Sage 50cloud Accounting reviews

There's so much to like. The interface, although hasn't changed for a number of years, is incredibly easy to use. The screens are quick to move around, and the support, should you need it, is awesome. Really friendly guys on the phone and sympathetic.

The fact that there isn't a mobile App is disappointing. We have also found that the latest Windows builds are incredibly heavy on the CPU and RAM, which makes for older PCs to be a problem.

Better than chiseling on a stone tablet, though less reliable.

Oh so many things:
Database is SLOW
No user workflows, cannot require approvals, checks, releases, etc.
No ability to limit access to fields, or to require approvals on data entry
Fields are not updatable in table views and require opening a screen for each item to update.
Finding information in Sage is difficult, must search through multiple screens, reports, or excel spreadsheets to find date
Order data exists in many separate views (SO, PO, WO, Invoice) without a single summary view of status.
Sage50 items do not link – a line on a PO, SO, Quote, etc cannot be clicked to bring up the item card. The ID must be memorized and typed into another window, wasting valuable time
Data import/export from/to Sage50 is time consuming and error prone
Document templates are stored locally and must be manually updated per machine on change.
One time use items or BOMs have to be added to part master to never be removed which clutters system, or have to be entered as a description items which severely limits usability.
Cannot open multiple records when reviewing order history (or item cards, POs, Invoices, etc). Can only have one window for each type open at a time.
No system discount levels
Difficult to determine lead times for an assembly, have to start a pseudo work ticket and still can only determine current part availability that doesn't show when on order parts will arrive
Sage can assign a user to a quote, but has no notifications to tell that user when the quote gets converted, updated, etc
No material traceability, or lot tracking
Routings do not exist – cannot track inventory moves from receipt to, inventory, picking, assembly, QA, etc
Sage50 cannot record who received, assembled, tested, shipped, etc
Cannot attach records or files to built items (final inspection reports, pictures, etc)
Purchase planning is almost non-existent.
Parts cannot undergo true revision.
Changing the item ID results in changing entire system history
Rev changes require creation of new ID and BOM update
BOM changes are labor intensive
BOM changes must occur individually and manually each time a part undergoes revision
Variances are not allowed
Cannot swap parts or revisions for a variance BOM, a complete new BOM must be created and all traveler paperwork reprinted
When moving to a new revision, the old revision must remain in the BOM until consumed which results in Sage reporting the need to purchase the old revision instead of the new revision.
Revision changeover must be manually watched and switched at point of consumption
Sage has a field for “Preferred Vendor ID”, but no additional approved suppliers
Single currency only
Sage50 has updates that come out every year, but they only support the previous years version for another 6 months so you're forced into an upgrade if want any semblance of support (though it doesn't really count as support most of the time).

I have used Sage for at least 20 years, going through I don't know how many name changes. Back when it was on a CD I didn't have a problem at all. At one time I had 2 stores and 8 employees. Now I am semi retired and work alone. It has served me well.

Some where along the way THEY decided to upgrade me to a higher level version on the Cloud. I don't want the Cloud. But since they upgraded me to a very costly version, there is no way they can downgrade to a simple version. All I want is the simple Traditional version. In January I had to reinstall the software, which I did. My invoice says this subscription expires 04/04/2021. But they are now billing me $732.95 due 04/06/2020, saying the other invoice is not correct. Their customer support if Horrible, IF they actually ever call you back. And thy aren't there on weekends.

As a user of Sage 50cloud Accounting, where I capture and process accounting information of behalf of my client's business, I do appreciate that there are built in compliance controls that ensure common human errors are prevented. In addition, this software does allow for some customization, such as adding logo or unique design to the invoices.

I do not have any complaints of Sage 50cloud Accounting as an accounting software.

Comprehensive accounting features: Sage 50cloud Accounting provides a range of accounting features, including invoicing, financial reporting, budgeting, and cash flow management. This makes it a complete accounting solution for small and medium-sized businesses.Cloud-based accessibility: Sage 50cloud Accounting is a cloud-based solution, which means that businesses can access their accounting data from anywhere, at any time. This allows for more flexibility and collaboration within the organization.Easy-to-use interface: Sage 50cloud Accounting has a user-friendly interface that is easy to navigate, even for those with little accounting experience. The software also includes tutorials and guides to help users get started.

Cost: Sage 50cloud Accounting can be expensive, especially for smaller businesses. The cost may be prohibitive for businesses that are just starting out or have limited budgets.Limited customization: While Sage 50cloud Accounting offers some customization options, it may not be as customizable as other accounting software. This may limit some businesses' ability to tailor the software to their specific needs.Steep learning curve: Sage 50cloud Accounting can be complex, and there may be a learning curve for users who are not familiar with accounting software. The software includes tutorials and guides, but it may take some time to become proficient.Limited support: Some users have reported difficulty getting support from Sage, especially for technical issues. This can be frustrating for users who need assistance with the software.

Full service package. Inventory, POS, Accounting, and Payroll all in one package. That's it. Didn't like much.

Does everything poorly. Menus lack consistency. Searches often missing or don't work. Inventory look up sorts invoice numbers as text. Customer look up window is different than others and does not scroll correctly. Paid stamp on invoices prints black square in stead of paid. Customer look up looks up from the start of a name not parts of a name. Reports do not report what you want. Dash board shows three months trend which is of little use. Excel exports are of a form that requires a lot of work before even filters can be applied. Location cursor in a new window is never where you would want it. Default menu selections are never convent

I have been using Sage for over 25 years and have seen the improvements in the software. I would recommend this product for business finance management. I have always been able to produce all the required reports using the functions Sage have made available. The product is good for SME's. Can be used anywhere when on the cloud. Easy for your accountant to log in to complete your year end.

Department features could be improved, I feel the reports are limited. Reports as in the nominal codes tab would be beneficial.

I never had the chance to use this product myself. My review touches on customer service.

Their sales agents are charging for products that were never ordered and their customer service is completely clueless and are incapable of escalating the issue the proper level.

The product is very easy and straightforward to use and meets all our business needs.

The overall visual look of the software changed several years ago, with the headers etc. changed to a basic grey colour. I personally found this extremely difficult on my eyes, especially when working on the software for several hours a day. This was definitely not an improvement in my opinion.

Access to my Accounts in real time on my mobile device.
Easy to use and covers all that I need for a small business owner who is the the head cook and bottle washer.
I can process payments and check on outstanding receivables while on the go. check stock and see sales.
the reports are exactly what I need to know to make informed decisions
I can communicate with my customers and suppliers with built in correspondent templates.
based on the information at my finger tips I can have a better relationship with my supply chain and customers.
requires very little setup.

I am sure that I will think of one in the future but for now I am at a loss. the speed could be better when searching a large record set, buts thats on me and my resources.

unable to comment as 9 out 10 times does not work

if we are paying for a service we should not wait day to access the sevice

Fine once you get used to it; it is not as user friendly as Quickbooks

Functionality between computers has been a problem and tech did not help; read below

I use Sage 50 for my accounting , but would never purchase any service through them due to their customer service. After renewing my subscription & charging my account without authorization then continuing to charge my account after I cancelled the unauthorized renewal

Their Customer service is terrible purchasing any monthly service through them is risky , make sure you keep all bills , emails and transcripts of phone calls

Sage is very user friendly and offers all of the options required to operate a small business. The insights provided are excellent and flexibility available is more than adequate.

It is lacking a little in terms of the add-ons when comparing to other products. Other than that an excellent