Meltwater
Meltwater
Over Meltwater
Als wereldwijde pionier in online mediamonitoring en media-informatie onderscheidt Meltwater zich als zeer uitgebreide alles-in-één oplossing voor professionals op het gebied van public relations, communicatie en marketing.
Doorzoek nieuwsverhalen, berichten op social media en vele andere mediatypen, zodat je alles wat relevant is voor je merk, concurrenten en sector kunt volgen. De innovatieve AI-gestuurde technologie voor mediamonitoring biedt klanten, in combinatie met het wereldwijde netwerk van partnerschappen, toegang tot inhoud op lokaal, nationaal en wereldwijd niveau.
De rapporten worden aangedreven door de grootste inhouddatabase in de sector en bieden je bruikbare inzichten. Elke organisatie heeft verschillende KPI's als het gaat om het meten van resultaten. Met behulp van het uitgebreide scala aan statistieken kunnen klanten de service aanpassen aan hun behoeften om hun rendement en resultaten beter te begrijpen.
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Beginprijs
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Reviews
Heb je Meltwater al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Awesome PR and social media tracking
Beoordeeld op 3-2-2019
Pluspunten
Used this to track client placements, as well as find contact details for reporters / editors. Easy to navigate, and our team could easily customize the specific dashboards.
Minpunten
Definitely can need some training to get up and working. We had our account managers come in to train up the team.
- Sector: Internet
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
We use Meltwater Daily and Have for Years... Great tool and service.
Beoordeeld op 14-5-2019
We've been a customer for 3+ years and use Meltwater on a daily basis. Initially, we were mostly...
We've been a customer for 3+ years and use Meltwater on a daily basis. Initially, we were mostly using the media monitoring features exclusively, and that alone was enough value to justify our account. More recently we've also been using the Influencer platform for media research and outreach and that has also proven to be extremely useful. Much of our content marketing is driven by things we're able to uncover on a daily basis using Meltwater.
Pluspunten
The breadth of features. Ease of use and flexibility. Daily email reports, customizable Dashboards, integration with analytics and social platforms, comprehensive media/influencer database and contact platform. Outstanding proactive service and support.
Minpunten
No real complaints about the software. It is very robust and even after several years, we are finding new beneficial ways to leverage Meltwater.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 51-200 werknemers
- Anders 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Disingenuous business practices
Beoordeeld op 11-12-2018
Our organization is a client of Meltwater's and found the service was not benefiting us. The...
Our organization is a client of Meltwater's and found the service was not benefiting us. The reports, stats and information provided were not beneficial.
I indicated to the account specialist, I wasn't sure we would be renewing when they sent me a confirmation for renewal on October 26, 2018. Their only discussion was about getting me best prices. I did not sign the renewal confirmation. Our services were to end January 14, 2019. At no time did they mention automatic renewal or that I needed to send a formal notice of termination.
On December 7th, in response to their many emails asking me to sign the renewal confirmation I advised them we would definitely not be renewing - 38 days before the services were to end. For the first time, they advised me we were automatically renewed and they would be sending us a bill. They said it was "preset"
I asked for the contract and was shocked to see the termination terms aren't even listed on the main contract page - they are instead buried in a link, under topics such as spam. A link, of course, can be altered at any time.
The contract document defines start and end dates, and makes no mention of automatic renewal. Your account reps make no mention of automatic renewal. I find this disingenuous.
Pluspunten
Nothing - it said our reach was over 200 billion - there are less than 8 billion people on the planet.
Minpunten
It is redundant and doesn't deal with reality.
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1-5 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Simple Intuitive Social Media Monitoring
Beoordeeld op 29-1-2021
If you are new to social media marketing and need a software that is easy to follow, Meltwater is...
If you are new to social media marketing and need a software that is easy to follow, Meltwater is one of the best on the market. It will give you all of the tools you need to effectively take your social media presence to the next level by comparing previous posts and finding what truly works best for your brand.
Pluspunten
I'm a business owner for a small ecommerce based business. Social media is a huge part of our advertising and it's extremely time consuming to manage entirely on my own. This software allows me to view important analytics in one place. The interface is extremely intuitive and very easy to use. Everything you "need" to know is on the front page. You can see everything from mentions to impressions and new followers all in one place. They even have a "positivity percentage" and "competitive rank" that compares your audience reaction to others in a similar field.
Minpunten
I've used quite a few social media marketing tools. This one is simple- and that's one thing I really like about it. But I'd like to see a few more options. I really wish I could find a software that allowed me to both manage and monitor in the same application. But, alas, I can only find softwares that do one or the other.
Antwoord van Meltwater
Hi Dawn, thank you for your positive review! We're glad you find such value in our products. We do offer a streamlined solutions to social media management and social listening in one platform, so I encourage you to connect with your account rep!
- Sector: Consumentenelektronica
- Bedrijfsgrootte: 201-500 werknemers
- Wekelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great article filtering for PR!
Beoordeeld op 3-8-2022
Pluspunten
The filtering of relevant articles is unmatched by competitors. Also able to track multiple brands in the same account.
Minpunten
The report dashboard isn't as intuitive as I would like. There are lot of analytics that can be done but a bit difficult to set up exactly as I wanted the data to present.
Meltwater - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Meltwater.V. Welke prijsmodellen heeft Meltwater te bieden?
Meltwater kent de volgende prijsmodellen:
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Meltwater?
Meltwater heeft de volgende typische klanten:
11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Meltwater ondersteund?
Meltwater ondersteunt de volgende talen:
Chinees, Duits, Engels, Frans, Iers, Italiaans, Japans, Nederlands, Noors, Portugees, Spaans, Zweeds
V. Biedt Meltwater ondersteuning voor mobiele apparaten?
Meltwater ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Meltwater worden geïntegreerd?
We hebben geen informatie over welke integraties Meltwater kent
V. Welke mate van ondersteuning heeft Meltwater te bieden?
Meltwater biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Meltwater.
Social media marketing tools
