Housecall Pro

CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.

Great Job Guys! Really, I mean it.

Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model.

6 years ago it was good and slowly it has become more of a pathetic program based on the value for your dollar as a small business owner. The customer support is the worst in any company that I have ever seen. The longer your with them the worse you will be treated. If you do not upgrade with the growing cost of the company. You will be left behind on there older model app. Small business owners do not need all the bells and whistles what they need is a strong customer support system. Customer support is through a text messaging system. As a SBO one must do several jobs functions and can not wait for a text response. This is the now some people need answers ASAP. If we treated our customers the way HCP treated us. We would not be in business. For a company like HCP they need to be looking at customer reports and not so much of there monetary value of how much they can make from the consumer. Since I left them and closed my account they are randomly charging me $10 a month. Now they can not figure out how to stop the charge because no direct line to communicate the issue. So now I have to call my bank and charge back for unauthorized charges.

Currently moved over to Jobber a little behind HCP but half the price. HCP quote should be: “if you want the best we will make you pay for it! We will offer you crap options for customer service support!”

Housecall Pro was refreshing to use after searching through many softwares and going through many demos from others. The website is easy to use and doesnt overwhelm users with unnecessary features.

Everyone that I've spoken to so far has been wonderful. All of my onboarding specialist have been especially fantastic. I have been extremely pleased so far.