
Over NCR Counterpoint
NCR Counterpoint biedt een volledig verkooppunt- en inventarisbeheersysteem. Hiermee kunnen detailhandelaars hun bedrijf runnen met volledige toegang tot gegevens vanaf elke locatie.
Het verkooppuntbeheersysteem integreert een interface met touchscreen, zodat je je teams en je producten efficiënt kunt beheren. Met NCR Counterpoint kun je je prijzen wijzigen en een verkoop uitvoeren wanneer je maar wilt.
Het beheer van de inventaris en voorraden wordt eenvoudiger dankzij NCR. Met het fysieke inventarissysteem kun je je artikelen goed tellen, terwijl je binnen de toepassing je voorraad binnen je winkels kunt verplaatsen en je artikelen kunt controleren.
De toepassing biedt je ook een mobiele interface om je op de hoogte te houden en toegang te krijgen tot informatie, waar je ook bent. Ontvang sms-berichten en e-mailmeldingen wanneer er iets ongewoons gebeurt.
Verhoog ook je omzet door e-mailmarketingcampagnes te creëren en je efficiënt op je klanten te richten via je klantendatabase.
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NCR Counterpoint
Beginprijs
Prijsopties
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Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
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Reviews
Heb je NCR Counterpoint al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
Beoordeeld op 11-10-2012
First, an explanation on ratings. I would have given it five stars for Ease of Use, except that I...
First, an explanation on ratings. I would have given it five stars for Ease of Use, except that I am a new user and am still learning my way around the system. That said, it is easy to figure out how to do certain tasks, but when I can't figure it out, their customer support is top notch.
We are a small farm that produces approximately 1,300 gallons of maple syrup each year, and we raise alpacas for their fiber. Our farm store is stocked with maple syrup and maple goodies, plus an inventory of alpaca products, from yarn to apparel to accessories.
I went with CounterPoint, v8.4 because it is affiliated with NCR, a major corporation that has been around a long time. The implementation team at Radiant Systems was excellent. I had the system installed on my laptop, and so far it is working great. As a new user, I am still learning how to do certain tasks, and the project team has continued to hold my hand until I have mastered all the basics. We're almost there....
It is too early to tell how I have benefited from the system, but I am looking forward to comparing my holiday retail season to last year, when I had little time to enjoy the holidays and limited resources to control my inventory.
CounterPoint allows you to add on modules, such as integrated website management, gift card processing, scheduling and ticket sales, etc. RCS outsources these modules to other companies so they can focus directly on the point of sale functionality and improvements and assure that the modules work properly with CounterPoint.
Lastly, RCS invited me to their users conference, which I highly recommend to any user of this POS program. The informational sessions covered all kinds of topics to better use CounterPoint, and it included sessions on retailing strategies that I found very helpful. RCS is truly a class act.
- Sector: Detailhandel
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
CounterPoint is one of the most functional POS software on the market
Beoordeeld op 20-1-2015
Pluspunten
CounterPoint and RCS, to me, are like the cream and sugar in my coffee (and I've gotta have my coffee fix every day). I can't imagine CounterPoint without RCS! What is coffee without sugar? RCS is there for you every time you need them or just have a question!
I'm a systems administrator who has been effectively using CounterPoint SQL for more than 2 years now. CounterPoint is one lean, mean calculating machine; it has made a day and night difference in our daily business routines. With CounterPoint, we are so much more efficient and effective, 100% of the time.
RCS supports this product so well that they came out to our first Go Live store deployment to make sure we were ready and set to go. At the Go Live, we hit the ground running and haven't looked back. Counterpoint SQL with RCS leading the way has made all things possible, including making our working lives so much better! The reporting has saved store managers valuable time and freed them up to allow them do more in keeping the daily operations under control. Accounting knows what is going on at any given moment, and Retail management has seen such an overall improvement in the way our business runs and functions. They just keep expanding and using CounterPoint for more and more.
Minpunten
There isn't anything to not like about either RCS or CounterPoint.
- Sector: Detailhandel
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 1.0 /10
Product is fair ... but they will nickle and dime you to death ...
Beoordeeld op 16-7-2016
Pluspunten
What I like best about Counterpoint is that it is a functional way to ring up sales and manage inventory.
Minpunten
Where do I begin? Well, when I first got this program in 2010, I paid an extraordinary amount for 40 hours of one-on-one phone/online training. When we hit 35 hours, I still did not know how to ring up a single sale! They were training me in the "details" of what Counterpoint could be programmed to do. I finally said, "Stop! I don't need to know any of this. Teach me how to enter inventory, create receivers and purchase orders, and how to ring up sales with discounts, etc." And, guess what, the guy teaching me know how to do any of that! It was so ridiculous. So I switched (they don't let you do this easily) from the company I purchased Counterpoint from to Rapid POS as my training company, and they were better. They, at least, knew how to operate the software!
- Sector: Detailhandel
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Counterpoint is a Remarkable Product!
Beoordeeld op 29-6-2015
Pluspunten
We have been using Counterpoint for 2 years now, our experience has been positive on all levels of our organization. Our accounting team, retail operations, and our Information Technology team have all had enormous successes with installation, training, reporting, etc. Bank card processing is secure, easy to implement and maintain. Cashiers catch on very quickly, customers love the ease of use.
Minpunten
Negatives are minimal, seems as if support sometimes is a bit slow in coming, some of the SQL database configurations pose a bit of a challenge, but overall satisfaction remains high.
- Sector: Detailhandel
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
NCR Silver Review
Beoordeeld op 9-12-2016
I like all the back office features of NCR, there's actually more features than we will use for our...
I like all the back office features of NCR, there's actually more features than we will use for our small tobacco shop, but I like that they are there if we ever decide to implement them. NCR offered to input all of our inventory for us, but we decided to do it ourselves so we could become more familiar with the software. At times I wished we had just had NCR input our inventory because it did take awhile, but I feel like I have a better handle on a lot of the features now.
The checkout process is simple, it's easy to look up an item without a barcode, and it's simple to apply discounts.
NCR Counterpoint - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over NCR Counterpoint.V. Wat zijn de typische gebruikers van NCR Counterpoint?
NCR Counterpoint heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door NCR Counterpoint ondersteund?
NCR Counterpoint ondersteunt de volgende talen:
Engels
V. Biedt NCR Counterpoint ondersteuning voor mobiele apparaten?
NCR Counterpoint ondersteunt de volgende apparaten:
V. Met welke andere apps kan NCR Counterpoint worden geïntegreerd?
We hebben geen informatie over welke integraties NCR Counterpoint kent
V. Welke mate van ondersteuning heeft NCR Counterpoint te bieden?
NCR Counterpoint biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
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