UpKeep

Mobiele geautomatiseerde onderhoudsbeheersoftware

4,7 /5 (1178 review) Schrijf een review!

UpKeep - Overzicht

Wat is UpKeep?

UpKeep is een cloudgebaseerd CMMS (Computerized Maintenance Management System) ontworpen om te worden gebruikt op mobiele apparaten, en geschikt voor een groot aantal sectoren, waaronder productie, constructie, distributie, warehousing, nutsbedrijven, hotels, restaurants, voedselverwerking, kerken, onderwijs, en meer. Het systeem biedt gebruikers de mogelijkheid om onderhoudsplanning en werkorders onderweg te beheren, met hulpmiddelen voor het maken van werkorders, rangschikken op prioriteit, vastleggen van handtekeningen, annoteren van afbeeldingen, importeren van goederengegevens, scannen van streepjescodes, voorraadbeheer, chat en samenwerking, het maken van facturen en meer.

Met UpKeep kunnen gebruikers aangepaste werkorders creëren voor verschillende doeleinden, zoals het opstellen van checklists en meetwaarden, met behulp van sjablonen en formulieritems. Bestanden, afbeeldingen en onderdelen kunnen allemaal aan taken worden toegevoegd en gebruikers kunnen werkorders prioriteren op basis van urgentie. Werkorders en facturen kunnen in pdf-formaat worden aangemaakt en per e-mail worden verzonden of worden afgedrukt. Goederengegevens kunnen worden geïmporteerd in UpKeep vanuit bestaande dossiers en er kunnen streepjescodes worden toegewezen aan onderdelen of goederen die gescand kunnen worden om ze toe te voegen aan werkorders. Gebruikers kunnen periodieke schema's maken voor preventief onderhoud en afzonderlijke onderdelen reserveren of inplannen om te worden gebruikt voor specifieke werkorders. Voorraad kan worden beheerd op basis van locatie, en doordat de onderdelengeschiedenis wordt bijgehouden kunnen gebruikers zien waar elk onderdeel is gebruikt.

UpKeep stuurt gebruikers automatisch push-meldingen en waarschuwingen in realtime om hen te informeren over updates van taken of problemen met apparatuur. Er kunnen sensoren worden geïntegreerd om realtime monitoring van middelen mogelijk te maken, en gebruikers kunnen triggers instellen om automatisch onderhoudsverzoeken te genereren wanneer specifieke voorwaarden worden bereikt. Meer dan 50 verschillende sensortypes worden ondersteund en gebruikers kunnen gedetailleerde rapporten van sensorgegevens bekijken, zoals vochtigheid, kanteling, temperatuur en meer. Met UpKeep kunnen gebruikers ook samenwerken met realtime in-app-chat voor het bespreken van problemen of het delen van updates, en voor rapporten over voltooide taken, uitgaven en terugkerende problemen.

UpKeep - Overzicht

Prijzen

Vanaf
US$ 29,00/maand

Prijsopties

Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

UpKeep - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Australië, China en nog 5 andere, India, Japan, Duitsland, Brazilië, Mexico
Ondersteunde talen
Engels

Media

Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds
Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds
Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds
UpKeep-video Schermopname van UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds Schermopname van UpKeep: Schermopname van UpKeep: Schermopname van UpKeep: Schermopname van UpKeep: Schermopname van UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds Schermopname van UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds

UpKeep reviews

UpKeep reviews

Totaalscore
4,7
/
5
Uitstekend
812

Zeer goed
329

Gemiddeld
34

Slecht
3

Erg slecht
0

Prijs-kwaliteitverhouding
4,6
Functies
4,4
Gebruiksgemak
4,6
Klantenondersteuning
4,8
97% heeft deze app aanbevolen
Dirk K.

Crucial Team Management

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.


Vertalen met Google
Rick D.

Perfect CMMS for my Needs

Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.


Vertalen met Google
Aaron W.

Simple and Effective

Great so far. Looking forward to getting my direct reports involved in developing the system


Vertalen met Google
Jamie P.

A very strong start, but a long way to go yet.

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.


Vertalen met Google
Matt L.

Software that works for you.

Overall the software is working as it was advertised to us. The nice piece about this software is that it integrates an asset management system with a work order system as well as consumable inventory. We like the preventive side as well. The software can send reminders and reoccurring tickets to jobs that happen on a cycle. The key to a product is how well things can be tracked and searched for later on. The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset. That will help with building a budget for replacements and accurate reports. Its nice that we can integrate maintenance and IT together as well as inventory into one platform.


Vertalen met Google
Dirk K.
Sector: Vastgoed
Bedrijfsgrootte: 11-50 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Crucial Team Management

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 29-7-2019
Bron van de reviewer: Capterra

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Pluspunten

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Minpunten

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

Vertalen naar het Nederlands

Antwoord van UpKeep Technologies

Hi Dirk,

Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small.
The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level.

If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource.

Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Rick D.
Sector: Religieuze instellingen
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Perfect CMMS for my Needs

Dagelijks Gratis proef lang gebruikt
Beoordeeld op 13-8-2020
Bron van de reviewer: SoftwareAdvice

Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.

Pluspunten

The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports.

Minpunten

Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget.

One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 9.0/10

Aaron W.
Sector: Machine- en installatiebouw
Bedrijfsgrootte: 201-500 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Simple and Effective

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 15-12-2020
Bron van de reviewer: SoftwareAdvice

Great so far. Looking forward to getting my direct reports involved in developing the system

Pluspunten

The ease of access and functionality with a user friendly interface that is simple to use.

Minpunten

To log plant/equipment delays (breakdowns) as one large database with multiple cells to populate

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Jamie P.
Sector: Evenementenbureaus
Bedrijfsgrootte: 11-50 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

A very strong start, but a long way to go yet.

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 28-2-2019
Bron van de reviewer: Capterra

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

Pluspunten

I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.

Minpunten

RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue.

1) duplicates pop up constantly and they don't go away easily.
2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating.
3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them.
4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 4.0/10

Matt L.
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 1.001-5.000 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Software that works for you.

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 15-12-2020
Bron van de reviewer: SoftwareAdvice

Overall the software is working as it was advertised to us. The nice piece about this software is that it integrates an asset management system with a work order system as well as consumable inventory. We like the preventive side as well. The software can send reminders and reoccurring tickets to jobs that happen on a cycle. The key to a product is how well things can be tracked and searched for later on. The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset. That will help with building a budget for replacements and accurate reports. Its nice that we can integrate maintenance and IT together as well as inventory into one platform.

Pluspunten

We transitioned from another work order software. We shopped for a solid work order software that would meet our needs. We were very specific as to what we wanted, since we out grew our old software. We wanted a product that would automate our day to day jobs as well as keep track of our assets. This software is very easy to use and you can customize it to fit your specific needs. We like that pictures can be added to the job ticket. It is also nice to assign work orders to "teams" rather than individually assigning tickets to specific people then back again. Everyone in the team can update and apply their time to the ticket. The upkeep app is also very handy when out in the field.

Minpunten

The integration to our district was pretty smooth, however we did a lot of planning to make this as seamless as possible. I don't have anything negative to say about the software, things that the software cannot do have work arounds. At the end of the day, everything works, that is all that matters. As time goes on more maybe there will be something that needs improved, however customer support is very helpful and I'm sure they will solve the issues that may arise.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
9/10
Gebaseerd op 1.178 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van UpKeep

Prijzen van UpKeep

Vanaf
US$ 29,00/maand
Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4,6/5
Gebaseerd op 1.178 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

UpKeep - Functies

UpKeep - Functies

API
Aanpasbare rapportage
Activiteiten volgen
Activiteitendashboard
Auditing
Audittrail
Automatische meldingen
Bewaking
Compliancebeheer
Documentbeheer
Documenten opslaan
Factureren
Gegevens importeren en exporteren
Integratie van derden
Rapportage en statistieken
Realtime gegevens
Realtime rapportage
Voorraad bijhouden
Voorraadbeheer
Workflowbeheer
Functies
4,4/5
Gebaseerd op 1.178 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

UpKeep - Veelgestelde vragen

UpKeep - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over UpKeep.

V. Welke prijsmodellen heeft UpKeep te bieden?

UpKeep kent de volgende prijsmodellen:

Vanaf: US$ 29,00/maand

Prijsmodel: Gratis, Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van UpKeep?

We hebben geen informatie over functies van UpKeep

V. Wat zijn de typische gebruikers van UpKeep?

UpKeep heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Middelgroot bedrijf

V. Welke talen worden door UpKeep ondersteund?

UpKeep ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft UpKeep te bieden?

UpKeep kent de volgende prijsmodellen:

Gratis, Abonnement

V. Biedt UpKeep ondersteuning voor mobiele apparaten?

UpKeep ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan UpKeep worden geïntegreerd?

UpKeep kan worden geïntegreerd met de volgende toepassingen:

Magpie Property Management, SensrTrx, Slack, Slack, Zapier

V. Welke mate van ondersteuning heeft UpKeep te bieden?

UpKeep biedt de volgende ondersteuningsopties:

Online ondersteuning, Veelgestelde vragen, Video-instructies, Kennisbank, Telefonische ondersteuning