Over Toast POS

Toast is POS-software (Point of Sales) waarmee bedrijfseigenaren de operationele kosten kunnen verlagen, de efficiëntie van het personeel kunnen verhogen en de klantervaring kunnen verbeteren. De software kan alleen worden gekoppeld aan een Android-tablet en biedt momenteel geen ondersteuning voor iPad. De software komt tegemoet aan de behoeften van verschillende verkooppunten in restaurants met snelle bediening, gastronomische restaurants, koffiezaken, bakkerijen, pizzaketens, brouwerijen en bars.

Toast POS biedt functies voor menubeheer, waaronder het instellen van het volledige menu inclusief alle groepen en subgroepen, het afzonderlijk aanpassen van menu's voor online en offline doelgroepen en het toevoegen van tijdspecifieke prijzen voor menu's zoals een happy hour-menu. Het product biedt een restaurantbestelfunctie die de mogelijkheid biedt om direct bestellingen aan te nemen, automatische meldingen naar het bedienend personeel te sturen wanneer de bestelling gereed is en rekeningen en menu-items te splitsen voor klanten. De oplossing vereenvoudigt betalingen voor de klanten en bedrijfseigenaren door functies zoals 'betalen aan tafel', personeel direct vanaf de tablets een fooi geven, kwitanties e-mailen of afdrukken via integratie met een externe printer, en de mogelijkheid om betalingen te verzilveren in loyaliteitspunten die bij toekomstige bezoeken kunnen worden ingewisseld. Het product houdt ook de realtime menuverkoop bij en biedt gebruikers gedetailleerde rapportage van de productmix over alle menu's.

Toast POS werkt op basis van een abonnementsgebaseerd tariefmodel op basis van de kernsoftware. Daarnaast biedt het extra modules zoals online bestellen, loyaliteitsprogramma's en digitale en fysieke cadeaubonnen. Het product biedt ook gebundelde hardware met een eenmalige prijsoptie. Enkele van de belangrijkste klanten van ToastPOS zijn Lakewood Brewing Company, Paris Creperie, Beach Hut Deli en Fresh City.

Prijzen vanaf:

Niet door leverancier verstrekt

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Toast POS

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

Niet door leverancier verstrekt

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Toast POS

Afbeeldingen

Toast POS Software - 1
Toast POS Software - 2
Toast POS Software - 3
Toast POS Software - 4
Toast POS Software - 5
Nog 8 andere bekijken
Toast POS-video
Toast POS-video
Toast POS-video
Toast POS Software - 1
Toast POS Software - 2
Toast POS Software - 3
Toast POS Software - 4
Toast POS Software - 5

Functies

Totaal aantal functies van Toast POS: 73

  • API
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Activiteitendashboard
  • Aparte controles
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Beheer van retailvoorraad
  • Bestellingen automatiseren
  • Bestellingen bijhouden
  • Bestellingen plannen
  • Betalingen verwerken
  • Bezorging van voedsel
  • Cashbeheer
  • Deelcontroles
  • E-mailmarketing
  • Elektronische betalingen
  • Elektronische handtekening
  • Factureren
  • Gegevens importeren en exporteren
  • Geïntegreerde boekhouding
  • Integratie in de administratie
  • Integraties van derden
  • Inventarisatie
  • Itembeheer
  • Kassasystemen voor restaurants
  • Keuken- en menubeheer
  • Klantenaccounts
  • Klantenbeheer
  • Kortingsbeheer
  • Leveringsbeheer
  • Loyaliteitsprogramma
  • Menu's maken
  • Mobiele betalingen
  • Mobiele toegang
  • Multilocatie
  • Online bestellen
  • Online betalingen
  • Orderbeheer
  • Orderinvoer
  • POS-integratie
  • Personeelsbeheer
  • Prijsbeheer
  • Promotiebeheer
  • Provisiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime controle
  • Realtime rapportage
  • Reserveringenbeheer
  • Retourbeheer
  • Retouren bijhouden
  • Schatting van levering
  • Sms-berichten
  • Status bijhouden
  • Streepjescodes en tickets scannen
  • Tabellenbeheer
  • Tips beheren
  • Toegangsopties/machtigingen
  • Transactiegeschiedenis
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voor bakkerijen
  • Voor cafés en clubs
  • Voor restaurants
  • Voorraad bijhouden
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Wachtlijstbeheer
  • Websites personaliseren
  • eCommerce-beheer

Alternatieven

Revel Systems

3,7
#1 alternatief voor Toast POS
Revel iPad-verkooppuntsysteem voor restaurants, bars, winkels, restaurants met snelle service en ondernemingen. Dit...

NCR Aloha

3,7
#2 alternatief voor Toast POS
NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on...

Square Point of Sale

4,7
#3 alternatief voor Toast POS
Square Point of Sale is een POS-oplossing voor Android- en iOS-apparaten met tools voor het beheer van betalingen,...

Clover

3,9
#4 alternatief voor Toast POS
Clover is een alles-in-één platform dat is ontworpen om on- en offline detailhandelaars, restaurants met snelle...

Reviews

Totaalscore

4,1 /5
(317)
Prijs-kwaliteitverhouding
3,7/5
Functies
4,0/5
Gebruiksgemak
4,2/5
Klantenondersteuning
3,7/5

Heb je Toast POS al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 317 reviews worden weergegeven
Jayelynn
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Incredibly Efficient!

Beoordeeld op 5-9-2019

Overall, I'm thrilled we switched to Toast. It's simple to use, has made us more efficient, and...

Overall, I'm thrilled we switched to Toast. It's simple to use, has made us more efficient, and wasn't as expensive as similar systems.

Pluspunten

Compared to POS systems I've used in the past, Toast is a lifesaver! It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces. Although they look bulky, their handhelds fit into your back pocket and allow us to close tabs out table side. They are shock and water resistant, plus you can log into more than one device at the same time so if you're working alone, you can close out multiple parties at once. As a GM, I'm grateful that Toast is not only cloud-based, but allows me to access the back end from my laptop or smart phone so I don't have to be onsite to make system changes. Updates are incredibly quick so there's not a ton of down time. There is also Toast Central, where you can troubleshoot issues yourself rather rather than immediately calling Support. They are helpful instructions with screenshots and videos.

Minpunten

Customer Support is hit or miss. I always get an answer, it's just a matter of when I get it. After hours and on weekends, I feel like their staffing is very limited which leads to delays in getting immediate help. Thankfully it's only happened once where I needed a quick answer and wasn't able to get it.

Overwogen alternatieven

Aloha EPOS

Redenen om voor Toast POS te kiezen

The main reason was functionality. TouchBistro required us to use card readers attached to iPads, but finding iPad protectors that would allow enough room for the card readers was extremely difficult. I also had to be onsite to make any changes to the back end which was extremely inconvenient.

Overgestapt van

TouchBistro

Redenen om over te stappen op Toast POS

While it has a lot of features, we couldn't justify the cost versus the features we would actually be using. Since we don't have a kitchen in our Taproom, we didn't need the inventory and recipe features that make Aloha a standard in our industry.

Antwoord van Toast

Hi Jayelynn, Jasmine from Toast here. Thank you for your feedback. We are thrilled to hear how multiple features of Toast have improved your operations, and that you are taking full advantage of Toast Central as a resource!

Geverifieerde reviewer
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Toast--Support when you need it.

Beoordeeld op 16-5-2019

We are still early in the implementation of using Toast, but thus far I have been very impressed...

We are still early in the implementation of using Toast, but thus far I have been very impressed with their customer service and professional manner in which they have trained and supported our company.

Pluspunten

I love that Toast supports their product. You can call and get someone on the line that will help you answer your questions. They also provide the hardware necessary to run their software. They are constantly updating their software to meet the needs of their users and are staying current with the technology. One option that is particularly useful to us is printing individual labels for each shake. In other words, we could have a bus of individuals come to our restaurant, and we need to print individual labels on each shake to identify what is in the shake so that it gets to the right person. In the past, we had to individually write on each cup.

Minpunten

The most difficult part to swallow is the fact that you have a monthly payment for the software--even if you are a seasonal business and only open for less than half the year. Toast will make some concessions for that, but it still seems costly since our other solution we used was free and pretty much did everything we needed short of printing individual labels for the shakes.

Overwogen alternatieven

Square for Retail

Redenen om over te stappen op Toast POS

We chose Toast over Square because of: 1. Dedicated support 2. Individual labels for each shake 3. Text notifications to customer when their food is done 4. More reliable KDS (Kitchen Display Systems) 5. Much larger and more functional KDS screens
Elizabeth
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 2.0 /10

I have gone from recommending TOAST to experiencing extreme frustration w/ terrible customer...

Beoordeeld op 21-7-2020

Additional CONS that didn't fit in the above box:
*Unable to offer discounts for particular items...

Additional CONS that didn't fit in the above box:
*Unable to offer discounts for particular items online. Let's say you want to promote a particular food item that week and want to offer 50% off that item ONLY...can't do it. You can discount the ENTIRE check or offer a BOGO, but no way to discount specific items.
*Can't use APPLE devices with Toast, only Android
*Unable to have a popup or a visible way to notify a customer of something when online ordering. For example, sorry, but we are out of this item or here's how we are doing curbside pickup, etc. There is only a teeny, tiny way to notify guests with a small banner atop your page that no one sees. (but Toast is happy to have their popup promoting their app on your restaurant page.)
*Toast App promotes all business, not just your personal restaurant so if you advise your guests to download it, they might be tempted by other restaurants they see when logging in.
*Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle. If you have a drink menu, an alcohol menu, a breakfast menu, etc. then the guest has to find a small dropdown and toggle between the menus to complete her order. 1. She man never see the drop down, think menu is quite limited & the restaurant loses revenue. 2. She may find the drop down but has to toggle

Pluspunten

*user friendly
*online reporting accessible from anywhere
*online food ordering
*easy to add menu items

Minpunten

*excessive hold times to reach support, ie: more than one hour and no way to email support anymore (as was the previous system.)
*no way to reach support via email, even when Toast emails a restaurant, the restaurant can't reply because the email gets bounced back...instead you have to get off email, find a computer, log in and navigate to support, find the case and respond there. This is a big problem when managers are not on site at the restaurant but still managing a support issue.
*support cases opened on their online platform are not addressed and no one calls restaurant to resolve
*No way to email a receipt to a guest until AFTER they have paid and the transaction is over...a big problem for CATERING needing preapproval.
*Upsell feature with online ordering has Toast making strange pairings. For example, the restaurant guest orders a breakfast sandwich and Toast suggest an upsell of a bottle of salad dressing (instead of a breakfast side)! Only Toast can control the upsell so the restaurant can't promote the items it wants to promote.
*Handheld device does NOT support ApplePay.
*ApplePay on POS terminal is additional. Actually, a lot of things with Toast cost more money than what sales tells you up front.
*No way to comp a gift card online and email it to a guest from Toast Central online.
*No way to offer a promo code on your online gift card sales....like during the holidays when you want to offer gift cards for a certain percentage off the regular price.

Antwoord van Toast

Hi Elizabeth, Mora from Toast here. I'm sorry this has been a frustrating experience. The process for applying relief credit does involve multiple internal teams, so thank you for working with our Customer Care team to resolve this. We have been investing in growing our Customer Care team to address the concerns of our community, but we recognize that we still have work to do. Thank you for this feedback, it's helpful to hear what areas need improvement.

Christopher
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Ease of use puts the butter on Toast

Beoordeeld op 25-6-2022

Toast is very easy to understand and operate making Labor control and sales tracking a breeze....

Toast is very easy to understand and operate making Labor control and sales tracking a breeze. Integration with payroll is fast and simple. Customer service is top notch.

Pluspunten

The ease of use of Toast makes it very convenient for training of new employees. Jelly for Toast makes payroll integration simple and fast. Sales and labor reports are clear and easy to understand making decisions for labor control simple to make.

Minpunten

Offline payments can create issues if the customer doesn't have funds on the card used. Ghost checks can occur if handhelds are not synced daily.

Charles
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

An Affordable Alternative to Aloha and Micros

Beoordeeld op 2-8-2020

A perfect system for a small restaurant with a lot of very handy features. They are extremely...

A perfect system for a small restaurant with a lot of very handy features. They are extremely flexible with pricing options.

Pluspunten

TOAST is a solid point of sale system available for a very reasonable price. Adding, editing and removing menu items can be done quickly and remotely. Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.

Minpunten

Not really designed for large scale/ high volume operations. KDS screens have some issues.

Redenen om over te stappen op Toast POS

Was able to negotiate a great price and has some really fantastic features.
5 van 317 worden weergegeven Lees alle reviews

Toast POS - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Toast POS.

Toast POS kent de volgende prijsmodellen:

  • Prijsmodel: Gratis versie, Abonnement
  • Gratis proef: Niet beschikbaar

Toast POS heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Toast POS ondersteunt de volgende talen:

Engels

Toast POS ondersteunt de volgende apparaten:

Android (mobiel)

Toast POS kan worden geïntegreerd met de volgende toepassingen:

7shifts, Avero Slingshot, BevSpot Food and Beverage Management, Chowly, Cirrus, Cohesion, Como Sense, Compeat, Craftable, CrunchTime, CrunchTime TeamworX, DAVO, DolceClock, DoorDash, Envysion Managed Video Solution, GrubHub, Harri, Homebase, HotSchedules, Incentivio, LevelUp, Marketman, Odeko, Olo, OpenTable, Paytronix, PeachWorks, Proliant, Punchh, QuickBooks Online Advanced, Raydiant, Repeat Returns, Restaurant365, Resy OS, Sauce, SevenRooms, Sling, Solink, SynergySuite, TapMango, Tock, Vestwell, Yellow Dog Inventory, xtraCHEF

Toast POS biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker)

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Toast POS.