--- description: Gedetailleerde beoordelingen over MasterControl Quality Excellence: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk MasterControl Quality Excellence met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MasterControl Quality Excellence reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Kwaliteitsmanagementsystemen](/directory/144/quality-management/software) > [MasterControl Quality Excellence](/software/104305/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.getapp.nl/software/104305/mastercontrol Pagina: 1 / 23\ Volgende: [Volgende pagina](https://www.getapp.nl/software/104305/mastercontrol?page=2) > MasterControl is een elektronisch systeem voor kwaliteitsborging (eQMS) dat voldoet aan de FDA-voorschriften en ISO-kwaliteitsnormen. > > Oordeel: score van **4.5/5** door 532 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 532 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: MasterControl - **Locatie**: Salt Lake City, VS - **Opgericht**: 1994 ## Commerciële context - **Beginprijs**: US$ 25.000,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Frans, Japans - **Beschikbare landen**: Australië, België, Canada, China, Denemarken, Duitsland, Filipijnen, Finland, Frankrijk, IJsland, Ierland, Isle of Man, Italië, Japan, Jersey, Maleisië, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk en 12 meer ## Functies - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Activiteiten volgen - Activiteitendashboard - Afwijkingen bijhouden - Alerts/Escalation - Antwoordbeheer - Apparatuurbeheer - Archiveren en retentie - Auditbeheer - Auditplanning - Audittrail - Bedrijfsprocesbesturing - Beheer van ISO-normen - Beheer van operationele risico's - Beheer van problemen - Beheer van productgegevens - Bestanden delen - Beveiligde gegevensopslag ## Integraties (3 in totaal) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Kwaliteitsmanagementsystemen](https://www.getapp.nl/directory/144/quality-management/software) ## Gerelateerde categorieën - [Kwaliteitsmanagementsystemen](https://www.getapp.nl/directory/144/quality-management/software) - [Compliance management systemen](https://www.getapp.nl/directory/243/compliance/software) - [Risicomanagement software](https://www.getapp.nl/directory/246/risk-management/software) - [GRC-software (Governance, Risk and Compliance)](https://www.getapp.nl/directory/251/governance-risk-compliance-grc/software) - [DMS-systemen](https://www.getapp.nl/directory/284/document-management/software) ## Alternatieven 1. [SafetyCulture](https://www.getapp.nl/software/102403/iauditor) — 4.6/5 (353 reviews) 2. [QT9 QMS](https://www.getapp.nl/software/105047/qt9-quality-management) — 4.8/5 (118 reviews) 3. [Qualio](https://www.getapp.nl/software/100136/qualio) — 4.5/5 (129 reviews) 4. [Dot Compliance](https://www.getapp.nl/software/130667/dot-compliance) — 4.4/5 (87 reviews) 5. [Ideagen Quality Management](https://www.getapp.nl/software/104385/q-pulse) — 4.5/5 (178 reviews) ## Reviews ### "Feature Rich and Compliant eQMS" — 5.0/5 > **Justin** | *23 november 2022* | Biotechnologie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: MC provides a solid framework for any QMS. You are able to adapt any process into MC with minimal modification. MC is also a fully integrated platform and nothing in the software works in isolation. Training, document control, QEM; all of it works together. > > **Minpunten**: MasterControl isn't intuitive. There is a lot of training that needs to go into its use, especially if the person is doing more than just accessing SOP and performing training. However, MC does provide A LOT of training resources which takes some of the burden off of admins. > > Like many MC users, we started with doc control and training. This allows us to technologically link the two processes together. New revision to an SOP? Training automatedly is sent to users. Want to ensure training is complete before release? MC can delay the release until a specified amount of training is completed. MC also provides QEM solutions which can further support all other aspects of the QMS. ----- ### "Game changer for any mid to large scale operation" — 4.0/5 > **Don** | *7 oktober 2025* | Medische apparatuur | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Qx has transformed our document control, turning a reactive process into a proactive strength. We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation. > > **Minpunten**: User adoption initially was slow to implement. Barrier to entry was challenging at first but once set up it made life easier. > > As a Quality Director in the medical devices industry, I’ve overseen the use of MasterControl’s Qx platform for document control over the past year. In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library of SOPs, work instructions, and batch records. It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and bolstering audit readiness. ----- ### "MasterControl Quality Excellence for Life Sciences" — 3.0/5 > **Geverifieerde reviewer** | *25 juli 2025* | Medische apparatuur | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: - Strong audit trail and compliance features help meet regulatory requirements such as 21 CFR Part 11 and EU Annex 11. - Provides a unified platform for document management, training, and electronic forms across quality processes. - Includes validation documentation and protocols that can ease system adoption and regulatory readiness. - The Process module is highly powerful for organizations with the expertise to build and maintain custom business processes with web technology (HTML, JS, CSS); otherwise, support or pre-built templates are typically required to get the most out of it. - The Customer Café provides a space for knowledge-sharing and collaboration across the user community. - With the right configuration and internal ownership, MasterControl can serve as the backbone of a quality management system. - Recent product development efforts are the most significant in years and show promise. Many of the current challenges may be growing pains as the platform evolves. > > **Minpunten**: - Support is slow to respond and often unwilling to address known issues. - Updates are unpredictable and often introduce new issues. - The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same functionality. - The move to cloud hosting reduces flexibility, eliminates some custom integration options, and forces design decisions around licensing rather than usability. - Implementation requires deep expertise. The system’s complexity and inconsistent documentation make it easy to create structures that become difficult to scale or maintain. Without careful planning, it can devolve into a digital repository that’s hard to navigate or utilize effectively. - User experience is poor. Updates sometimes reduce usability. Feedback from end users across departments is mostly negative. - Standard reports are unreliable and often blamed on a third-party. - Advanced reporting capabilities require purchasing an additional module, even though MasterControl has acknowledged limitations in the default reporting tools. - Documentation and training resources are often outdated or inaccurate, which can make onboarding and self-support more difficult. - Collaboration within the platform is limited and cumbersome. Many users resort to external tools for effective collaboration. - The system has a steep learning curve. Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge. > > We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to evolve with a growing or changing business. Over time, this leads to accumulating technical debt and diminishing returns. The recent shift to cloud hosting has introduced additional friction, making previously simple tasks more complex or requiring engagement with their services team for additional fees. Historically, with on-prem deployment and concurrent licensing, the system provided good value for money as it offered more flexibility in using the system and designing custom integrations. With the cloud and licensing model changes, we've seen a dramatic increase in licensing fees, while simultaneously losing the ability to implement custom solutions and assign user rights freely. The changes force us to redesign and restructure the system and our processes around their pricing constraints rather than process efficiency. The transition to named user licenses has been deeply disruptive. The model is fundamentally misaligned with how users engage with the system, especially within the Process module, and directly breaks some of our core quality workflows. Restoring functionality under the new model would require a significant financial investment, amounting to nearly a 300% increase in our costs just to maintain parity with the on-prem setup. For long-term customers, this feels less like a product evolution and more like a forced upsell. Although MasterControl has made major investments in developing a next-generation platform, it feels like this has come at the expense of maintaining and improving the current system. Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to use the system effectively and in a configurable way. As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best practices. While this may explain the decision to rebuild rather than refine, it does little to help existing customers who still rely on the legacy system for critical operations. Better support, accurate documentation, and a genuine commitment to helping customers succeed with the platform as it exists today would go a long way. ----- ### "QX for Pharmaceutical and Healthcare Companies" — 5.0/5 > **Wendy** | *17 februari 2026* | Farmaceutica | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We really like how it puts everything together. We like being able to see different metrics on things. > > **Minpunten**: There really is not anything that we dislike. It is good overall and functions well. Perhaps the end user training could be a btit more. > > Our overall experience with Master COntrol Quality excellence is great. We would reccomend this a lot. ----- ### "Mastercontrol QX" — 5.0/5 > **Michele** | *8 oktober 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation. > > **Minpunten**: While MasterControl offers strong capabilities, the learning curve can be steep and may require extra user training > > Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and simplify complex workflows. ----- Pagina: 1 / 23\ Volgende: [Volgende pagina](https://www.getapp.nl/software/104305/mastercontrol?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/104305/mastercontrol) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens