Revel Systems

3,7 (327)
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Een uitstekend verkooppuntsysteem voor de iPad

Over Revel Systems

Revel Systems POS biedt één enkele oplossing voor iPad-verkoop die is gericht op bedrijven met meerdere locaties. Revel is ontworpen om te integreren met een breed scala aan bedrijven. Hoewel het een complete POS-oplossing biedt, reiken de functies van de toepassing verder dan het verkooppunt en omvatten ze ook customer relationship management, voorraadbeheer, geautomatiseerde bestellingen en meer. Revel Systems POS kan worden geïntegreerd met veel populaire zakelijke apps van derden, waardoor gebruikers het kunnen verwerken in hun boekhoud- en rapportageroutines.

Revel Systems POS beheert het POS vanuit één enkele intuïtieve interface. De app bevat personeelsplanning, voorraadregistratie en -beheer en gedetailleerde rapportage, waardoor de behoefte aan extra software wordt verminderd.

De toepassing biedt customer relationship management (CRM) waarmee klantgegevens worden opgeslagen, inclusief aankoopgeschiedenis, voorkeuren en meer. Revel Systems POS biedt ook hardware-ondersteuning, waaronder een kaartlezer die werkt via de 30-pinsconnector waarmee ook de iPad kan worden opgeladen. De toepassing ondersteunt ook andere POS-gerelateerde hardware-apparaten, waaronder printers.

De software heeft een volledig aanpasbare API en aanpasbare vensters voor de GUI (graphical user interface). Beveiligingsfuncties omvatten conformiteit met PCI-P2PE. Met Revel Systems POS kunnen bedrijven ook bitcoins accepteren als een vorm van betaling.


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Twijfels over Revel Systems? Vergelijk met een populair alternatief

Revel Systems

3,7 (327)
VS.

Beginprijs

US$ 99,00
maand
US$ 69,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

59
62

Integraties

6
42

Gebruiksgemak

3,7 (327)
4,4 (204)

Prijs-kwaliteitverhouding

3,4 (327)
4,2 (204)

Klantenservice

3,4 (327)
4,3 (204)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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4,4
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MCS Rental Software

4,4
#2 alternatief voor Revel Systems
MCS-rm is apparatuurverhuursoftware voor verhuurbedrijven met meerdere vestigingen en gebruikers. Met MCS-rm kunnen...

Aloha EPOS

4,3
#3 alternatief voor Revel Systems
Aloha is een cloudgebaseerde EPOS-oplossing die is ontworpen om bars en restaurants te helpen hun zakelijke levenscyclus...

Gmail

4,8
#4 alternatief voor Revel Systems
Gmail is een gratis, door advertenties ondersteunde e-mailservice die wordt aangeboden als onderdeel van G Suite van...

Reviews

Totaalscore

3,7 /5
(327)
Prijs-kwaliteitverhouding
3,4/5
Functies
3,6/5
Gebruiksgemak
3,7/5
Klantenondersteuning
3,4/5

Heb je Revel Systems al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 327 reviews worden weergegeven
PHIL
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Revel POS--a powerful tool for hospitality and retail

Beoordeeld op 16-6-2016

Revel Systems POS is a very powerful tool that is well-supported, constantly undergoing updates and...

Revel Systems POS is a very powerful tool that is well-supported, constantly undergoing updates and improvements (and that our salesman and installer have been very easy to work with!) I have generally found tech support to be responsive and they have usually always helped me resolve any issues.

Pluspunten

The retail, restaurant and quick service platforms that we use in our establishments are designed with those unique industries in mind, and the system is powerful enough to handle close to 10K inventory items in retail; dozens of employees in retail and restaurant establishments; and even a quick service environment where hard-wired Internet service is not feasible. We have had a great experience with our salesman, installer and tech support throughout our relationship with Revel.

Minpunten

The off-the-shelf Revel POS system is not a custom system made to a customer's exact specifications, although Revel does offer that service for additional cost. Customers should know what their needs are before implementing the system. The system is based on a columnar, spreadsheet, model, and for many installations that may result in the user interface having several layers of menu screens that need to be negotiated in order to retrieve a menu item. The system is pretty flexible, however, and offers the means to work with a huge number of inventory items in a wide variety of platforms (hospitality, retail, mobile.)

Kiera
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Amazing features and functionality for accurate business analysis

Beoordeeld op 24-7-2018

Give your customer service agents at your call centers raises! I have spent dozens of hours on the...

Give your customer service agents at your call centers raises! I have spent dozens of hours on the phone and talked to numerous people from all over and every single one of them has surpassed all expectations of product knowledge and customer service! That makes a world of difference!

Pluspunten

The features from a business owner's perspective are unparalleled. Everything is totally customizable tofu the specific and unique needs of individual businesses. The customer service alone makes this worth the money. I have never looked forward to calling customer service before, but the training of the employees of not just product knowledge, but also customer service is absolutely unmatched.

Minpunten

I have three specific areas of opportunity for Revel.
1) Taking payments of split checks (especially when one guest leaves earlier than others) is the worst system of any modern systems I have ever worked with. After splitting the checks, it is impossible to change the way you split the items if one guest has already paid and left. This really needs to be addressed if the product is going to be marketed to full service restaurants that have to deal with split payments on almost every party of 3 or more.
2) While I appreciate its modern focus, it is not easy to work with if a restaurant still uses paper gift certificates.
3) We were a "Guinea Pig" test restaurant for a salesman that had never worked with Revel before. He provided absolutely no help at all in setting up the system as he didn't know much about it himself. Even after he got back from training, he had to call customer service to answer simple questions I had. For such a complex and intricate system, there should be protocols in place for better training of the people selling it to be able to set it up for the customers.

Margaret
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak

No Customer Service Department only a Customer Retention Department!

Beoordeeld op 25-5-2017

Sorely disappointed in this millenial run company. No sense of understanding of customer loyalty. ...

Sorely disappointed in this millenial run company. No sense of understanding of customer loyalty. When I showed up in person at their offices in San Francisco, it was lunch time and the elevators were a turnstile of delivery people bringing in "take out" food to the office. I was treated very poorly when met by the Director of Sales who tried to just pawn off my issue "until Monday". Here were are suffering from a massive company wide fiasco costing us many man hours and challenges serving our customers when these guys are just sitting around enjoying their venture capital take outs for lunch. Kinda hard to take when you're working your ass off 3 states away with no breaks and no one will even respond/acknowledge the massive mistake made by their company. We were finally told today that they do not even have a customer service/care department...only a customer retention department that they self described as the department for customers considering leaving. YES, we said...that's who we need to talk to (still at 5pm...no contact for this mysterious department provided). Creating an exit plan...Such a bummer. Had such high hopes for this product. Too bad the people behind the scenes totally stink.

Pluspunten

Syncs for us seamlessly with Quickbooks online
Can handle large inventory
Lots of options for discounts and sales and alternative pricing and grouping
Love putting the orders together on on iPad and closing it out at the register on another.

Minpunten

Terrible, horrible, god awful customer service. The tech people are great at helping do a lot of things by phone; however when we did an update after a big fiasco with trying to resync iPads to printers and iPads to swipers, etc, we find out that our scale that we purchased through Revel for more cost when it was only worth less, we were told is no longer supported...this only 2 years after purchase. Sadly, we are so immersed in their system at present that we will have to purchase the new scale that they are supporting. We received zero notification that they were discontinuing the scale. The scale is a massive factor in our use of revel as 2/3 of our inventory is measured by grams. We have received run around after run around by phone, by email AND...even when I showed up at their office in San Francisco.

Debra
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Revel POS system

Beoordeeld op 27-6-2023

Same system used for different areas of our business where we had different POS systems in past....

Same system used for different areas of our business where we had different POS systems in past. Easier for administration, bookeeping, etc.

Pluspunten

Offers both retail and restaurant versions of software that works for our company, which includes a retail operation (winery & brewery) as well as a separate cafe operation.

Minpunten

"CRM" customer management is lacking on the management side; purchase reporting only available for periods of 12 months rather than entire history for customer. Reports auto load prior to dates being entered; spend a lot of time waiting for a report to load to then enter actual period wanted for report.Features removed during updates (no longer have receipt option when comping items; for winery/brewery operations we comp out bottles used for tastings on a daily basis and used these receipts routinely, only to have the feature disappear with an update).Quite expensive for our seasonal business; we need several stations during busy months but have to pay quite a bit even when several are not used during slow months.

Jim
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent System that Works Great

Beoordeeld op 30-10-2017

We have had others system and this just works great for us. It has a pretty good inventory system...

We have had others system and this just works great for us. It has a pretty good inventory system and a host of reports. The key is its makes the sales process easy. I have no problem giving Revel a strong recommendation.

Pluspunten

Our company is the merchandise concessionaire for Athletic Events at Army West Point and we are big fans of the Revel System. At our latest game, we had 11 stands and were able to push through almost 2000 transactions in a little over four hours. The system has worked flawless for us and our gross sales is up over 20% this season because of the ease of sales. We added a scanner and the fans love it. Combined with a strong credit card provider we have our sales available for us usually in 48 hours. The system works for us in many locations on batteries and its Verizon wi-fi is very good. If we have wi-fi trouble on site with a large crowd...it holds transaction and puts it through when the wi-fi is up. Our staff...not big techies...has had NO problems after expressing a feeling that the system would make it hard for customers to be serviced. We are big fans because it is helping our business. We now do almost four to one credit cards over cash purchases.

Minpunten

You will find Revel is a little more expensive than other systems. They also make a decent profit on the hardware. But it is clearly you get what you pay for....when you have great service and a strong working system....you have to pay. This is a professional system.

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Revel Systems - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Revel Systems.

Revel Systems kent de volgende prijsmodellen:

  • Vanaf: US$ 99,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Revel Systems heeft de volgende typische klanten:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Revel Systems ondersteunt de volgende talen:

Engels

Revel Systems ondersteunt de volgende apparaten:

iPad (mobiel)

Revel Systems kan worden geïntegreerd met de volgende toepassingen:

Adobe Commerce, CimpleBox, QuickBooks Online Advanced, Shopify, X-Cart, Xero

Revel Systems biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Revel Systems.