SAP SuccessFactors HXM Suite reviews

SAP SuccessFactors HXM Suite

Cloudgebaseerde software voor HCM (Human Capital Management, beheer van menselijk kapitaal)

Totaalscore

4,0 /5
(270)
Prijs-kwaliteitverhouding
3,7/5
Functies
4,0/5
Gebruiksgemak
3,8/5
Klantenondersteuning
3,7/5
Sorteren op

270 reviews

Tiana
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

There's always something in here you didn't know it was capable of

Beoordeeld op 13-3-2019

SF is great because the experience changes for each user. You can control access down to each page...

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Pluspunten

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Minpunten

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

Geverifieerde reviewer
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Need improvement on user experience

Beoordeeld op 8-8-2019

It's a very capable and customizable platform for any kind of business needs but user interface and...

It's a very capable and customizable platform for any kind of business needs but user interface and performance needs to be improved.

Pluspunten

SAP is a well-known management system which is recognized by most of companies and can be adapted for your needs without knowledge of hard programming. You can drag and drop someting to create your own system.

Minpunten

User interface is not friendly and it works slowly. If you use on a browser, go back future can struggle. Developers should focus to increase GUI and performance.

Geverifieerde reviewer
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Horrible UX, hight cost and lacking features (Recruiting module)

Beoordeeld op 25-5-2018

Pluspunten

Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

Minpunten

- Crap UX: Means many clicks = drags down productivity
- Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above
- No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings.
- This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost.
- No built in surveys. For instance if you want to check your candidate experience and such.

The list goes on but you get the picture.

Pranav
Totaalscore
  • Sector: Farmaceutica
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Success factors builds healthy environment to work

Beoordeeld op 25-2-2023

Excellent software to implement & use in any type of industry as it manages multiple things in...

Excellent software to implement & use in any type of industry as it manages multiple things in single software.

Pluspunten

It's ease of use and mobile accessibility are the most important factors about this software, which I liked the most. It's provides one click access to payrolls,income tax , attendance, training related information.

Minpunten

Sometimes it takes very much time to respond to sudden commands , which makes process bit slower.

Eduardo
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great HR software and for salaries & benefits

Beoordeeld op 14-12-2019

The employee management has improved substantially since Success Factors was implemented in my...

The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.

Pluspunten

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

Minpunten

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Conrado
Totaalscore
  • Sector: Luchtvaart(maatschappijen)
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 5.0 /10

SAP is a very powerful ERP system but must be for smart people to be able to fully functionalit...

Beoordeeld op 27-5-2018

We were able to automate our Time Management system although more training is required for the...

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

Pluspunten

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Minpunten

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Christiaan
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

SuccessFactors Review

Beoordeeld op 8-9-2019

It offers a great and easy platform to build a Human Resources system

It offers a great and easy platform to build a Human Resources system

Pluspunten

It is a great Human Resources tool for clients and implementing it has been made relatively simple and straight foreward

Minpunten

Some of the modules/features for consultants are archaic and needs to be updated. The quarterly updates are also not always tested properly, and this tends to break some features

Geetika
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Review for SAP SuccessFactors HXM Suite

Beoordeeld op 12-1-2023

Pluspunten

One stop best software for HR that provides amazing employee experiences and manages multiple segments to workforce. It has most advance workforce management features.

Minpunten

I believe that functionality wise it needs an improvement, there should be a timely software updates and The data visualization is less.

Jonathan
Totaalscore
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Excellent application for production companies

Beoordeeld op 2-8-2018

Pluspunten

It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations

Minpunten

It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation.

Jeremiah
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 6.0 /10

SuccessFactors has Room for Improvement

Beoordeeld op 12-4-2019

Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities,...

Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities, or profile specific information. It's a bit difficult to navigate and once you've been to the place you need to go it's best to bookmark it as it may be cumbersome to get back to that spot.

Pluspunten

SuccessFactors is easy to log into (uses AD Creds) and the front page is inviting with an overview of main pages I typically need to visit.

Minpunten

Navigating throughout the various places I need to go can get complicated and with all the redirects it can take a bit of time for a page to load. We have learning/courses integrated within SuccessFactors and often times progress is lost or SuccessFactors doesn't register when I close out of a window.

Mohammad
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

SAP Human Capital Management

Beoordeeld op 14-12-2016

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data,...

The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.

Pluspunten

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Minpunten

Training and SOX deployment is bit difficult

Rynardt
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

SAP SuccessFactors Review

Beoordeeld op 22-7-2019

Overall usability and end user experience makes this a great solution. Because it's a Cloud based...

Overall usability and end user experience makes this a great solution. Because it's a Cloud based solution it also allows end users to transact anytime and everywhere.

Pluspunten

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

Minpunten

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

Overwogen alternatieven

Workday HCM
Honey
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

End to end Human Resources solution

Beoordeeld op 22-12-2019

Pluspunten

Light weight, easy user interface, good reporting and insights , all modules - recruitment, onboarding, PMS, LMS are integrated and provide much more than ATS service.

Minpunten

Successfactors login creates problems sometimes because of downtime or IP related issues.

Geverifieerde reviewer
Totaalscore
  • Sector: Kapitaalmarkten
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

SAP SuccessFactors HCM - Best cloudbased HCM

Beoordeeld op 29-7-2019

Talent Management
Payroll
onboarding
performance reviews

Talent Management
Payroll
onboarding
performance reviews

Pluspunten

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

Minpunten

The only problem with this is only that this is slightly high in subscription cost.

Overwogen alternatieven

UKG Pro
Holly
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Some strong points

Beoordeeld op 22-2-2019

Pluspunten

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

Minpunten

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

Geverifieerde reviewer
Totaalscore
  • Sector: Bankwezen
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Anders 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

SAP SuccessFactors - The HR Platform

Beoordeeld op 17-8-2021

SAP SuccessFactors was one stop solution for all the requirements related to HR.

SAP SuccessFactors was one stop solution for all the requirements related to HR.

Pluspunten

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

Minpunten

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

Amanda
Totaalscore
  • Sector: Nutsbedrijven
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Effective LMS with Additional Tools and Resources

Beoordeeld op 18-8-2020

Overall it is a useful tool that has helped us accomplish learning and development initiatives,...

Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more.

Pluspunten

It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to.

Minpunten

Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system.

Jasper
Totaalscore
  • Sector: Managementconsulting
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

SuccessFactors, the Samsung of the HR software world

Beoordeeld op 6-7-2018

If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the...

If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the market, whereas Workday is the Apple in the market.
SuccessFactors doesn't give the Apple kind of feeling, but by far has better (and more) options inside, whereas Workday tends to be perceived as a bit easier to some customers, while you do loose a lot of functionality.

Pluspunten

- Highly flexible for a cloud based product;
- Offers a lot of options to customise as a customer after the implementation.

Minpunten

- Has a lot of features that won't be useful to a lot of customers;
- Doesn't always give you the feeling it's one system if you combine various modules.

Ahmed
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Best out of the box Talent Management System

Beoordeeld op 6-6-2017

They are one of the best in HR cloud solutions.

They are one of the best in HR cloud solutions.

Pluspunten

All HR aspects have been thought of if you are into the out-of-the-box solution then SuccessFactors is the best. very scaleable and well-integrated system. With Employee Central you can replace old HR systems with smile

Minpunten

If your company enforce its own standards then you need to think a lot before going to cloud. As for SuccessFactors, we faced a lot of limitations whenever we try to customize things. It is not as flexiable as promoted. Licenses costs a lot, make sure to check other competitors before moving to SuccessFactors

Geverifieerde reviewer
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Development Idea Is Successfully But User Interface Should Be Developed.

Beoordeeld op 13-6-2019

When you use it for application to one position in a company, you can easily upload your resume,...

When you use it for application to one position in a company, you can easily upload your resume, organize it quickly and apply. However some of the modules are not successful enough. i.e. scorecard definition and review screens don't provide a summary that you can see all items together and manage all of them with a check box. In that screen you should click item by item and update all of them manually. Only user interface needs to be updated to increase customer satisfaction.

Pluspunten

All career items (learning / carrier / scorecard etc.) can be connected to each other.

Minpunten

User interface should be developed. It doesn't allow to user to check everything quickly.

Geverifieerde reviewer
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Old Fashioned HCM Program

Beoordeeld op 17-7-2020

It does the job but it does not please you when using it. Also, it does not allow you to create...

It does the job but it does not please you when using it. Also, it does not allow you to create your custom views, custom reports etc.

Pluspunten

Team status reports are really useful. Vacation plan reports, office hour reports, salary reports and salary change reports.

Minpunten

User interface is very old fashioned and navigation within program to find correct functions and features are really hard.

Yasmim
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

SAP SuccessFactors HCM Suite in my life

Beoordeeld op 27-7-2021

Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP....

Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP. For 2 days a week I need to make inquiries of bank details from suppliers and change addresses and emails and it is also an easy activity whose platform facilitates reading and changing data.

Pluspunten

What I like most about this site is the speed of loading each function and page opened, in addition to supporting several open at the same time. But more important is the amount of functions available for use, such as inventory control, supplier search, payment collection, among others.

Minpunten

Sometimes it's kind of hard to find a search function I need and I end up having to question my colleagues even though I've had access to the site for years.

Michael
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

SAP? Nope?

Beoordeeld op 16-1-2019

The base its there, but unless you are running SAP everywhere it does not scale well.

The base its there, but unless you are running SAP everywhere it does not scale well.

Pluspunten

SAP is amazing in one thing, they have an incredible amount of software, I mean they build their entire enterprise on that! Success Factors is one of them, it is a HR management/training software. Many companies use it.

Minpunten

However they are not very good at maintaining it. Success factors is prone to missing information, subpar support, and just straight up madness. I've had to handle tickets consecutively of missing information and just over all. It looks like a software out of 2003. It is simply garbage. It will not sync well with systems. My god its horrible. Please stay away

Naiman
Totaalscore
  • Sector: Lucht- en ruimtevaart
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

SAP HXM suite business review

Beoordeeld op 23-12-2022

With regards to business development and analytical approach it's one the best platform to come to...

With regards to business development and analytical approach it's one the best platform to come to a conclusion.

Pluspunten

Data dump can be easily drawn even if it's more then an year ago

Minpunten

The interface can be made much more user friendly. As it might be bit difficult to understand for a new user

Sulakshana
Totaalscore
  • Sector: Bouw
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Perfect HCM Suite for a large business

Beoordeeld op 21-6-2018

Pluspunten

1. User friendly
2. Self Explanatory
3. Easy to log into mobile app by just scanning bar code.
4. Vast and indepth
5. Highly customizable.
6. As an administrator, it is easy to work on.

Minpunten

As an administrator I find that it has taken time to integrate with SAP On premise software.
As a New user tutorial should be there. If I am not used to the cloud technologies, and not very tech savvy, it becomes difficult to adopt. Some gamified tutorials would be the best.