Over TouchBistro

TouchBistro is door Business News Daily drie jaar achtereen uitgeroepen tot het beste kassasysteem (POS) voor restaurants. De prijswinnende factor is dat het iPad POS-systeem van TouchBistro is ontworpen voor en door restaurantpersoneel om te voldoen aan de specifieke behoeften van de sector met 24/7 deskundige ondersteuning van voormalig restaurantpersoneel, managers en eigenaars.

Of je restaurant nu volledige bediening of zelfbediening biedt, TouchBistro helpt de omzet te verhogen, de dienstverlening te verbeteren en betere zakelijke beslissingen te nemen. Beheer aan tafel gemaakte bestellingen, plattegronden en tafels, mobiele betalingsverwerking, personeel en planning, iPad-menubeheer, voorraadbeheer en loyaliteit allemaal vanaf de iPad. Bovendien biedt het altijd en overal toegang tot rapportage en analyse in de cloud.


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Twijfels over TouchBistro? Vergelijk met een populair alternatief

TouchBistro

3,9 (394)
VS.
Meeste reviews

Beginprijs

US$ 69,00
maand
€ 89,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

64
110

Integraties

18
58

Gebruiksgemak

4,1 (394)
4,1 (957)

Prijs-kwaliteitverhouding

3,5 (394)
3,9 (957)

Klantenservice

3,5 (394)
4,0 (957)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Alternatieven

Lightspeed Retail

4,1
#1 alternatief voor TouchBistro
Lightspeed Retail is een complete tool voor POS en voorraadbeheer die tijdrovende taken zoals voorraadbeheer en...

Square Payments

4,7
#2 alternatief voor TouchBistro
Square Payments is een online oplossing voor betalingsverwerking die te integreren is met Square-hardware en POS-softwar...

Wix

4,4
#3 alternatief voor TouchBistro
Wix is een platform voor website-ontwerp en -publicatie dat gebruikers helpt professionele websites te creëren precies...

talech

3,9
#4 alternatief voor TouchBistro
talech is een veilig en gebruiksvriendelijk cloudgebaseerd verkooppuntsysteem (POS) voor de iPad waarmee restaurants,...

Reviews

Totaalscore

3,9 /5
(394)
Prijs-kwaliteitverhouding
3,5/5
Functies
3,8/5
Gebruiksgemak
4,1/5
Klantenondersteuning
3,5/5

Heb je TouchBistro al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 394 reviews worden weergegeven
Chris
Chris
Totaalscore
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Well programmed with very few bugs. Easy to use.

Beoordeeld op 7-12-2017

Pluspunten

I really like the features it offers especially now that recipe costing has been added. Splitting checks is a breeze.

Minpunten

Having to check every item to put a discount on the entire check. Slows things down a lot when in a hurry.

Antwoord van TouchBistro

Hey, Chris!

Thanks so much for your review. Very happy to hear you're finding TouchBistro easy to use and well programmed. I'll be sure to let our development team know.

If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Chris
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Solid Platform

Beoordeeld op 24-8-2023

Pretty good have had some issues with constant updates

Pretty good have had some issues with constant updates

Pluspunten

Ease of use and the cost is pretty resonable

Minpunten

Support can be very frustrating and challenging

Antwoord van TouchBistro

Hi Chris, thank you for sharing your feedback!

Michelle
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

A Big Steaming Pile o'POS!!

Beoordeeld op 24-3-2021

Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have...

Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have just rolled out an update that is writhe with errors, then it may take as much as two days to get through to their support. It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads. The system is not reliable and neither is their tech support. I just called and 24/7 tech support means someone who knows NOTHING answers the phone and tells you to call back the next day or go on your tablet and submit X to data support team tomorrow. You must have gotten paid for this review. You obviously have not experienced the product first hand!!!

The worst part is my complaints and problems got escalated to [SENSITIVE CONTENT HIDDEN] told me he would work to get me out of this system and out of my 2 year visa contract with Chase. I started talking to him in January and he has now ghosted me. No contact, no follow through. It's going to the lawyers now.

Pluspunten

I thought this would have a better interface than what I had been using. And while it is a little sexier and the touchscreen is handy, but those small benefits our out weighed by the other problems with their lack of competent support and other functionality.

Minpunten

The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements. Opps get ready to go live, go live and then find out you have to purchase a $350 printer bc your visa printer isn't "actually compatible" after all. Print all of your visa slips to a boh printer and run to the kitchen to retrieve them for a week while the new printer arrives- so much fun!!! They didn't explain that each device must have it's own Moby Visa device, no problem, that's only about $200+ to get another one of those. Sales person sold me on how they set up your menu, oh not that costs $800, even the promotional video they sent says the same thing.

It is not reliable, there are constant glitches in the system. They roll out updates with out thoroughly testing them. I'm not paying them $120 per month to be QA for their shitty updates. The interface with the Mobi CC machine from Chase it completely intermittent. For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you. During one painful update, the system stopped communicating our visa terminals altogether. Really fun to ask customer if I can write down their info and run it later, that didn't make us look ghetto or anything.

Overwogen alternatieven

Toast POS

Redenen om voor TouchBistro te kiezen

Because the Sapphire system was not very user friendly and had limitations that we were constantly trying to work around. It looks like an old dos program from 1999, for the most part.

Redenen om over te stappen op TouchBistro

They start up cost was supposed to be much cheaper.
Ekin
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Industry Standart for Restaurants and Cafes

Beoordeeld op 2-7-2023

If you are running a restaurant, you need rock solid working system especially in rush hours. It is...

If you are running a restaurant, you need rock solid working system especially in rush hours. It is touchbistro.

Pluspunten

It is super easy to fill your menu in and start using. There is high possibility your crew is familiar with it and if anything goes wrong just call the support and they gonna help you.

Minpunten

Some features needs extra clicks and attention, like updating menu, photos and prices etc. it is not a daily task, but would be nice to make edits on better ui.

Antwoord van TouchBistro

Thank you for the review, Ekin!

Dolly
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Review from Touch Bistro

Beoordeeld op 7-6-2023

i am happy using it

i am happy using it

Pluspunten

I have been using touch bistro since we open on 2015 and still using it. The POS is easy to navigate and easy to use. I would not try any other .

Minpunten

When they download new info or upgrade, sometimes it takes so long for the other support to figured it out themselves.

Antwoord van TouchBistro

Hi Dolly, thank you for your review! We're happy to hear you're enjoying the system after all these years! We have shared your message with our team to work to improve on the downloads and upgrades. Thank you!

5 van 394 worden weergegeven Lees alle reviews

TouchBistro - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over TouchBistro.

TouchBistro kent de volgende prijsmodellen:

  • Vanaf: US$ 69,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

TouchBistro heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

TouchBistro ondersteunt de volgende talen:

Engels

TouchBistro ondersteunt de volgende apparaten:

iPad (mobiel)

TouchBistro kan worden geïntegreerd met de volgende toepassingen:

7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, Push Operations, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero

TouchBistro biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor TouchBistro.