
Over Lavu POS
Lavu is een iPad POS-systeem (point of sale, verkooppunt) ontworpen voor kleine tot grote bedrijven in de restaurantsector. Lavu kan worden aangepast aan elke omgeving, of het nu gaat om full-service, quick-service of een franchise. De software is een combinatie van cloudgebaseerd beheer en mobiele/draadloze technologieën met een moderne en intuïtieve touchscreen-interface.
Gebruikers kunnen kiezen tussen bar-, restaurant- en quick-service-interfaces die kunnen worden aangepast aan de specifieke behoeften van elk bedrijf, of het nu een restaurant, koffiebar of zelfs een foodtruck is.
De klantgerichte functies bieden een volledig aanpasbaar menu waar items foto's en een ingrediëntenlijst kunnen bevatten. Servers kunnen voor hun bestelscherm schakelen tussen tafelservice, barservice of een barrekening. Bezorgdiensten zijn ook beschikbaar met de bezorg- en routeringsuitbreiding waarmee het personeel chauffeurs aan bestellingen kan toewijzen en ze een kaart en routebeschrijving naar elke bezorglocatie geeft.
Het administratiebeheer omvat planning, beheer van ploegendiensten en loonlijstrapporten, evenals tools voor voorraadbeheer, waaronder waarschuwingen voor lage aantallen en "aftellen vanaf 86". Naast de POS biedt Lavu gebruikers ook een verscheidenheid aan verkoop-, voorraad- en onkostenrapporten die overal via een internetverbinding toegankelijk zijn.
Lavu heeft ook marketing- en promotiefuncties met een ingebouwde happy hour-functie, waar gebruikers prijzen kunnen instellen op basis van datum en tijd, en klantloyaliteitsbeloningen kunnen bieden door integratie met LoyalTree.
Afbeeldingen





Twijfels over Lavu POS?
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Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
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Reviews
Heb je Lavu POS al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Horeca
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
[sensitive content hidden] is the best!!!
Beoordeeld op 22-2-2023
The best. [sensitive content hidden] is always there when i need the help, plus it has been a...
The best. [sensitive content hidden] is always there when i need the help, plus it has been a seamless transition
Pluspunten
How simple the product is to use is why we choose lavu
Minpunten
the security settings are not detailed enough for modifying it to meet my needs better
Overwogen alternatieven
Revel SystemsRedenen om voor Lavu POS te kiezen
I like how simple lavu isOvergestapt van
Revel SystemsAntwoord van Lavu
Hi John - thank you for your feedback, we love to hear it! We're so happy we could help your restaurant streamline operations.
- Sector: Restaurants
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good product, hard to find anything that compares.
Beoordeeld op 9-5-2022
Pretty good experience overall. Over the years we've had communication issues. There have been some...
Pretty good experience overall. Over the years we've had communication issues. There have been some price increases and fees snuck in that I wasn't happy about. I can usually read between the lines and see when they are doing things to attempt to make.. and they haven't always been the most upfront about it. I usually call them out on it and at times have had to email the[SENSITIVE CONTENT] about issues that weren't getting resolved. I will say he's immediately gotten on the issues each and every time I've email and gotten me taken care of. Years ago there were some pretty bad issues with the service going offline and we were totally down. This has gotten 1000% better since they switched to AWS hosting. We did have another several hour outage recently, but that's the first and only one in years.
Pluspunten
Pretty easy to use, stable for the most part. We've been using the software for 7+ years I believe. Over time we've integrated and started using more and more of their products such as KDS and card processing. Recently restructured their pricing and we now get the same service for less!
Minpunten
At times, certain things could be easier. I don't think the pizza building is perfect and could still use work. This goes for both Lavu and MenuDrive. We make it work and they've made lots of improvements over the years with help from our input.
Antwoord van Lavu
Hi Brian! First off, I'd like to thank you for your continued business, and for your feedback! We really appreciate your comments, and we are continuously improving our product to fit the needs of each customer.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 2-10 werknemers
- Anders 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Stay Away!
Beoordeeld op 23-10-2020
I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS...
I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. Last remaining hardware piece originally promised arrived 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fix, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time. They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i
Pluspunten
There are no Pros, this is an awful system and the worst customer service / sales team in the industry
Minpunten
Be very careful when they offer you interest free financing for the hardware, that's how they trick you into paying the software fee for 3 years in advance with NO way out
Overwogen alternatieven
Toast POSRedenen om voor Lavu POS te kiezen
Was looking for a more robust systemOvergestapt van
CAKE POSRedenen om over te stappen op Lavu POS
Their sales people promise the world and then some. You find out way too late they can't deliver.Antwoord van Lavu
Hi Guy, thank you for your feedback. We really appreciate hearing how Lavu worked for your business, and what can be improved.
- Sector: Restaurants
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Fast simple and reliable
Beoordeeld op 4-8-2023
They have a phenomenal suppprt staff that have always tried their best to help me on 1 call. Very...
They have a phenomenal suppprt staff that have always tried their best to help me on 1 call. Very rarely does it take more than one interaction to fix something I can’t do myself
Pluspunten
The iPad approach with pictures and point and press make it easy for new hires to catch on quick.
Minpunten
The inventory program could be better designed to allow scanning of bills. It’s very labor intensive to try to keep inventory up.
Antwoord van Lavu
Hi Hilton, thank you so much for sharing your experience with Lavu. We are glad to hear that overall, you are happy. As always, please reach out if you need anything!
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Lavu POS
Beoordeeld op 1-10-2021
Pluspunten
Lavu POS is a very easy-to-use iPad-based POS. I have been using it for more than 7 years and it has improved from time to time. The ease of setting up a menu online through the Lavu control panel in no time is a blessing you can set multiple modifiers and group modifiers for all the items. The customer order-taking process is very smooth & quick for the staff as they can add the food or beverages item send it to the Kitchen the items will be printed on the respective station. Lavu POS suits our restaurant environment as we have seating arrangements upstairs and downstairs everything works flawlessly with the old apple routers that we have been using.
Minpunten
They have been fixing most of the glitches from time to time. We started using Lavu Retro that was the most stable version of Lavu since that there have been so many changes current version is 5.0. It works slow during busy hours but not most of the time.
The item adds up to the receipt multiple times which makes the reconciliation difference in the end-of-day report. The printer stops working sometimes so we have to close the app and reopen it again.
Antwoord van Lavu
Hi Murtaza, thank you for your review! We love hearing from our customers. We are always working towards making our product the best it can be!
Lavu POS - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Lavu POS.V. Welke prijsmodellen heeft Lavu POS te bieden?
Lavu POS kent de volgende prijsmodellen:
- Vanaf: US$ 59,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van Lavu POS?
Lavu POS heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Lavu POS ondersteund?
Lavu POS ondersteunt de volgende talen:
Chinees, Duits, Engels, Frans, Italiaans, Portugees, Russisch, Spaans
V. Biedt Lavu POS ondersteuning voor mobiele apparaten?
Lavu POS ondersteunt de volgende apparaten:
iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Lavu POS worden geïntegreerd?
Lavu POS kan worden geïntegreerd met de volgende toepassingen:
Marketman, PayPal, Paychex Flex, Square Point of Sale, TableUp, Venga, Wisely
V. Welke mate van ondersteuning heeft Lavu POS te bieden?
Lavu POS biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Lavu POS.