Over Rosy

Rosy is een webgebaseerde oplossing voor salon- en spabeheer die is ontwikkeld door de in Illinois gevestigde ontwikkelaar Floydware. Het richt zich voornamelijk op eigenaren van kleine en middelgrote salons en spa's in de VS, Canada, Australië en Europa. Een aantal van zijn klanten zijn Pam Fox, Nadine Salon en Salon L.

Rosy is een multifunctionele oplossing waarmee klanten van een bedrijf afspraken kunnen boeken via de website of Facebook-pagina van een salon. Saloneigenaren kunnen tijdvakken creëren en hun klanten de mogelijkheid bieden om het voor hen meest geschikte tijdvak te boeken. De oplossing genereert automatische waarschuwingen wanneer een klant een afspraak boekt en stuurt bevestigingsmeldingen naar het personeel en de klant via e-mails en sms-berichten.

Rosy ondersteunt Facebook-integratie, waarbij saloneigenaren speciale evenementen en kortingspakketten voor klanten rechtstreeks vanaf hun Facebook-pagina kunnen promoten en op een betere manier contact kunnen maken met hun online publiek. De oplossing ondersteunt mobiele webtoegang, waardoor saloneigenaren afspraken rechtstreeks vanaf hun smartphones en tablets kunnen bekijken en beheren. Rosy bevat meer dan 60 vooraf ontworpen rapportagesjablonen die gemakkelijk zijn aan te passen en klaar voor gebruik voor verschillende rapportagebehoeften.

Rosy helpt ook om de voorraad bij te houden, zodat producten automatisch opnieuw worden besteld voordat er een minimum voorraadniveau wordt bereikt. Met de POS (Point of Service) kunnen cadeaubonnen, kassaladen en alle andere transacties worden beheerd. De oplossing kan ook worden gebruikt voor marketing van het merk en de diensten. Het ondersteunt opties voor massa-e-mails, zodat gebruikers promotionele bulk-e-mails naar hun klanten kunnen sturen om hen te informeren over de nieuwste aanbiedingen, kortingen of groepspakketten die voor hen beschikbaar zijn.

Rosy ondersteunt ook verschillende aanvullende diensten, waaronder creditcardverwerking, afdrukken van rekeningoverzichten, inkoophardware, website-ontwerpfunctie en meer.

Prijzen vanaf:

US$ 29,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Rosy

Apparaten

Bedrijfsgrootte

K M G

Markten

Canada, Verenigd Koninkrijk, Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 29,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Rosy

Afbeeldingen

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Functies

Totaal aantal functies van Rosy: 49

  • Aanpasbare rapporten
  • Afspraakplanning
  • Afsprakenbeheer
  • Beheer van beursstands
  • Beheer van cadeaubonnen
  • Betalingen verwerken
  • Bevestigingen/herinneringen
  • E-mailmarketing
  • Elektronische handtekening
  • Evenementplanning
  • Factureren
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Herinneringen
  • Integratie van sociale media
  • Integraties van derden
  • Kamers reserveren
  • Klantenaccounts
  • Klantenbeheer
  • Klantendatabase
  • Klantgeschiedenis
  • Klantprofielen
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Mobiele app voor klanten
  • Mobiele toegang
  • Multilocatie
  • Online betalingen
  • Online reserveren
  • Orderautomatisering
  • Orderbeheer
  • Payroll en provisies
  • Payrollbeheer
  • Personeelsbeheer
  • Personeelsplanning
  • Provisiebeheer
  • Rapportage en statistieken
  • Referenties bijhouden
  • Retail POS
  • Streepjescodes en tickets scannen
  • Terugkerende afspraken
  • Toegangsopties/machtigingen
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voor schoonheidsinstituten en wellnesscenters
  • Voorraad bijhouden
  • Voorraadbeheer
  • eCommerce-beheer

Alternatieven

Vagaro

4,7
#1 alternatief voor Rosy
Vagaro is een webgebaseerde oplossing voor eigenaren van salons en fitnesscentra om hun bedrijf te promoten, personeel...

WellnessLiving

4,4
#2 alternatief voor Rosy
WellnessLiving is een alles-in-één oplossing voor online boekingen, resourceplanning, het genereren van leads en...

MyTime

4,7
#3 alternatief voor Rosy
MyTime is een volledig geïntegreerd platform voor planning, verkooppunt en klantenbinding voor ketens met meerdere...

Booker

4,1
#4 alternatief voor Rosy
Cloudgebaseerde software voor online boeking, planning, verkoop en marketing – alles wat je nodig hebt om je salon of...

Reviews

Totaalscore

4,7 /5
(138)
Prijs-kwaliteitverhouding
4,8/5
Functies
4,5/5
Gebruiksgemak
4,7/5
Klantenondersteuning
4,7/5

Heb je Rosy al?

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Schrijf een review!
5 van 138 worden weergegeven
Elizabeth N.
Totaalscore
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The Rosy Software is great, but the customer service is what really makes it exceptional!

Beoordeeld op 16-7-2018

The benefits I received from this software were excellent customer service, ease of website and...

The benefits I received from this software were excellent customer service, ease of website and salon software integration, ease of credit card and salon software integration, and ease of salon software set-up. As a new user, I was very easily able to set up my business info, add employees and their schedules, and add all of my salon and retail inventory. Highly recommend!

Pluspunten

I am new to the salon business and have never used a scheduling/inventory software before. Because of the excellent customer service, I have been able to get our new salon up and running using the Rosy software. It takes time to learn, but is quite intuitive. Every single time I've called, customer service team has been patient and informative. I've never felt like my questions were bothersome to them.

I also purchased the cash drawer, receipt printer, and scanner from Rosy. I am very happy with these products and the help I received in setting them up. Working with the Card Connect company via Rosy to integrate our systems has also been very easy.

My experience has been better than expected and I highly recommend Rosy Salon Software to everyone who might need it.

Minpunten

At this time, I can't think of anything that I don't like about the software. It exceeds my expectations.

Heidie J.
Totaalscore
  • Sector: Maatschappelijk werk
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Top notch customer service and product

Beoordeeld op 11-12-2020

Pluspunten

Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.

Minpunten

I can’t customize the taxes. I had to come up with a different way for it to work for me.

Jody N.
Totaalscore
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

It's just OK

Beoordeeld op 28-9-2017

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The...

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.

Pluspunten

Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.

Minpunten

There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.

Joe C.
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Switching from Shortcuts to Rosy was the BEST DECISION EVER!

Beoordeeld op 5-12-2016

I am a consultant that puts companies into the cloud. My client had a different software when I...

I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!

Pluspunten

Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.

Minpunten

The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.

Mark S.
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great software that continues to evolve!

Beoordeeld op 23-2-2017

I know that switching salon software is scary. I kept putting it off because it seemed overwhelming....

I know that switching salon software is scary. I kept putting it off because it seemed overwhelming.
I had been researching for 2 years. Some had the features I wanted, but the monthly cost was high. On top of that, they had per text costs on top of that. I would be paying for some of the software offerings. Fortunately, I found reviews on Rosy that were good, and I checked out their website. It seemed too good to be true. I could get their top package. I met John Bertorelli at the Long Beach Hair show. He was running a demo, using his phone as a hot spot. Not only was it quick, but it seemed easy to use. He was great about answering all my questions. I became obsessed over the next 5 months with wanting to switch, but the software I was using was Mac only, and I could not export any data. I felt like I was being held hostage. The only data I could extract, was my Client list. The thought of inputting all of my inventory by hand seemed to be too much. finally I called support team and asked if they found a way to get the data out of my other software. He said not yet, but he had an idea. He said that if I could get my product companies to send me spread sheets with SKU, name, prices, and sizes, I could cut and paste them into a template, and he could transfer it into the system. You get a 30 day trial, and that seemed like enough time to get set up to go live with the switch. I'm so glad that I took the plunge. They are constantly adding more functionality, and features. When I started, The texts were limited to a 24 hour appointment reminder, and confirmations were done by email. Now confirmations are done by both text and email, and we now have over 80% of our confirmations done by the system, freeing my front desk staff to attend to our guests. They listen to input suggestions, and update frequently. Could not be happier with my choice.

Pluspunten

Ease of use, and frequent updates!

Minpunten

I wish you could have pop up alerts for client notes. It used to have them, but they switched to having the notes show up in the upper left side of the screen, and often get unnoticed. Maybe have the red circle for the notification blink to catch the eye.

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Rosy - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Rosy.

Rosy kent de volgende prijsmodellen:

  • Vanaf: US$ 29,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Rosy heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Rosy ondersteunt de volgende talen:

Engels

Rosy ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Rosy kan worden geïntegreerd met de volgende toepassingen:

Facebook for Business

Rosy biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Rosy.