Vagaro

Planningsoftware voor salons, spa's, fitnesslessen en bedrijven

4,7 /5 (2261 review) Schrijf een review!

Vagaro - Overzicht

Wat is Vagaro?

Vagaro is een webgebaseerde oplossing voor eigenaren van salons en fitnesscentra om hun diensten te promoten en contact te onderhouden met klanten via de website van het bedrijf en de mobiele app van Vagaro. Het is een B2C-platform waarop salons, wellnesscentra en studio's zich kunnen registreren en een profiel kunnen aanmaken, hun merk kunnen adverteren, nieuwe evenementen kunnen promoten en afspraken/lessen kunnen boeken voor klanten.

Met Vagaro kunnen bedrijfseigenaren een aangepaste website creëren met volledige informatie over hun locatie, beschrijvingen van medewerkers, de diensten die zij aanbieden en hun werktijden. Salons kunnen weergeven welke tijdsvakken beschikbaar zijn om te boeken voor de dag, week of maand en klanten kunnen een afspraak maken op een tijdstip dat hen het beste schikt. Met Vagaro kunnen gebruikers sms- en e-mailmeldingen naar klanten sturen, de afspraak bevestigen en vervolgens waarschuwingen en herinneringen voor geboekte afspraken verzenden.

Gebruikers kunnen een klantendatabase opbouwen door contactpersonen uit een Excel- of CSV-bestand te importeren of contactpersonen rechtstreeks van hun mobiele telefoon op te halen. Klanten kunnen feedback op de Vagaro-pagina van een salon plaatsen. Salon-eigenaren kunnen ook interne activiteiten beheren, zoals het genereren van verkoop- en servicerapporten, het bewaken van de voortgang van het bedrijf met realtime analyse, in- en uitklokken, aanwezigheid van personeel en het overdragen van gegevens naar de salarisadministratie.

De Vagaro-oplossing biedt een geïntegreerde POS-functie (POS) om cadeaubonnen, producten of pakketten online en via mobiel aan klanten te verkopen. Momenteel biedt Vagaro zijn diensten aan in Australië, Canada, het Verenigd Koninkrijk en de VS.

Vagaro - Overzicht

Prijzen

Vanaf
US$ 25,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Vagaro - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Australië, Canada, Verenigd Koninkrijk, Verenigde Staten van Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van Vagaro:
Schermopname van Vagaro: Schermopname van Vagaro: Schermopname van Vagaro: Schermopname van Vagaro: Schermopname van Vagaro: Schermopname van Vagaro: Schermopname van Vagaro:

Vagaro reviews

Vagaro reviews

Totaalscore
4,7
/
5
Uitstekend
1816

Zeer goed
348

Gemiddeld
59

Slecht
13

Erg slecht
25

Prijs-kwaliteitverhouding
4,7
Functies
4,6
Gebruiksgemak
4,7
Klantenondersteuning
4,7
96% heeft deze app aanbevolen
Kathi C.

Salon Calendar booking and scheduler

Best Software for Salons out there yet.. Either for full Salons or individuals. I've gotten almost all the girls to use it at my Salon. especially the young ones that are first starting out or new just to making their​ own schedule. I've​ been in this business forever, 42 years. I love anything techy. So I really love​ that it works on my phone that I can schedule anytime, anywhere, And My computer from home and my iPad​ as well.
All in all I just can't​ say enough..


Vertalen met Google
Kelly B.

Vagaro Helped control by business

this program has made my business run so smoothly, with out having to reinvent the wheel. I love that no matter what the future hold, I can add on as i grow, or as my needs change, and its SO affordable.


Vertalen met Google
Cassandra M.

Vagaro has been in business 9 years?!

Even though Vagaro is an improvement in a lot of ways compared to what we had, I wouldn't recommend it to another salt therapy spa. You say you are a salon and spa software. We operate a lot like a massage spa does, but your software does not function well for our needs.

Please make the following changes:
Allow for relationships between members
Allow for a membership to be shared with others, where on person pays for it
Allow employees who use the Vagaro system to also use the same email to be a client somewhere else.
Allow recurring scheduling for classes to be unlimited
Allow the business owner/manager to make the decision of what Vagaro permissions they give to their
employees
Make merging profiles easy
Keep duplicate profiles from happening for no reason


Vertalen met Google
Matt T.

Awesome software with amazing support

Currently we have been able to streamline our scheduling and payments with Vagaro. Recently we integrated zoom so that we could work our way through the COVID-19 crisis. It was one of the best and easiest to use additions vagaro has added.


Vertalen met Google
Cristene a J.

Best fit for a diverse business with an unbeatable price.

Overall my experience has been Wonderful. I seem to find more ways to expand, streamilne and save time every time I log in.


Vertalen met Google
Kathi C.
Sector: Internet
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Salon Calendar booking and scheduler

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 26-4-2019
Bron van de reviewer: GetApp

Best Software for Salons out there yet.. Either for full Salons or individuals. I've gotten almost all the girls to use it at my Salon. especially the young ones that are first starting out or new just to making their​ own schedule. I've​ been in this business forever, 42 years. I love anything techy. So I really love​ that it works on my phone that I can schedule anytime, anywhere, And My computer from home and my iPad​ as well.
All in all I just can't​ say enough..

Pluspunten

The ease of use. Checking out a client and knowing that they have a receipt of the breakdown of services and next appointments emailed to them..Yes!!! Also never having to call to confirm! that is a sure fire way of determining your income​ in advance. Also when I know I'm going to be off for any​ time​ different than my regular time, I can send out a mass email and everyone can get on the schedule either before or after I'm​ back. They LOVE this!..

Minpunten

I really have no complaints. been with them since the very beginning and they have only listened and worked with me on my wishes and ideas. They are constantly​ solving​ my questions and wishes.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Kelly B.
Sector: Medische praktijk
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen naar het Nederlands

Vagaro Helped control by business

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 16-5-2020
Bron van de reviewer: SoftwareAdvice

this program has made my business run so smoothly, with out having to reinvent the wheel. I love that no matter what the future hold, I can add on as i grow, or as my needs change, and its SO affordable.

Pluspunten

I finally have the ease of doing that I am best at. I have NEVER liked the "paperwork" of my business, and Vagaro has allowed to excel at being a business owner but with out spending the insane amount of time I was use to using to keep my business running. I love that its like having my own personal assistant!!

Minpunten

there are so many features, that sometimes i have a hard time locating a setting change, or a feature I need to use, without help. I do love that I can ask them.

Vertalen naar het Nederlands

Antwoord van Vagaro

Hi Kelly, we just wanted to thank you for your kind feedback. We are so glad that you love the software, and thankful to have you as one of our Vagaro Businesses!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Cassandra M.
Sector: Gezondheid, wellness en fitness
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Vagaro has been in business 9 years?!

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 30-3-2019
Bron van de reviewer: Capterra

Even though Vagaro is an improvement in a lot of ways compared to what we had, I wouldn't recommend it to another salt therapy spa. You say you are a salon and spa software. We operate a lot like a massage spa does, but your software does not function well for our needs.

Please make the following changes:
Allow for relationships between members
Allow for a membership to be shared with others, where on person pays for it
Allow employees who use the Vagaro system to also use the same email to be a client somewhere else.
Allow recurring scheduling for classes to be unlimited
Allow the business owner/manager to make the decision of what Vagaro permissions they give to their
employees
Make merging profiles easy
Keep duplicate profiles from happening for no reason

Pluspunten

I own a salt therapy spa. The color coded calendar is really nice. It is easy to book clients into classes and appointments. Checking clients out is not perfect, but ok most of the time).

I will put the rest of my complaints here, since it limits characters in the Cons. Clients cannot use the same email if they have used another Vagaro merchant. Families also can't use the same email on different profiles.

We have a client who has been with us for over a year. She recently went to work for a massage therapist who uses Vagaro. Now, we are locked out of her account and cannot even change to a different email she gave us. The answer from Vagaro was to have her use our work computer to sign into her employee Vagaro account and make changes on our system. When I told tech support that is unprofessional and ridiculous to have my clients making changes to their account on our system, I was told that's not unprofessional at all. Uhm! Yes it is. I asked to speak to a Vagaro manager, was told they don't work on the weekends and that I couldn't leave a message to get a call back. I was told I would be responsible for calling back myself.
I am also not happy that I cannot give permissions to my employees that I need them to have. I need them to be able to upload excel sheets for certain things. That is only a manager permission. What's going to happen when I open other locations? I pay employees to get things off my plate so I can run my business.

Minpunten

I don't think this system is good for a business with several employees.

I do not like that we can not make family relationships. We sell family memberships and need for one person (usually the parent) to sign everyone out under the one membership. However, the way it is set up, we check the parent out and the have to comp the kids. That makes it look like we do a lot of comping of sessions. It makes me wonder how a fitness facility using Vagaro does their family memberships?

Scheduling a client for a recurring class is also not very friendly. You can only schedule them for 20 classes and no more. I have clients that come 3 times a week faithfully. There is no way for a reminder to add them back in. However, you can book recurring appointments forever. It should be consistent for classes as well.

We have had trouble with client profiles duplicating themselves. We can't figure out why that happens. Then, merging the clients is a problem. Half the time we try to do that, it doesn't let us, because it says they are the same person.....very confusing and difficult to deal with.

I'm not totally happen with the merchant processing. On more than one occasion, we've had clients try to pay for services or retail with a gift card they got. When we try to use it, it won't process. The answer that we got from Vagaro is that about 50% of the time, the merchant bank doesn't allow certain gift cards to be used. As a small business owner, that is very embarrassing.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 2.0/10

Matt T.
Sector: Gezondheid, wellness en fitness
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen naar het Nederlands

Awesome software with amazing support

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 8-4-2020
Bron van de reviewer: SoftwareAdvice

Currently we have been able to streamline our scheduling and payments with Vagaro. Recently we integrated zoom so that we could work our way through the COVID-19 crisis. It was one of the best and easiest to use additions vagaro has added.

Pluspunten

Vagaro is extremely easy to use I love how they truly listen to the customers and are constantly evolving their software. They have done and continue to do so much for small business. Amazing bang for your buck!

Minpunten

The only feature that I do not like about the software is the ability to past date payments. For example someone pays with a check and you do not input that payment the day of then you can not back date the payment date.

Vertalen naar het Nederlands

Antwoord van Vagaro

Hi Matt, we just wanted to thank you for your kind feedback. We are so glad that you love the software, and thankful to have you as one of our Vagaro Businesses!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Cristene a J.
Sector: Gezondheid, wellness en fitness
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Best fit for a diverse business with an unbeatable price.

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 21-5-2020
Bron van de reviewer: SoftwareAdvice

Overall my experience has been Wonderful. I seem to find more ways to expand, streamilne and save time every time I log in.

Pluspunten

Vagaro has such wonderful functionality, its very user friendly, and the updates and offerings that were implemented to serve users during the pandemic have been absolutely outstanding.
The multi use calendar has been a very valuable asset to myself and staff and the combined inventory tracking, checkout features, and marketing tools have streamlined my business. Using Vagaro has saved me time, frustration and has increased our professional presence in our community. One of the the best features is the unbeatable price. I haven't found any platform that has satisfied our needs as diverse Holistic Wellness Center with room to grow.

Minpunten

I wish I could print my address list to a label so I can send old fashioned b-day cards.
When I create my marketing blasts the finger scroll jumps very quickly leaving the user to have to manually us the scroll to the right.
Very minimal issues to even speak about.

Vertalen naar het Nederlands

Antwoord van Vagaro

Hi Cristene, we just wanted to thank you for your kind feedback. We are so glad that you love the software, and thankful to have you as one of our Vagaro Businesses!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
9,4/10
Gebaseerd op 2.261 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Vagaro

Prijzen van Vagaro

Vanaf
US$ 25,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4,7/5
Gebaseerd op 2.261 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Vagaro - Functies

Vagaro - Functies

API
Activiteitendashboard
Automatische meldingen
Factureren
Integratie van derden
Kassasysteem
Klantendatabase
Klantgeschiedenis
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Promotiebeheer
Rapportage en statistieken
Systeem van cadeaubonnen
Verkooprapportage
Verwerking van creditcards
Voorraad bijhouden
Voorraadbeheer
Functies
4,6/5
Gebaseerd op 2.261 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

Vagaro - Veelgestelde vragen

Vagaro - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Vagaro.

V. Welke prijsmodellen heeft Vagaro te bieden?

Vagaro kent de volgende prijsmodellen:

Vanaf: US$ 25,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van Vagaro?

We hebben geen informatie over functies van Vagaro

V. Wat zijn de typische gebruikers van Vagaro?

Vagaro heeft de volgende typische klanten:

Freelancers, Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf

V. Welke talen worden door Vagaro ondersteund?

Vagaro ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft Vagaro te bieden?

Vagaro kent de volgende prijsmodellen:

Abonnement

V. Biedt Vagaro ondersteuning voor mobiele apparaten?

Vagaro ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Vagaro worden geïntegreerd?

Vagaro kan worden geïntegreerd met de volgende toepassingen:

BirdEye, Facebook, Google Calendar, Gusto, Gusto, Microsoft Excel, Microsoft Outlook, QuickBooks Online, Wordpress, Xero

V. Welke mate van ondersteuning heeft Vagaro te bieden?

Vagaro biedt de volgende ondersteuningsopties:

Forum, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies