Vagaro
Over Vagaro
Vagaro is een webgebaseerde oplossing voor eigenaren van salons en fitnesscentra om hun diensten te promoten en contact te onderhouden met klanten via de website van het bedrijf en de mobiele app van Vagaro. Het is een B2C-platform waarop salons, wellnesscentra en studio's zich kunnen registreren en een profiel kunnen aanmaken, hun merk kunnen adverteren, nieuwe evenementen kunnen promoten en afspraken/lessen kunnen boeken voor klanten.
Met Vagaro kunnen bedrijfseigenaren een aangepaste website creëren met volledige informatie over hun locatie, beschrijvingen van medewerkers, de diensten die zij aanbieden en hun werktijden. Salons kunnen weergeven welke tijdsvakken beschikbaar zijn om te boeken voor de dag, week of maand en klanten kunnen een afspraak maken op een tijdstip dat hen het beste schikt. Met Vagaro kunnen gebruikers sms- en e-mailmeldingen naar klanten sturen, de afspraak bevestigen en vervolgens waarschuwingen en herinneringen voor geboekte afspraken verzenden.
Gebruikers kunnen een klantendatabase opbouwen door contactpersonen uit een Excel- of CSV-bestand te importeren of contactpersonen rechtstreeks van hun mobiele telefoon op te halen. Klanten kunnen feedback op de Vagaro-pagina van een salon plaatsen. Salon-eigenaren kunnen ook interne activiteiten beheren, zoals het genereren van verkoop- en servicerapporten, het bewaken van de voortgang van het bedrijf met realtime analyse, in- en uitklokken, aanwezigheid van personeel en het overdragen van gegevens naar de salarisadministratie.
De Vagaro-oplossing biedt een geïntegreerde POS-functie (POS) om cadeaubonnen, producten of pakketten online en via mobiel aan klanten te verkopen. Momenteel biedt Vagaro zijn diensten aan in Australië, Canada, het Verenigd Koninkrijk en de VS.
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Twijfels over Vagaro?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
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Reviews
Heb je Vagaro al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Hoger onderwijs
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Good value for the price
Beoordeeld op 4-2-2019
Pluspunten
I set this software up for a massage therapist shop. It was for an individual who needed to contract out 2 services, yoga and massage therapy. In order to do that, we had to buy 2 subscriptions what was sort of a pain. However, the ease of use of software was great. There's integration into yelp and facebook. It integrates right into your google calendar which is super important for people that are really busy. Also its way cheaper than mind body so that's a bonus.
They provide everything you need in order to setup a successful massage shop or whatever in fitness you are doing. They even take credit card for services. If you swipe it on your phone in the mobile app, it will ask you for a tip. On ipad, it doesn't.
Also vagaro allows you to rebook an appointment on the spot which I found very convenient for rebookings.
Minpunten
It was really hard to setup multiple services within the shop. I had to setup yoga and massage under 2 different employees but the same name, with 2 different google calendars. It was really messy. It works best when you have employees and can set them up under services they provide, if your solo and provide more than 1 service that aren't related, its hard.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 201-500 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Happy Stylist and Customer
Beoordeeld op 1-6-2023
Pluspunten
The ease of use, it wasn’t a headache trying to use the program.
Minpunten
I haven’t had the chance to dislike anything about Vagaro just yet.
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The Ultimate Business Companion for Salon Pros
Beoordeeld op 4-10-2023
Vagaro has been an absolute game-changer for me and my business. Its accessibility, user-friendlines...
Vagaro has been an absolute game-changer for me and my business. Its accessibility, user-friendliness, top-notch customer support, and valuable tutorials have made it an indispensable tool in my day-to-day operations. Whether you're a seasoned professional or just starting out, I highly recommend giving Vagaro a try – it's a game-changer for anyone in the service industry.
Pluspunten
One of the standout features of Vagaro is its incredible accessibility. Whether I'm at home or on the road, I can effortlessly access my calendar and see my entire schedule at a glance. The platform is super easy to navigate, making it a breeze to set up appointments, manage client information, and handle all aspects of my business. And if ever I do run into a hurdle, their customer service team is there to assist. Vagaro offers an extensive library of tutorials that have been incredibly helpful in mastering the platform. These tutorials cover a wide range of topics and have been like a personal guide, helping me make the most out of Vagaro's features. Another feature I've especially come to appreciate is Vagaro's credit card processing service. It's seamless and efficient, making it an excellent option to collect deposits from new clients. It not only simplifies the payment process but also adds a layer of professionalism to my business. This online booking platform has truly transformed the way I manage my business.
Minpunten
The functionality of this software and app fit my needs as a salon owner, but if I had to share anything that could be perceived as a negative, it would have to be that the software itself could be aesthetically better and I wish clocking in & out via the app was easier.
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
QuickBooks integration does not function properly. Vagaro support refuses to address the...
Beoordeeld op 29-8-2023
Support is deplorable and the integration with QuickBooks a total joke! I have been "working with"...
Support is deplorable and the integration with QuickBooks a total joke! I have been "working with" support for nearly a year to address this issue and to get the integration (push to QuickBooks) fixed, to no avail. Vagaro support continues to claim that the integration is working as it should but have never actually looked at the reports from within their system vs. the data they push to QuickBooks to confirm that this is so.... bottom line, it is not working properly and has not been for nearly 2 years!!
Pluspunten
The POS system seems to work okay, for the most part. Appt setting also seems to work okay.
Minpunten
Integration with QuickBooks is a joke!! It has not worked for the entire 1.5 years we have been with Vagaro, regardless of the number of emails, texts, chats, phone calls I have had with support and the amount of data and information I have provided to them in order to address the issue and prove that the integration is not functioning properly. We cannot trust any of the data coming from Vagaro as it simply does not match their own information!! We have paid the $30/mo integration fees for months and months, yet Vagaro has never provided us with data that appears to be even close to accurate in any stretch of the imagination! My suggestion? Look for another platform if you intend to use QuickBooks for your accounting integration platform. If you are using another platform, I would strongly suggest that you investigate the capabilities and do your homework and seek out user reviews before selecting Vagaro for anything other than a straight POS and appointment management system.
Antwoord van Vagaro
We would like to thank you for your patience while we continue to troubleshoot this with you. We are equally dedicated to resolving this and making sure your integration is correctly functioning.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Vagaro free trial review
Beoordeeld op 27-9-2023
So far, I prefer it over my other software since my business is growing so much. I need better...
So far, I prefer it over my other software since my business is growing so much. I need better reports on KPI's and Vagaro seems to be able to track that.
Pluspunten
The CRM systems, customer service, ability to bundle services without creating another calendar.
Minpunten
I don't like how if an admin cancels and appointment for client, the service provider is not automatically notified via text message. I also have services that do not require a service provider, however, I still need to create additional for that specific service. This is an unnecessary cost. Also, because I have to create a separate calendar for certain services that do not need a service provider, I still have to have a brand new email for it. It would be nice to just use my own so that me, as the owner, am still aware of the booking. It would actually be nice to out my email in addition to all of the service provider emails so that I am aware of all bookings.
Vagaro - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Vagaro.V. Welke prijsmodellen heeft Vagaro te bieden?
Vagaro kent de volgende prijsmodellen:
- Vanaf: US$ 25,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Vagaro?
Vagaro heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Vagaro ondersteund?
Vagaro ondersteunt de volgende talen:
Engels
V. Biedt Vagaro ondersteuning voor mobiele apparaten?
Vagaro ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Vagaro worden geïntegreerd?
Vagaro kan worden geïntegreerd met de volgende toepassingen:
Google Calendar, Gusto, Instagram, Meta for Business, Microsoft Excel, Microsoft Outlook, Quickbooks Online, WordPress, Xero, Zoom Meetings
V. Welke mate van ondersteuning heeft Vagaro te bieden?
Vagaro biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Vagaro.
- Spa software
- Salon software
- Fitness software
- Personal trainer software
- Yogastudio software
- Massage salon software
- Pilates studio software
- Kapsalon software
- Dansschool software
- Ledenadministratie software
- Afspraken software
- Coaching software
- Fysiotherapie software
- Software voor chiropraxie
- Gewichtsconsulent software
- Kuuroord software
