--- description: Gedetailleerde beoordelingen over Tidio: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Tidio met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Tidio reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Klantenservice software](/directory/231/customer-service/software) > [Tidio](/software/105081/tidio-chat) # Tidio Canonical: https://www.getapp.nl/software/105081/tidio-chat Pagina: 1 / 25\ Volgende: [Volgende pagina](https://www.getapp.nl/software/105081/tidio-chat?page=2) > Tidio Chat is een cloudgebaseerd live chatsysteem dat berichten van live chat-widgets, e-mails en Facebook messenger integreert in een uniforme medewerkersinterface. > > Oordeel: score van **4.7/5** door 590 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 590 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Tidio ## Commerciële context - **Beginprijs**: US$ 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Frans, Hebreeuws, Hindi, Italiaans, Japans, Koreaans, Nederlands, Pools, Portugees, Portugees, Portugees, Roemeens, Russisch, Spaans, Turks, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, België, Belize en 202 meer ## Functies - AI Copilot - AI Summarization - AI/machine learning - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Alerts/Escalation - Analyse van klantenservices - Applicatiebeheer - Augmented analytics - Autoresponders - Batchcommunicatie - Beheer van Service Level Agreements (SLA's) - Beheer van enquêtes/peilingen - Beheer van klantervaringen ## Integraties (45 in totaal) - Adobe Commerce - Agile CRM - BigCommerce - Brevo Marketing Platform - Campaign Monitor by Marigold - Capsule - Drupal - Ecwid - FreshBooks - GetResponse - Google Analytics 360 - Highrise - HubSpot CRM - Instagram - Jimdo ... en 30 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software) ## Gerelateerde categorieën - [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software) - [Live chat software](https://www.getapp.nl/directory/561/live-chat/software) - [Customer support software](https://www.getapp.nl/directory/562/customer-support/software) - [Customer satisfaction software](https://www.getapp.nl/directory/1029/customer-satisfaction/software) - [Sales force automation software](https://www.getapp.nl/directory/338/sales-force-automation/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1787 reviews) 2. [Freshdesk](https://www.getapp.nl/software/10317/freshdesk) — 4.5/5 (3471 reviews) 3. [Slack](https://www.getapp.nl/software/91563/slack) — 4.7/5 (24190 reviews) 4. [LiveChat](https://www.getapp.nl/software/8385/livechat) — 4.6/5 (1727 reviews) 5. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4090 reviews) ## Reviews ### "Useful chat tool for customer support" — 5.0/5 > **Roger** | *18 januari 2026* | Marketing en reclame | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I like how it combines message and email in one platform. The features are useful for customer communication and security feels solid. > > **Minpunten**: There is a learning curve and some advanced features are only available in paid plans. It tooks quite a long time to understand it\! > > Overall my experience is good. It offers good value for money and works well for customer support and chat automation. ----- ### "Tidio: A Powerful Chat & Automation Tool for Education Systems" — 5.0/5 > **Monika** | *22 november 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: As a Software Engineer working on an Education System project, I found Tidio extremely useful for improving student, parent, and teacher communication. The live chat helps users instantly ask queries about admissions, fees, results, timetables, and login issues. The AI chatbots easily handle common education-related FAQs, reducing manual support load. Its API and webhook integration allow us to trigger events from our portal, send automated messages, and track user behavior. Setting it up with LMS platforms like Moodle or Google Classroom was smooth, and the documentation was very developer-friendly. > > **Minpunten**: During integration and testing, I didn’t face any major issues. Chatbot flows worked smoothly, API responses were consistent, and the system handled high traffic during admission season perfectly. So far, I haven’t found any significant cons. > > Overall, Tidio is a great addition for education-based applications. It centralizes student/parent support, automates repetitive questions, enhances communication through emails and messages, and even helps teachers with internal support. From a developer and tester perspective, it is stable, scalable, and easy to integrate. I highly recommend it for mid-level companies working in the EdTech or education management domain. ----- ### "Tidio - Maybe Something Else..." — 3.0/5 > **Natascia** | *30 april 2025* | Tekstschrijvers | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Tidio is very easy for anyone to learn. I like how it also provides real-time support to customers. > > **Minpunten**: It is terrible for speed as it takes quite some time to seem to "think". This causes a delay in responses. > > It is a system that seems good, but in fact can do with many improvements. It should be more technically advanced and have less glitches. There are better systems out there. ----- ### "Boosted Our Customer Support Speed" — 5.0/5 > **Prashant** | *26 oktober 2025* | Schoolleiding | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The AI chatbot automatically handles basic client queries, saving hours of manual work. Integration with our website was simple, and the interface is clean enough for new users to learn quickly. > > **Minpunten**: Email notification delays sometimes affect follow-ups. Adding more automation rules in the free plan would help small startups like ours manage leads better without upgrading too early. > > It’s been a smooth and efficient platform for daily customer chats. Affordable pricing and useful features make it one of the best support tools for IT startups handling small-scale projects. ----- ### "Tidio Is a Good Choice to Stay Connected with Customers" — 5.0/5 > **Arif** | *22 oktober 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We got a fast alert from Tidio in Slack, so it helps to provide a fast response to customers, and helps to grow to make a good connection with our customers. > > **Minpunten**: Accessing the advanced Slack integration feature requires a paid plan; the free plan does not support the better automation flow. > > We use Tidio to provide a quick response to our customers, ensuring we respond quickly without missing a single message. After integrating Tidio with Slack, all the queries from our art and craft website come straight to our Slack workspace. This helps our team respond more quickly and maintain smooth, hassle-free customer support. ----- Pagina: 1 / 25\ Volgende: [Volgende pagina](https://www.getapp.nl/software/105081/tidio-chat?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/105081/tidio-chat) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens