TouchBistro

3,9 (396)
Schrijf een review!
Op iPad gebaseerde verkooppuntoplossing voor restaurants

Over TouchBistro

TouchBistro is door Business News Daily drie jaar achtereen uitgeroepen tot het beste kassasysteem (POS) voor restaurants. De prijswinnende factor is dat het iPad POS-systeem van TouchBistro is ontworpen voor en door restaurantpersoneel om te voldoen aan de specifieke behoeften van de sector met 24/7 deskundige ondersteuning van voormalig restaurantpersoneel, managers en eigenaars.

Of je restaurant nu volledige bediening of zelfbediening biedt, TouchBistro helpt de omzet te verhogen, de dienstverlening te verbeteren en betere zakelijke beslissingen te nemen. Beheer aan tafel gemaakte bestellingen, plattegronden en tafels, mobiele betalingsverwerking, personeel en planning, iPad-menubeheer, voorraadbeheer en loyaliteit allemaal vanaf de iPad. Bovendien biedt het altijd en overal toegang tot rapportage en analyse in de cloud.


Afbeeldingen

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Twijfels over TouchBistro? Vergelijk met een populair alternatief

TouchBistro

3,9 (396)
VS.
Meeste reviews

Beginprijs

US$ 69,00
maand
€ 109,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

64
110

Integraties

18
58

Gebruiksgemak

4,1 (396)
4,1 (967)

Prijs-kwaliteitverhouding

3,5 (396)
3,9 (967)

Klantenservice

3,5 (396)
4,0 (967)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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4,1
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Square Payments

4,7
#2 alternatief voor TouchBistro
Square Payments is een online oplossing voor betalingsverwerking die te integreren is met Square-hardware en POS-softwar...

Wix

4,4
#3 alternatief voor TouchBistro
Wix is een platform voor website-ontwerp en -publicatie dat gebruikers helpt professionele websites te creëren precies...

talech

3,9
#4 alternatief voor TouchBistro
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Reviews

Totaalscore

3,9 /5
(396)
Prijs-kwaliteitverhouding
3,5/5
Functies
3,8/5
Gebruiksgemak
4,1/5
Klantenondersteuning
3,5/5

Heb je TouchBistro al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 396 reviews worden weergegeven
Chris
Chris
Totaalscore
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Well programmed with very few bugs. Easy to use.

Beoordeeld op 7-12-2017

Pluspunten

I really like the features it offers especially now that recipe costing has been added. Splitting checks is a breeze.

Minpunten

Having to check every item to put a discount on the entire check. Slows things down a lot when in a hurry.

Antwoord van TouchBistro

Hey, Chris!

Thanks so much for your review. Very happy to hear you're finding TouchBistro easy to use and well programmed. I'll be sure to let our development team know.

If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Magan
Totaalscore
  • Sector: Wijn en sterke drank
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Average overall

Beoordeeld op 7-6-2022

Average

Average

Pluspunten

Ease of use, wireless capabilities, most of the customer service reps are knowledgeable and friendly.

Minpunten

Does not allow you to put a hold on credit cards for any amount. Does not work when internet is down which it is supposed to store and forward, and it does not. Was supposed to be completely wireless and is now not. Hate to have to pay for more equipment when I pay a monthly fee.

Antwoord van TouchBistro

Hi Magan, thank you for your review.

We are sorry to hear about the issues you were facing. Please call 1-888-342-0131 and our Customer Support team who would be happy to look into this for you.

Allen
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Look elsewhere if you're considering TouchBistro!

Beoordeeld op 2-12-2021

This software has steadily gone done hill in the last 3 years. Tech support is horrible, unless...

This software has steadily gone done hill in the last 3 years. Tech support is horrible, unless you get a mid-level person who knows something. The movement to everything being cloud-based sounds great, but makes daily server reporting tedious and time consuming. HORRIBLE. If i didn't have so much money invested in equipment between multiple restaurants, i would change. If you're new and considering purchasing TouchBistro....DON'T! Look elsewhere!

Pluspunten

Table side ordering. Menu flexibility. Expandability.

Minpunten

The more they add features, the worse it gets. I highly doubt that the development people have any restaurant experience. Refunding a cc that has been wrung in is ridiculously difficult. To top it off, they have just recently started to move EVERYTHING to the cloud. Including the server end-of-day reports which makes it extremely hard to check credit cards, voids, comps, etc. It's ridiculous at best. No thought whatsoever on user friendliness.

Overwogen alternatieven

Revel Systems

Redenen om voor TouchBistro te kiezen

Tableside ordering.

Redenen om over te stappen op TouchBistro

Not really sure...wish daily I hadn't.

Antwoord van TouchBistro

Hi Allen,
I apologize for the issues you've been facing with TouchBistro. Our updates are all made based on customer requests, the cloud-first reporting feature was a popular request to be able to access reports anywhere you are. I will ensure that your sentiments are passed along to the product team for consideration.
- Carly at TouchBistro

Jill
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

TouchBistro for Bar Industry

Beoordeeld op 26-1-2021

Again, TouchBistro has a legit inventory tracking system, you just have to set aside a few hours a...

Again, TouchBistro has a legit inventory tracking system, you just have to set aside a few hours a day for a few weeks to make it worth it. Also, I have enjoyed simple things like the images I can add to each menu item. It seems silly but in the bar industry we know there are hundreds of tequilas, so when I have a new bartender and a customer orders Don Julio 1942-when my bartender goes to the menu, they can see exactly what the bottle looks like and know what to look for!

Pluspunten

I love the inventory tracking that is available with this POS system. That being said, it does take ALOT of ingredient entry and programming on your end but it is worth it! I also think their customer service is great! We have a direct email contact and Monday through Friday you can logon to their website and chat with an associate.

Minpunten

I am used to a lot of other POS systems so this just took getting used to. I definitely referenced their "How to step by step" references for a few items. I had to figure out some work arounds in order to account for all inventory. For example, in past systems I've used, if I rang up a shot of Jim Beam bourbon, there was a modifier button for 'Double Shot' and it would automatically deduct $2.00 off the second shot and account for the inventory. In TouchBistro my option was a discount code with a custom modifier that I type in, but it wouldn't account for the inventory, so I had to add a separate menu for 'Double Shots' which wasn't the worst thing but again, a lot of time.

Antwoord van TouchBistro

Hi Jill, thank you so much for your feedback! We put a lot of work into our inventory solution so it's wonderful to hear it's brought value to your business. I will be passing your feedback on to our product team as we are always looking to improve.

April
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Excellent POS system

Beoordeeld op 18-8-2023

Touch bistro has been a vital part of my business. It was easy to set up my menu and any modifiers,...

Touch bistro has been a vital part of my business. It was easy to set up my menu and any modifiers, which is important for not missing things on an order. Getting daily, monthly or even yearly reports is very easy. The software is easy to use, so you don’t have to be tech savvy to understand how to use it. When you link your payment terminal with the system it is only a push of a button and the customer can use the terminal. There is no change of discrepancy between the register and terminal. Overall it is a great system and I have had no issues with it in the almost 3 years I have been using it!

Pluspunten

I love that it is so easy to navigate through my menu. Payment options are made simple and easy for the employees and customers. You don’t need to be tech savvy to understand how the program works so it’s great for all age employees.

Minpunten

Sometimes it takes a while to reach support

Antwoord van TouchBistro

April, it's been a pleasure working with your business for the past 3 years! Thank you for sharing. -Carly

5 van 396 worden weergegeven Lees alle reviews

TouchBistro - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over TouchBistro.

TouchBistro kent de volgende prijsmodellen:

  • Vanaf: US$ 69,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

TouchBistro heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

TouchBistro ondersteunt de volgende talen:

Engels

TouchBistro ondersteunt de volgende apparaten:

iPad (mobiel)

TouchBistro kan worden geïntegreerd met de volgende toepassingen:

7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, Push Operations, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero

TouchBistro biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor TouchBistro.