Dialpad

Over Dialpad
Dialpad is een modern cloudgebaseerd communicatiesysteem dat spraak, berichten, video en vergaderingen combineert in één platform dat toegankelijk is vanaf elk apparaat met internettoegang. Het bevat de nieuwste cloudgebaseerde telefonietechnologie, waaronder WebRTC en Opus-codec om een ongeëvenaard niveau van helderheid aan VoIP-oproepen te bieden.
Het systeem bevat naast een reeks standaard zakelijke functies ook moderne zakelijke functies zoals gelijktijdig bellen, live doorverbinden van gesprekken en krachtige analyse. Krachtige integraties met G Suite, Office 365, Salesforce, Zendesk, Okta en anderen zorgen ervoor dat gebruikers in één enkele gebruiksvriendelijke oplossing verbonden zijn met de technologie die ze nodig hebben om hun werk goed te doen.
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Twijfels over Dialpad?
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Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
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Reviews
Heb je Dialpad al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
DialPad has been a great service for our business
Beoordeeld op 16-7-2022
Our experience has been excellent. We have really had nothing negative ever happen with it and I've...
Our experience has been excellent. We have really had nothing negative ever happen with it and I've shared it with tons of people. It's probably my current favorite phone service we use and we have a few, always looking for the next best thing.
Pluspunten
Love the mobile app and the ability to make and receive calls over cellular and WiFi. We've been using it for years and it's been rock solid.
Minpunten
The only con is that they don't have a free version any longer. I tell anyone who asks about it and we love it but we were lucky enough to such an early adopter we got in on the "free for small businesses" deal way back when they first launched.
- Sector: Vervoer/over de weg/per spoor
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
I love Dialpad!!
Beoordeeld op 1-4-2024
I think I can speak for both myself and my team when I say Dialpad was an excellent addition to our...
I think I can speak for both myself and my team when I say Dialpad was an excellent addition to our tools we use everyday to be productive and successful.
Pluspunten
Dialpad makes my dialing and communicating with clients so much easier! The AI technology paired with the user friendly designed and functions make my life so much easier.
Minpunten
I will you could email clients out through Dialpad!
- Sector: Juridische dienstverlening
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 1.0 /10
Misrepresentation of Services
Beoordeeld op 25-3-2024
Pluspunten
The idea that our phones, webchat, and fax could all be in one place.
Minpunten
Last fall, we signed up for their services, emphasizing the importance of seamless integration with Lawmatics, our CRM. Despite assurances that everything integrated smoothly, we've encountered major headaches along the way.
We started talking with Dialpad last fall and had multiple calls/zoom meetings with them. We told them we used Lawmatics for our CRM and that it was critical that everything integrated directly to Lawmatics. We were assured on numerous occasions that everything did integrate into Lawmatics.
Once we signed up for both phone and website chat, they started billing us for the website chat service, even though it was not up and running. They were still building it out, which they billed us an extra $1,000 and took another 2 months before they had the chat bot ready for us to even look at. Once we got the suspicion that the web chat did NOT integrate to Lawmatics, we emailed them directly and asked. It took over a month for them to finally come back and say that the web chat did NOT integrate directly with Lawmatics, but they were happy to build out a custom zapier connection for an additional $$$$ (crazy amount here).
I immediately requested a refund and cancellation of the web chat services, and they have spent another 2 months beating around the bush before telling me that can't do that, and I'm stuck with their contract for web chat.
This is after the issue we had with their fax service. We tried sending faxes for several weeks and then realized none were going through. When we reached out to Dialpad they said "oh yeah, that's a known issue"- a known issue that their fax doesn't work??? At least they did let us cancel that service.
It's a reminder to be vigilant about who we partner with and to ensure that promises made align with the actual service provided.
I hope this insight will help others avoid the mistake that I made in choosing to work with Dialpad.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Connect with your colleagues using this App.
Beoordeeld op 17-10-2024
Overall, it's a good product if you don't have any other phone system in your business.
Overall, it's a good product if you don't have any other phone system in your business.
Pluspunten
The ability to send messages, host a meeting, share the screen, share files through the app.
Minpunten
Receiving phone calls from people not on your contact list.

- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Decently priced
Beoordeeld op 18-5-2024
Overall, Dialpad is of good value and they off a BAA which I need as a therapist.
Overall, Dialpad is of good value and they off a BAA which I need as a therapist.
Pluspunten
Dialpad is cost efficient and is overall easy to use.
The chat feature is convenient and useful to send reminders for sessions.
Minpunten
The video conferencing is not as easy to use as I had hoped. I contacted tech support and still was unable to resolve the issue.
Dialpad - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Dialpad.V. Welke prijsmodellen heeft Dialpad te bieden?
Dialpad kent de volgende prijsmodellen:
- Vanaf: US$ 27,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Dialpad?
Dialpad heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Dialpad ondersteund?
Dialpad ondersteunt de volgende talen:
Engels, Frans, Japans
V. Biedt Dialpad ondersteuning voor mobiele apparaten?
Dialpad ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Dialpad worden geïntegreerd?
Dialpad kan worden geïntegreerd met de volgende toepassingen:
Abstrakt, Alexa, AzureDesk, Bubble, Bullhorn ATS & CRM, CEIPAL ATS, CEIPAL Workforce, CRM HUB360, Ceipal Procurewise, Chorus, Clio, Cloze, Convin, Copper, DataGrail, Dialpad Ai Contact Center, Domo, Dynamics 365, Forethought, Front, Gmail, Gong.io, Google Calendar, Google Workspace, HappyFox Assist AI, HappyFox Workflows, Helpwise, HubSpot CRM, Intercom, Jiminny, KIZEN, Kustomer, LawGro, LinkedIn for Business, Make, Microsoft 365, Microsoft Outlook, Microsoft Teams, Mindtickle, Miro, Mixmax, Okta, OneLogin, Outreach, Playvox, Prodoscore, Rafiki, Recruitly, Rippling, Salesforce Sales Cloud, Salesmate, ServiceNow, Slack, Theta Lake Compliance Suite, Tray.io, Zapier, Zendesk Suite, Zoho CRM, Zoom Workplace
V. Welke mate van ondersteuning heeft Dialpad te bieden?
Dialpad biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Dialpad.
- VoIP-software
- Telefonie software
- Callcenter software
- Contactcenter software
- Unified communications software
- Sales enablement software
- Inside sales software
- Predictive dialer software
- Call recording software
- Auto-dialer software
- Zakelijke telefoonsystemen
- Sales coaching software
- Conversational AI software
- Gespreksanalyse
- Call tracking software
- Online afsprakensystemen