Fishbowl

Fishbowl offers and unparalleled ease of use. Our whole team was trained and up and running in hours. You simply won't find another software package with the range of features and reliability at this price range. It easily bests other software packages costing 3 times what Fishbowl costs!

Their call back support could be a little faster, but it's still likely better than most software companies.

Inventory builds and management within the FB software are great.

Two major flaws: 1) Support is very slow to respond. Their support page on their website indicates one can live chat, but It's been months since that was true. You can chat with a mindless bot all day and not get any support, but cannot chat with a real person. Email support requests often take hours to get a response. Don't even think about trying to call. 2) FB Inventory totals get out of balance with QuickBooks, presumably due to rounding. But a product that calls itself Fishbowl Inventory for QB should have some sort of built-in mechanism to keep the two in balance.

Controlling inventory and sales management

Creating customized reports can be cumbersome

Integration with our manufacturing process was easy. Purchases, Receiving, Bill of materials and Work Orders fulfilled our needs.

Reports provided are too basic, no help documentation to create your own reports. If you need a detailed or custom reports you have to purchase them apart.