Over MyTime

MyTime is een volledig geïntegreerd platform voor planning, verkooppunt en klantenbinding voor ketens met meerdere locaties en franchises, en is ontworpen om bedrijven te helpen met groeien, plannen en het behouden van klanten.

MyTime heeft alle tools die bedrijven nodig hebben onder één dak: een uitgebreide afsprakenplanner, CRM (Customer Relationship Management), e-mailmarketing, online adverteren en aanwezigheidsbeheer, verkooppunt en meer. MyTime is ontworpen voor bedrijven van elke omvang, van eenmanszaken tot nationale franchises. Gebruikers hebben toegang tot MyTime op het web of onderweg via iPhone- en Android-apps.

Het planning- en bedrijfsplatform van MyTime kan ook worden geïntegreerd met de populaire Marketplace, waar miljoenen klanten zoeken naar lokale bedrijven en ook reviews, beschrijvingen en prijzen bekijken en in realtime boeken. MyTime werkt ook samen met Google, Facebook, YP.com, Local.com en andere, waardoor bedrijven beter zichtbaar worden en gemakkelijker te vinden zijn voor nieuwe klanten.

Prijzen vanaf:

US$ 74,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor MyTime

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 74,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor MyTime

Afbeeldingen

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Functies

Totaal aantal functies van MyTime: 90

  • API
  • Aanpasbare branding
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Aanwezigheid bijhouden
  • Activiteitendashboard
  • Afspraakplanning
  • Afsprakenbeheer
  • Automatisch nabestellen
  • Beheer van beursstands
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Bestellingen automatiseren
  • Betalingen verwerken
  • Bevestigingen/herinneringen
  • Bewaking
  • Btw-beheer
  • E-mailmarketing
  • E-mailsjablonen
  • Elektronische betalingen
  • Elektronische handtekening
  • Email Reminders
  • Evenementplanning
  • Faciliteitsplanning
  • Factureren
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Gegevenssynchronisatie
  • Groepsplanning
  • Herinneringen
  • Integratie in de administratie
  • Integratie van sociale media
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Kamers reserveren
  • Klantenaccounts
  • Klantenbeheer
  • Klantendatabase
  • Klantendatabase
  • Klantenonderzoeken
  • Klantprofielen
  • Klasplanning
  • Kortingsbeheer
  • Live chatten
  • Loyaliteitsprogramma
  • Mobiele app voor klanten
  • Mobiele toegang
  • Mobiele verzorging
  • Multilocatie
  • Online betalingen
  • Online reserveren
  • Payroll en provisies
  • Payrollbeheer
  • Personeelsbeheer
  • Personeelsbeheer
  • Personeelsplanning
  • Prijsbeheer
  • Promotiebeheer
  • Provisiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime planning
  • Realtime rapportage
  • Reserveringsbeheer
  • Resources plannen
  • Retail POS
  • Retailbeheer
  • Retourbeheer
  • Retouren bijhouden
  • Scores en reviews
  • Servicecatalogus
  • Sjabloonbeheer
  • Sms-berichten
  • Streepjescodes en tickets scannen
  • Terugkerende afspraken
  • Toegangsopties/machtigingen
  • Touchscreen
  • Verkooppunt
  • Verkooprapporten
  • Voor schoonheidsinstituten en wellnesscenters
  • Voorraad bijhouden
  • Voorraadbeheer
  • WYSIWYG-editor
  • Waarschuwingen/Meldingen
  • Wachtlijstbeheer
  • Zoeken/filteren
  • eCommerce-beheer

Alternatieven

Fresha

4,9
#1 alternatief voor MyTime
Shedul is een online boekings- en planningsoplossing voor salons, spa's, personal trainers en andere beauty- en...

ZENOTI

4,4
#2 alternatief voor MyTime
Zenoti is een alles-in-één software voor ondernemingen die salons, spa's en kuuroorden helpt hun bedrijf te beheren en...

Vagaro

4,7
#3 alternatief voor MyTime
Vagaro is een webgebaseerde oplossing voor eigenaren van salons en fitnesscentra om hun bedrijf te promoten, personeel...

Booker

4,1
#4 alternatief voor MyTime
Cloudgebaseerde software voor online boeking, planning, verkoop en marketing – alles wat je nodig hebt om je salon of...

Reviews

Totaalscore

4,7 /5
(116)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,5/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,7/5

Heb je MyTime al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 116 reviews worden weergegeven
Fiona Noelle
Totaalscore
  • Sector: Recreatieve faciliteiten en diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The Best Salon Software Ever!

Beoordeeld op 26-5-2021

The porting over of our data was quick and seamless and we have 99% of what we need. It made our...

The porting over of our data was quick and seamless and we have 99% of what we need. It made our lives so much easier.

Pluspunten

Very user-friendly! We can text clients, send scheduled and automated emails. Collect reviews, etc. Love the simple interface.

Minpunten

Time stamps on notes, tracking of packages more easily and extension of expiration dates

Overwogen alternatieven

Booker

Redenen om voor MyTime te kiezen

Unhappy with service and price

Overgestapt van

Booker

Redenen om over te stappen op MyTime

Hands down MyTime is more User-friendly and complete plus the price is a lot better too
Jeff
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Meets Our Needs But Pricey

Beoordeeld op 10-10-2020

Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would...

Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.

Pluspunten

It's pretty intuitive, relatively easy to setup, and does the job. I really like the two-way texting features.

Minpunten

I think it is expensive compared to other options and the pricing structure feels very nickel and dime. I think there are certain options that could be included in the base price without charging more. For example, to use online payment collection requires use of the full point-of-sale, which is unnecessary for my business. Also, the basic reminder emails & texts should be editable without having to subscribe to the full marketing suite.

It's a bit buggy in various workflows, like toggling between locations, the calendar does not refresh correctly.

I also wish there was more customization available to display various fields during the appointment creation process, rather than having to dive into the Client or the Pet record.

Overwogen alternatieven

Gingr en DaySmart Pet

Redenen om voor MyTime te kiezen

Appointment Plus provided very poor customer service and doesn't have some of the features like two-way messaging.

Overgestapt van

DaySmart Appointments

Redenen om over te stappen op MyTime

Gingr seemed more geared towards dog boarding facilities and didn't really align with what we needed. 123Pet doesn't offer the flexibility with settings.
Danish
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Convenient and Time saving Software

Beoordeeld op 7-9-2022

Overall MyTime is a great product. Costumer service great. I recommend other to use this application...

Overall MyTime is a great product. Costumer service great. I recommend other to use this application.

Pluspunten

I like it so much. MyTime save my time. Convenient app. Ease to use.

Minpunten

Sometimes I notice glitches in the system

Helina
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Shady business practices, unknowledgeable staff, glitchy system

Beoordeeld op 11-12-2018

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident...

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

Pluspunten

I like the look and user friendliness of the widget on our website.

Minpunten

The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

Antwoord van MyTime

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

Jaret
Totaalscore
  • Sector: Administratie
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Love this company!

Beoordeeld op 20-11-2015

I've been with MyTime for about a month now and have been thoroughly impressed with this company. ...

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

Pluspunten

User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

Minpunten

I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

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MyTime - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over MyTime.

MyTime kent de volgende prijsmodellen:

  • Vanaf: US$ 74,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

MyTime heeft de volgende typische klanten:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

MyTime ondersteunt de volgende talen:

Engels

MyTime ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

MyTime kan worden geïntegreerd met de volgende toepassingen:

Google Calendar, Google Maps, Instagram, Meta for Business, Microsoft Outlook, Quickbooks Online

MyTime biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor MyTime.