Over Smart Service

Smart Service is een directe add-on voor QuickBooks die planning, dispatch en meer toevoegt, waardoor QuickBooks een totaaloplossing wordt voor alle administratieve behoeften van het moderne buitendienstbedrijf. Bovendien breidt het mobiele Smart Service-systeem QuickBooks uit met klantenbeheer, werkorders, routering, urenregistratie, inventaris, schattingen, digitale formulieren, het volgen van personeel, servicegeschiedenis en vele andere gebruiksvriendelijke functies. Smart Service helpt:

- klanten te beheren;
- opdrachten te plannen;
- papierwerk af te handelen;
- nieuwe werkorders te verzenden;
- reisroutes te optimaliseren;
- de voortgang van medewerkers te volgen;
- voertuiggebruik bij te houden;
- middelen te beheren;
- marketing te analyseren;
- werk te documenteren met afbeeldingen.

Omdat Smart Service als een directe add-on voor QuickBooks werkt, wordt al het werk dat in Smart Service wordt gedaan in realtime gekopieerd naar QuickBooks. Smart Service helpt dubbele gegevensinvoer te elimineren en laat servicebedrijven al hun werk op één centrale locatie bewaren.

Bedrijven in HVAC, loodgieterswerk, elektriciens, ongediertebestrijding, apparaatreparatie, schoorsteenonderhoud, IT-diensten, bouw, documentvernietiging, brandbeveiliging, irrigatie, gazononderhoud, landschapsarchitectuur, zwembadonderhoud, vastgoedbeheer en talloze andere specialisaties voor de buitendienst gebruiken Smart Service om mobiel te werken, georganiseerd te worden, de efficiëntie te verhogen en verspilling te elimineren.

Prijzen vanaf:

US$ 1.599,99

  • Gratis proef
  • Eenmalige licentie

Apparaten

Bedrijfsgrootte

K M G

Markten

Verenigde Staten van Amerika, Canada

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 1.599,99

  • Gratis proef
  • Eenmalige licentie

Afbeeldingen

Scheduling and dispatch jobs with the drag-and-drop scheduler.
Optimize service routes with the click of a mouse.
Go mobile with the iFleet app for iOS and Android.
Track the progress of your field workers throughout the workday.
Add images to customer records and work orders.
Manage inventory easily.
Digitize your paperwork with fillable PDF forms.
Nog 8 andere bekijken
Smart Service-video
Schermopname van Smart Service: Scheduling and dispatch jobs with the drag-and-drop scheduler. Schermopname van Smart Service: Optimize service routes with the click of a mouse. Schermopname van Smart Service: Go mobile with the iFleet app for iOS and Android. Schermopname van Smart Service: Track the progress of your field workers throughout the workday. Schermopname van Smart Service: Add images to customer records and work orders. Schermopname van Smart Service: Manage inventory easily. Schermopname van Smart Service: Digitize your paperwork with fillable PDF forms.

Functies

Totaal aantal functies van Smart Service: 18

  • Aanpasbare branding
  • Apparatuur bijhouden
  • Drag & Drop-interface
  • Elektronische handtekening vastleggen
  • Formulierbeheer
  • Inkooporderbeheer
  • Klantendatabase
  • Klantgeschiedenis
  • Leads vastleggen
  • QuickBooks-integratie
  • Realtime updates
  • Schattingen
  • Taakplanning
  • Terugkerende taken
  • Vastleggen van mobiele ondertekening
  • Verzamelen van feedback
  • Verzendbeheer
  • Voorraadbeheer

Alternatieven

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UpKeep

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EZOfficeInventory

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Volg en beheer check-outs, locaties en onderhoudsschema's van je goederen met deze cloudgebaseerde...

QuickBooks Online Advanced

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Reviews

Totaalscore

4,3 /5
(258)
Prijs-kwaliteitverhouding
4,2/5
Functies
4,2/5
Gebruiksgemak
4,2/5
Klantenondersteuning
4,5/5

Heb je Smart Service al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 258 worden weergegeven
Albert d. F.
Totaalscore
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Smart Service has been a God send to my company. We are now also "almost" paper free.

Beoordeeld op 21-12-2017

Efficiency - Efficiency - efficiency.
And did I mention efficiency???

Efficiency - Efficiency - efficiency.
And did I mention efficiency???

Pluspunten

Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later.

Minpunten

Not being able to track individual extinguishers by date and have them update to when service is needed.

Geverifieerde reviewer
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Smart Service

Beoordeeld op 12-12-2019

It has been a good experience. It handles well with Quickbooks. We are switching to a better...

It has been a good experience. It handles well with Quickbooks. We are switching to a better software after being on this for 5 years.

Pluspunten

It is fairly user friendly. I do like the posting and dispatch screens. Easy to read, easy to post. The ease of changing information is good and bad. From an accounting perspective, it is a bit soft on that aspect.

Minpunten

It took me longer to get the hang of this software than most softwares I have used. The reporting is not the best. Reporting is difficult to get what we want. It either has too much information or too little. I would like to see the ease of changing accouting information alot harder. It is too easy for the field techs to change.

Deb H.
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 2.0 /10

Scheduling Guru

Beoordeeld op 21-9-2016

My employer was quite hopeful that Smart Service would be the answer to our scheduling & invoicing...

My employer was quite hopeful that Smart Service would be the answer to our scheduling & invoicing headaches as he invested a great deal of money into the software, the iPads, man hours, time away from our regular business days to learn the system, etc. The idea of the system is really good. The implementation in daily business is not so good as it takes real dedication and compliance on everyone's part. He had to rework the inventory on Quick Books so items would be easier for the field guys to find, invent ways to charge mileage as we live in a rural area and Wyoming is huge, rework the labor hours so the men knew how to charge a customer in the field. With all the work we both put into it, the extra training I requested from My Service Depot, you would think that it would run smoothly. Smart Service is only as good as the people's efforts entering the data from a job. If they forget something it can cost the company a lot of money. Since we started Smart Service we have returned to paper as it can be tracked. Having a paper trail is very useful. My employer has returned to invoicing duties as he will know if the men forgot something on the invoice and won't have to eat the cost any more.

Pluspunten

Being able to schedule the field guys is fantastic. I can look at the screen and immediately know if I have a worker available or not. If a person takes the time to learn it the scheduler can be your new best friend. Some of the men really LOVE that they can take photos of the job site, the work, parts that need to be replaced and it stays with that job forever. I love that too. It is very handy.

Minpunten

Since Smart Service makes a new, unique job in Quick Books every single time you make a job, it makes more sense to have QB in single user mode all the time so a job can be deleted if necessary but my employer uses QB in his office to do his bids and the invoicing so it can be a pain in the neck. There is no way to tell Smart Service to print ONE work order if the jobs are assigned to the department and to the person (indicates who is doing the job) it automatically spits out one for the office that I don't need, one for the job, and one for the human. Once a person's name is entered as a customer there is no way to change it. It is wrong forever. Once it is used in QB it can only be made inactive not deleted. It might be a Quick Books interface problem which is not really Smart Service's problem but if Quick Books runs into a problem and has to close (but they always apologize for the inconvenience ;) ) then I have to close Smart Service, re open QB, start Smart Service, wait for it to go through it's acrobatics (gathering data) before I can use it.

Geverifieerde reviewer
Totaalscore
  • Sector: Beveiliging en opsporing
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Workforce management made that easy!

Beoordeeld op 5-4-2019

Overall, software is awesome I have wonderful experience and the software helped our company a lot...

Overall, software is awesome I have wonderful experience and the software helped our company a lot of effective workforce management.

Pluspunten

What I like about the software is that aside from the fact that this is a scheduler, employees are being notified of the schedule/task update real time. Useful to us that is starting to expand our company that majority of our employees are in the field and no time to get back to the office for schedule check. Another awesome feature of this software is that after the schedule or task is complete management is notified back for the job well done.

Minpunten

In my experience I can't see any problem, probably the interface make it a little bit alive.

Josh bernthold, S.
Totaalscore
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great field mgmt software for Quickbooks users

Beoordeeld op 25-4-2018

Pluspunten

The design is amazing and the integration works seamlessly with Quickbooks. The direct customer support is great but is an additional cost that I feel is a must-have for general support or when you get in a jam.

Minpunten

There are not too many cons with this software. The constant updating and making the software more versatile for the user would be the only negative point I could come across only because with any software update there is a chance for bugs. The fact the company is always doing it in response to making the software run better and adding feature requests from actual customers balances it out I feel.

5 van 258 worden weergegeven Lees alle reviews

Smart Service - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Smart Service.

Smart Service kent de volgende prijsmodellen:

  • Vanaf: US$ 1.599,99
  • Prijsmodel: Eenmalige licentie
  • Gratis proef: Beschikbaar

We hebben geen informatie over functies van Smart Service

Smart Service heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Middelgroot bedrijf

Smart Service ondersteunt de volgende talen:

Engels

Smart Service ondersteunt de volgende apparaten:

Android, iPhone, iPad

Smart Service kan worden geïntegreerd met de volgende toepassingen:

Dropbox Business, Google Calendar, QuickBooks Online, QuickBooks Online Advanced

Smart Service biedt de volgende ondersteuningsopties:

Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies, Veelgestelde vragen

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Smart Service.