SimplyBook.me - Overzicht

Wat is SimplyBook.me?

SimplyBook.me is een online reserveringssysteem voor afspraken voor zowel kleine bedrijven als grote ondernemingen in alle dienstverlenende sectoren. De oplossing is geschikt voor alle servicebedrijven die reserveringen accepteren op basis van een tijdrooster, zoals schoonheidssalons, spa's, sportscholen, medische klinieken, diensten voor huisdieren, restaurants, universiteiten, aanbieders van kinderopvang, financiële adviseurs, counselors en meer. Daarnaast biedt het bedrijf een eersteklas oplossing voor grote ondernemingen waarbij bedrijven online boekingen voor elk van hun verkooppunten kunnen aanbieden en een overzicht op hoog niveau van elk verkooppunt kunnen behouden.

De software biedt tools voor het creëren van aangepaste online boekingspagina's en stelt bedrijven in staat om afspraken te accepteren via deze pagina's, hun website en hun Facebook-pagina. Er is geen limiet op het aantal klantendiensten dat een bedrijf kan aanbieden, noch is er een limiet op het aantal medewerkers of klanten dat in het systeem kan worden opgeslagen. SimplyBook.me kan worden afgestemd op de specifieke bedrijfsbehoeften, en de toegangsniveaus van het personeel zijn volledig configureerbaar, waarbij beheerders kunnen bepalen tot welke informatie elk personeelslid toegang heeft.

Naast de basisfuncties biedt SimplyBook.me bedrijven de mogelijkheid betalingen zowel online als ter plekke te accepteren met POS-functionaliteit, rapporten over omzet en websiteverkeer te genereren, aanvullende informatie van klanten op te vragen bij het boeken, promoties te lanceren, producten te verkopen bij het boeken, cadeaubonnen te verkopen, kortingsbonnen aan te bieden, lidmaatschappen en lessen te beheren en meer. Het systeem stuurt klanten automatisch afspraakherinneringen per e-mail of sms, zodat je no-shows kunt beperken. Bedrijven kunnen met behulp van SimplyBook.me verwijzingsprogramma's starten en e-mails met beoordelingsverzoeken naar klanten sturen. Deze functies zijn ontworpen om te helpen bij het werven en behouden van klanten.

SimplyBook.me - Overzicht

Prijzen

Vanaf
N/A

Prijsopties

Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

SimplyBook.me - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Azië, Australië, Brazilië, Canada, China en nog 5 andere, Europa, Duitsland, India, Japan, Latijns-Amerika
Ondersteunde talen
Chinees (Vereenvoudigd), Nederlands, Engels, Frans, Duits en nog 7 andere, Japans, Koreaans, Portugees, Russisch, Spaans, Taiwanees, Turks

Screenshots

Schermopname van SimplyBook.me:
Schermopname van SimplyBook.me: Schermopname van SimplyBook.me: Schermopname van SimplyBook.me: Schermopname van SimplyBook.me: Upcoming bookings Schermopname van SimplyBook.me: Upcoming bookings Schermopname van SimplyBook.me: Change booking Schermopname van SimplyBook.me: Booking status Schermopname van SimplyBook.me: Filter bookings

SimplyBook.me reviews

SimplyBook.me reviews

Totaalscore
4,6
/
5
Uitstekend
506

Zeer goed
204

Gemiddeld
31

Slecht
10

Erg slecht
8

Prijs-kwaliteitverhouding
4,5
Functies
4,4
Gebruiksgemak
4,4
Klantenondersteuning
4,5
94% heeft deze app aanbevolen
Robert T.

"Years ahead of it's time thanks to an ingenious underlying database design."

Without SimplyBook.me, we wouldn't be able to offer "same day book & play" along side our counter "walk-in" ticketing system.

Based on customer support feedback: I believe (and am very optimistic) about a future update addressing the "default value of 1" setting which can potentially lead to user booking errors as noted above.

Nothing is perfect, but honestly: SimplyBook.me comes close. It's "the best of the best."


Vertalen met Google
Becky D.

Great features but the recent price increases have stung a bit!

Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great.


Vertalen met Google
Nessie H.

review Simplybook wzc de Korenbloem

Due to COVID-19 there is a visitation ban in our residential care centre. Thanks to simplybook, we can quickly set up a reservation system and provide the employees with the necessary information about which resident will receive which visit. We also chose simplybook for its many options because in the future we want to offer and track other services digitally.


Vertalen met Google
Geverifieerde reviewer

Very wide set of features with a great pricing model but poor API support.

The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.


Vertalen met Google
Darci K.

SimplyBook.me Helped Me Pivot My Business

SimplyBook.me is allowing me to earn revenue again in this unprecedented time. I don't know what else to say. If it didn't exist, my business would be dead in the water.


Vertalen met Google
Robert T.
Sector: Entertainment
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

"Years ahead of it's time thanks to an ingenious underlying database design."

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 12-4-2019
Bron van de reviewer: Capterra

Without SimplyBook.me, we wouldn't be able to offer "same day book & play" along side our counter "walk-in" ticketing system.

Based on customer support feedback: I believe (and am very optimistic) about a future update addressing the "default value of 1" setting which can potentially lead to user booking errors as noted above.

Nothing is perfect, but honestly: SimplyBook.me comes close. It's "the best of the best."

Pluspunten

SimplyBook.me is the ONLY "booking engine" which had the capability to integrate "same day book & play" online booking with our in-house "walk-in's" ticketing system. Not only does it "work", but it's a "near perfect fit!" (Largely due to the custom feature "add-ins.") I had done extensive research & tried them all.... Simplybook.me is in a class of it's own. Surprisingly, customer support is also truly "world-class!" Having a fair amount of coding & web design experience, I dug in a lot deeper than the average user. In doing so I uncovered several bugs. Not only was the support phenomenal, but most of the fixes came FAST!

Booking is fast, easy & designed to work well with smart phones. (Really well for the most part with proper setup, selecting the right "timeline" & adding the CSS custom feature add-in.)

Minpunten

"Power comes at a price": Monthly fees are based on "custom feature add-ins." IMO, their tiered pricing needs more flexibility. Pricing model is also based on # of bookings & # of SMS messages (if you use them.) This is not a big deal and actually favors "low volume users." (There is even a 100% free plan that comes with 1 custom feature of your choice.) BUT: If you need more than 3 custom features, monthly fees triple to get to the next tier which is 8 features. (So for a business that only does a few bookings a month but need more than 3 features, SimplyBook.me may be too expensive to use.) ~ However: If you do enough volume", your bringing in enough sales to "more than justify" using the best booking system on the planet!

"Custom CSS" custom feature: Had to use the "Weekly Classes" timeline ALONG with this custom feature ("CSS custom feature) to avoid/minimize potential user mistakes in booking. The combination of these two work OK. With a few "simple" modifications to the other timelines, those should work well too. Hopefully the engineers will make two (2) very slight "navigational" & "display" modifications to correct these issues when using the other timelines.

"Group Bookings" custom feature: When using "group billing custom feature" (one booking for a group of participants): A default quantity of 1 always displays. (Making it too easy for user to forget to select the correct quantity. And on the review screen, this quantity does not appear.)

Vertalen naar het Nederlands

Antwoord van SimplyBook.me

Dear Robert,

Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!

Good to hear that you suggested those changes to our Live Chat which will then discuss it with the developers and hopefully that will be taken forward.

All the best
The SimplyBook.me team

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Becky D.
Sector: Management non-profit organisaties
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Great features but the recent price increases have stung a bit!

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 20-9-2019
Bron van de reviewer: Capterra

Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great.

Pluspunten

It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.

Minpunten

The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.

Vertalen naar het Nederlands

Antwoord van SimplyBook.me

Dear Becky

Thank you so much for taking the time to leave us your feedback, we truly appreciate it.

Regarding your comment on some of the service description not showing on your mobile, can you please send me from what kind of mobile you are checking? I checked your page with iphone and I can read all service descriptions.

We are very sorry to hear that you guys have stopped using our system due to cost. I can see that you are a non profit organization, please contact me directly so that we can see what we can do for you guys.

All the best
The SimplyBook.me team

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 7.0/10

Nessie H.
Sector: Ziekenhuis- en gezondheidszorgbranche
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

review Simplybook wzc de Korenbloem

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 6-5-2020
Bron van de reviewer: Capterra

Due to COVID-19 there is a visitation ban in our residential care centre. Thanks to simplybook, we can quickly set up a reservation system and provide the employees with the necessary information about which resident will receive which visit. We also chose simplybook for its many options because in the future we want to offer and track other services digitally.

Pluspunten

The booking system has many options, easy to fill and clear. Exporting the bookings is an added value so that the info easily affects all employees. Both the layout and the possibilities look professional to our users.

Minpunten

It was a quest to know how all the settings had an effect on the page. The videos are a handy help. I can use the app to track the bookings, but I can't make adjustments to the settings, or at least I haven't found them yet. The e-mail address on our main page also gets emails from the firm, although it is not an admin.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Gezondheid, wellness en fitness
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Very wide set of features with a great pricing model but poor API support.

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 2-12-2018
Bron van de reviewer: Capterra

The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.

Pluspunten

They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it.

The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.

Minpunten

They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for.

Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc.

It looks like their feature set is growing but the API capacity is not.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 5.0/10

Darci K.
Sector: Levensmiddelen- en drankenindustrie
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen naar het Nederlands

SimplyBook.me Helped Me Pivot My Business

Wekelijks 1-5 maanden lang gebruikt
Beoordeeld op 7-5-2020
Bron van de reviewer: Capterra

SimplyBook.me is allowing me to earn revenue again in this unprecedented time. I don't know what else to say. If it didn't exist, my business would be dead in the water.

Pluspunten

I can't say enough about SimplyBook.me. Their platform allowed my small cocktail catering business to pivot during the COVID crisis. We are now able to offer online cocktail classes and have started earning revenue again.

I researched a bunch of different companies and SimplyBook.me has the most flexible and user-friendly platform. I felt that most of the other options were built for those who offer standard weekly classes. SimplyBook.me was the only software I found that fit my business model and allowed me to create online group classes for 10 or more!

I would recommend it to any business going virtual in this new environment!

Minpunten

There are a lot of very cool bells and whistles in this software. It's really easy to customize. Because I am using this a bit out of the box, I run into issues with some of the functionality. But, there is a custom CSS feature that may help with that. Other than that, the user experience could use an upgrade. It's good and gets the job done, but it could be sleeker.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
8,9/10
Gebaseerd op 759 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van SimplyBook.me

Prijzen van SimplyBook.me

Vanaf
N/A
Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4,5/5
Gebaseerd op 759 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

SimplyBook.me - Functies

SimplyBook.me - Functies

API
Aanpasbare rapportage
Activiteiten volgen
Activiteitendashboard
Auditing
Audittrail
Automatische meldingen
Bewaking
Compliancebeheer
Documentbeheer
Documenten opslaan
Factureren
Gegevens importeren en exporteren
Integratie van derden
Rapportage en statistieken
Realtime gegevens
Realtime rapportage
Voorraad bijhouden
Voorraadbeheer
Workflowbeheer
Functies
4,4/5
Gebaseerd op 759 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

SimplyBook.me - Veelgestelde vragen

SimplyBook.me - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over SimplyBook.me.

V. Welke prijsmodellen heeft SimplyBook.me te bieden?

SimplyBook.me kent de volgende prijsmodellen:

Prijsmodel: Gratis, Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van SimplyBook.me?

We hebben geen informatie over functies van SimplyBook.me

V. Wat zijn de typische gebruikers van SimplyBook.me?

SimplyBook.me heeft de volgende typische klanten:

Grote ondernemingen, Middelgroot bedrijf, Non-profit, Openbare diensten, Klein bedrijf

V. Welke talen worden door SimplyBook.me ondersteund?

SimplyBook.me ondersteunt de volgende talen:

Chinees (Vereenvoudigd), Nederlands, Engels, Frans, Duits, Japans, Koreaans, Portugees, Russisch, Spaans, Taiwanees, Turks

V. Welke prijsmodellen heeft SimplyBook.me te bieden?

SimplyBook.me kent de volgende prijsmodellen:

Gratis, Abonnement

V. Biedt SimplyBook.me ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door SimplyBook.me worden ondersteund

V. Met welke andere apps kan SimplyBook.me worden geïntegreerd?

SimplyBook.me kan worden geïntegreerd met de volgende toepassingen:

Authorize.net, Google Analytics, Gruveo, Joomla, LeadsBridge, QuickMail.io, Remo, SITE123, Telogis Fleet, Wordpress

V. Welke mate van ondersteuning heeft SimplyBook.me te bieden?

SimplyBook.me biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Kennisbank, Online ondersteuning, Video-instructies