Zoho Recruit reviews

we are a recruitment agency focused on the hospitality industry and for us, central recruitment software is critical for success.
we used ZOHO for a year or so and then moved to Google Hire for a bit, but have come back to Zoho.
We like all the modules, from CRM, database, search, schedules, emailing and todos.
The stuff that really works for us the status of the applicant and the review from our clients on the applicant.

the search can be improved. google hire has a cool function of suggesting similar profiles and doing timeline searches.

Our team really loved how easy it was to setup and deploy. We setup custom pipelines, created workflows and had our users up and running on it in a matter of days. We were also able to import our data from Google Sheets very smoothly. And lastly their support was very knowledgable. They resolved our queries in a very short amount of time.

The mobile version of it doesnt work so great on my phone. It constantly gets stuck and I have to open and close it. Never happened on the desktop version so maybe its just my phone.

I liked that product as I had setup this for my company and its is very easy to create job opening and can automate the process of HR funnel based on the HR marking the candidate status.

The support here is bit of concern for my and it comes with a lot of customization which can only be done from the support end.

- It has all basic functions to satisfy basic resume storage needs.

- Initially you'll only get 1GB storage; you need to pay extra to get more space.
- Interview status can’t be synced, every time when schedule interviews I have to change it manually.
- Emails sent from my Outlook to candidates cannot be captured in Zoho.
- Resume can’t be parsed in existing profile, have to upload resume and update profile manually.
- Their mobile app is barely useful.. my interviews are not being listed chronologically, they are all over the place, makes it impossible to track my interviews on your app; no filter either.

It is fairly easy to use and offers a full multistage recruitment solution. Email tracking allows us to see if emails have been received, opened and clicked so that we can monitor response to assessment / interview invites.

We do get 2-3 candidates a month who seem to have issues logging back into the portal so it can be glitchy at times with log in.

notes section to make sure we're capturing every interaction properly. Candidate status so that we always know who the potential hires are and who is scheduled for interviews.

The basic platform isn't customizable enough in some areas.

Zoho is easy to set up and customize, definitely easy to use and very pleased with what it does.

Customer Service has to be more proactive. Not happy but the product makes up!

We are able to sift through unqualified applicants with a lot less wasted time

So far Zoho seems to be working out for us no real issues have arose

It is customizable and I really enjoy using the to do function

Recruit doesnt have CRM implemented in it. I need to buy it extra.

APIs and adaptability is good. It is possible to adjust workflows.

Takes some getting known to since there is a lot of functionality

1.) The sync across all the Zoho apps.
2.) The mobile application, it makes a recruiter's life so so easy.
3.) The UI< tons of exhaustive features. It can be customized across all the requirements.

The only thing missing is the kanban view option in the jobs hiring pipeline stage.

I like the way everything is organised and its a proper system that everyone can access whether it be through Zoho themselves or even if you embed it in your website.

The only dislike I have is the fact when you add your email to the Zoho email it doesn't synchronise all of your existing folder so you either use just Zoho as your main email or keep updating two separate apps.

It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently.

The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat.

Scaleable and abilty to customise. Modular so many options to integrate useful widgets to aid workflow.

Local support, lack of training material online.

This is a good ATS tool which have all the features required for tracking various resumes and define stages for easy management

Complete lifecycle from adding a resume till offer
Sending resumes and interview invites to client/hiring manager
candidate/Resume workflow

Cost of using the software is minimal, however still offers everything you would expect from a much more expensive program. Overall the system manages everything from adverts through to candidates and is continually evolving to become one of the easiest to use softwares I have used to date.

Can be cumbersome in some areas initially, like reporting, dashboards etc. however it is fully customizable so once you have that in hand it pretty much covers everything. It would be great to have a more direct integration into Linkedin, with Linkedin actually operating through Zoho, however believe this is something that they are working on at the moment.

I feel this is a decent platform, Zoho, in general however I feel they missed the mark when it came to the recruitment side of things and cut some corners. It does what it needs to do, at a very basic yet functional level so I have to give them credit for that. As the recruitment world is ever-changing, they really need to go back and revamp this.

The user interface, the lack of being able to move things around to the way I want them made it difficult to use the software and recruit.

- Customisation Options in terms of Field/Layout Management
- CV Parsing
- App - Smart Device App is really nice
- Searching / Reporting Capabilities
- Standard functionality is better than others in the market

- Lack of Radius Search from a Candidate perspective which isn't ideal when searching for candidates near a certain location
- Lack of Office365 Outlook Integration (this is on the roadmap however isn't ideal)
- Skilling / Capabilities is my largest bugbear as it isn't as intuitive as other options from a recruitment perspective
- Some rigid functionality where you can't remove and edit certain fields.
- No Linkedin stripping functionality

Zoho is very user friendly, very customizable, and extremely affordable. We were able to add and delete fields almost everywhere we wanted to, and I felt that the navigation and search functionality were very user friendly - required not much training.

The monthly (which I couldn't find anywhere else for a comparable product) price is allowed - near as I could tell - by the lack of support. It didn't make me too angry because you can't have a CRM at this price without sacrificing something, but you should know up front support basically doesn't exist. Also, there isn't much functionality around tracking activity - so be aware of that before you buy.

At the moment we are using the trial version ZOHO Recruit, but we will soon move from our old system to Zoho.

Here are our first experiences:

Very good support in Germany as well as international support outside of local office hours.
Zoho also organizes events in Germany where you can exchange professional experiences or you can ask questions directly to Zoho sales people.

Since the data is stored online, the user can flexibly access and edit his data from any PC. This allows you to work out flexibly from the home office.

You can upgrade ZOHO, which means you can add building blocks CRM etc.
Many functions in ZOHO recruit are very helpful for us or shorten our processing time. Time is Money!

ZOHO als plays with open cards and has a clear open price structure. Monthly or annual payments are possible. When it comes to competition, it is often not clear what the products/service cost.

So far we are very satisfied! SZ

What I dislike, ZOHO recruit could be more colored so that it looks more user friendly and modern.
on the contrary, we cannot say negative things so far, because we have not yet worked with all the functions. We will keep you informed!

I must say that during the short time use of this tool, the way this lets you organize recruitment process for a company is cool. No matter if have this for your own company or recruitment agency it is sure to create a clutter free and organized structure to your recruitment process flows.

I am a huge user of the Indeed job portal, love the way indeed lets you get what you want simply. the main reason I choose Zoho recruit was due to its Indeed integration. Although I quickly learned that the integration has a few limitations.
If you are looking to contact Candidates in Indeed via Zoho by sending a blast email or something similar well then you will realize it is not as simple as that. indeed.com does not provide candidates direct contact information(email or Phone) you will need to pay money for each contact which is okay they got to make money rite, but you can send up to 50 contacts in one go via the indeed.com website huge plus if you are recruitment agency filter the people you want to contact and send.

Here is my hiccup with the ZOHO integration of indeed you can send a blast similar to the one I mentioned above instead you will have to open each indeed resumes that is visible in Zoho and send a contact huge productive drop for me.

I hope ZOHO and Indeed create a smoother way to do this. I would love if Zoho could allow us to send a blast too similar to how it can be done on indeed.com this way I can load up my credit in Indeed and manage that via ZOHO.

The two best things about this product are that its cheap, and that its on the web, so accessible from any PC or Mac connected to the internet

Should you have any issues with the product, the SLA allows for an email response every 24 hours. Typically this means stepping through a support script one line at a time every 24 hours. After 10 days of this query/response they suggested calling their support line, which goes to voicemail most of the time, given the response timing - it would appear that they support the European time zone.
The standard design template is very inefficient, forcing users to scroll extensively to find the most often used fields, the site is not mobile optimized, they do have an iOS app but 3 weeks after release we still have been unable to search for clients or add interviews for existing candidates. The interface for both the website and the ios app are maze-like and reminiscent of the motorola 50-menu-deep phone interfaces that led to it's marketshare loss to Nokia. Its counterintuitive, full of similar sounding fields that give the user no sense of what the fields are supposed to represent.
It is predominantly a flat-file database so does not pre-screen for company name entries so you can't see if clients or candidates work for the same company if another user has misspelt or given a slightly different company name eg Zoho vs Zoho Ltd vs Zoh etc
The ios app only allows you to add an interview to a candidate (in theory because we have been unable to do this yet), it is not possible to add an interview from the job search or the client for that candidate interview.
Overall I get the impression that this software is a form for filling in excel spreadsheets, designed by engineers that don't use it.

I found Zoho Recruit helpful when we were looking for someone to work with abroad. What motivated me to use it was that it allowed a job posing in a different country. This way we could directly reach candidates in a specific area. Other traditional sites did not allow us to post an international post for free.

I ended up only using the free plan which allows one job post. This was particularly suited to us because we were only recruiting for one post abroad.
Even though the free plan allows a job post it has very limited features, but if you just need to put up a post and use it with another program or website like we did it's good. The paid plan is also affordable.

I like Zoho Recruit but I found its user interface to be unintuitive. I was able to put up a job application and get started but to be able to get a hang of things was challenging. It's not immediately clear where what goes where.

Ease of use. Once you know your recruitment process you can quickly and easily set up the complete workflow and automation to hit every requirement you have. There is also good support features that will walk you through and solve your problems quickly and easily.

The Zoho Recruit App is functional but could still use a little work in terms of editing information but meets needs in most cases.

While the workflows are helpful, I found the greatest value in the resume parser with the ability to generate custom, branded resumes quickly with pre-defined templates.

Have found that refreshes are needed from time to time with Safari, but not with Edge or Chrome. I believe this may be some settings within my Mac.

Also, I need to do more research on how best to leverage the provided Zoho Mail and understand how to manage auto-responses, interview schedules, etc.