Over Housecall Pro

Housecall Pro ondersteunt professionals met alle aspecten van hun dagelijkse workflow, waaronder: taakplanning, klantendatabase, facturering en betalingsverwerking, dispatch van technici en nog veel meer. Het is ook volledig geïntegreerd met toegang tot de Housecall-boekingsapp voor consumenten.

Housecall Pro is een full-service tool waarmee serviceprofessionals hun hele bedrijf op hun smartphone en gratis webportal kunnen runnen. De app wordt aangeboden tegen een concurrerende lage prijs en ondersteunt serviceprofessionals met alle aspecten van hun workflow, waaronder: taakplanning, klantendatabase, facturering en betalingsverwerking, dispatch van technici en nog veel meer. Het is ook volledig geïntegreerd met toegang tot de Housecall-boekingsapp voor consumenten.

Housecall Pro zorgt voor gelijke verhoudingen door kleine bedrijven te bewapenen met high-tech tools tegen de meest concurrerende lage prijzen op de markt om beter te concurreren; het is ideaal voor bedrijven met 1 tot 30 werknemers. Het bespaart tijd en geld en biedt een remarketingtool voor klanten met een sterk potentieel om het aantal opdrachten voor de serviceprofessional gemiddeld te verdubbelen. Housecall Pro is een zeer eenvoudige manier om de controle te nemen en een bedrijf te organiseren met meer dan 30 verticale aanbiedingen voor behoeften op het gebied van thuisdiensten.

Met deze alles-in-één tool kunnen professionals hun klanten unieke diensten aanbieden. Met Housecall Pro kunnen bedrijven overstappen van pen en papier op digitaal, waardoor hun workflow en activiteiten worden gestroomlijnd. Bovendien is het betaalbaar en helpt het zelfs kleine bedrijven om hun bestaande klantendatabase gemakkelijk over te dragen en te importeren.


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Twijfels over Housecall Pro? Vergelijk met een populair alternatief

Housecall Pro

4,7 (2.785)
VS.

Beginprijs

US$ 69,00
maand
US$ 1,58
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

144
82

Integraties

11
1

Gebruiksgemak

4,6 (2.785)
4,3 (258)

Prijs-kwaliteitverhouding

4,6 (2.785)
4,4 (258)

Klantenservice

4,7 (2.785)
4,5 (258)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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4,5
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Reviews

Totaalscore

4,7 /5
(2.785)
Prijs-kwaliteitverhouding
4,6/5
Functies
4,5/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,7/5

Heb je Housecall Pro al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 2.785 reviews worden weergegeven
Malcolm
Malcolm
Totaalscore
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

HouseCall Pro is Simply Stunning!

Beoordeeld op 16-5-2017

Pluspunten

I have worked in the corporate software industry for more than 30 years. Most recently I worked at a major software supplier with big name major accounts with more than 30,000 licenses for some of their customers. My role involved all aspects of customer service, including corporate demos, involvement in the sale process and post-implementation customer service.

The reason I started this review with that information is that I am actually blown away by the similarities between how HouseCall Pro treats it's customers in comparison.

My business is just starting out with only a handful of employees but from day one my engagement with HouseCall Pro has been astonishing - in a very good way - with me receiving as much care and attention as I have been used to giving to my own customers in the past! The initial contact tried to understand the key points that I was looking for in the software before setting up a one-on-one meeting where those key points were shown to me in a live demo.

The software itself is actually perfect for my business. The learning curve was a little different to what I expected but the support has been absolutely first class. The online help is excellent, but the online support chat window is phenomenal. The folks in support not only know their stuff, they respond quickly, help with the questions I have, and have a laugh along the way. What actually prompted this review was a more recent phone call to the support team. I had to leave the call before they answered. Totally unprompted, within 5 minutes, they had called me back to see how they could help. Now, THAT was impressive.

I completed a lot of research prior to deciding to invest in HouseCall Pro. I made the right decision, without question, when I moved forward with HouseCall Pro.

I highly recommend this product.

Ryan
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Housecall Pro changed my life!

Beoordeeld op 9-7-2020

My overall experience with Housecall Pro has been fantastic. Even more so since I upgraded to the XL

My overall experience with Housecall Pro has been fantastic. Even more so since I upgraded to the XL

Pluspunten

Having the ability to track time, movement, KPI's, reviews, payments, scheduling etc is so powerful!

Minpunten

There are some things that yhe other juggernauts in the industry have that this software doesn't but I am confident they will get there, and I'm happy to have gotten in at basicalky the ground floor.

Overwogen alternatieven

Service Fusion

Redenen om voor Housecall Pro te kiezen

Software only did a fraction of what I needed it to.

Redenen om over te stappen op Housecall Pro

I chose Housecall Pro over these others amongst many things, customer service, price point, responsiveness, and that HCP is constantly working to get better.
Esther
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Mixed Emotions

Beoordeeld op 19-6-2019

PRO: Liked the GPS locator for the office and field techs. The app was also very easy for the...

PRO: Liked the GPS locator for the office and field techs. The app was also very easy for the techs to maneuver. Having a picture of the tech when notifying the customer via text they were on their way was great. Made our customers feel at ease for them to know who would be coming to their door.
CON: Chat takes way too long and not able to speak to someone. We have a lot of commercial accounts that require a purchase order number on the invoice. There is no "box" to add PO, need to put in the notes at bottom of invoice. Should be at the top of the invoice for customers to reference quickly. Job location only has two lines available. Again, a lot of our commercial customers have several job descriptions and need to have the job location name (1st line), street address (2nd line) and city, state and zip (3rd line). They do have the "parent/child" entry but they are separate from each other when searching or invoicing. Can't search for an invoice number quickly. Need to pull up the customer and then find the invoice. Invoice template could not be changed, font too large and spaced out way too far so almost every invoice went into 2 pages. A lot of our commercial customers had complained because they were having to print out multiple pages for an invoice.

Pluspunten

We loved the GPS that showed the property location and street view. This helped our techs locate the property without questioning. Also when entering the job, it prevented the office from a typo when entering the property street address.

Minpunten

At first sign up we were given our "own" personal trainer. However, she was on a time limit and did not help with our concerns. Would cut me off and say she had to take other calls, would need to set up another appointment... a few days later. Got my 30 minutes again, then she said set up 5 jobs and see how they go. The problem is that our business did not stop, it had to keep running and we didn't know how to set up our system. By the time it was set up we had a huge backlog of entering, late invoices, etc.

After our 2 or 3 visits with our "personal trainers", they converted us to customer service online chat only. It took a long time to get someone to respond, most times would lead into another question, wait again, and so on. Wasted so much time in the office! At the beginning of set up, it took days and hours to get results, very, very frustrating. Kept asking if we could just speak to someone and they said they were set up for online chat and could make an appointment if the concern was something a chat could not resolve. I would need help at that moment, would not want to wait several days to speak to someone.

( After a few weeks we ended up going to Service Fusion which gave us 60 full days with our personal trainer. Would spend up to an hour on the phone guiding us through the set up. And if our rep was not available, you could speak to anyone on the customer service team. Absolutely wonderful!)

Jacob
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Housecall Pro Rocks

Beoordeeld op 8-7-2020

The best part about Housecall Pro is the fact that we have all of our information for the entire...

The best part about Housecall Pro is the fact that we have all of our information for the entire business in one spot. It is one stop shop. It also integrates with Quickbooks Online, so we do not have to mess with transferring everything every time. It automatically does it for us. The customer service is also great, as they are quick to find an answer if they cannot fix it right away. I would highly recommend this company and software.

Pluspunten

This software brings our entire company together. It helps us with all the scheduling needs that we have, and definitely helps keep all of your information together in one spot. You can also access this from your mobile devices too which is huge! We wouldn't be where we are today in our company if it wasn't for Housecall Pro.

Minpunten

There are a few features missing, that could make some delegations a little easier, but after while, when they hear from a bunch of people that they want this option added, they will add and integrate it to the software.

Overwogen alternatieven

ServiceTitan

Redenen om voor Housecall Pro te kiezen

Housecall Pro had a lot more options for us, and it was very centered around our line of work. The previous software was very generic, and did not offer everything that we were wanting.

Overgestapt van

Verizon Connect

Redenen om over te stappen op Housecall Pro

The pricing for ServiceTitan was unreasonably high. Some of the products were great, and could be very useful, but after seeing other reviews, and looking at the actual price we would be paying per year, was incredibly high, and we would not be able to comfortably afford that!
Taylor
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great functionality!

Beoordeeld op 30-6-2020

Housecall Pro was so easy to setup and has been a breeze to use ever since. I've has a wonderful...

Housecall Pro was so easy to setup and has been a breeze to use ever since. I've has a wonderful experience with the program and don't feel the need to seek further programming. Housecall was definitely the right choice for our company.

Pluspunten

The best thing about this program is the simplicity. It takes no time to figure out how to learn something new with this program. The customer support is great to work with and can figure most things out rather quickly. It's is so nice having such a great program with all the essentials built in one.

Minpunten

There isn't much to not like. The program is always updating features. They always takes suggestions, which is nice. If you'd like to see something, it's usually there within a few months.

Overwogen alternatieven

ServiceTitan en FieldEdge

Redenen om voor Housecall Pro te kiezen

Quicken is very basic. There isn't any scheduling software involve and that made it very hard to operate. We switch to Housecall Pro to gain the ease of time management.

Overgestapt van

Quicken

Redenen om over te stappen op Housecall Pro

Housecall Pro was the best fit, for the best price. All other companies seemed as if you were getting less for more money.
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Housecall Pro - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Housecall Pro.

Housecall Pro kent de volgende prijsmodellen:

  • Vanaf: US$ 69,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Housecall Pro heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500

Housecall Pro ondersteunt de volgende talen:

Engels

Housecall Pro ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Housecall Pro kan worden geïntegreerd met de volgende toepassingen:

CallRail, Google Calendar, Gusto, Mailchimp, Meta for Business, Mixpanel, QuickBooks Online, SendGrid, Stripe, Twilio, Zapier

Housecall Pro biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Housecall Pro.