Selligent MC

Omnichannel marketing solution fusing insight & engagement

4,5 /5 (13 review) Schrijf een review!

Selligent MC - Overzicht

Wat is Selligent MC?

Selligent Marketing Cloud is an omnichannel marketing solution for identifying customers, analyzing behavior across channels, and interpreting data with custom reports. With capabilities such as universal client profiles, contextual personalization, multi-platform campaign management, behavioral tracking and targeting, interaction optimization, and an open API architecture, Selligent Marketing Cloud equips users with the tools to help convert website visitors into customers and sales.

With tools to engage customers via content across various platforms including email, SMS, mobile apps, social platforms, website, print, and customer care, Selligent allows businesses to target customers in the most effective way by analyzing and interpreting user behavior to create tailored content. Universal consumer profiles are assembled by extracting data from all platforms and cross-channel communications, eliminating the need to manually input data from different sources, and Selligent’s open API allows for integration with multiple data sources.

Utilizing the user-specific universal data, businesses can create personalized content relevant to each customer's current context. Data-driven content and workflows can be created using Selligent Marketing Cloud content tools with features including personalized website journeys, complex logic, automated content assembly, event triggered actions, communication follow-ups, and much more.

Marketing campaigns can be created and launched across multiple channels at once, with cross-channel opportunity management and multi-touch communication streams. Campaigns can be managed from one central interface and content can be scheduled, A/B tested, analyzed, and optimized with the assistance of business intelligence, in-depth reports and analytics.

Selligent MC - Overzicht

Prijzen

Vanaf
N/A

Prijsopties

Gratis proef
Prijs-kwaliteitverhouding

Contact Selligent for pricing information.


Selligent MC - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Duitsland
Ondersteunde talen
Nederlands, Engels, Frans, Duits, Italiaans, Spaans

Media

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Selligent MC reviews

Selligent MC reviews

Totaalscore
4,5
/
5
Uitstekend
8

Zeer goed
4

Gemiddeld
1

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
4,7
Functies
4,8
Gebruiksgemak
4,2
Klantenondersteuning
4,4
92% heeft deze app aanbevolen
Geverifieerde reviewer

Automation is magical


Vertalen met Google
Anja S.

It is a very powerful tool with numerous features


Vertalen met Google
Jonny D.

Data modelling is amazing

Smart!


Vertalen met Google
Nicola A.

One-Stop-Shop for CRM Campaign/Program Management


Vertalen met Google
Jan B.

Flexible data model + open API can handle even the craziest campaign scenarios


Vertalen met Google
Geverifieerde reviewer
Sector: Computersoftware
Vertalen naar het Nederlands

Automation is magical

Wekelijks 6-12 maanden lang gebruikt
Beoordeeld op 26-1-2018
Bron van de reviewer: Capterra

Pluspunten

Really helped me streamline my automated marketing emails that I sent to clients. It's streamlined so much

Minpunten

Not as easy to setup as I would have liked. A bit clunky to be honest. Their support team is A+ though

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Anja S.
Vertalen naar het Nederlands

It is a very powerful tool with numerous features

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 16-8-2017
Bron van de reviewer: Capterra

Pluspunten

It is a very powerful tool with countless features ( of course it requires thorough implementation to be able to use it to the full extent).

Implementation and configuration require some expertise, but once the system is set up properly, usability is quite good:

- Setting up email & omni channel journeys is fairly easy using the journey map: components can easily be added by drag and drop and modified afterwards.
- A/B tests can easily be set up.
- Setting up and targeting user segments is also quite straight forward.
- We set up & now use the SMS interface which also works without any issues.

- We're quite happy with our Account/partner management they are really up to speed, are very responsive and committed to their clients success.

Minpunten

We feel that the reporting feature requires a lot of clicks and is not really clear & easy to read at one glance.

We also see some room for improvement in the field of customer support regarding speed/responsiveness and thoroughness.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Jonny D.
Sector: Financiële dienstverlening
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Data modelling is amazing

Anders 2+ jaar lang gebruikt
Beoordeeld op 23-10-2019
Bron van de reviewer: Capterra

Smart!

Pluspunten

We selected selligent because we wanted to use our own data! Selligent has the best data management and construction in the market. It has enabled us to do truely unique and advanced things.

Minpunten

It’s a desktop windows only application. It’s miles behind where it needs to be on web and in browser. Could be great but let down by slow development. They understand data and the future but need to catch up and fast!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 5.0/10

Nicola A.
Sector: Horeca
Vertalen naar het Nederlands

One-Stop-Shop for CRM Campaign/Program Management

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 3-8-2017
Bron van de reviewer: Capterra

Pluspunten

Complete campaign and CRM data management with limited need to involve IT.

Life-Cycle Campaign Management Tool allows the execution of complex, multi-channel campaign flows in a simple drag and drop interface.

Integrates forms and landing pages to allow seamless data flows between website and Message Studio databases.

Efficiency in campaign execution with templates and multiplicative work flows.

Facilitates multiple sub-organizations with users ranging from novice to campaign and data experts.

Open Time Personalization with LiveContent allows for very cool functionality within email templates.

Minpunten

Some functionality limitations in the drag and drop features, however these can usually be remedied with SQL coding.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Jan B.
Vertalen naar het Nederlands

Flexible data model + open API can handle even the craziest campaign scenarios

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 28-8-2017
Bron van de reviewer: Capterra

Pluspunten

- intuitive GUI that is easy to handle by marketing people
- powerful A/B/C/D ... testing
- great concept of Action List that trigger and control complicated scenarios
- flexible data model and powerful rest api for data integration
- SQL console for those whose who want to understand what happens under the bonnet
- email delivery speed on GRID infrastructure

Minpunten

- not that friendly for MAC users. Requires a tiny exec component installed on PC to run Campaign environment.
- very detailed privilege tree, requires some time to master

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Gebruikersaanbeveling
8,4/10
Gebaseerd op 13 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Selligent MC

Prijzen van Selligent MC

Vanaf
N/A
Gratis proef
Prijs-kwaliteitverhouding

Contact Selligent for pricing information.

Contact Selligent for pricing information.

Prijs-kwaliteitverhouding
4,7/5
Gebaseerd op 13 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Selligent MC - Functies

Selligent MC - Functies

A/B-tests
API
Aanpasbare branding
Aanpasbare sjablonen
Activiteitendashboard
Automatische meldingen
Beheer van e-mailmarketing
Bewaking
Campagneanalyse
Campagnebehee
Campagnesegmentering
Contentbeheer
Drag & Drop-interface
Engagementanalyses
Gegevens importeren en exporteren
Integratie van derden
Integratie van sociale media
Marketing via meerdere kanalen
Rapportage en statistieken
Realtime analyse
Functies
4,8/5
Gebaseerd op 13 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Aanvullende informatie voor Selligent MC

Aanvullende informatie voor Selligent MC

Voornaamste functies van Selligent MC

  • A/B testing
  • API
  • API availability
  • Activity dashboard
  • Activity logging
  • Application integration
  • Behavior tracking
  • Business intelligence
  • Business process control
  • CRM integration
  • Campaign management
  • Campaign planning
  • Campaign segmentation
  • Click-through tracking
  • Contact database
  • Content management
  • Conversion optimization tools
  • Customer experience management
  • Customer segmentation
  • Customizable templates
  • Dashboard creation
  • Data extraction
  • Data storage management
  • Drag & drop interface
  • Email distribution
  • Email marketing
  • Email tracking
  • Event triggered actions
  • Multi-campaign
  • Multi-channel distribution
  • Multi-channel marketing
  • Performance reports
  • Permission management
  • Real time data
  • Real time reporting
  • Real time updates
  • Role-based permissions
  • Rules based algorithms
  • SMS marketing
  • Self service portal
  • Social network marketing
  • Visitor targeting
  • Workflow management

Pluspunten

  • Selligent Marketing Cloud open API architecture allows users to integrate with other external applications and synchronize data across platforms.

  • Customizable dashboards provide users with a quick overview of the most import data and reporting for the business. Any number of chosen reports can be pinned to the dashboard and dashboards can be customized for each user or role.

  • Users can carry out A/B split and multi-variate testing for every step of the customer journey for insight into how each approach is performing and allows businesses to instantly optimize the user experience.

  • Comprehensive reporting and analytics provide insight into how marketing campaigns are performing and how customers are engaging with the brand. The business intelligence suite provides deep visual analytics and allows users to discover untapped value segments.

  • Users can create content such as communication streams, lifecycle campaigns, and omnichannel communication which can be saved as templates to ensure brand consistency. Strict permission controls can be added to the template library to control who can access and modify content.

  • Selligent MC - Veelgestelde vragen

    Selligent MC - Veelgestelde vragen

    Hieronder zie je enkele veelgestelde vragen over Selligent MC.

    V. Welke prijsmodellen heeft Selligent MC te bieden?

    Selligent MC kent de volgende prijsmodellen:

    Gratis proef: Beschikbaar

    Contact Selligent for pricing information.

    V. Wat zijn de voornaamste functies van Selligent MC?

    Selligent MC biedt de volgende functies:

    • A/B testing
    • API
    • API availability
    • Activity dashboard
    • Activity logging
    • Application integration
    • Behavior tracking
    • Business intelligence
    • Business process control
    • CRM integration
    • Campaign management
    • Campaign planning
    • Campaign segmentation
    • Click-through tracking
    • Contact database
    • Content management
    • Conversion optimization tools
    • Customer experience management
    • Customer segmentation
    • Customizable templates
    • Dashboard creation
    • Data extraction
    • Data storage management
    • Drag & drop interface
    • Email distribution
    • Email marketing
    • Email tracking
    • Event triggered actions
    • Multi-campaign
    • Multi-channel distribution
    • Multi-channel marketing
    • Performance reports
    • Permission management
    • Real time data
    • Real time reporting
    • Real time updates
    • Role-based permissions
    • Rules based algorithms
    • SMS marketing
    • Self service portal
    • Social network marketing
    • Visitor targeting
    • Workflow management

    V. Wat zijn de typische gebruikers van Selligent MC?

    Selligent MC heeft de volgende typische klanten:

    Freelancers, Grote ondernemingen, Middelgroot bedrijf, Non-profit, Klein bedrijf

    V. Welke talen worden door Selligent MC ondersteund?

    Selligent MC ondersteunt de volgende talen:

    Nederlands, Engels, Frans, Duits, Italiaans, Spaans

    V. Welke prijsmodellen heeft Selligent MC te bieden?

    We hebben geen informatie over prijsmodellen van Selligent MC

    V. Biedt Selligent MC ondersteuning voor mobiele apparaten?

    We hebben geen informatie over apparaten die door Selligent MC worden ondersteund

    V. Met welke andere apps kan Selligent MC worden geïntegreerd?

    Selligent MC kan worden geïntegreerd met de volgende toepassingen:

    CM.com, LoginRadius, Qualifio, SatisFactory, Skedify, Tatango

    V. Welke mate van ondersteuning heeft Selligent MC te bieden?

    Selligent MC biedt de volgende ondersteuningsopties:

    Kennisbank, Telefonische ondersteuning, Online ondersteuning, Veelgestelde vragen, Video-instructies