Toast POS

4,2 (515)
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Cloudgebaseerde verkooppuntoplossing voor restaurants

Over Toast POS

Toast is POS-software (Point of Sales) waarmee bedrijfseigenaren de operationele kosten kunnen verlagen, de efficiëntie van het personeel kunnen verhogen en de klantervaring kunnen verbeteren. De software kan alleen worden gekoppeld aan een Android-tablet en biedt momenteel geen ondersteuning voor iPad. De software komt tegemoet aan de behoeften van verschillende verkooppunten in restaurants met snelle bediening, gastronomische restaurants, koffiezaken, bakkerijen, pizzaketens, brouwerijen en bars.

Toast POS biedt functies voor menubeheer, waaronder het instellen van het volledige menu inclusief alle groepen en subgroepen, het afzonderlijk aanpassen van menu's voor online en offline doelgroepen en het toevoegen van tijdspecifieke prijzen voor menu's zoals een happy hour-menu. Het product biedt een restaurantbestelfunctie die de mogelijkheid biedt om direct bestellingen aan te nemen, automatische meldingen naar het bedienend personeel te sturen wanneer de bestelling gereed is en rekeningen en menu-items te splitsen voor klanten. De oplossing vereenvoudigt betalingen voor de klanten en bedrijfseigenaren door functies zoals 'betalen aan tafel', personeel direct vanaf de tablets een fooi geven, kwitanties e-mailen of afdrukken via integratie met een externe printer, en de mogelijkheid om betalingen te verzilveren in loyaliteitspunten die bij toekomstige bezoeken kunnen worden ingewisseld. Het product houdt ook de realtime menuverkoop bij en biedt gebruikers gedetailleerde rapportage van de productmix over alle menu's.

Toast POS werkt op basis van een abonnementsgebaseerd tariefmodel op basis van de kernsoftware. Daarnaast biedt het extra modules zoals online bestellen, loyaliteitsprogramma's en digitale en fysieke cadeaubonnen. Het product biedt ook gebundelde hardware met een eenmalige prijsoptie. Enkele van de belangrijkste klanten van ToastPOS zijn Lakewood Brewing Company, Paris Creperie, Beach Hut Deli en Fresh City.


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Twijfels over Toast POS? Vergelijk met een populair alternatief

Toast POS

4,2 (515)
VS.
Meeste reviews

Beginprijs

US$ 69,00
maand
€ 109,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

75
110

Integraties

44
58

Gebruiksgemak

4,3 (515)
4,1 (967)

Prijs-kwaliteitverhouding

3,9 (515)
3,9 (967)

Klantenservice

3,7 (515)
4,0 (967)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews

Totaalscore

4,2 /5
(515)
Prijs-kwaliteitverhouding
3,9/5
Functies
4,1/5
Gebruiksgemak
4,3/5
Klantenondersteuning
3,7/5

Heb je Toast POS al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 515 reviews worden weergegeven
Steve
Steve
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Toast POS for Restaurants

Beoordeeld op 3-1-2023

We have had a great Toast experience overall. It is a vast improvement over our previous POS system...

We have had a great Toast experience overall. It is a vast improvement over our previous POS system and saves us a great deal of time by giving us important information in a concise, effective format.

Pluspunten

The whole package is easy to use and provides a huge amount of valuable information. It also helps build sales with ordering and marketing options (some of which are at additional cost).

Minpunten

The initial installation required us to do a great deal of the set-up work, which required outside technical help. It also would have been nice to have someone present for an extra day or two to help with errors and changes. I am interested in rolling out Toast Order and Pay, but Toast can't locate a similar restaurant for me to model, which is causing delays in using this feature.

Geverifieerde reviewer
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

I'd give it a 10 but then it would be perfect!

Beoordeeld op 21-8-2020

Overall, I really enjoy the system. It's simple to program and they have a great support system....

Overall, I really enjoy the system. It's simple to program and they have a great support system. It's worth the investment to pay for extended support until you or a manager has the ins and outs of the backend in hand. The reporting is awesome and when used the right way, you have your answers to questions you didn't even know you needed to ask.

Pluspunten

I have been using restaurant POS for over 20 years and Toast has shown itself to be one of the best on the market. It is so user-friendly and easy to work in, including the handhelds, that it's amazing. In training new teams they offer a great program and support team. The layout is ideal for high-volume. Reporting is excellent. I refer Toast to most of our clients.

Minpunten

As with any new system you install, there will be issues and "clunks." Toast is no exception. The worst was the display screen and the use of it on the line. If you do not set aside enough time to train, prior to opening or first use, it will be challenging to understand, especially if you are not used to systems other than tickets and calling out. It just takes time getting used to and working out the kinks upon install.

Overwogen alternatieven

CAKE POS en Clover

Redenen om voor Toast POS te kiezen

We needed to have a better system than the old one we were using, as in most places. Toast offered the package at a wonderful price and the system supports the costs.

Redenen om over te stappen op Toast POS

Price, support, system use

Antwoord van Toast

Hi there, Mora from Toast here. It's great to hear that your positive experiences with Customer Care have enabled you to efficiently train up new team members. Thank you for providing this feedback!

Tim
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Disappointed is the right way to say it. Promised so much and did not deliver

Beoordeeld op 29-1-2020

It started off strong, and then just slowly going down hill. They have you locked in is how I...

It started off strong, and then just slowly going down hill. They have you locked in is how I feel, and now they don’t care.. They are worried about other things...

Pluspunten

The hardware is nice. Having a handheld order taker is very nice. Also saving some paper with people signing the handheld device, but there are some issues as well. If there is an issue, it is nice to have a US based support center..

Minpunten

Well, You can not add an auto charge of 3% if a person is using a credit card unless you manually add it, the kitchen display has glitches, an order with 5 things will send a text alert for each item rather than the entire order when finished. I was also promised that the credit cards would not cost more, they would match or beet what I had in the past, and that is not ringing true to the tune of around 100 ish a month.... Took 4 months to get someone to finally review the credit card charges only for him to “shine me on” which is frustrating to a business owner. I have also had a few extremely good feature requests that I know other restaurants would use, like using the hand held to present the final bill rather than printing a receipt... But honestly there is no way to know if anyone has herd you, if anything will happen or if anyone cares... Also you can’t have pictures in the POS.. having pictures as well as having descriptions and a recipe would be great.. but no options...

Antwoord van Toast

Hi Tim, Mora from Toast here. Thank you for all this feedback, we appreciate hearing from you as we work to continuously improve our product! We do have many great feature ideas in our queue from customers and are constantly working on implementing them. I would encourage you to follow "Feature Release Updates", available on Toast Central (central.toasttab.com). This is where you can find the most up-to-date product release notes for various Toast products.

Heather
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Bbq Restaurant

Beoordeeld op 4-4-2024

Five stars, we have not left yet and recommend to all our other restaurant owner friends.

Five stars, we have not left yet and recommend to all our other restaurant owner friends.

Pluspunten

Easy daily use and modifier options and report options. We had to submit an insurance claim and everything requested was available through Toast.

Minpunten

Hit/miss with customer service. You either get someone excellent that can walk you through the issue or someone with no clue that keeps you on the phone rather than transferring to someone who can assist.

Antwoord van Toast

Hi Heather, thanks for the 5-star rating!

Katie
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Toast Support needs a lot of "Support"

Beoordeeld op 22-12-2022

Overall I like using Toast and the various integration options, but if they cannot get better...

Overall I like using Toast and the various integration options, but if they cannot get better support solutions, they will conitnue to have angry merchants who wait weeks for solutions and have to spend time digging for their own solutions after Toast cannot help or refuses to help. In a fast moving business like a restaurant, having to wait weeks for support especially on issues that cause revenue loss is devastating and would be a reason to find another POS solution. If you're going with Toast make sure you have managers who are experts at troubleshooting and critical thinking because they will have to figure out problems themselves a lot and will have to be able to articulate in very simple terms to the support team what the issue is for it to be understood.

Pluspunten

Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is looking to integrate several different tech options.

Minpunten

The "Support" or lack there of leaves much to be desired. When I call support often times I am teaching or coaching their support people on what the issue is or how to fix it. They often sound like they are reading solutinos from a flip book and many times the solutions offered are not for the problem I am describing. I have to repeat myself more than 4 or 5 times for them to understand what the issue is and even then, it is painful to get them to understand the problem and offer me appropriate support.Further, I recently had a support issue that I had to call and email about for 3 weeks straight every day in which they continued to offer no support and today told me they refused to send me to the integrations department because the problem I was experiencing was not a toast problem. Turns it is WAS. I have never been refused support before. Very dissapointed in their support or lack there of.

Overwogen alternatieven

Clover

Redenen om over te stappen op Toast POS

Price, integration opportunities, growth potential, ease of use
5 van 515 worden weergegeven Lees alle reviews

Toast POS - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Toast POS.

Toast POS kent de volgende prijsmodellen:

  • Vanaf: US$ 69,00/maand
  • Prijsmodel: Gratis versie, Abonnement
  • Gratis proef: Niet beschikbaar

Toast POS heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Toast POS ondersteunt de volgende talen:

Engels

Toast POS ondersteunt de volgende apparaten:

Android (mobiel)

Toast POS kan worden geïntegreerd met de volgende toepassingen:

7shifts, Avero Slingshot, BevSpot Food and Beverage Management, Chowly, Cirrus, Cohesion, Como Sense, Compeat, Craftable, CrunchTime, CrunchTime TeamworX, DAVO, DolceClock, DoorDash, Envysion Managed Video Solution, GrubHub, Harri, Homebase, HotSchedules, Incentivio, LevelUp, Marketman, Odeko, Olo, OpenTable, PAR Punchh, Paytronix, PeachWorks, Proliant, QuickBooks Online Advanced, Raydiant, Repeat Returns, Restaurant365, Resy OS, Sauce, SevenRooms, Sling, Solink, SynergySuite, TapMango, Tock, Vestwell, Yellow Dog Inventory, xtraCHEF

Toast POS biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker)

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Toast POS.