Odyssee Field Service reviews

Odyssee Field Service

Field Service Software

Totaalscore

4,5 /5
(2)
Prijs-kwaliteitverhouding
4/5
Functies
5/5
Gebruiksgemak
5/5
Klantenondersteuning
5/5

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2 reviews

Markus
Totaalscore
  • Anders 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Well structured and easy to handle.

Beoordeeld op 11-6-2018

Pluspunten

An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.

Minpunten

each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand)

Antwoord van Odyssee Mobile

Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV.

Wolf
Totaalscore
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

This is a fantastic Online and Offline Tool for service personnel!

Beoordeeld op 11-6-2018

Perfect service capabilities. Very cost-effective particularly compared to local solutions .

Perfect service capabilities. Very cost-effective particularly compared to local solutions .

Pluspunten

Online plus Offline.
Ties in nicely with our Exact Cloud ERP solution.
Multi-language capability. For us and other clients both German and English support is mandatory for our market.

Minpunten

There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool!