them to see the current stuff. this is probably a view filter of some sort but I haven't figured that out yet.
Hieronder zie je enkele veelgestelde vragen over UpKeep.
UpKeep kent de volgende prijsmodellen:
Vanaf: US$ 29,00/maand
Prijsmodel: Gratis, Abonnement
Gratis proefversie: Beschikbaar
We hebben geen informatie over functies van UpKeep
UpKeep heeft de volgende typische klanten:
Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf
UpKeep ondersteunt de volgende talen:
Engels
UpKeep kent de volgende prijsmodellen:
Gratis, Abonnement
UpKeep ondersteunt de volgende apparaten:
Android, iPhone, iPad
UpKeep kan worden geïntegreerd met de volgende toepassingen:
Magpie Property Management Software, Slack, Slack, Zapier
UpKeep biedt de volgende ondersteuningsopties:
Veelgestelde vragen, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies
This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.