ConnectWise Control

Software voor ondersteuning op afstand, vergadering op afstand en toegang op afstand

4,7 /5 (1630 review) Schrijf een review!

ConnectWise Control - Overzicht

Wat is ConnectWise Control?

Met ondersteuning op afstand van ConnectWise Control kun je op elk gewenst moment en op afstand apparaten bedienen en je klanten helpen, of ze nu om de hoek zitten of over de hele wereld. Overschrijd de verwachtingen van servicelevering met snelle, betrouwbare, veilige ondersteuning op afstand die directe connectiviteit, schaalbare beveiligingsfuncties en naadloze integratie biedt. Ondersteun je klanten vanaf elke locatie met een internetverbinding, blijf vol vertrouwen werken ondanks de altijd aanwezige cyberdreigingen met out-of-the-box-functionaliteit zoals AES-256-versleuteling en tweefactorverificatie, en doe dit alles tegen een geschikte prijs voor jouw bedrijf.

ConnectWise Control - Overzicht

Prijzen

Vanaf
US$ 24,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

ConnectWise Control - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Australië, Duitsland
Ondersteunde talen
Engels

Media

575739
575740
575741
575742
582878
ConnectWise Control video ConnectWise Control video Schermopname van ConnectWise Control: ConnectWise Control reporting dashboard Schermopname van ConnectWise Control: ConnectWise Control custom branding Schermopname van ConnectWise Control: ConnectWise Control file transfer Schermopname van ConnectWise Control: ConnectWise Control remote meetings Schermopname van ConnectWise Control: ConnectWise Control video auditing

ConnectWise Control reviews

ConnectWise Control reviews

Totaalscore
4,7
/
5
Uitstekend
1198

Zeer goed
365

Gemiddeld
53

Slecht
8

Erg slecht
6

Prijs-kwaliteitverhouding
4,6
Functies
4,5
Gebruiksgemak
4,6
Klantenondersteuning
4,4
96% heeft deze app aanbevolen
Jeev Y.

If you value your time and energy, use this software

I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.


Vertalen met Google
David R.

Overwhelmingly simple yet effective

Overall this is one of the best remote control software products I've ever used. Overall it's very smooth to operate, on low speed or high latency connections, it will still work, but has (obvious) delays. Despite this, it's still possible to get the work done, there are just delays that make it appear as though you aren't doing anything since you're waiting for the next screen to render. This is especially bad during UAC prompts. I have been using this product for many years now and have rarely run into issues with it. For the price point though, this is the best product on the market and scales based on your needs.


Vertalen met Google
Aaron V.

Robust Remote Management Software, But Background Software Can Be Slow

I am not the administrator of this software, but I am a tech that uses the software to carry out administrative tasks on client computers. LabTech (ConnectWise) offers a pretty solid remote management tool that does a good job offering tools beyond simple remote access to client computers. We use two different remote management software solutions where I work. I will say, LabTech isn't the one I like the best, but it does have some key benefits over the other software.


Vertalen met Google
Adam B.

The price is right, it has enough features that were not that easy to integrate, its...

see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'


Vertalen met Google
James D.

The best remote access platform

I've tried so many remote access platforms in the past. For me they all failed when it came to support sessions for unmanaged clients. The others didn't have the features, the price was too high, and/or they were to difficult for my users. I'll be using ConnectWise Control forever.


Vertalen met Google
Jeev Y.
Sector: Farmaceutica
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen naar het Nederlands

If you value your time and energy, use this software

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 2-7-2019
Bron van de reviewer: Capterra

I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.

Pluspunten

ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.

Minpunten

No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

David R.
Sector: Olie en energie
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Overwhelmingly simple yet effective

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 25-2-2020
Bron van de reviewer: Capterra

Overall this is one of the best remote control software products I've ever used. Overall it's very smooth to operate, on low speed or high latency connections, it will still work, but has (obvious) delays. Despite this, it's still possible to get the work done, there are just delays that make it appear as though you aren't doing anything since you're waiting for the next screen to render. This is especially bad during UAC prompts. I have been using this product for many years now and have rarely run into issues with it. For the price point though, this is the best product on the market and scales based on your needs.

Pluspunten

- Ease of use
- Quick setup (cloud version)
- Minimal training required
- Easy customization
- Solid connectivity
- Requires no end user training

Minpunten

- Speed of connection varies greatly when using the cloud vs on-prem
- Must have a decent internet connection to use efficiently
- UAC prompts will cause the connection to slow down to a crawl even on good internet (not sure if a connectwise issue or a windows issue)

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Aaron V.
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 1.001-5.000 werknemers
Vertalen naar het Nederlands

Robust Remote Management Software, But Background Software Can Be Slow

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 30-7-2020
Bron van de reviewer: Capterra

I am not the administrator of this software, but I am a tech that uses the software to carry out administrative tasks on client computers. LabTech (ConnectWise) offers a pretty solid remote management tool that does a good job offering tools beyond simple remote access to client computers. We use two different remote management software solutions where I work. I will say, LabTech isn't the one I like the best, but it does have some key benefits over the other software.

Pluspunten

I really enjoy having a toolbox full of things I regularly use that I can transfer to the client's computer with just a few clicks; I can install tools like Putty, IP Scanners, TreeSize, and more without having to download them from a web browser each time I need them.

I also enjoy how easy it is to upload/download files to/from a client computer as the situation dictates. Our other remote management software requires a roundabout way of doing this, but the capabilities are built right in for LabTech (ConnectWise).

Other useful abilities include the blocking client input or even their view, and being able to draw on the screen as well.

Minpunten

When using the Automate software to interface with a client computer instead of the remote access software, sending commands and/or pulling data is quite slow. Get ready to wait 1-3 minutes for each send/receive request to complete. Thankfully, with the addition of CMD/PowerShell capabilities within remote access app by using the "Background" profile, I don't find myself using these features very often. They are sometimes necessary when the remote access app is not working properly on the client's computer though.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 10.0/10

Adam B.
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

The price is right, it has enough features that were not that easy to integrate, its reputation has

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 28-6-2019
Bron van de reviewer: Capterra

see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'

Pluspunten

THE price compared to TEAMVIEWER AND LOG|ME in
i was not a large operation so the licensing suited
i loved the idea that i could make it a subdomain of my site or just have a link and it was White labelled
affordable
once i was remotely connected it was fine
It has many integrations and partnered up with a lot of companies

Minpunten

Its a pity you have not a better business relationship with antivirus companies
in most occasions and it was happening more and more that it would be picked up as a virus --- not good and worrying
it has many integrations and features ---- these features were hard to install and because there was many versions - most the time hard to get the right compatibility -- these integrations should be one click or a signup here and there --- i wouldnt have minded paying good money if these would at least work
It was not very intiutive some tasks -- like the whole process i would go through with clients
download the exe or file
then double click on it --- if you miss it , it will be in your downloads
then click run
follow prompts
then allow
and no at this point i would sometimes get a prompt to update the software
not good, not good at all
your sales and support staff could not give a dam because i was a small 1-15 users account
it was not very easy and intuitive initially to do file transfer - have you used team viewer?
most respectable organisations wont allow 8041 port through there firewall
it has lost its good reputation that support users at the large universities have originally given it
being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool
with all the quality secure easy products on the market these days | cisco
webex|

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 6.0/10

James D.
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

The best remote access platform

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 28-5-2020
Bron van de reviewer: SoftwareAdvice

I've tried so many remote access platforms in the past. For me they all failed when it came to support sessions for unmanaged clients. The others didn't have the features, the price was too high, and/or they were to difficult for my users. I'll be using ConnectWise Control forever.

Pluspunten

Setting up online meetings - easy. Someone needs me to remote into their computer for the first time while I'm on the beach - easy. I need to maintain unattended access to over one thousand machines - you guessed it, easy. My favorite feature is sending my clipboard as keystrokes. I've used it a million times. The "Wake From Sleep" option has saved me from certain death on numerous occasions.

Minpunten

Not being able to remote into physical machines that don't have a connected display is super annoying.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
9,1/10
Gebaseerd op 1.630 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van ConnectWise Control

Prijzen van ConnectWise Control

Vanaf
US$ 24,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4,6/5
Gebaseerd op 1.630 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

ConnectWise Control - Functies

ConnectWise Control - Functies

API
Aanpasbare branding
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
Bestandsbeheer
Chatten
Documentbeheer
Documenten opslaan
Drag & Drop-interface
Gemeenschappelijke werkruimte
Integratie van derden
Opmerkingen
Prognoses
Rapportage en statistieken
Samenwerkingstools
Toegangsbeheer
Toestemmingsbeheer
Workflowbeheer
Zoekfunctionaliteit
Functies
4,5/5
Gebaseerd op 1.630 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

ConnectWise Control - Veelgestelde vragen

ConnectWise Control - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over ConnectWise Control.

V. Welke prijsmodellen heeft ConnectWise Control te bieden?

ConnectWise Control kent de volgende prijsmodellen:

Vanaf: US$ 24,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van ConnectWise Control?

We hebben geen informatie over functies van ConnectWise Control

V. Wat zijn de typische gebruikers van ConnectWise Control?

ConnectWise Control heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Middelgroot bedrijf

V. Welke talen worden door ConnectWise Control ondersteund?

ConnectWise Control ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft ConnectWise Control te bieden?

ConnectWise Control kent de volgende prijsmodellen:

Abonnement

V. Biedt ConnectWise Control ondersteuning voor mobiele apparaten?

ConnectWise Control ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan ConnectWise Control worden geïntegreerd?

ConnectWise Control kan worden geïntegreerd met de volgende toepassingen:

CloudBerry Backup, ConnectWise Automate, ConnectWise Manage, Freshdesk, ITBoost, Naverisk, Slaask, SolarWinds Passportal, Zendesk, Zendesk

V. Welke mate van ondersteuning heeft ConnectWise Control te bieden?

ConnectWise Control biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Forum, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies