Datacor ERP

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.

The overall software package is good for a small to medium size company. It handles about 80% of our day to day manufacturing processes.
Everything from the formulation to the final invoice and even shipping can be done in the software. Not all of it is done well, but it can be done.

Up till now the primary complaint has been that Datacor has not updated their underlying database for 10 years (not even a patch).

However, that in the last year or so they have unilaterally decided that "old" licensing agreements are no longer valid because of all the features they have added over the years and have moved customers to "new" licensing. This includes both cutting user licenses from 400 to 20 "equivalent new licenses" as well as doubling or even tripling the cost of those "new" licenses. This is all to support "new products" that have not come out though they were slated to be released a year ago. Unless you like a company that has no regard for signed agreements, I would strongly recommend you choose another product.

This software is very user friendly and pretty easy to use. It reminds me of an out of the box software to a certain degree.

I would organize modules a little differently and allow for quicker editing in areas.