Agile CRM

Verkoop- en marketing-CRM voor groeiende bedrijven

4,2 /5 (394 review) Schrijf een review!

Agile CRM - Overzicht

Wat is Agile CRM?

Agile CRM is een alles-in-één-platform met toegewijde functies voor verkoop, marketing en service.

Alles-in-één: automatiseert de verkoop, marketing en service in één enkel, geïntegreerd platform om datalekken te voorkomen en een consistente boodschap mogelijk te maken.
Betaalbaar: moderne functies en integraties, eenvoudige implementatie en geweldige ondersteuning tegen een betaalbare prijs voor kleine en groeiende bedrijven.
Cloudgebaseerde SaaS-service die mobiel, snel en eenvoudig te gebruiken is.

Agile levert een kant-en-klare, eenvoudig te gebruiken oplossing om de inefficiënties en technische uitdagingen te overwinnen door middel van naadloze integratie van verkoop-, marketing- en serviceactiviteiten, en het omvat integraties met meer dan 60 toonaangevende toepassingen van derden.
Agile CRM centraliseert realtime klantgegevens, waardoor deze gemakkelijk toegankelijk en bruikbaar zijn voor alle teams.
Volledige telefonie-integratie samen met marketingondersteuning voor het verzenden van e-mailnieuwsbrieven, sociale campagnes en sms-berichten. Agile CRM automatiseert de betrokkenheid op het web met klantbewuste berichten, pop-ups, aanbiedingen, enquêtes en aanmeldingsformulieren.

Agile CRM beschikt over uitgebreide analyse- en rapportagefuncties voor het bewaken van bedrijfsprestaties.

Agile CRM - Overzicht

Prijzen

Vanaf
US$ 8,99/maand

Prijsopties

Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

Agile CRM - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Australië, China en nog 5 andere, India, Japan, Duitsland, Brazilië, Mexico
Ondersteunde talen
Engels, Frans, Italiaans, Portugees, Russisch, Spaans

Media

Agile CRM's drag&drop dashboard
Drill-down reporting in Agile CRM
Agile CRM's contact management timeline
Agile CRM's project management timeline
Create periodic triggers with Agile CRM. These can be customized to fit specific goals
Generate reports in Agile CRM
Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app
Create and manage tasks and events in the Agile CRM mobile app
Integrate the Agile CRM mobile app with Google Calendar
Agile CRM-video Agile CRM-video Agile CRM-video Schermopname van Agile CRM: Agile CRM's drag&drop dashboard Schermopname van Agile CRM: Drill-down reporting in Agile CRM Schermopname van Agile CRM: Agile CRM's contact management timeline Schermopname van Agile CRM: Agile CRM's project management timeline Schermopname van Agile CRM: Create periodic triggers with Agile CRM. These can be customized to fit specific goals Schermopname van Agile CRM: Generate reports in Agile CRM Schermopname van Agile CRM: Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app Schermopname van Agile CRM: Create and manage tasks and events in the Agile CRM mobile app Schermopname van Agile CRM: Integrate the Agile CRM mobile app with Google Calendar

Agile CRM reviews

Agile CRM reviews

Totaalscore
4,2
/
5
Uitstekend
193

Zeer goed
127

Gemiddeld
46

Slecht
15

Erg slecht
13

Prijs-kwaliteitverhouding
4,3
Functies
4,2
Gebruiksgemak
4,1
Klantenondersteuning
4,1
81% heeft deze app aanbevolen
Erik R.

Agile CRM is a Great First Step into the CRM World


Vertalen met Google
Guillermo G.

All I need to work in one place

The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".


Vertalen met Google
Brandon D.

Agile Review

Agile as mentioned provides a reliable service, and geared toward small-mid sized businesses. Larger companies would find better options.


Vertalen met Google
Daniel R.

Shoddy CRM backed by terrible support

Overall a very bad experience. I can't find an option in the UI to cancel the subscription — there's a pause option but not a cancellation one. The support is unprofessional and rude.


Vertalen met Google
Jonathan C.

Successful deployment - keeping us organised

Successful and efficient. Wouldn't be without it now!


Vertalen met Google
Erik R.
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Agile CRM is a Great First Step into the CRM World

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 17-4-2018
Bron van de reviewer: Capterra

Pluspunten

I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

Minpunten

There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Guillermo G.
Sector: Schoolleiding
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

All I need to work in one place

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 19-7-2019
Bron van de reviewer: Capterra

The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

Pluspunten

I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch.
Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way.
I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more.
I was able to import all the contacts in a very simple way and clean my list in a short time.
Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

Minpunten

I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Brandon D.
Sector: Luchtvaart(maatschappijen)
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Agile Review

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 6-10-2020
Bron van de reviewer: Capterra

Agile as mentioned provides a reliable service, and geared toward small-mid sized businesses. Larger companies would find better options.

Pluspunten

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

Minpunten

Agile has some limitations with ERP features, two different softwares are utilized due to needs of each department. Preference would be for a one stop shop.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 7.0/10

Daniel R.
Sector: Marketing en reclame
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Shoddy CRM backed by terrible support

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 2-11-2019
Bron van de reviewer: Capterra

Overall a very bad experience. I can't find an option in the UI to cancel the subscription — there's a pause option but not a cancellation one. The support is unprofessional and rude.

Pluspunten

The automation/workflow builder seemed to work

Minpunten

I was drawn to AgileCRM while searching for a cloud-hosted CRM that could help me build a basic drip email automation sequence.

What I found was that AgileCRM is a buggy CRM that is not suitable for business users.

Countless have pointed this out, but let me add my voice: unbranded emails are not standard and require paying an extra fee. This means that unless you pay extra (yes, to the paid plan), every email you sent through the CRM will have "Send with Agile", or something similar, in the footer. This reeks of extortion and this hidden cost instantly turned me off continuing with my evaluation.

In addition, the India-based support team is incompetent. Everything is "no problem, I understand your concern" and nothing actually gets resolved. I wasn't able to add several professional SMTP servers and the team didn't even seem capable of understanding why that was happening (hint: your SMTP editor should accept usernames even when they are not formatted as email addresses).

My advice to any business user: stay well clear.

Vertalen naar het Nederlands

Antwoord van Agile CRM

Hi Daniel, thanks for your feedback and appreciate your response. One of our Support managers has already contacted you. Agile CRM is an all-in-one software that is used by sales, marketing, & support teams that might not require sending bulk emails. After the first free 5000 emails, to get more benefits like unbranded emails, we request our customers to purchase additional packs that offer tracking features.

We have standard SMTP functionalities to support and accommodate all users. At this point, we're afraid we do not offer customized configuration. However, we have already raised this request internally and our engineering team is working on it. You can contact our Support team for more info.

At Agile, we believe in transparent billings, while canceling your Agile CRM subscription, we provide a period of 2 months to confirm your cancellation and preserve data. This is also helpful for users if they want to temporarily pause their accounts and billing too. However, you can get in

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 0.0/10

Jonathan C.
Sector: Vastgoed
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Successful deployment - keeping us organised

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 15-8-2020
Bron van de reviewer: Capterra

Successful and efficient. Wouldn't be without it now!

Pluspunten

I'd best describe this software as an intuitive office whiteboard. It organises the stages of our sales deals and links contacts, companies, tasks and events around each one. Support and availability of direct - dial in support has been superb a real strength. An initial support call seemed 'unwelcome' but supported me to scope the product quickly and was quickly appreciated.

Minpunten

Some of the synchronisation features of email and calendars have been difficult to grasp and configure (and I'm still not sure I understand Agile mail vs use of gmail! That said - I'm still using the free version so who can complain!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Gebruikersaanbeveling
8,3/10
Gebaseerd op 394 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Agile CRM

Prijzen van Agile CRM

Vanaf
US$ 8,99/maand
Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4,3/5
Gebaseerd op 394 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Agile CRM - Functies

Agile CRM - Functies

API
Aangepaste velden
Aanpasbare branding
Aanpasbare rapportage
Aanpasbare sjablonen
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
Contactenbeheer
E-mailintegratie
Elektronische betalingen
Enquêtes en feedback
Gegevens importeren en exporteren
Herinneringen
Integratie van derden
Integratie van sociale media
Kalenderbeheer
Klantendatabase
Rapportage en statistieken
Realtime gegevens
Functies
4,2/5
Gebaseerd op 394 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Agile CRM - Veelgestelde vragen

Agile CRM - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Agile CRM.

V. Welke prijsmodellen heeft Agile CRM te bieden?

Agile CRM kent de volgende prijsmodellen:

Vanaf: US$ 8,99/maand

Prijsmodel: Gratis, Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van Agile CRM?

We hebben geen informatie over functies van Agile CRM

V. Wat zijn de typische gebruikers van Agile CRM?

Agile CRM heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Freelancers, Middelgroot bedrijf

V. Welke talen worden door Agile CRM ondersteund?

Agile CRM ondersteunt de volgende talen:

Engels, Frans, Italiaans, Portugees, Russisch, Spaans

V. Welke prijsmodellen heeft Agile CRM te bieden?

Agile CRM kent de volgende prijsmodellen:

Gratis, Abonnement

V. Biedt Agile CRM ondersteuning voor mobiele apparaten?

Agile CRM ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Agile CRM worden geïntegreerd?

Agile CRM kan worden geïntegreerd met de volgende toepassingen:

Akita, Clearlogin, ClicData, Help Scout, Kissflow Digital Workplace, ProjectManager.com, SimplyCast, Tidio, Workato, Zendesk

V. Welke mate van ondersteuning heeft Agile CRM te bieden?

Agile CRM biedt de volgende ondersteuningsopties:

Online ondersteuning, Telefonische ondersteuning, Video-instructies, Kennisbank, Veelgestelde vragen