---
description: Gedetailleerde beoordelingen over Verint Workforce Management: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Verint Workforce Management met soortgelijke producten.
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title: Verint Workforce Management reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Workforce management software](/directory/267/workforce-management/software) > [Verint Workforce Management](/software/101567/verint-workforce-management)

# Verint Workforce Management

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> Verint Workforce Management is een geïntegreerd pakket van tools om callcenters en klantenservicegestuurde organisaties te helpen bij het analyseren en evalueren van operationele prestaties, individuele workflows en klantenserviceniveaus.
> 
> Oordeel: score van **4.2/5** door 19 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.2/5** | 19 Reviews |
| Gebruiksgemak | 3.8/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews |
| Functies | 4.6/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Verint
- **Locatie**: Melville, VS
- **Opgericht**: 2004

## Commerciële context

- **Doelgroep**: 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Chromebook (desktop), Android (mobiel), iPhone (mobiel)
- **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Nederlands, Pools, Portugees, Russisch, Spaans
- **Beschikbare landen**: Argentinië, Australië, België, Belize, Brazilië, Canada, Chili, China, Costa Rica, Duitsland, Ecuador, El Salvador, Frankrijk, Guatemala, Honduras, Hongarije, Hongkong SAR van China, Ierland, India, Indonesië en 12 meer

## Functies

- API
- Aanpasbare rapporten
- Aanwezigheid bijhouden
- Aanwezigheidsbeheer
- Absence Management
- Activiteiten van werknemers monitoren
- Activiteiten volgen
- Activiteitendashboard
- Beheer van verlofuren
- Beschikbaarheidsbeheer
- Beveiligde gegevensopslag
- Budgettering/prognoses
- Chatten/messaging
- Clock In/Out
- Compliancebeheer
- Controle en beheer op afstand
- Controle van goedkeuringsbeheer
- Eenmalige aanmelding
- Faciliteitsplanning
- Geautomatiseerde planning

## Integraties (4 in totaal)

- Amazon Connect
- Intertel
- Twilio
- Unify

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)

## Categorie

- [Workforce management software](https://www.getapp.nl/directory/267/workforce-management/software)

## Gerelateerde categorieën

- [Workforce management software](https://www.getapp.nl/directory/267/workforce-management/software)
- [Verlofregistratie software](https://www.getapp.nl/directory/651/absence-leave-management/software)
- [Aanwezigheidsregistratie software](https://www.getapp.nl/directory/1543/attendance-tracking/software)
- [Productiviteit software](https://www.getapp.nl/directory/330/productivity/software)
- [Agenda software](https://www.getapp.nl/directory/679/calendar/software)

## Alternatieven

1. [Connecteam](https://www.getapp.nl/software/105401/connecteam) — 4.6/5 (5203 reviews)
2. [When I Work](https://www.getapp.nl/software/90360/when-i-work) — 4.5/5 (1291 reviews)
3. [Bitrix24](https://www.getapp.nl/software/90602/bitrix24) — 4.2/5 (990 reviews)
4. [Teamplify](https://www.getapp.nl/software/2066323/teamplify) — 4.8/5 (73 reviews)
5. [Humanity Schedule](https://www.getapp.nl/software/10096/humanity) — 4.3/5 (379 reviews)

## Reviews

### "Easy to Understand" — 4.0/5

> **Kevin** | *5 september 2018* | Outsourcing/Offshoring | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: The tool is very straighforward especialky with it’s functions
> 
> **Minpunten**: The tool is usually web based and has delays
> 
> Neutral. It can be improved if it has better reporting tool

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### "Difficult to deploy at first, then it gets easier to use" — 4.0/5

> **Lilian Paulina** | *27 januari 2022* | Rechtspraktijk | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: I can track and monitor my team's activities very easily
> 
> **Minpunten**: Kind of difficult to implement on a team.
> 
> I've used it for almost a year and I've been able to track my team's frequent tasks.

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### "A massive forecasting software" — 3.0/5

> **Geverifieerde reviewer** | *28 september 2022* | Computersoftware | Aanbevelingsscore: 6.0/10
> 
> **Pluspunten**: It has so much to offer in terms of forecasting, analytics, reporting, scheduling, etc.
> 
> **Minpunten**: There's not much in terms of helpful content in learning the software directly from the company. You'll need to do a ton of research on your own.

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### "Verint" — 5.0/5

> **denise** | *21 december 2022* | Verpakkingen en verpakkingsmaterialen | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: Product is easy to use and displays the employees schedule for them
> 
> **Minpunten**: There are some things we cant do in Verint, like request pto and swap shifts. We have to use ADP to do those things
> 
> Verint is a useful tool to us. We also use Verint in our advocacy department to listen to phone calls which works very well.

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### "Great for task management" — 4.0/5

> **Juan** | *27 januari 2022* | Computersoftware | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: The fact that you can monitor and track the team's operations.
> 
> **Minpunten**: Difficult to use at first, may have a couple of small bugs.
> 
> I've used it in order to implement remote-working tasks and pandemic currently made it way more functional.

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## Links

- [Bekijk op GetApp](https://www.getapp.nl/software/101567/verint-workforce-management)

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