Blue Jeans

Pluspunten

I like that BlueJeans has a Wi-Fi screen bar for me to check on the reliability of my Internet connection at any moment. Plus the feature where you can share the screen and choose which window/screen area exactly you want to show others. This has a nice side-effect for tutoring or training people – you can show others a document or presentation while privately going through other staff on your device. A perfect product for real-time video- and audio-conferences. Great for face-to-face remote communication, tutoring, training or teaching. I’d say it’s a quite solid tool for webinars as well. Love the AV quality – even when the connection is not so stable.

Minpunten

Just one very minor nitpick: I would prefer a pop-up message or something like that for people who want to connect that says they should mute their microphones and cell phones. From my own experience, it’s really annoying when people join a conference and everybody else has to listen to sounds around them (or in their phones). So I think it would be better to just mute them automatically, so others don’t have to remind them.

Pluspunten

BlueJeans Video Communications is the best so far in terms of hosting a large-scale video conferencing because it doesn't matter if the attendees to such video conference is as few as 3 or as many as 50+ since the overall quality is just the same. We shifted from FreeConferencePro and UberConference to BlueJeans Video Communications, because we had multiple mishaps before, and worst it happened during a client call. With BlueJeans Video Communications, we didn't experience any connectivity and disconnection issues. It is easy to use as well because you can connect to the conference via mobile or home phone, via the web link even without downloading the desktop version or the desktop version if you are the host of the conference.

Minpunten

What I least like about the software is that if you are the host, you are obliged to download the desktop version of BlueJeans Video Communications so that you can be assured that the full functionality will be working smoothly. I hope they make it possible as well that the web version will have no issues in screen sharing or file sharing.

Pluspunten

I was using zoom on daily basis for giving product demo to customer but when I started using blue jeans it was whole together different experience best part is that they have excellent video and audio quality

Minpunten

there installation process i havent understand till date , first they tell to install app then when you click meeting link it says if app does not launch click here and yes app never launches on its own

Pluspunten

I like the audio and video quality offered by Bluejeans and also the integrations it supports with other business apps I use like Outlook and Slack. You can have your permanent room to schedule meetings and invite people or can create separate meetings. Also, being a cloud solution, it offers the flexibility to be accessed via browser as well which makes it easy to schedule meetings with clients as well as they don't need to install any client on their devices.

Minpunten

The meeting can't be started unless the organizer joins. At times this becomes a constraint and wastes a lot of time of many people in case organizer gets late due to some reason. Also, if my headphones are already connected, a lot of times I have to unplug and plug them again to make them work with Blue Jeans.

Pluspunten

BlueJeans has been our department's meeting solution for more than a year and its capabilities to connect with other devices is amazing. It has superb video and audio call quality and the best part is that service is always up and running, there are very few disconnections. The feature i fancy the most is that 150+ people can join a call, so we can add our entire department as well as remote teams in a meeting.

Minpunten

BlueJeans itself works great but support staff is not very helpful if we come across a problem support staff takes a long time to respond to our queries.