--- description: Gedetailleerde beoordelingen over Ameyo: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Ameyo met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ameyo reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Klantenservice software](/directory/231/customer-service/software) > [Ameyo](/software/10033/ameyo-communication-suite) # Ameyo Canonical: https://www.getapp.nl/software/10033/ameyo-communication-suite Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.nl/software/10033/ameyo-communication-suite?page=2) > Een alles-in-één suite voor klantinteractie die wereldwijd meer dan een miljard interacties mogelijk maakt > > Oordeel: score van **4.2/5** door 100 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.2/5** | 100 Reviews | | Gebruiksgemak | 4.2/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.9/5 | Gebaseerd op alle reviews | | Functies | 4.0/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Ameyo - **Locatie**: Gurgaon, India - **Opgericht**: 2013 ## Commerciële context - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel) - **Ondersteunde talen**: Arabisch, Duits, Engels, Frans, Portugees, Spaans - **Beschikbare landen**: Australië, Bahrein, Botswana, Brunei, Burundi, Cambodja, Canada, Centraal-Afrikaanse Republiek, China, Djibouti, Egypte, Equatoriaal-Guinea, Ethiopië, Filipijnen, Gabon, Gambia, Ghana, India, Indonesië, Iran en 45 meer ## Functies - AI Copilot - API - Aanpasbare rapporten - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Alerts/Escalation - Automatic call distribution (ACD) - Automatische nummerkiezer - Autoresponders - Beheer van enquêtes/peilingen - Beheer van meerdere kanalen - Beheer van supporttickets - Beheer van vergaderingen - Beller-ID - Bellijstbeheer - Bewaking - CRM - CTI (Computer Telephony Integration) - Callcenterbeheer ## Integraties (6 in totaal) - Freshdesk - Salesforce Sales Cloud - SugarCRM - Talisma CRM - Zendesk Suite - Zoho CRM ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software) ## Gerelateerde categorieën - [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software) - [Callcenter software](https://www.getapp.nl/directory/275/call-center/software) - [IVR-software](https://www.getapp.nl/directory/289/ivr/software) - [Contactcenter software](https://www.getapp.nl/directory/593/contact-center/software) - [Predictive dialer software](https://www.getapp.nl/directory/849/predictive-dialer/software) ## Alternatieven 1. [Convoso](https://www.getapp.nl/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews) 2. [DialedIn CCaaS](https://www.getapp.nl/software/104279/chasedata) — 4.8/5 (324 reviews) 3. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1781 reviews) 4. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4079 reviews) 5. [Nextiva](https://www.getapp.nl/software/91289/nextiva) — 4.6/5 (916 reviews) ## Reviews ### "A good software for call center, marketing and customer service" — 3.0/5 > **Geverifieerde reviewer** | *5 maart 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: A good thing about Ameyo is its user interface. The dialer is on appropriate place so that we can dial and make calls easily. As well as I have used it with LeadSquared to call our leads automatically without switching tabs and that experience was great. Voice when we call is clear. > > **Minpunten**: Call recording page interface is a bit complex because there are lot of filters that makes it difficult to understand and see recordings we want. Carrier selection process isn't good because we have to login everytime. > > My overall experience with Ameyo is good so far. Soon, I'm thinking to explore its IVR module. ----- ### "Connect without Interruption" — 5.0/5 > **Vinoth** | *11 maart 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Best App for Connecting people through internet. Call Recording and Managing are very good as they have all data with it.As this has many extensions we can easily switch to the best available network. > > **Minpunten**: Sometimes it logout intermittently. ----- ### "Feedback || Byjus" — 3.0/5 > **vishwanath** | *2 maart 2022* | Schoolleiding | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: user friendly and easy integration of CRM, Supervisor monitoring tool, > > **Minpunten**: Application issues (depend on the release) > > service team need to improve. The dialer is not enough capable to fulfil Byjus requirement ----- ### "Amazing Experience" — 5.0/5 > **Mohamed** | *6 november 2022* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is the easiest way to use Ameyo in a call center to manage all related tasks, such as answering calls inbound and outbound dialer, monitoring calls remotely by the quality assurance team, managing the agent adherence and off-board activities "Auxes", also there a great part of the reporting and all the required data to manage the service level. > > **Minpunten**: Sometimes, especially when using low internet speed connections the pages take so much time to load and this might some issues for the users, I recommend creating a special view "lowered version" for such internet speed. > > The whole thing is amazing when it comes to using Ameyowith all available features, I'm using a lot of things because of my job duties, Reporting daily weekly, and monthly reports, Real-time to maintain the Service level, updating the dialer for the outbound team, everything looks better with Ameyo. ----- ### "Ameyo is helping our Bank in many ways." — 4.0/5 > **Bayarbaatar** | *7 maart 2022* | Bankwezen | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I actually likes Ameyo's great support. They are available at all time like 24/7. They always helps on our software incidents and problems. Overall the software is easy to use. But first time you look at this software. I actually didn't know what to do. But after a week I learned how to use use it. > > **Minpunten**: Ameyo actually needs audit log that very easy to use who changed something on somewhere. We have some problems on our front-end. some buttons doesn't work and there is some spelling mistake. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.nl/software/10033/ameyo-communication-suite?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/10033/ameyo-communication-suite) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens