Segment

Segment

Customer data hub

4.6/5 (31 review)

Segment - Overzicht

Wat is Segment?

Segment is a customer data management and analytics solution that helps you make sense of customer data coming from multiple various sources. The app integrates with hundreds of other apps, pulling data from these apps into a single platform. It also pulls data from your websites as well as from devices such as mobiles, tablets, browsers, smartwatches, iBeacons, point-of-sale registers, and TVs. You can access all of your data in Segment and automate it to a schematized SQL database using Amazon Redshift to analyze how your product is being used, identify trends, understand revenue, and evaluate campaign performance. Segment stores a copy of your raw data so you can access it anytime. With Segment you can export your data to any of your existing, internal systems and apps. You can also replay your historical data into new apps and tools that you have subscribed to or are trialling. Segment's live stream feature lets you view events in real-time such as when someone makes a purchase on your site or app. You can also use the Segment plug-in to integrate Segment with your ecommerce platform.

Segment - Overzicht

Prijzen

Vanaf
N/A

Prijsopties

Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

Free - 100,000 events per month
$29 - 1,000,000 events per month
$79 - 10,000,000 events per month
$349 - 20,000,000 events per month


Segment - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Canada, Europa, Verenigd Koninkrijk, Verenigde Staten van Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van Segment: Choose your integration in Segment
Schermopname van Segment: Choose your integration in Segment Schermopname van Segment: Event tracing in Segment Schermopname van Segment: New Segment feature- live debugger

Segment reviews

Segment reviews

Totaalscore
4.6
/
5 31 reviews
Uitstekend
22

Zeer goed
7

Gemiddeld
1

Slecht
0

Erg slecht
1

Prijs-kwaliteitverhouding
3.8
Functies
4.6
Gebruiksgemak
4.4
Klantenondersteuning
4.3
94% heeft deze app aanbevolen
Jonny D.

Segment - The Data Layer to Have

Segment solves the problem of add script once. Enable quickly.
Data flows and needs a pipe to steer it in the right direction. Segment makes this easy.
Create a data science team in seconds and connect to a wide and vast number of tools and connections from Adwords to Facebook all the way through to iOS and Android. This covers many bases.


Vertalen met Google
Tamás S.

A reliable tool for event tracking and syncronization

In our organization Segment is mostly used to track events from the website backend. There are other feature rich alternatives for frontend tracking but server-side tracking is not a priority for them.

Segment really saves a lot of software, devops and data engineer hours alike by reliable continuous data delivery.


Vertalen met Google
Guruprasad H.

Good tool for startups

Overall, it helps you to start really fast. We at www.quiznext.in use segment to collect data from our app and send it to warehouse, firebase, fb etc.


Vertalen met Google
Christopher S.

Great software to remove the burden of countless API integrations

Saved a ton of dev time


Vertalen met Google
Fayssal J.

Segment is a great tool, if you can afford it then you should start using it right now.

Always happy to recommend segment ! A great tool.


Vertalen met Google
Jonny D.
Sector: Financiële dienstverlening
Bedrijfsgrootte: 51-200 werknemers
Vertalen met Google

Segment - The Data Layer to Have

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 2-9-2019
Bron van de reviewer: Capterra

Segment solves the problem of add script once. Enable quickly.
Data flows and needs a pipe to steer it in the right direction. Segment makes this easy.
Create a data science team in seconds and connect to a wide and vast number of tools and connections from Adwords to Facebook all the way through to iOS and Android. This covers many bases.

Pluspunten

Segment have built a best in class data layer and data management tool.
The tool is easy to set up and creating destinations and understanding sources is simple.

Add the code for Web, Mobile or a data warehouse. Then enable product and marketing teams to enable and disable marketing and product tools easily.

The new personas feature is also incredibly powerful.

Make collecting analytics .track and .page and .identify easy.

Minpunten

Segment does make data easy and because of the quality of the tool it does come at a cost. The benefit is it does scale with you because the price plan works on MTUs. But it really depends on the size of your business.
Beware not to over enable and connect too much if you are not using it. This will add un-necessary load which can impact mobile page speed.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Tamás S.
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 51-200 werknemers
Vertalen met Google

A reliable tool for event tracking and syncronization

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 24-10-2019
Bron van de reviewer: Capterra

In our organization Segment is mostly used to track events from the website backend. There are other feature rich alternatives for frontend tracking but server-side tracking is not a priority for them.

Segment really saves a lot of software, devops and data engineer hours alike by reliable continuous data delivery.

Pluspunten

- Intuitive UI.
- Event tester on the UI.
- Several client libraries.
- You can sync even your backdata, e.g. when setting up a new warehouse.
- Pricing is based on users not events.

Minpunten

- Custom schedule for synchronisation or event validation is only available in higher packages.
- Some integrations just don't support a moderately sophisticated setup. E.g. if you don't want 1 million API calls a day you should construct specific Segment calls to update Salesforce leads.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 8.0/10

Guruprasad H.
Sector: E-learning
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Good tool for startups

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 5-2-2019
Bron van de reviewer: Capterra

Overall, it helps you to start really fast. We at www.quiznext.in use segment to collect data from our app and send it to warehouse, firebase, fb etc.

Pluspunten

Easy setup, Easier to collect data and send to warehouse. Integration with other tools is easy.

Minpunten

Not all integrations are seemless. Many integrations require client side app installation, which just reduces the code a bit. Once you start attracting decent users, it turns out to be expensive and need to look for alternative tools.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Christopher S.
Sector: Voedselproductie
Bedrijfsgrootte: 51-200 werknemers
Vertalen met Google

Great software to remove the burden of countless API integrations

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 25-4-2018
Bron van de reviewer: Capterra

Saved a ton of dev time

Pluspunten

It takes the burden off of our own teams to manage a slew of API integrations. This saves us a ton in developer costs in time, and makes it very easy to vet new tools for our analytics and marketing stacks.

Minpunten

Like any abstraction layer, not everything is plug-and-play. As you start to use more integrations, this becomes more complicated in it's own right, and you sometimes need to regress back to a standard API integration.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Fayssal J.
Vertalen met Google

Segment is a great tool, if you can afford it then you should start using it right now.

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 31-7-2018
Bron van de reviewer: Capterra

Always happy to recommend segment ! A great tool.

Pluspunten

The last tool to integrate with various apps. Write once and integrate infinitely.
Time saving is worthless and make your app load much faster.

Minpunten

Pricing is not small businesses friendly ;(
Would be great if we can write and view integrations comments from other users.
Please share future integration pipeline.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
8.8/10
Gebaseerd op 31 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Segment

Prijzen van Segment

Vanaf
N/A
Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

Free - 100,000 events per month
$29 - 1,000,000 events per month
$79 - 10,000,000 events per month
$349 - 20,000,000 events per month

Free - 100,000 events per month
$29 - 1,000,000 events per month
$79 - 10,000,000 events per month
$349 - 20,000,000 events per month

Prijs-kwaliteitverhouding
3.8/5
Gebaseerd op 31 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Segment - Functies

Segment - Functies

API
Aanpasbare rapportage
Activiteitendashboard
Ad-hocrapportage
Bewaking
Business intelligence
Dashboards maken
Drag & Drop-interface
Gefilterde weergaven
Gegevens filteren
Gegevens importeren en exporteren
Gegevensvisualisatie
Grafieken maken
Integratie van derden
Rapportage en statistieken
Realtime analyse
Realtime gegevens
Samenwerkingstools
Trendanalyse
Visuele analyse
Functies
4.6/5
Gebaseerd op 31 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Aanvullende informatie voor Segment

Aanvullende informatie voor Segment

Voornaamste functies van Segment

  • 24/7 monitoring
  • 99.99% uptime
  • Analytics for ecommerce
  • Customer data management
  • Export API
  • Hundreds of app integrations
  • Invite collaborators
  • Live events stream
  • Pull data from POS, iBeacons, smartwatches
  • Query data in Amazon Redshift
  • Raw data strorage
  • Real-time analytics events
  • Replay historical data
  • SQL data visualization
  • Send data from mutiple devices
  • Unlimited projects
  • Webhook integration

Pluspunten

  • Data import: Pull together customer data from your apps, websites and from multiple devices - from phones to smartwatches - as well as internal product and transactional data.

  • Data analysis: Use SQL in Amazon Redshift to query your data, apply cross-product analysis, and forecast trends.

  • Data replay: When you start trialling or using a new application Segment replays your historical data and brings it into these new tools.

  • Advanced integrations: Segment integrates with hundreds of tools, from marketing, to sales, to business intelligence. You can also order new integrations to be built and use the one-click ecommerce plugin for use with ecommerce platforms.

  • Customization: Use webhooks to forward all events to your own servers and invite team members to collaborate on certain projects.

  • Segment - Veelgestelde vragen

    Segment - Veelgestelde vragen

    Hieronder zie je enkele veelgestelde vragen over Segment.

    V. Welke prijsmodellen heeft Segment te bieden?

    Segment kent de volgende prijsmodellen:

    Prijsmodel: Gratis, Abonnement

    Gratis proef: Niet beschikbaar

    Free - 100,000 events per month $29 - 1,000,000 events per month $79 - 10,000,000 events per month $349 - 20,000,000 events per month

    V. Wat zijn de voornaamste functies van Segment?

    Segment biedt de volgende functies:

    • 24/7 monitoring
    • 99.99% uptime
    • Analytics for ecommerce
    • Customer data management
    • Export API
    • Hundreds of app integrations
    • Invite collaborators
    • Live events stream
    • Pull data from POS, iBeacons, smartwatches
    • Query data in Amazon Redshift
    • Raw data strorage
    • Real-time analytics events
    • Replay historical data
    • SQL data visualization
    • Send data from mutiple devices
    • Unlimited projects
    • Webhook integration

    V. Wat zijn de typische gebruikers van Segment?

    Segment heeft de volgende typische klanten:

    Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf

    V. Welke talen worden door Segment ondersteund?

    Segment ondersteunt de volgende talen:

    Engels

    V. Welke prijsmodellen heeft Segment te bieden?

    Segment kent de volgende prijsmodellen:

    Gratis, Abonnement

    V. Biedt Segment ondersteuning voor mobiele apparaten?

    We hebben geen informatie over apparaten die door Segment worden ondersteund

    V. Met welke andere apps kan Segment worden geïntegreerd?

    Segment kan worden geïntegreerd met de volgende toepassingen:

    ActiveCampaign, Ambassador, Chartio, Help Scout, Iterable, LiveChat, Lodgify, Olark, Optimizely, Thinkific

    V. Welke mate van ondersteuning heeft Segment te bieden?

    Segment biedt de volgende ondersteuningsopties:

    Kennisbank, Online ondersteuning, Telefonische ondersteuning