--- description: Gedetailleerde beoordelingen over FluentStream: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk FluentStream met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FluentStream reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [VoIP-software](/directory/107/voip/software) > [FluentStream](/software/103301/fluentstream) # FluentStream Canonical: https://www.getapp.nl/software/103301/fluentstream Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/103301/fluentstream?page=2) > FluentStream biedt een cloudgebaseerde zakelijke telefoonoplossing met meer dan 90 functies, een intuïtief, eenvoudig te gebruiken webportal en naadloze integraties. > > Oordeel: score van **4.6/5** door 71 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 71 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: FluentStream Technologies - **Locatie**: Denver, VS - **Opgericht**: 2007 ## Commerciële context - **Beginprijs**: US$ 20,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - AI Copilot - Aanpasbare rapporten - Alerts/Escalation - Archiveren en retentie - Automatic call distribution (ACD) - Beheer van onbewaakte oproepen - Beheer van supporttickets - Beller-ID - Bewaking - CRM - CTI (Computer Telephony Integration) - Callcenterbeheer - Campagnebeheer - Communicatie via meerdere kanalen - Controle van oproepen - Enquêtes en feedback - Gemengd callcenter - Gespreksduur - Gespreksvolume - Handmatig kiessysteem ## Integraties (2 in totaal) - CRM - Microsoft Teams ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [VoIP-software](https://www.getapp.nl/directory/107/voip/software) ## Gerelateerde categorieën - [VoIP-software](https://www.getapp.nl/directory/107/voip/software) - [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software) - [Call accounting software](https://www.getapp.nl/directory/274/call-accounting/software) - [Callcenter software](https://www.getapp.nl/directory/275/call-center/software) - [IVR-software](https://www.getapp.nl/directory/289/ivr/software) ## Alternatieven 1. [Microsoft Teams](https://www.getapp.nl/software/105615/microsoft-teams) — 4.5/5 (10975 reviews) 2. [Nextiva](https://www.getapp.nl/software/91289/nextiva) — 4.6/5 (916 reviews) 3. [Zoom Workplace](https://www.getapp.nl/software/111633/zoom) — 4.6/5 (14553 reviews) 4. [3CX](https://www.getapp.nl/software/103409/3cx) — 4.4/5 (465 reviews) 5. [Telnyx Suite](https://www.getapp.nl/software/116979/telnyx) — 4.8/5 (195 reviews) ## Reviews ### "A FluentStream Review from One Very Satisfied Customer" — 5.0/5 > **Emil** | *6 februari 2019* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: FluentStream Technologies has proven to be a net positive for our business. Numerous features that are available at reasonable cost are but one of the positives about this company. The very user-friendly web interface is also a great and valuable tool. We have found this provider and their product to be highly reliable and their staff to be ever courteous, professional, and consistently responsive to our inquiries and needs. At those very infrequent times when technology evidences a hiccup, the service personnel are right there and stay with you until any issue is resolved. Their caring is palpable. Fluent Stream has greatly exceeded our expectations for customer service. Six years onboard with them attests to our ongoing great satisfaction. > > **Minpunten**: There really isn't anything negative that I can say about this product. > > FluentStream Technologies provides us with an awesome product and company management that evidences a true caring response to their client…in business, as elsewhere, it doesn’t’ get any better than this. ----- ### "Customer service at its best\!\!" — 5.0/5 > **Sandra** | *9 augustus 2019* | Rechtspraktijk | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Like all technology there are kinks and issues that happen, but, if you have a strong customer support system then the few issues you have never become big headaches. Every single customer service representative or support technician has always been very easy to work with, and always listened to me before trying to solve the problem; then explain to you how to fix the issue in language that a non technical person can understand. They were with us from the very beginning setting up our phone system, and continue to make us feel like we are as important as any customer when we call for assistance. I would highly recommend Fluentstream for your internet telephone needs\!\!\! > > **Minpunten**: This software has met our needs, I can't think of anything that I do not like. ----- ### "Adequate VOIP for small business." — 3.0/5 > **Timothy** | *5 april 2019* | Detailhandel | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: FluentStream offers all the features you would expect from any competent VOIP host. Support is easy to reach via phone and they are very helpful > > **Minpunten**: Their system has quite a few "bugs". When you contact support, they often will acknowledge the bug and will have to provide a "workaround". I wish their system would just work as intended rather than having to resort to temporary workarounds to get the functionality needed. ----- ### "Best Phone System I have ever used." — 5.0/5 > **Nate** | *12 augustus 2019* | Bouw | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Functionality, ease of use, and most of all the support staff that comes with it. > > **Minpunten**: Sometimes the phones don't update as fast as they should. > > We switched from another phone system that we had nothing but problems with. With Fluentstream we had an EXTREMELY easy implementation and they have solved every issue we had with our previous phone system. The system is fully adaptable to all of our needs and has way more features than we could even use. And if we do have a question, or an issue it is handled immediately by support team. Couldn't be happier ----- ### "Excellent Service and Features" — 5.0/5 > **John** | *9 augustus 2019* | Vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I primarily like the customization that is available, from automated answering messages to call routing, and call recording. I regularly use the app on my phone to make and receive calls while away from my desk. The sound quality is excellent. Customer service is excellent, starting with chat service that promptly fixes any problems that occur. > > **Minpunten**: I sometimes have trouble remembering how to use some of the less common features, but their customer service chat quickly walks me through the forgotten steps. > > FluentStream helps my employees provide better quality of service than they were able to provide with our old PBX system. This has been a total win for our company and for our clients. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/103301/fluentstream?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/103301/fluentstream) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens