Housecall Pro

HCP has a good scheduling function as it is easy to see a week and move resources around easily. It needs a rolling week versus a static Monday to Friday that is currently deployed. The current scheduling feature is HCP's best feature. Hopefully they will not change it and emulate other software firms that have absolutely poor scheduling functions

Impossible to use HCP to create contracts that are legally binding. Must use docuSign or another application. Invoicing cannot be customized. It is line items based and cannot be summarized. You cannot customize messaging, and invoices end up being most frustrating for customers on big multiday jobs. You cannot create and save your invoice letters. Integration with Quickbooks is a daily challenge, search function is truly a problem with the new release, there is no logic to how jobs and estimates are stored in hcp, hcp calls "jobs" invoices. Imagine getting an hcp "invoice" before the job has even started very confusing to customers and employees until you get used to it. this is for a tiny business or for a team who has no software experience.

As a software engineer, some of the aspects of Housecall Pro that I appreciate include its scalable architecture, flexible APIs, and advanced security features. The platform is built on modern technology stacks, such as React and Node.js, which allows for quick development and deployment of new features. Its open API architecture also enables easy integration with third-party applications and services, providing businesses with a wide range of options for customization and automation. Additionally, Housecall Pro's security features, such as SSL encryption and PCI compliance, help protect sensitive data and ensure regulatory compliance. Overall, Housecall Pro provides a solid and reliable foundation for service-based businesses to build their operations on.

I have found that the pricing can be a bit high for some businesses, especially if they are just starting out or have a limited budget. Additionally, while Housecall Pro offers many customizable features, some users have reported difficulty in customizing certain aspects of the software to their specific needs. Finally, while the mobile app is generally reliable, some users have experienced occasional slow loading times.

Ease of use, but full featured, strong mobile app as well as desktop. Integration with Quickbooks online version Also google maps integration and GPS. Online book from our website directly to the software works well.

Lack of ability to have tech to accept the jobs through the app since we work with independent contractors who can refuse jobs they don’t want. Also there does not seem to be a way for customers to choose the crew they want when booking online