Pims Auto Dialer

Pims Auto Dialer

Predictive dialer software for enterprise call centers

4.5/5 (21 review)

Pims Auto Dialer - Overzicht

Wat is Pims Auto Dialer?

The Pims Auto Dialer is a full service call center suite with inbound, outbound and broadcast dialing functions. The system can also send custom text and emails based on call dispositions made by your agents.The application is web based and hosted from the Pims Auto Dialer data center in Atlanta Georgia. You can use Windows, Mac or Linux. Pims Auto Dialer provide a soft phone; all you need is a USB headset.

Pims Auto Dialer - Overzicht

Prijzen

Vanaf
US$ 125,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

$125 per user, per month.

Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.


Pims Auto Dialer - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Canada, Verenigde Staten van Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van Pims Auto Dialer: Pims Auto Dialer's agent interface
Schermopname van Pims Auto Dialer: Pims Auto Dialer's agent interface Schermopname van Pims Auto Dialer: Pims Auto Dialer campaign summary report Schermopname van Pims Auto Dialer: Pims Auto Dialer campaign overview report Schermopname van Pims Auto Dialer: Pims Auto Dialer dashboard report Schermopname van Pims Auto Dialer: Pims Auto Dialer campaign settings interface

Pims Auto Dialer reviews

Pims Auto Dialer reviews

Totaalscore
4.5
/
5 21 reviews
Uitstekend
13

Zeer goed
5

Gemiddeld
3

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
4.9
Functies
4.6
Gebruiksgemak
4.3
Klantenondersteuning
4.6
86% heeft deze app aanbevolen
Joel P.

Maximum Functionality at minimal price

When we first started our search for a dialer it appeared we'd be price-limited to a basic power dialer, something that basically just dials the number for you when you tell it to. We were blown away by the full list of features that were available with PIMS at an extremely reasonable price. Down time has been under 5 hours over the entire year and that included scheduled maintenance! I really enjoy working with this company and look forward to long lasting business relationship with them.


Vertalen met Google
Keith B.

Had a good experience using the software.

Increase efficiency in making bulk dialling.


Vertalen met Google
Jon I.

So glad to have found PIMS

PIMS Dialer has got to be the best value for your money. I have used PIMS for almost one year now. Compared to other dialers I have used (about five) I can say PIMS is very dependable and simple. Although the design and features seem a bit rusty, the functionality of the dialer is solid. NO complaints when it comes to functionality. Some of my favorite highlights are dialing high-speed (up to four numbers at once) and the customized call disposition. So far, Customer Support has been outstanding. I can usually get a hold of someone on the phone, but if not, I am glad to say I haven't waited longer than 24 hours for a response when I need help. The technical issues I have experienced were quite minor and


Vertalen met Google
Michael A.

User friendly

The Pimsware team has been great and easy to work with! Being that I am a small company the service they provide for a single user and for the price and what you get is amazing. I shopped around for a month or so and they were the best outfit!


Vertalen met Google
Marc M.

Very happy

It takes a little bit of brain power to set up the dialer, but once you have it "down" it's amazing.


Vertalen met Google
Joel P.
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
Vertalen met Google

Maximum Functionality at minimal price

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 9-11-2016
Bron van de reviewer: Capterra

When we first started our search for a dialer it appeared we'd be price-limited to a basic power dialer, something that basically just dials the number for you when you tell it to. We were blown away by the full list of features that were available with PIMS at an extremely reasonable price. Down time has been under 5 hours over the entire year and that included scheduled maintenance! I really enjoy working with this company and look forward to long lasting business relationship with them.

Pluspunten

It is a fully functional dialer effective for a single rep but can be scaled up to include as many reps as needed. Can act as a power dialer, predictive dialer and can be used for Press '1' campaigns.

Minpunten

The included instructions can be a bit vague but the guys at PIMS are always able to explain everything we don't understand.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Keith B.
Vertalen met Google

Had a good experience using the software.

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 12-7-2018
Bron van de reviewer: Capterra

Increase efficiency in making bulk dialling.

Pluspunten

The ability to make multiple telephone calls at high speeds. The software can distinguish calls which rang without an answer, auto answers and wrong numbers, hence giving greater efficiency in making bulk calls.

Minpunten

The uploading of the call list can sometimes become technical, however, thankful to their Technical Support team who makes the process seamless.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Jon I.
Sector: Verzekeringen
Bedrijfsgrootte: 2-10 werknemers
Vertalen met Google

So glad to have found PIMS

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 9-11-2016
Bron van de reviewer: Capterra

PIMS Dialer has got to be the best value for your money. I have used PIMS for almost one year now. Compared to other dialers I have used (about five) I can say PIMS is very dependable and simple. Although the design and features seem a bit rusty, the functionality of the dialer is solid. NO complaints when it comes to functionality. Some of my favorite highlights are dialing high-speed (up to four numbers at once) and the customized call disposition. So far, Customer Support has been outstanding. I can usually get a hold of someone on the phone, but if not, I am glad to say I haven't waited longer than 24 hours for a response when I need help. The technical issues I have experienced were quite minor and

Pluspunten

It's very dependable, gets the job done

Minpunten

The design is unattractive

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Michael A.
Sector: Marketing en reclame
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen met Google

User friendly

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 10-1-2017
Bron van de reviewer: Capterra

The Pimsware team has been great and easy to work with! Being that I am a small company the service they provide for a single user and for the price and what you get is amazing. I shopped around for a month or so and they were the best outfit!

Pluspunten

The features it has everything you can think of.

Minpunten

The way the data is imported you have to have the full name in one data cell. same for address etc. It would be nice if the system auto did that step

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Marc M.
Sector: Consumentendiensten
Bedrijfsgrootte: 2-10 werknemers
Vertalen met Google

Very happy

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 14-11-2016
Bron van de reviewer: Capterra

It takes a little bit of brain power to set up the dialer, but once you have it "down" it's amazing.

Pluspunten

I don't have favorite item. I like all of it.

Minpunten

A little hard to memorize all of the options

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
9/10
Gebaseerd op 21 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Pims Auto Dialer

Prijzen van Pims Auto Dialer

Vanaf
US$ 125,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding

$125 per user, per month.

Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.

$125 per user, per month.

Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.

Prijs-kwaliteitverhouding
4.9/5
Gebaseerd op 21 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Pims Auto Dialer - Functies

Pims Auto Dialer - Functies

API
Activiteitendashboard
Automatische meldingen
Beller-ID
Bewaking
CRM-integratie
Chatten
Controle van oproepen
Instant Messaging
Integratie van derden
Oproepen doorsturen
Oproepen opnemen
Oproepen rapporteren
Oproepen routeren
Rapportage en statistieken
Realtime analyse
Realtime rapportage
Vergaderen
Videovergaderen
Voicemail
Functies
4.6/5
Gebaseerd op 21 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Aanvullende informatie voor Pims Auto Dialer

Aanvullende informatie voor Pims Auto Dialer

Voornaamste functies van Pims Auto Dialer

  • ACD
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Email Notifications
  • Segmentation
  • Text Notifications
  • Text to Speech
  • Web Access

Pluspunten

Use the Pims Auto Dialer cloud based application to work from home. It supports near shore agents working from low cost call centers. It also supports single user businesses that need automation and the efficiency of an auto dialer. Send custom text and emails based on call dispositions. Setup virtual platforms to manage multiple call centers using one system.

Pims Auto Dialer - Veelgestelde vragen

Pims Auto Dialer - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Pims Auto Dialer.

V. Welke prijsmodellen heeft Pims Auto Dialer te bieden?

Pims Auto Dialer kent de volgende prijsmodellen:

Vanaf: US$ 125,00/maand

Prijsmodel: Abonnement

Gratis proef: Niet beschikbaar

$125 per user, per month. Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.

V. Wat zijn de voornaamste functies van Pims Auto Dialer?

Pims Auto Dialer biedt de volgende functies:

  • ACD
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Email Notifications
  • Segmentation
  • Text Notifications
  • Text to Speech
  • Web Access

V. Wat zijn de typische gebruikers van Pims Auto Dialer?

Pims Auto Dialer heeft de volgende typische klanten:

Freelancers, Grote ondernemingen, Middelgroot bedrijf, Non-profit, Openbare diensten, Klein bedrijf

V. Welke talen worden door Pims Auto Dialer ondersteund?

Pims Auto Dialer ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft Pims Auto Dialer te bieden?

Pims Auto Dialer kent de volgende prijsmodellen:

Abonnement

V. Biedt Pims Auto Dialer ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door Pims Auto Dialer worden ondersteund

V. Met welke andere apps kan Pims Auto Dialer worden geïntegreerd?

Pims Auto Dialer kan worden geïntegreerd met de volgende toepassingen:

SugarCRM, SurveyMonkey, VICIdial, Zoho CRM

V. Welke mate van ondersteuning heeft Pims Auto Dialer te bieden?

Pims Auto Dialer biedt de volgende ondersteuningsopties:

Online ondersteuning, Telefonische ondersteuning