--- description: Gedetailleerde beoordelingen over Vonage Business Communications: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Vonage Business Communications met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Vonage Business Communications reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [VoIP-software](/directory/107/voip/software) > [Vonage Business Communications](/software/102429/vonage-business) # Vonage Business Communications Canonical: https://www.getapp.nl/software/102429/vonage-business Pagina: 1 / 14\ Volgende: [Volgende pagina](https://www.getapp.nl/software/102429/vonage-business?page=2) > Vonage Business biedt een in de cloud gehost VoIP-telefoonsysteem voor bedrijven, met aanpasbare functies voor de verschillende behoeften van kleine en middelgrote bedrijven. > > Oordeel: score van **4.0/5** door 320 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.0/5** | 320 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.8/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Vonage - **Locatie**: Atlanta, VS - **Opgericht**: 2001 ## Commerciële context - **Beginprijs**: US$ 19,99 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Automatic call distribution (ACD) - Beller-ID - Bestanden delen - Bewaking - CRM - CTI (Computer Telephony Integration) - Call conferencing - Callcenterbeheer - Chatten/messaging - Communicatie via meerdere kanalen - Contactenbeheer - Controle van oproepen - Dashboard - Gebruikersprofielen - Geïntegreerde communicatie - IVR - Mobiele toegang - On-demand opnamen - Online spraakoverdracht - Opnemen ## Integraties (6 in totaal) - Google Contacts - Method CRM - Microsoft Outlook - QuickBooks Online Advanced - Salesforce Sales Cloud - SugarCRM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [VoIP-software](https://www.getapp.nl/directory/107/voip/software) ## Gerelateerde categorieën - [VoIP-software](https://www.getapp.nl/directory/107/voip/software) - [Telefonie software](https://www.getapp.nl/directory/294/telephony/software) - [Videoconferentie software](https://www.getapp.nl/directory/528/video-conferencing/software) - [Unified communications software](https://www.getapp.nl/directory/599/unified-communications/software) - [Callcenter software](https://www.getapp.nl/directory/275/call-center/software) ## Alternatieven 1. [3CX](https://www.getapp.nl/software/103409/3cx) — 4.4/5 (465 reviews) 2. [Nextiva](https://www.getapp.nl/software/91289/nextiva) — 4.6/5 (916 reviews) 3. [RingEX](https://www.getapp.nl/software/105173/ringcentral-mvp) — 4.2/5 (1203 reviews) 4. [CallHippo](https://www.getapp.nl/software/107461/callhippo) — 4.4/5 (680 reviews) 5. [Google Voice](https://www.getapp.nl/software/100521/google-voice) — 4.5/5 (722 reviews) ## Reviews ### "Feedback for Vonage" — 4.0/5 > **Muteeba** | *21 december 2022* | Outsourcing/Offshoring | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Vonage is user-friendly and can work on even a slow internet connection. We can do screen recordings and send a broadcast message as well. Your own Team Members' contact details are easily available. So anytime you need to call them or find email id's, It's all there for you. Also, we can record calls as well which will help us in quality audit \& control. There is also an option to check reports on how many calls you made, received, and the call duration as well. Overall it's a great product\! > > **Minpunten**: The one thing that I don't like about this product is when it is integrated with any other software like ceipal to make calls. The call logs will not appear on the Vonage call logs. Rest everything is good\! > > My experience with Vonage has been good. No major glitch that i found while working on Vonage. ----- ### "A Refreshing Change" — 5.0/5 > **LACEY** | *25 maart 2024* | Verzekeringen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: While every VOIP has its problems, customer service with Vonage is outstanding. They never leave any tasks unfinished and no questions are left unanswered. > > **Minpunten**: The set up was tricky, but I am no phone analytics expert. ----- ### "Vonage Business" — 3.0/5 > **Roy** | *11 december 2024* | E-learning | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The fact that I can call or texted from the app > > **Minpunten**: The sms feature has been down for months, having to jump back and forth between apps to call or text > > In the beginning it was great, but only have of the capabilities makes it a hinderance in normal work activity ----- ### "Only regret is that we didn't upgrade sooner\!" — 5.0/5 > **Susan** | *5 februari 2021* | Vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The flexibility of this software is my favorite feature. I mostly work from home, and I can easily make changes for any of our users from the online dashboard, the computer app, or the phone app. The end-users at our office have successfully learned how to navigate the handsets and the online dashboards. > > **Minpunten**: We are still working on our fax numbers. Porting the number from our previous provider has proven difficult. > > I appreciate the high level of customer service and the responsiveness of the team in general. We decided to move from land lines to VoIP and are very happy that we opted to partner with Vonage for the transition. They have been very patient and helpful along the way. ----- ### "Vonage Business Communications" — 4.0/5 > **Bill Laurel** | *17 maart 2023* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Vonage Business Communications provides an inexpensive and dependable option for small and medium-sized businesses and organizations. Their business phone system is designed to make managing your communications easier and worry-free. You can get the same features and capabilities of a conventional office phone system at a much lower cost. The product experience is paramount in determining a business's success, so Vonage is devoted to creating the best user experience, starting with the design. > > **Minpunten**: I haven't found anything that I don't like yet. > > The setup was quick and easy, and the customer service was excellent. The features are great, with the ability to have multiple lines and have voicemails sent directly to my email. The prices are also very reasonable, and I am very happy with the experience. ----- Pagina: 1 / 14\ Volgende: [Volgende pagina](https://www.getapp.nl/software/102429/vonage-business?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/102429/vonage-business) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens