Over NCR Aloha

NCR Aloha is a cloud-enabled restaurant management platform, sold via subscription, that serves as the heart of a restaurant’s operations – from digital ordering and point-of-sale to payments, from consumer engagement to back office and beyond. The platform provides everything a brand needs to run a restaurant, all integrated and packaged together.

Aloha empowers restaurant to create amazing (and unified) guest experiences – wherever they begin or end – extending their presence to ecommerce, curbside pickup, delivery and consumer mobile. What makes Aloha special? Everything we do with our software is platform based and is driven by an API-first approach that enables restaurants to implement new technologies and innovations faster, while driving consistency in the guest experience across multiple channels. Aloha delivers ease-of-use and a consistent user experience across restaurants, which translates into reduced training time and expense for operators using Aloha that are hiring from within the industry. Additionally, restaurant brands can start using Aloha as a single site, independent restaurant and the platform grows with their business without a need to rip and replace their technology once they grow to be a larger brand.

Additional capabilities of the Aloha platform include contactless dining, loyalty, gift cards, delivery and takeout management, EMV payments and integrations with over 200 solution partners. With hardware, software, payments and support all included in as a subscription, Aloha is used by restaurants of all sizes, including bars, fast casual brands, quick service restaurants, bakeries, pizza chains, fine dining restaurants, casual dining restaurants and cafes.

Prijzen vanaf:

Niet door leverancier verstrekt

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor NCR Aloha

Voornaamste voordelen van NCR Aloha

Increase speed and efficiency: NCR Aloha is a purpose-built, industry-tested solution that offers thousands of features to help you work faster, like the ability to edit orders on the fly, nested modifiers, tip share, true redundancy and more.

Enable an easy, contactless experience: Guests will rest easier with contactless experiences that enable them to order and pay while avoid handing over their credit card or touching other shared surfaces

Accelerate your digital strategy: Provide guests with a great online and mobile ordering experiences with location-specific menus and online payment

Manage your system from anywhere: Pricing, POS layouts, display graphics and more are all centralized in one cloud-based management system to help you manage your restaurant (or restaurants) from anywhere.

Create Greater Brand Engagement: Target loyalty programs and gift cards to you best customers to increase sales or influence decisions

Aloha POS offers a variety of reports including total sale, server sales, product mix, item and category sales, labor costs, and service speed.

Aloha POS is an ideal solution for all restaurant types or sizes and thanks to its flexibility, users can add or remove products from their software package at anytime.

Security features offered by Aloha POS include threat detection, employee theft and compromise prevention.

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Verenigde Arabische Emiraten, Australië, Canada, Duitsland, Frankrijk , Ierland, India, Italië, Mexico, Nederland, Nieuw-Zeeland, Filipijnen, Singapore, Verenigde Staten, Zuid-Afrika

Ondersteunde talen

Catalaans, Chinees, Deens, Duits, Engels , Frans, Italiaans, Nederlands, Portugees, Roemeens, Russisch, Spaans, Tsjechisch, Turks

Prijzen vanaf:

Niet door leverancier verstrekt

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor NCR Aloha

Afbeeldingen

NCR Aloha Software - 1
NCR Aloha Software - 2
NCR Aloha Software - 3
NCR Aloha Software - 4
NCR Aloha Software - 5
NCR Aloha Software - 6
Nog 9 andere bekijken
NCR Aloha-video
NCR Aloha-video
NCR Aloha-video
NCR Aloha Software - 1
NCR Aloha Software - 2
NCR Aloha Software - 3
NCR Aloha Software - 4
NCR Aloha Software - 5
NCR Aloha Software - 6

Functies

Totaal aantal functies van NCR Aloha: 62

  • API
  • Aanpasbare branding
  • Aanpasbare categorieën
  • Aanpasbare rapporten
  • Activiteitendashboard
  • Analyse van verkooptrends
  • Aparte controles
  • Beheer van cadeaubonnen
  • Bestellingen automatiseren
  • Bestellingen bijhouden
  • Betalingen verwerken
  • Cashbeheer
  • Deelcontroles
  • E-mailmarketing
  • Elektronische betalingen
  • Gegevens importeren en exporteren
  • Integratie in de administratie
  • Integraties van derden
  • Inventarisatie
  • Kassasystemen voor restaurants
  • Keuken- en menubeheer
  • Klantenaccounts
  • Klantendatabase
  • Kortingsbeheer
  • Levering volgen
  • Leveringsbeheer
  • Loonkosten rapporteren
  • Loyaliteitsprogramma
  • Marketing via meerdere kanalen
  • Mobiele betalingen
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Multilocatie
  • Online bestellen
  • Online betalingen
  • Orderbeheer
  • Orderinvoer
  • Orderverwerking
  • POS Integration
  • Personeelsbeheer
  • Productcatalogus
  • QR-codes
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Status bijhouden
  • Streepjescodes en tickets scannen
  • Tabellenbeheer
  • Tips beheren
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voor restaurants
  • Voorraad bijhouden
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Wachtlijstbeheer
  • eCommerce-beheer

Alternatieven

Compeat

4,4
#1 alternatief voor NCR Aloha
Compeat is an all-in-one restaurant management solution designed for hospitality businesses to manage their back...

Squirrel POS

3,9
#2 alternatief voor NCR Aloha
Squirrel in a Box+ contains everything you need to set up your restaurant. Receive the box with hardware & a customizabl...

Square Point of Sale

4,7
#3 alternatief voor NCR Aloha
Square Point of Sale is een POS-oplossing voor Android- en iOS-apparaten met tools voor het beheer van betalingen,...

CAKE POS

4,6
#4 alternatief voor NCR Aloha
CAKE is Sysco's verkooppuntoplossing voor restaurants. Het is robuust, sterk en krachtig gebouwd, maar toch gebruiksvrie...

Reviews

Totaalscore

3,7 /5
(77)
Prijs-kwaliteitverhouding
3,4/5
Functies
3,8/5
Gebruiksgemak
3,8/5
Klantenondersteuning
3,2/5

Heb je NCR Aloha al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 77 reviews worden weergegeven
Ryan
Totaalscore
  • Sector: Facilitaire diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The best if you want success

Beoordeeld op 14-11-2022

Just a great product that continues to solidify and evolve seemingly without changing a thing...if...

Just a great product that continues to solidify and evolve seemingly without changing a thing...if there ever was truly an old faithful in business software...this is and has always been it!

Pluspunten

It's the complete package, nothing I can't do, I have always loved Aloha, if you don't have it because you can't afford it, I can understand that. If you don't have it and can afford it...you're just not very bright.

Minpunten

Price but whatever...it is 100% worth it, if it was mine I wouldn't sell it cheap either...support is what you pay for the product, as expensive as it is, is still worth waaaaaaaay more than what you pay for it in percentage of mistakes lost alone! Dial into your number and find the money for it!

Edward
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Aloha Everybody

Beoordeeld op 12-11-2020

We have partnered with NCR and have had a great experience from install to support.

We have partnered with NCR and have had a great experience from install to support.

Pluspunten

Ease of use and the ability for our management teams to continue to program easily with out support.

Minpunten

The software and hardware were outdated in 7 years and cost a good amount of money. It’s understandable that technology advances exponentially however It becomes an annoyance to spend so much money for a limited time frame. NCR should have a trade program to help with the transition.

Overwogen alternatieven

Toast POS

Redenen om voor NCR Aloha te kiezen

The software was not user friendly and was very outdated.

Redenen om over te stappen op NCR Aloha

We had issues with toast support in the beginning pushing us towards a company we were more comfortable with.
Ahmad
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Friendly POS System with limited function and features

Beoordeeld op 11-11-2022

As a POS module, it was amazing, but the business needs Full ERP.

As a POS module, it was amazing, but the business needs Full ERP.

Pluspunten

The design and theme are very nice and easy to learn.

Minpunten

first of all, I worked on an old version, we use just use the POS modules and the other modules were useless, its was limited and did not cover our needs.

Jessica
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Easy to use and deploy

Beoordeeld op 26-7-2022

Overall this is a great system. It is a little dated but it does allow you to do many things that...

Overall this is a great system. It is a little dated but it does allow you to do many things that other POS systems dont.

Pluspunten

This software is amazingly easy to use. I love that it integrates with online ordering. It is user-friendly and the reports are in real time.

Minpunten

I wish it was more updated looking. I wish you could change between screens without logging back in

Overwogen alternatieven

Toast POS

Redenen om over te stappen op NCR Aloha

The ease-of-use and their long-term track record.
Peggy
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

NCR Aloha is here to stay

Beoordeeld op 10-11-2020

Very satisfied with the software programming overall. Very happy with our local account rep and...

Very satisfied with the software programming overall. Very happy with our local account rep and local support. The support they give us is tremendous. We have been with Aloha / NCR for six years, started with 4 locations, and have added 3 more in the last 4 years. We have the same account rep which is terrific. He knows our Brand, our set up, and is able to make valuable suggestions to make us successful.

Pluspunten

Asking the right questions to the right people, NCR can pretty much do anything we request. We use most of your product, including take out and delivery. I like that everything is integrated.
We upgraded to command center from secure access to manager our 7 locations, great software. Having terminal access to the locations is great for testing and training.
Management loves the Pulse App.

Minpunten

The way take out and delivery is programmed through AO. The delay between the POS data base and ATO is tedious.

The help desk support lately has not been as good since COVID. Most issues need to be escalated to a level 3 tech, and no one can be found when needed. Waiting and waiting for a call back. We have to reach out to our local support in most cases to finish the support call. Very frustrating for our teams in the restaurant.

5 van 77 worden weergegeven Lees alle reviews

NCR Aloha - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over NCR Aloha.

NCR Aloha kent de volgende prijsmodellen:

  • Vanaf:
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

NCR Aloha heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

NCR Aloha ondersteunt de volgende talen:

Catalaans, Chinees, Deens, Duits, Engels, Frans, Italiaans, Nederlands, Portugees, Roemeens, Russisch, Spaans, Tsjechisch, Turks

NCR Aloha ondersteunt de volgende apparaten:

NCR Aloha kan worden geïntegreerd met de volgende toepassingen:

7shifts, Checkmate, DoorDash, HotSchedules, Olo, QuickBooks Payroll

NCR Aloha biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker)

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor NCR Aloha.