Over TouchBistro
TouchBistro is door Business News Daily drie jaar achtereen uitgeroepen tot het beste kassasysteem (POS) voor restaurants. De prijswinnende factor is dat het iPad POS-systeem van TouchBistro is ontworpen voor en door restaurantpersoneel om te voldoen aan de specifieke behoeften van de sector met 24/7 deskundige ondersteuning van voormalig restaurantpersoneel, managers en eigenaars.
Of je restaurant nu volledige bediening of zelfbediening biedt, TouchBistro helpt de omzet te verhogen, de dienstverlening te verbeteren en betere zakelijke beslissingen te nemen. Beheer aan tafel gemaakte bestellingen, plattegronden en tafels, mobiele betalingsverwerking, personeel en planning, iPad-menubeheer, voorraadbeheer en loyaliteit allemaal vanaf de iPad. Bovendien biedt het altijd en overal toegang tot rapportage en analyse in de cloud.
Afbeeldingen
Twijfels over TouchBistro?
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TouchBistro
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
Lightspeed Retail
NCR Silver
Square Payments
Wix
Reviews
Heb je TouchBistro al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Well programmed with very few bugs. Easy to use.
Beoordeeld op 7-12-2017
Pluspunten
I really like the features it offers especially now that recipe costing has been added. Splitting checks is a breeze.
Minpunten
Having to check every item to put a discount on the entire check. Slows things down a lot when in a hurry.
Antwoord van TouchBistro
Hey, Chris!
Thanks so much for your review. Very happy to hear you're finding TouchBistro easy to use and well programmed. I'll be sure to let our development team know.
If there's anything I can do to make your experience even better, please do not hesitate to get in touch.
- Sector: Restaurants
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The Best POS system
Beoordeeld op 16-12-2021
TB is the best POS system I have ever worked with in 40 years I have been in the restaurant...
TB is the best POS system I have ever worked with in 40 years I have been in the restaurant business.
Pluspunten
The ease of switching over from our old system to the TB system
Minpunten
Nothing . Everything works exactly they way we wanted .
Antwoord van TouchBistro
Hey Brian, thank you for leaving us a review! We appreciate the kind words!
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Disappointment
Beoordeeld op 29-4-2022
Customer support has long wait times - usually 40 minutes or more. You may have to talk to 3 or...
Customer support has long wait times - usually 40 minutes or more. You may have to talk to 3 or more people to get the right answer. It is very frustrating when you have high volume and issues and no one to assist you.
Expect chargebacks and no assistance. You have to log into several different systems to research the chargebacks. They do not send timely notifications and you only have 5 days to respond.
Payment Center has business hours and not customer support hours. If there is an issue with a payment that you have received, you will have to wait until business hours to speak to someone via email as they do not like to talk over the phone.
If your salesperson wasn't honest and you got locked into a contract, you have to ride it out. We were told that we could cancel at any time. I had an email but cannot find it so I am stuck for another 6 months. I also notified them that when the time is up, I want out. It is not the product that I was promised. I am very disappointed and would not recommend this product to anyone.
There are better US products out there. This is based out of Canada and the rules are different. I wish I had done more research...
Pluspunten
I purchased, set-up and use the system the most. It was easy to purchase and onboarding was pretty simple.
Minpunten
They sold me the idea of a great product. We purchased it during COVID and were promised many bells and whistles. First issue - you have some features in the cloud and some features on the Ipad that don't sync. Features - so many features were missing when we signed up with Online Ordering - partial refund, Apple Pay, Google pay, order correction prior to order complete. The list goes on and on. They are definitely light years behing Toast, Square, and even Clover. We have Clover too and I was leaving them to go to Touchbistro. I am glad that we did not leave t
Antwoord van TouchBistro
Hi there, we are sorry to hear about your experience. Please call 1-888-342-0131 for our 24 hour Customer Support team, or send an email to [email protected] with your contact information and the name your account is under so we can look into things for you.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
TouchBistro for Bar Industry
Beoordeeld op 26-1-2021
Again, TouchBistro has a legit inventory tracking system, you just have to set aside a few hours a...
Again, TouchBistro has a legit inventory tracking system, you just have to set aside a few hours a day for a few weeks to make it worth it. Also, I have enjoyed simple things like the images I can add to each menu item. It seems silly but in the bar industry we know there are hundreds of tequilas, so when I have a new bartender and a customer orders Don Julio 1942-when my bartender goes to the menu, they can see exactly what the bottle looks like and know what to look for!
Pluspunten
I love the inventory tracking that is available with this POS system. That being said, it does take ALOT of ingredient entry and programming on your end but it is worth it! I also think their customer service is great! We have a direct email contact and Monday through Friday you can logon to their website and chat with an associate.
Minpunten
I am used to a lot of other POS systems so this just took getting used to. I definitely referenced their "How to step by step" references for a few items. I had to figure out some work arounds in order to account for all inventory. For example, in past systems I've used, if I rang up a shot of Jim Beam bourbon, there was a modifier button for 'Double Shot' and it would automatically deduct $2.00 off the second shot and account for the inventory. In TouchBistro my option was a discount code with a custom modifier that I type in, but it wouldn't account for the inventory, so I had to add a separate menu for 'Double Shots' which wasn't the worst thing but again, a lot of time.
Antwoord van TouchBistro
Hi Jill, thank you so much for your feedback! We put a lot of work into our inventory solution so it's wonderful to hear it's brought value to your business. I will be passing your feedback on to our product team as we are always looking to improve.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
TouchBistro: Easy to use, fantastic customer service
Beoordeeld op 8-11-2020
TouchBistro was quite buggy for us, especially in the beginning, but their customer service team is...
TouchBistro was quite buggy for us, especially in the beginning, but their customer service team is top-notch! Quick to respond to any issues and receptive to implementing suggested features. While there are a few major needs for improvement on reporting, I feel like TouchBistro has grown with our business as we have had the opportunity to customize it to our needs with the TouchBistro support team.
Pluspunten
One of the only restaurant POS systems that has a search function for servers. 5 stars for the ability to hold credit card information for tabs. Backend menu and employee management is the simplest I have ever used. Very user friendly and intuitive. New features and products are being rolled out often and TouchBistro was very supportive of their restaurant partners through Covid.
Minpunten
Creating and managing the floor plan is incredibly difficult and could be improved. Reporting and analytics are somewhat lacking and something I would like to see improved to be more in-depth and easier to access more information.
TouchBistro - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over TouchBistro.V. Welke prijsmodellen heeft TouchBistro te bieden?
TouchBistro kent de volgende prijsmodellen:
- Vanaf: US$ 69,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van TouchBistro?
TouchBistro heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door TouchBistro ondersteund?
TouchBistro ondersteunt de volgende talen:
Engels
V. Biedt TouchBistro ondersteuning voor mobiele apparaten?
TouchBistro ondersteunt de volgende apparaten:
iPad (mobiel)
V. Met welke andere apps kan TouchBistro worden geïntegreerd?
TouchBistro kan worden geïntegreerd met de volgende toepassingen:
7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, Push Operations, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero
V. Welke mate van ondersteuning heeft TouchBistro te bieden?
TouchBistro biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor TouchBistro.
