Over TouchBistro

TouchBistro is door Business News Daily drie jaar achtereen uitgeroepen tot het beste kassasysteem (POS) voor restaurants. De prijswinnende factor is dat het iPad POS-systeem van TouchBistro is ontworpen voor en door restaurantpersoneel om te voldoen aan de specifieke behoeften van de sector met 24/7 deskundige ondersteuning van voormalig restaurantpersoneel, managers en eigenaars.

Of je restaurant nu volledige bediening of zelfbediening biedt, TouchBistro helpt de omzet te verhogen, de dienstverlening te verbeteren en betere zakelijke beslissingen te nemen. Beheer aan tafel gemaakte bestellingen, plattegronden en tafels, mobiele betalingsverwerking, personeel en planning, iPad-menubeheer, voorraadbeheer en loyaliteit allemaal vanaf de iPad. Bovendien biedt het altijd en overal toegang tot rapportage en analyse in de cloud.

Prijzen vanaf:

US$ 69,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor TouchBistro

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Canada, Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 69,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor TouchBistro

Afbeeldingen

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Functies

Totaal aantal functies van TouchBistro: 64

  • API
  • Aandelenbeheer
  • Aanpasbare rapporten
  • Activiteitendashboard
  • Aparte controles
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Beheer van retailvoorraad
  • Betalingen verwerken
  • Bezorging van voedsel
  • Btw-beheer
  • Cashbeheer
  • Contactenbeheer
  • Deelcontroles
  • Elektronische betalingen
  • Factureren
  • Gegevens importeren en exporteren
  • Geïntegreerde boekhouding
  • In- en uitklokken
  • Integratie in de administratie
  • Integraties van derden
  • Inventarisatie
  • Itembeheer
  • Kassasystemen voor restaurants
  • Keuken- en menubeheer
  • Klantenaccounts
  • Kortingsbeheer
  • Leveringsbeheer
  • Loyaliteitsprogramma
  • Mobiele toegang
  • Offline toegang
  • Online bestellen
  • Online betalingen
  • Orderbeheer
  • Orderinvoer
  • Personeelsbeheer
  • Prijsbeheer
  • Promotiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Realtime updates
  • Reserveringenbeheer
  • Retourbeheer
  • SSL-beveiliging
  • Status bijhouden
  • Tabellenbeheer
  • Tijdklok
  • Tips beheren
  • Toegangsopties/machtigingen
  • Verkooporders
  • Verkooppunt
  • Verkooprapporten
  • Voor cafés en clubs
  • Voor iPad-apparaten
  • Voor restaurants
  • Voorraad bijhouden
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Wachtlijstbeheer

Alternatieven

Square Payments

4,7
#0 alternatief voor TouchBistro
Square Payments is een online oplossing voor betalingsverwerking die te integreren is met Square-hardware en POS-softwar...

NCR Silver

3,7
#1 alternatief voor TouchBistro
NCR Silver® is een tabletgebaseerd verkooppuntsysteem om detailhandelsbedrijven te helpen hun hele bedrijf te beheren,...

Lightspeed POS

4,4
#2 alternatief voor TouchBistro
Kounta is een modern cloudgebaseerd verkooppunt, met een focus op de horeca. Kounta heeft een eenvoudige installatie en...

Simphony POS

4,5
#3 alternatief voor TouchBistro
Simphony POS, van Oracle MICROS, is een cloudgebaseerde POS die is ontworpen om front-of-house, back-office en...

Reviews

Totaalscore

4,0 /5
(357)
Prijs-kwaliteitverhouding
3,6/5
Functies
3,9/5
Gebruiksgemak
4,2/5
Klantenondersteuning
3,6/5

Heb je TouchBistro al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 357 reviews worden weergegeven
Chris
Totaalscore
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Well programmed with very few bugs. Easy to use.

Beoordeeld op 7-12-2017

Pluspunten

I really like the features it offers especially now that recipe costing has been added. Splitting checks is a breeze.

Minpunten

Having to check every item to put a discount on the entire check. Slows things down a lot when in a hurry.

Antwoord van TouchBistro

Hey, Chris!

Thanks so much for your review. Very happy to hear you're finding TouchBistro easy to use and well programmed. I'll be sure to let our development team know.

If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Max
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to Program POS

Beoordeeld op 27-3-2017

Touchbistro is an easy right out-of-the-box solution for all sorts of styles of restaurant service....

Touchbistro is an easy right out-of-the-box solution for all sorts of styles of restaurant service. It's fairly quick to set-up and support is excellent.

You can easily throw new staff to it and have them come out on top feeling like they understand how to use it very quickly. Intuitive as an iPad/iPhone program should be to new users.

Reporting is very good unless you're expecting TouchBistro to do a lot of the heavy lifting - it's good, but not quite amazing on the back end quite yet.

Be aware of how you organize your products early on for the reporting that you do get. It's only as good as the input and thought you put into it while your business is just a baby - that can come back to nip you once you have a better feel for both the software and your establishment.

Pluspunten

Ease of putting in products + costs, assigning staff, third-party integrations (ie. 7Shifts)

Minpunten

Some of the reports lack in what they return, Reports should be fully automated, Crashes happen (though not frequently), hard to run in a building with no dedicated network

Allen
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Look elsewhere if you're considering TouchBistro!

Beoordeeld op 2-12-2021

This software has steadily gone done hill in the last 3 years. Tech support is horrible, unless...

This software has steadily gone done hill in the last 3 years. Tech support is horrible, unless you get a mid-level person who knows something. The movement to everything being cloud-based sounds great, but makes daily server reporting tedious and time consuming. HORRIBLE. If i didn't have so much money invested in equipment between multiple restaurants, i would change. If you're new and considering purchasing TouchBistro....DON'T! Look elsewhere!

Pluspunten

Table side ordering. Menu flexibility. Expandability.

Minpunten

The more they add features, the worse it gets. I highly doubt that the development people have any restaurant experience. Refunding a cc that has been wrung in is ridiculously difficult. To top it off, they have just recently started to move EVERYTHING to the cloud. Including the server end-of-day reports which makes it extremely hard to check credit cards, voids, comps, etc. It's ridiculous at best. No thought whatsoever on user friendliness.

Overwogen alternatieven

Revel Systems

Redenen om voor TouchBistro te kiezen

Tableside ordering.

Redenen om over te stappen op TouchBistro

Not really sure...wish daily I hadn't.

Antwoord van TouchBistro

Hi Allen,
I apologize for the issues you've been facing with TouchBistro. Our updates are all made based on customer requests, the cloud-first reporting feature was a popular request to be able to access reports anywhere you are. I will ensure that your sentiments are passed along to the product team for consideration.
- Carly at TouchBistro

Alan
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Room for improvement

Beoordeeld op 27-3-2017

First off: TouchBistro seems to be the best option out there for a full-service restaurant POS. We...

First off: TouchBistro seems to be the best option out there for a full-service restaurant POS. We looked at everything we could find (that's available in Europe) and trialed the three leaders, and TouchBistro came out on top. We moved from an outdated local POS and have generally been happy. It works as expected, it hasn't had any catastrophic failures, and represents OK value for money.

That said, there are some problems, both with the software and with the sales/support:

- Frequent crashes when printing tickets (more than once per day). You have to restart TouchBistro, find your now-closed table, and reprint the ticket.
- No way to print invoices. This is required in most European countries and TouchBistro offers no way to do this. It causes us a big delay to have to generate one in Word and print it out for the customer. If they are going to sell in Europe they need to have this core function that other, more basic, systems offer.
- No way to print and charge part of a table. Missing is the ability to select various items, regardless of which seat they are at, and let me print a ticket and charge for those items. We literally lose 30 minutes a day moving items between seats for large groups when they want to pay.
- No menu support for multiple locations. Even though they have a page on their web site dedicated to franchises and multiple locations, the capabilities aren't there. Menus have to be painstakingly typed in by hand on the iPad (no cloud/web support) and while you can eventually move a menu from one location to another, it is a convoluted procedure involving a call to tech support. This was one of the selling points that attracted us to TB and they haven't delivered.
- No reporting support for multiple locations. You have to log in, view one report, then log out and log back in with a different username to see the other report.
- The localization (Spanish at least) is horrible. It's like Peggy Hill did it. They seem to have just run all the strings through Google translate and much of it is nonsensical.
- Impossible to update menu during service. If something runs out or a beer tap changes, you have to wait for everyone to log out.

We are going to stick with TB for now, but there is room for improvement.

Pluspunten

Easy to use and train.

Minpunten

There's a huge list in my review.

Marie
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Good for dining room restaurants

Beoordeeld op 27-3-2017

Touch Bistro is very easy to use in adding new menu items or editing existing items and also...

Touch Bistro is very easy to use in adding new menu items or editing existing items and also retrieving any multitude of reports available. Pricing is on the lower end of competitive. We are a quick serve restaurant and there are several important features that we can not customize which is why we rate it low on functionality; for instance when we have a credit card transaction we can't turn off the customer's receipt copy and in a QSR most do not want their receipt so we waste a lot of paper. Sales experience to training transition to installation also did not go smoothly for us. Sales is anxious to sell but is not there for you afterwards.

But if we didn't have these, as well as other issues, we'd rate it a very good system. You just have to really know what you need POS to do for you and ask detailed questions and document your answers.

Pluspunten

Ease of reports and making menu changes

Minpunten

Not all the features are customizable; you can't turn off a copy of receipts you don't need, there's a crazy work-around if you need item ingredients listed on kitchen tickets , only admins can setup customer accounts and take deposits for catering orders which is inconvenient for us.

5 van 357 worden weergegeven Lees alle reviews

TouchBistro - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over TouchBistro.

TouchBistro kent de volgende prijsmodellen:

  • Vanaf: US$ 69,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

TouchBistro heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

TouchBistro ondersteunt de volgende talen:

Engels

TouchBistro ondersteunt de volgende apparaten:

iPad (mobiel)

TouchBistro kan worden geïntegreerd met de volgende toepassingen:

7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, Push Operations, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero

TouchBistro biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor TouchBistro.