---
description: Gedetailleerde beoordelingen over Focus Contact Center: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Focus Contact Center met soortgelijke producten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Focus Contact Center reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Sales enablement software](/directory/605/sales-enablement/software) > [Focus Contact Center](/software/105495/focus-contact-center)

# Focus Contact Center

Canonical: https://www.getapp.nl/software/105495/focus-contact-center

> Focus Contact Center is een cloudgebaseerde callcenteroplossing die integratie met telefoon, chat, e-mail en sms biedt, evenals gespreksopname en live monitoring.
> 
> Oordeel: score van **5.0/5** door 4 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **5.0/5** | 4 Reviews |
| Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews |
| Functies | 5.0/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Focus Telecom
- **Locatie**: Warsaw, Polen
- **Opgericht**: 2008

## Commerciële context

- **Beginprijs**: US$ 15,00
- **Prijsmodel**:  (Gratis versie beschikbaar) (Gratis proef)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel)
- **Ondersteunde talen**: Duits, Engels, Pools
- **Beschikbare landen**: Duitsland, Polen, Verenigde Staten

## Functies

- API
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Alerts/Escalation
- Automatic call distribution (ACD)
- Automatische nummerkiezer
- Beheer van vergaderingen
- Beller-ID
- Bellijstbeheer
- Bewaking
- CRM
- CRM Integration
- CTI (Computer Telephony Integration)
- Callcenterbeheer
- Campagnebeheer
- Campagnespecifieke beller-ID
- Chatten/messaging
- Communicatie via meerdere kanalen
- Contactenbeheer

## Integraties (5 in totaal)

- Adobe Commerce
- SALESmanago Marketing Automation
- Salesforce Sales Cloud
- Shopify
- SugarCRM

## Ondersteuningsopties

- E-mail/helpdesk
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Sales enablement software](https://www.getapp.nl/directory/605/sales-enablement/software)

## Gerelateerde categorieën

- [Sales enablement software](https://www.getapp.nl/directory/605/sales-enablement/software)
- [Call tracking software](https://www.getapp.nl/directory/749/call-tracking/software)
- [Inside sales software](https://www.getapp.nl/directory/761/inside-sales/software)
- [Callcenter software](https://www.getapp.nl/directory/275/call-center/software)
- [Contactcenter software](https://www.getapp.nl/directory/593/contact-center/software)

## Alternatieven

1. [JustCall](https://www.getapp.nl/software/2047760/justcall) — 4.1/5 (224 reviews)
2. [Five9](https://www.getapp.nl/software/91276/five9) — 4.2/5 (481 reviews)
3. [Ricochet360](https://www.getapp.nl/software/127955/ricochet) — 4.8/5 (82 reviews)
4. [Kixie PowerCall](https://www.getapp.nl/software/104961/kixie) — 4.6/5 (294 reviews)
5. [Bitrix24](https://www.getapp.nl/software/90602/bitrix24) — 4.2/5 (990 reviews)

## Reviews

### "High quality system" — 5.0/5

> **Wojciech** | *12 januari 2017* | Facilitaire diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: - easy to use interface
- scalability
- friendly API
> 
> A multi-channel contact center software and customer service application that caters to all needs of modern businesses – phone, live chat, text, e-mail, web forms and more. Easy to use, quick deployment, good technical support. Customer service has become easier.

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### "All-in-one contact center platform" — 5.0/5

> **Wojciech** | *12 januari 2017*
> 
> The Focus Contact Center software is easy to use and implement, very functional and innovative. Plenty of features, a really intuitive administrative console and very competent IT support made us choose the Focus Contact Center communication platform. We have cut down on service time and improved the quality of service.

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### "Best solution \!" — 5.0/5

> **Marek** | *13 januari 2017*
> 
> Focus Contact Center gives a lot of features and is really very easy to use. You need only a web browser and internet connection to work, you can use any phone. Deployment is very fast. If you want to improve customer service, check out this solution.

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### "Smart Call Center Software" — 5.0/5

> **Ma¿gorzata** | *21 oktober 2016*
> 
> Multi-channel call centre software and customer experience application - feature-rich, intuitive, flexible, easy to deploy and manage.

## Links

- [Bekijk op GetApp](https://www.getapp.nl/software/105495/focus-contact-center)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/software/105495/focus-contact-center> |
| de-AT | <https://www.getapp.at/software/105495/focus-contact-center> |
| en | <https://www.getapp.com/customer-service-support-software/a/focus-contact-center/> |
| en-AE | <https://www.getapp.ae/software/105495/focus-contact-center> |
| en-AU | <https://www.getapp.com.au/software/105495/focus-contact-center> |
| en-CA | <https://www.getapp.ca/software/105495/focus-contact-center> |
| en-GB | <https://www.getapp.co.uk/software/105495/focus-contact-center> |
| en-IE | <https://www.getapp.ie/software/105495/focus-contact-center> |
| en-NZ | <https://www.getapp.co.nz/software/105495/focus-contact-center> |
| en-SG | <https://www.getapp.sg/software/105495/focus-contact-center> |
| en-ZA | <https://www.getapp.za.com/software/105495/focus-contact-center> |
| fr | <https://www.getapp.fr/software/105495/focus-contact-center> |
| fr-BE | <https://fr.getapp.be/software/105495/focus-contact-center> |
| fr-CA | <https://fr.getapp.ca/software/105495/focus-contact-center> |
| nl | <https://www.getapp.nl/software/105495/focus-contact-center> |
| nl-BE | <https://www.getapp.be/software/105495/focus-contact-center> |

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