Over Revel Systems

Revel Systems POS biedt één enkele oplossing voor iPad-verkoop die is gericht op bedrijven met meerdere locaties. Revel is ontworpen om te integreren met een breed scala aan bedrijven. Hoewel het een complete POS-oplossing biedt, reiken de functies van de toepassing verder dan het verkooppunt en omvatten ze ook customer relationship management, voorraadbeheer, geautomatiseerde bestellingen en meer. Revel Systems POS kan worden geïntegreerd met veel populaire zakelijke apps van derden, waardoor gebruikers het kunnen verwerken in hun boekhoud- en rapportageroutines.

Revel Systems POS beheert het POS vanuit één enkele intuïtieve interface. De app bevat personeelsplanning, voorraadregistratie en -beheer en gedetailleerde rapportage, waardoor de behoefte aan extra software wordt verminderd.

De toepassing biedt customer relationship management (CRM) waarmee klantgegevens worden opgeslagen, inclusief aankoopgeschiedenis, voorkeuren en meer. Revel Systems POS biedt ook hardware-ondersteuning, waaronder een kaartlezer die werkt via de 30-pinsconnector waarmee ook de iPad kan worden opgeladen. De toepassing ondersteunt ook andere POS-gerelateerde hardware-apparaten, waaronder printers.

De software heeft een volledig aanpasbare API en aanpasbare vensters voor de GUI (graphical user interface). Beveiligingsfuncties omvatten conformiteit met PCI-P2PE. Met Revel Systems POS kunnen bedrijven ook bitcoins accepteren als een vorm van betaling.

Prijzen vanaf:

US$ 79,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Revel Systems

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Australië, China, Duitsland, Verenigd Koninkrijk, India , Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 79,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Revel Systems

Afbeeldingen

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Revel Systems-video
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Functies

Totaal aantal functies van Revel Systems: 60

  • API
  • Aanpasbare sjablonen
  • Afbetalingsbeheer
  • Aparte controles
  • Auditbeheer
  • Beheer van cadeaubonnen
  • Beheer van meerdere kanalen
  • Beheer van retailvoorraad
  • Bestellingen automatiseren
  • Betalingen verwerken
  • Bewaking
  • CRM
  • Deelcontroles
  • Elektronische betalingen
  • Elektronische handtekening
  • Factureren
  • Inkoop en ontvangst
  • Inkooporderbeheer
  • Integratie in de administratie
  • Inventarisatie
  • Kassasystemen voor restaurants
  • Klantenaccounts
  • Klantgeschiedenis
  • Kortingsbeheer
  • Kosten bijhouden
  • Leveranciersbeheer
  • Leveringsbeheer
  • Loyaliteitsprogramma
  • Magazijnbeheer
  • Mobiele toegang
  • Multilocatie
  • Nabestellingbeheer
  • Online bestellen
  • Online betalingen
  • Orderbeheer
  • Personeelsbeheer
  • Prijsbeheer
  • Productidentificatie
  • Prognose
  • Provisiebeheer
  • Rapportage en analyse
  • Retail POS
  • Retailbeheer
  • Retourbeheer
  • Retouren bijhouden
  • SSL-beveiliging
  • Streepjescodes en tickets scannen
  • Tabellenbeheer
  • Tips beheren
  • Touchscreen
  • Verkooppunt
  • Verkooprapporten
  • Vervoersbeheer
  • Voorraad bijhouden
  • Voorraadauditing
  • Voorraadbeheer
  • Voorraadoptimalisatie
  • Voorspellen van de vraag
  • Zoeken/filteren
  • eCommerce-beheer

Alternatieven

Square Point of Sale

4,7
#1 alternatief voor Revel Systems
Square Point of Sale is een POS-oplossing voor Android- en iOS-apparaten met tools voor het beheer van betalingen,...

TouchBistro

4,0
#2 alternatief voor Revel Systems
Het iPad-verkooppuntsysteem (POS) van TouchBistro is ontworpen voor en door restaurantpersoneel om 24/7 deskundige...

GoFrugal

4,4
#3 alternatief voor Revel Systems
GOFRUGAL biedt detailhandelaren, restaurants, distributiebedrijven en ondernemingen een reeks ERP- en POS-oplossingen...

KORONA

4,7
#4 alternatief voor Revel Systems
KORONA POS software provides an advanced solution for retail stores, ticketing services, wineries, and QSRs. KORONA...

Reviews

Totaalscore

3,7 /5
(298)
Prijs-kwaliteitverhouding
3,4/5
Functies
3,6/5
Gebruiksgemak
3,8/5
Klantenondersteuning
3,4/5

Heb je Revel Systems al?

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5 van 298 reviews worden weergegeven
Bailey
Totaalscore
  • Sector: Musea en instituten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great

Beoordeeld op 19-8-2018

Pluspunten

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Minpunten

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Antwoord van Revel Systems

Bailey,

Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS!

If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS:
https://revelsystems.com/revel-university/categories/discounts-combos/

I hope this helps! Please reach out to us if you have any questions.

- Holden at Revel

Geverifieerde reviewer
Totaalscore
  • Sector: Musea en instituten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Extensive functionality

Beoordeeld op 13-9-2019

Despite the technical issues, our experience with Revel has been great due to its user-friendliness...

Despite the technical issues, our experience with Revel has been great due to its user-friendliness and extensive functionality.

Pluspunten

Revel has a lot of features that allow us to easily keep track of our visitor numbers and inventory. The system is very easy for our staff to use and it requires very little training.

Minpunten

We have run into numerous technical issues with Revel and their customer service has not been very helpful when resolving some issues.

Overwogen alternatieven

Square Point of Sale

Redenen om over te stappen op Revel Systems

Revel has better back-end management
Michael
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 2.0 /10

Only good if your needs are very Basic

Beoordeeld op 23-4-2018

Overall Revel is a total letdown and will be replaced by year end with a better system, lots of...

Overall Revel is a total letdown and will be replaced by year end with a better system, lots of things we were promised could be done require using their "Open API" which costs more per month than the entire POS system does for 5 stations. We were not told about the API pricing upfront (or that there was even a cost at all, it was pitched like it was included in the regular fee) just that we could use the API to do everything we told them we needed to do, my project manager informed me of the API pricing during our implementation, when I called out the sales rep for never mentioning the additional cost despite repeated conversations about how critical this was she told me "its not my job to tell you the pricing for the API since that's not my department"

It is also very difficult to impossible to find and load an order in the dashboard by customer. You have to load the customers orders report, find the customer in the list, click show orders, note the order number, then go to the order history report and then you can click through to the order, why isn't the order number under customers order a hyperlink to take me to the order?

They made a systems change to batch process updates to the POS instead of in realtime, we have a custom app that we use for check ins when a customer comes into the store and it adds customers to the revel system so we can link them to a sale and track close rate etc. They used to sync in real time from the dashboard to the stations, after a recent update it takes anywhere from 30-60 minutes for the customers to pull down from the revel dashboard. I have verified they show up on the dashboard instantly as they should, there is just a major delay in syncing back to the iPads now that was not there before the update.

Reporting is very weak in certain areas, you can't view profit by anything other than employee which is worthless if you don't have pay rates loaded which we don't since we aren't using that aspect of the system.

When we receive inventory in the store, we upload it into the revel dashboard via their excel template this works about 75% of the time, the rest of the time it just silently fails, you will never receive any notice that it failed, where it failed etc. So now before I do any uploads, I do an export of what we have immediately before so when it fails I can compare to the inventory after the partial upload to figure out where the import stopped so I can import the rest.

I could keep going but bottom line is if your needs are more than barebones or you are not a restaurant you should look elsewhere for a much better solution.

Pluspunten

Overall they have a nice POS interface and it is pretty stable. Their pricing is also pretty good for the base system.

Minpunten

Functions are hard to find
Very much geared towards restaurants, so if you are in another business be prepared to see restaurant specific stuff all over you can't turn off
Material changes to the way things work with zero notice
Can only see profit margin by employee no P&L type report.
Inventory uploads regularly fail with no notice, and no way to tell what was added without doing a manual compare of before and after and trying again with the additional items.

Antwoord van Sarah

Hi Michael,

I am truly sorry about your experience and I have shared your feedback with our sales management team, as well as the customer service team.

I am confident that once we get we get a bit more info from you, we will be able to come to a resolution in terms of API and reporting. Our customer service team will be happy to follow up on any outstanding issues you have.

Regards,
Sarah, Customer Advocacy Manager at Revel

antonino
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Recensioni su Revel Systems

Beoordeeld op 7-4-2022

Revel Systems POS è uno strumento molto potente che è ben supportato, in costante aggiornamento e...

Revel Systems POS è uno strumento molto potente che è ben supportato, in costante aggiornamento e miglioramenti (e con cui è stato molto facile lavorare con il nostro venditore e installatore!). In genere ho trovato il supporto tecnico reattivo e di solito hanno sempre aiutato risolvo qualsiasi problema.

Pluspunten

È facile da esaminare e accessibile.
Avendolo su un Ipad è abbastanza grande per capire quale pulsante viene premuto e per trasportare le cose se lo si desidera.
Avere l'installazione delle classi è incredibile, quindi siamo in grado di preservare la canzone del modo in cui estraiamo tonnellate che vogliamo o il numero di umani che sono entrati qui per andare al museo, quel giorno.

Minpunten

Può diventare un po' complicato soprattutto con l'aggiunta di sconti ad alcuni acquisti che possono essere difficili da ottenere per i nostri volontari più anziani. Ma è davvero così, dal punto di vista di base delle cose, funziona bene e fa il lavoro in modo efficiente.

Geverifieerde reviewer
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Pretty, but Problematic

Beoordeeld op 15-5-2019

Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the...

Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.

Pluspunten

I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.

Minpunten

The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.

Antwoord van Revel Systems

Thanks very much for your feedback. We're sorry to hear that our system fell short of your expectations, but hope you give us another chance in the future. We're constantly working to improve the quality of our products and services.

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Revel Systems - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Revel Systems.

Revel Systems kent de volgende prijsmodellen:

  • Vanaf: US$ 79,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Revel Systems heeft de volgende typische klanten:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Revel Systems ondersteunt de volgende talen:

Engels

Revel Systems ondersteunt de volgende apparaten:

iPad (mobiel)

Revel Systems kan worden geïntegreerd met de volgende toepassingen:

Adobe Commerce, CimpleBox, QuickBooks Online Advanced, Shopify, X-Cart, Xero

Revel Systems biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

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