--- description: Gedetailleerde beoordelingen over DialedIn CCaaS: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk DialedIn CCaaS met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DialedIn CCaaS reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/275/call-center/software) > [DialedIn CCaaS](/software/104279/chasedata) # DialedIn CCaaS Canonical: https://www.getapp.nl/software/104279/chasedata Pagina: 1 / 14\ Volgende: [Volgende pagina](https://www.getapp.nl/software/104279/chasedata?page=2) > ChaseData biedt een cloudgebaseerde callcenteroplossing met functionaliteit voor zowel inkomende als uitgaande gesprekken en een mogelijkheid voor interactieve spraakrespons. > > Oordeel: score van **4.8/5** door 325 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.8/5** | 325 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: ChaseData - **Opgericht**: 1997 ## Commerciële context - **Beginprijs**: US$ 25,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - API - Aanpasbaar beller-ID - Aanpasbare rapporten - Activiteiten volgen - Activiteitendashboard - Agent-interface - Alerts/Escalation - Antwoodapparaatdetectie - Automated Attendant - Automatic Outbound Dialer - Automatic call distribution (ACD) - Automatisch nummers kiezen - Automatische nummerkiezer - Belgroepen - Beller-ID - Bellijstbeheer - Bewaking - CRM - CTI (Computer Telephony Integration) - Call conferencing ## Integraties (9 in totaal) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - SugarCRM - Zapier - Zoho CRM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Callcenter software](https://www.getapp.nl/directory/275/call-center/software) ## Gerelateerde categorieën - [Callcenter software](https://www.getapp.nl/directory/275/call-center/software) - [Contactcenter software](https://www.getapp.nl/directory/593/contact-center/software) - [Predictive dialer software](https://www.getapp.nl/directory/849/predictive-dialer/software) - [Telefonie software](https://www.getapp.nl/directory/294/telephony/software) - [Inside sales software](https://www.getapp.nl/directory/761/inside-sales/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1787 reviews) 2. [Convoso](https://www.getapp.nl/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [Nextiva](https://www.getapp.nl/software/91289/nextiva) — 4.6/5 (919 reviews) 4. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4086 reviews) 5. [Five9](https://www.getapp.nl/software/91276/five9) — 4.2/5 (484 reviews) ## Reviews ### "Good Customer Relations Management System\!" — 5.0/5 > **Kenidra** | *23 januari 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The system was very easy to use. DialedIn would automatically call people. The prompts for the calls were clear. > > **Minpunten**: Sometimes I couldn't press Shift A or Shift N to disposition calls. > > While working, I could easily maneuver between different campaigns to pitch vacations to existing customers. ----- ### "Easy peasy" — 5.0/5 > **Kieshia** | *5 maart 2026* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What stands out most about DialedIn CCaaS is its seamless balance of high-end power and accessibility. Users consistently rave about its intuitive interface, which allows teams to hit the ground running with almost zero learning curve. Beyond the UI, its predictive dialing technology is a heavy hitter—significantly boosting live connection rates and agent productivity. The addition of skills-based routing ensures customers reach the right expert every time, while the 99.99% uptime and responsive, U.S.-based support provide a level of reliability that’s hard to beat in the cloud contact center space. > > **Minpunten**: the biggest drawback likely boils down to reliability and technical friction. While the interface is easy to navigate, those small but persistent "glitches"—like sudden disconnects or audio jitter—can disrupt a productive flow. When you're managing a high volume of interactions, even minor issues like a clunky address book or a rigid call-transfer process become significant bottlenecks. Furthermore, the constant requirement for software updates can feel like more of a chore than a benefit, especially if they interfere with your immediate workflow. Essentially, it’s a platform that provides great tools but can sometimes trip over its own technical stability. > > It was easy finding what was needed and disposition in calls. It makes taking calls a lot easier and transitioning when it comes to transferring jobs. ----- ### "Lead generator at ACR" — 3.0/5 > **Amanda** | *18 maart 2025* | Telecommunicatie | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: I like the predictive dialer where you dont have to manaually call every call you make. > > **Minpunten**: The lag and sometimes the dialer going down often recently. > > It makes thing alot easier with my job and is easy to use ----- ### "Dialed in Review" — 5.0/5 > **Alane** | *7 april 2026* | Verzekeringen | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It’s simple and easy to navigate and honestly, it rarely gives me any issues, unlike what I see and hear from other people. > > **Minpunten**: Sometimes there’s some audio issues or it will close out and will have to wipe settings and reset but very rarely, at least for me. ----- ### "Smooth and Reliable Call‑Handling Experience" — 5.0/5 > **Aja Nurse** | *3 maart 2026* | Telecommunicatie | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: I like that DialedIn is easy to use, keeps calls organized, and helps me transfer customers quickly and smoothly. > > **Minpunten**: I don’t like the occasional system slowdowns and delays, because they interrupt the call flow and make transfers harder. > > I have had a good overall experience with DialedIn because it supports my workflow, keeps calls structured, and makes daily tasks easier, even though the system can be slow at times. ----- Pagina: 1 / 14\ Volgende: [Volgende pagina](https://www.getapp.nl/software/104279/chasedata?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/104279/chasedata) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens