BigTime

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

The DCAA internal features make it easy for employees to comply, they have easy Quickbooks integrations and great support features

Lack of required SSO features and can't accommodate multiple countries or currencies

The timesheet module is amazingly easy. Since this is where the bulk of my team are working, it made roll out super easy. The system is over all generally very intuitive and user friendly. It's also pretty idiot proof and its not easy to mess things up. Invoice creation is outstanding, with a ton of options and features. But the best part is their support team. They have worked so hard to ensure we have a product that meets ALL of out needs. Our implementation and training with BigTime has been the best I've ever worked with in my career.

Right now, it's a little buggy and they are still implementing and adjusting certain things. The fundamentals are there, but it's obviously still newer software.