Over NCR Silver

NCR Silver® is een tabletgebaseerd verkooppuntsysteem om kleine en middelgrote detailhandelsbedrijven te helpen hun hele bedrijf te beheren, inclusief voorraadbeheer, personeelsbeheer, geconsolideerde rapportage, mobiele POS (Point Of Service) en functionaliteit voor meerdere winkels. NCR Silver integreert met hardware, zodat je een volledig verkooppuntsysteem kunt instellen. Deze cloudgebaseerde zakelijke oplossing is gebruiksvriendelijk en werkt overal, zelfs zonder een wifi-verbinding. NCR Silver® is meer dan een verkooppuntsysteem en helpt bedrijven op een kosteneffectieve manier de verkoop, werknemers en cashflow te controleren met realtime rapporten in de cloud.

Met NCR Silver® kunnen gebruikers meerdere locaties beheren, loyaliteitsprogramma's stimuleren, bulk-e-mail verzenden naar VIP's, content delen op sociale media en rechtstreeks vanuit de backoffice de boekhouding en salarisadministratie integreren.

Inbegrepen bij een NCR Silver®-abonnement is 24-uurs klantenondersteuning en een toegewijde conciërgemedewerker die klaarstaat om de backoffice van de winkel op te zetten, alles up-to-date te houden en te zorgen voor voortdurende assistentie en training.


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Twijfels over NCR Silver? Vergelijk met een populair alternatief

NCR Silver

3,7 (143)
Niet beschikbaar in jouw land
VS.
Meeste reviews

Beginprijs

US$ 79,00
maand
Geen prijsinformatie gevonden

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

47
64

Integraties

3
9

Gebruiksgemak

4,1 (143)
4,1 (423)

Prijs-kwaliteitverhouding

3,5 (143)
3,6 (423)

Klantenservice

3,4 (143)
3,4 (423)

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3,9
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Toast POS

4,2
#2 alternatief voor NCR Silver
Toast POS-oplossing is een cloudgebaseerd restaurantbeheerplatform voor restauranteigenaren om personeels- en operatione...

Aloha EPOS

4,3
#3 alternatief voor NCR Silver
Aloha is een cloudgebaseerde EPOS-oplossing die is ontworpen om bars en restaurants te helpen hun zakelijke levenscyclus...

Square Point of Sale

4,7
#4 alternatief voor NCR Silver
Square Point of Sale is een POS-oplossing voor Android- en iOS-apparaten met tools voor het beheer van betalingen,...

Reviews

Totaalscore

3,7 /5
(143)
Prijs-kwaliteitverhouding
3,5/5
Functies
3,4/5
Gebruiksgemak
4,1/5
Klantenondersteuning
3,4/5

Heb je NCR Silver al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 143 reviews worden weergegeven
Gil
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Good compromise between cost and functionality, and great customer service

Beoordeeld op 23-7-2018

This is a very affordable all-in-one system that lets us track sales, track employee hours and...

This is a very affordable all-in-one system that lets us track sales, track employee hours and performance, and process credit cards. It does what it is supposed to do quite well. However, like any software, it takes some getting used to, and it is only after a few weeks that you really get comfortable with it. We live in an area where our internet keeps going down, and this system will continue to function even with the internet down. One important note for people in a similar situation is that you should not use the recommended configuration if your internet is shaky. (Their customer service helped us wit this.) They recommend a secure hard wire from the main printer to the internet modem. When the internet goes down, that interrupts communication back to the ipad, and the printer and cash drawer are not functional. Instead, as their person advised us, we use Bluetooth for that connection, and that way the iPad always is connected to the printer and the cash drawer. A minor hassle occurs sometimes when the internet goes down and devices pick up different floating IP addresses, in which case you have to delete existing connections and reconnect the new ones. I believe you can avoid this by using fixed IP addresses, but am not sure how to do that. These are pretty minor glitches once you get used to them.

Pluspunten

POS software is something that you use in real time so it is essential that you be able to fix problems quickly. Their customer service is very good - they almost always pick up at once and they are always able to tell you what to do.

Minpunten

This is a multi-use system. As a restaurant, we had to get used to some features that are more for general retail, although it does contain things like table assignment and so forth.

Chris
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

More than a cash register!

Beoordeeld op 24-7-2018

Overall I've been very pleased. I think it's obvious that NCR has taken it's decades of experience...

Overall I've been very pleased. I think it's obvious that NCR has taken it's decades of experience working with registers and retailers, fulfilling their needs, and applied it to the Silver app. It isn't the cheapest option on the market but it's way more reliable than any windows PC based POS. I'm not worried about viruses and windows errors or even brief power outages disrupting my business. If I have a wifi connection, I'm in business.

Pluspunten

The back office, inventory management, and customer tracking is terrific. Any system can fulfill the basic need of helping you ring up a sale, but Silver offers features that I didn't know I needed until I had them. Computing sales tax for state filing, locating past customer purchases, super useful features.

Minpunten

I'd like to be able to add devices without additional fees. I guess I don't understand why having a second device changes anything with regard to the costs incurred. I had a copy of the app on my phone purely as a backup in case something happened to my tablet but realized it was costing me every month for something that I wasn't using.
When wifi is having problems, I wish there would be a way to cache those transactions offline for processing when wifi is connected again. As it stands, I end up using the old carbon copy forms to take and impression and running the transaction later.

Mix
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Buyer beware!!!

Beoordeeld op 8-7-2019

The only times we got any communication was before and up to the sale. After that we only got to...

The only times we got any communication was before and up to the sale. After that we only got to speak to someone when there was a problem. the programming of the menu items, modifiers, void/comp reasons etc. was clearly done by people that have never been in the restaurant business so every abbreviation and menu item had to be re-done by us which took up valuable time that we did not have. there is a log of all of the issues that were called in that has yet to be addressed by management. everyone seems to just want to pass it down the line and nobody has taken ownership of the problem and certainly nobody has offered a solution. Except for TOAST POS that we have replaced your system with. I will never do business with NCR again and will be completely honest with anyone whom asks my opinion or about my experience.

Pluspunten

BOH reporting was about it. I wish there was more.

Minpunten

The connectivity was terrible. The hand held EMV chip processors tie up the terminal so no other servers can use it until the transaction has been completed. we had to buy additional iPads just to process payments using a SQUARE swipe attachment and set up separate account for payment so we could latr transfer the money into our actual account once the NCR payments had posted. The payment process is terribly time consuming and has caused a great deal of negative feedback on social media which has cost us in sales and also in repeat customers. Additionally, we had 3 of the portable units fail in the middle of service, on 3 separate occasions, causing payment log jams and upsetting even more guests ( the units had to be replaced and it took 3-4 days for them to arrive...) WORST system ever in my 39 years in the business!

Denise
Totaalscore
  • Sector: Kunst en nijverheid
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Stress releaf

Beoordeeld op 19-6-2019

I have told, shown and recommend your system to many small business owners but they tend to go with...

I have told, shown and recommend your system to many small business owners but they tend to go with other systems due to cost, they love the look on my bar with my 2 ipads on their stands, one for NCR Cimplebox calendar check ins and the other for NCR Silver POS studio sales.

Pluspunten

Ease of teaching my employees, Ease of getting my reports, Ease of looking up so many things like cancelled tickets(times of cancellations would help), helps me keep track on employees.

Minpunten

Not seeing the integration of my online calendar system, thought their might be a discount for the calendar. Control of emails is a "0" - no means to click on several at a time to delete as I uploaded 6,000+ only to find out I could only use 2500 at a time, not I need to upload them all again in groups. But then if I have duplicates there is no easy way to tell and I do not want to bother my customers with duplicate emails. I also have no idea if my (Cimplebox) calendar emails are automatically going over to the Silver.

Andrea
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Limitations in reporting and discounts

Beoordeeld op 23-7-2018

I have't experienced any "problems" with NCR Silver. I would however like to know more about what...

I have't experienced any "problems" with NCR Silver. I would however like to know more about what the program is capable of because I don't believe I am utilizing all of the options to the best of their ability.

Pluspunten

I like that I can program in the specifics of the items that I sell. We carry several thousand sku's and I can program each barcode of each variation of each product. I also like that there are reports that are valuable to my business, such as sales reports and time clock reports.

Minpunten

There are limitations to the reporting that I need for my business. There is no way to show what quantity and dollar amount of inventory I have on hand during any given period.
With our industry, I need to know monthly inventory totals on hand, both quantity and dollar amount. In addition, there is no shrinkage tracking for damaged, shopworn, or missing items.

5 van 143 worden weergegeven Lees alle reviews

NCR Silver - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over NCR Silver.

NCR Silver kent de volgende prijsmodellen:

  • Vanaf: US$ 79,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

NCR Silver heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

NCR Silver ondersteunt de volgende talen:

Engels

NCR Silver ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

NCR Silver kan worden geïntegreerd met de volgende toepassingen:

LevelUp, QuickBooks Online Advanced, Xero

NCR Silver biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor NCR Silver.