Sage 50cloud Accounting

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Totaalscore

3,8 /5
(333)
Prijs-kwaliteitverhouding
3,5/5
Functies
3,6/5
Gebruiksgemak
3,7/5
Klantenondersteuning
3,4/5
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333 reviews

Prof Cephas
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Super Integrated Cloud Accounting and Finance app

Beoordeeld op 15-1-2022

I found this accounting software to be very useful mainly to small and medium size companies and to a limited extent, to some large companies. It performs all the basic accounting functions relating to accounts receivables and accounts payables, inventory management, cash management and budgeting and compiling and producing financial statements.

Pluspunten

1. Sage 50c offers user friendly navigation tools such as the menu bar, the tool bar, system navigation and
function and shortcut keys.
2. The software has cloud storage
3. A user can easily create and setup a new company using the Auto Setup facility
4. One can also easily create and edit general ledger accounts, inventory categories/items, supplier and
customer accounts, among others.
5. A user can easily import/export data from other sources. This saves a lot of time.
6. The software is integrated with other apps, for example, Microsoft emails and excel

Minpunten

1. Sage 50c requires proper and adequate training. The training is expensive
2. On average, it is expensive to buy this accounting package.
3. The integration with other apps (accounting and non-accounting) is still limited.
4. Sage 50c does not run on some operating systems, for example, windows NT.

martinho
Totaalscore
  • Sector: Directiekantoor
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

I have been using the sage billing system for several years. I recommend

Beoordeeld op 15-2-2020

It is software that has been with me daily for several years, I'm already in tune with the program, the experience is fantastic

Pluspunten

Very intuitive, easy to perform everyday tasks , Has very important sales charts, In the main frame we have all the necessary information, we don't need to go around opening several menus.

Minpunten

In my case, I cannot reconcile with my accountant , It is not easy to layout invoices is not a very easy process

Overwogen alternatieven

Oracle Primavera Cloud

Redenen om voor Sage 50cloud Accounting te kiezen

It was more expensive and was not as intuitive as sage.

Overgestapt van

Oracle Primavera Cloud

Redenen om over te stappen op Sage 50cloud Accounting

For the price, and the test I did was very easy, the menus are easy to learn. excellent software
John
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Good...But A Little Expensive

Beoordeeld op 13-8-2018

I use the Canadian version of the software. I suspect it's basically the same as the American version, except for sales tax and payroll, but I would check a review of that version for any American users.

Pluspunten

Sage 50 is an easy-to-use piece of accounting software aimed at SMEs (small and medium-sized enterprises), and it is one of QuickBooks' major competitors.

It's fairly easy to find people who are familiar with Sage 50. That's a plus for small businesses looking to find an employee or outside service provider to take care of their books.

If you are looking to do the books yourself, Sage 50 is relatively easy to learn. They have thorough tutorials available to walk you through the basics.

Major transactions are grouped together under tabs on the left-hand navigation panel. The various workflows--receivables, payables, inventory and services, employees and payroll, and a 'company' category--are all shown graphically. Each task within a major area is represented as a labeled icon, making it is to start a new transaction from this screen. The 'company' link is a catch-all category, including general journal entries, the chart of accounts and tools for managing your data and accounting tasks.

Virtually every report that a small business could need is available in Sage 50.

Minpunten

I found Sage 50 to be glitchy in the past. I have spent too many hours on hold or on a call with their tech support.

I use the payroll-included version of Sage 50. I also have a support package. In all, that's not competitively priced. If it weren't for the fact that some clients have been using this software for years and are reimbursing me for the cost of the software, I would not be using it. QuickBooks is a better value.

Amanda
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Day to Day Use of Sage

Beoordeeld op 10-3-2023

Sage is allowing us to produce up to date cash flow forecasts enabling us to better manage the business.

Pluspunten

The desktop is easy to navigate. The personalisation of invoices and reports allows you to put your own stamp on the produc.

Minpunten

Sage has a tendenc=y to get 'clogged' up at times and can freeze which irritating.

Brandon
Totaalscore
  • Sector: Pakket- en goederenbezorging
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Sage 50 Review

Beoordeeld op 14-5-2019

Sage has always been helpful through online or phone calls whenever you need them. Find the right consultant for you, and you experience improves.

Pluspunten

There is alot of things that are already set up for you to just hit the ground running and a lot of items integrated into the system to help small businesses that need a solution but no time to customize a whole system.

Minpunten

Sage 50 allows for minimal customization from their out of the box set up software. This plays as an advantage, but does not allow you to get the information you want in the view you want.

Overwogen alternatieven

Quickbooks Online

Redenen om over te stappen op Sage 50cloud Accounting

Seemed like more flexibility for our company to grow with instead of needing to upgrade at certain numbers of users, employees, or items.
Gabe
Totaalscore
  • Sector: Voedselproductie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Total garbage!

Beoordeeld op 27-2-2023

Absolute garbage!

Pluspunten

Loved it years ago when it was simpler to use, was less bloated, and customer service was awesome. It no longer is.

Minpunten

Problems arise, and the tech departments have NO CLUE how to fix the program. My list of issues goes on and on, after talking repeatedly with their tech team. They're a complete waste of time! First, it takes HOURS to get a hold of anyone to get on the line, and/or to call back. And when they do, if things need to be escalated, well GOOD LUCK with that! You'll be lucky if they call you back in a day or two! In the meantime, your program is jacked! We're paying for cloud backup. It worked fine until we installed one of their upgrades. Now it no longer works. Want to know why? Yeah, we'd like to know why, too! Their tech team was UNABLE to figure it out! Can't update any of my user security settings. Just NONE. They're all grayed out. Why? Well, your guess is as good as their tech team, because they don't know why either! Done. I just instructed my accounting team to backup all they can, and we're moving over to Quickbooks. They can't possibly be as pathetic as Sage 50 / Peachtree!!

Alden
Totaalscore
  • Sector: Informatiediensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Business practices

Beoordeeld op 30-3-2023

Sage 50 has performed inconsistently for the past year. We migrated from the desktop version. We intermittently required their support to reestablish connection to our network. Today they refused to assist unless we upgraded our support at 2X the cost. Sketchy business practices.

Pluspunten

History data is valuable for review of trends

Minpunten

Business practices are unprofessional at best.

Anthony
Totaalscore
  • Sector: Computerhardware
  • Bedrijfsgrootte: 11-50 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

The standard in accounting software

Beoordeeld op 17-11-2022

Overall the experience of using Sage 50cloud Accounting is positive, their support is fantastic and hiring new accounts staff is made easier because most have seen and used Sage software somewhere in their career.

Pluspunten

Generally speaking, Sage 50cloud Accounting is easy to use, assuming you have an accounts background and know where everything is supposed to go. If you have never used Sage software before it will benefit you to take a short online course to learn the basics. It is easy to implement and setup, with no special requirements, and integrates well with our Order Management system, our banking and HMRC.

Minpunten

I feel like the software really needs to make use of a SQL/No-SQL based database system rather than the flat file-based system that it currently uses. If you are a very small business then you won't notice but we sit just at a level where the next size up of Sage product is too big. Using Sage 50cloud is frustrating once the amount of data reaches a certain size as it causes issues with performance.

Linda
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Good Accounting Software

Beoordeeld op 16-2-2023

Pluspunten

Ease of use is what we enjoyed using this software

Minpunten

We manufacture products therefore needed lot control however SAGE50 only allows serial lot control which made it more overall work to control our products.

Ramin
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Sage 50cloud Accounting is a robust cloud software

Beoordeeld op 11-2-2023

I like Sage because it is a powerful accounting software, but it needs to improve some of its features

Pluspunten

It is professional software for accountants. It is fast and has no downtime.

Minpunten

It is far behind QuickBooks Online. Sage needs to improve its user interface. it is okay for an accountant to use but I found it hard for clients to work with it.

Samantha
Totaalscore
  • Sector: Farmaceutica
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 4.0 /10

Has great potential but fails in it's execution

Beoordeeld op 19-4-2022

We have persevered with Sage because to change such critical software for a mature business of our size is not an easy task. The customer service is shocking. they simply aren't bothered that we having these issues. The software is not the cheapest but a switch isn't a cost saving exercise, it's a case of needing some software that functions the way it is supposed too!! We have lost all confidence in the system.

Pluspunten

The software on paper looks impressive, there are many features within Sage that assist the smooth running of the financial side of the business. The ability to run multiple accounts and currencies is ideal for companies that trade internationally. The bank reconcile is straight forward and effective. The reporting options are comprehensive and can be configured to suit the needs of your business.

Minpunten

What really lets this software down is the implementation. We moved to cloud software to support more remote working and it has been an absolute nightmare. We have had daily issues. Data is continuously 'out of sync' which throws users off the system. We have found that we have lost data which for accounting is just unacceptable and not sustainable. We have lost quotes, invoices, bank reconciliations. Having to get staff to check their data entry and repeat work just defeats the point of having the software and undermines the principles of any book-keeping system.

Andrew
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Easy to use and cost effective.

Beoordeeld op 28-12-2022

I have been using Sage 50 for the past 4 year and I am extremely satisfied with the results. The software is user-friendly and easy to navigate, which has made it easy for me to manage and keep track of key accounts, income and expenses (PO’s)One of the things I like most about Sage 50 is the customisable dashboard, which allows me to see all important information I want at a glance. I can also create custom reports and track any metric I wish which has been extremely helpful.The software also integrates seamlessly with other tools and platforms, which makes it easy to share data with other team members.Overall, I highly recommend Sage 50 for anyone in need of a reliable and efficient accounting software. It has made managing the financial side of business so much easier and has given me the peace of mind to focus on growing the business.

Pluspunten

Easy to integrate and set up, updates don’t have an effect on the business and haven’t ever been detrimental to the “Day to day running”. Ability to add users as required is massively beneficial, raising orders, invoices and managing accounts/debtors is so simple.

Minpunten

The frequency which it can freeze by trying to cancel an action, is very poor. Surly “cancel” should do just that.

Amish
Totaalscore
  • Sector: Filantropie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Sage 50 Accounting

Beoordeeld op 24-2-2017

Sage 50 Accounting is ideal for the small business that is looking for a comprehensive, customizable core accounting solution that includes: A/P, A/R , well developedBilling, Invoicing, Inventory Management and Financial reporting. Sage 50 Accounting integration with Microsoft Excel, Outlook and PDF are some of its other features. Sage 50 Acwell-developed program that is great for the small business to keep their books organized. Sage 50 Accounting recognizes that small businesses may not need some of the more advanced features that some of its higher versions have. This is why Sage 50 features are pretty basic, providing support for tasks such as project management, costing, invoicing, reporting among others.

Pluspunten

Easy to Use.
Ease of implementation.
The flexibility of financial reporting.
A functional software for small uncomplicated businesses.
Integration with core Microsoft applications like Excel makes a good product for analytics export into a spreadsheet.

Minpunten

It is very basic. And also does not have many capabilities.
Finding Transactions can be a bit Tricky.
Check printing has its own set of problem.
Need to have a fair level of accounting knowledge to use it correctly.

Pauline
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Good but it needs improvement

Beoordeeld op 17-11-2022

It makes invoicing, payroll and statements etc, easy to create and nice forms are printed for each area.

Pluspunten

It is quite straight forward and easy to learn and use. The documents that it outputs are nice looking.

Minpunten

The one thing I find non appealing since a few updates are the colors of some of the screens. Makes it hard on the eyes and not easy to read some things

Overwogen alternatieven

QuickBooks Desktop Enterprise

Redenen om over te stappen op Sage 50cloud Accounting

At the time it had better options
Sarah
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

It gets the job done!

Beoordeeld op 21-6-2018

The software is pretty self explanatory meaning I don't believe new users would require additional training in order to use the product. I think if they would develop a better adjustment scenario (ie. Journal Entry adjustments) I think this product would rate up there with QuickBooks. This product is definitely worth the look!

Pluspunten

The customer service at Sage is extremely helpful! I have had to call multiple times, and each and every time they patiently help me through my problem. I think it's great if you have a small to medium sized manufacturing business and want something to keep track of everything.

Minpunten

Comparing the software to QuickBooks, I think there is a lack of efficiency in entering Journal Entries especially when you happen to find a problem that originated in a prior year. Other than that, I think the software is great for recording daily transactions and keeping track of inventory (for small to medium businesses).

Christine
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

My favourite accounting software by a clear mile - Sage is in its own league

Beoordeeld op 28-11-2022

I love using sage, i use daily in our business, if ever i need assistance from a Sage expert they are available by phone, online chat, or you can jump in daily webinars that run all day for a quick bit of help/ advice. I would never use a different accounts programme, sage has no limitations.

Pluspunten

Its so user friendly, its so easy to teach people how to use it when they are new to sage. It has an incredible amount of detail in its reporting features - it is very clever, it links with outlook - you can get very inexpensive add ons to aide with credit control. Its so cheap compared to other systems yet so much more efficient. Sage will always be in its own league when compared to others.

Minpunten

I have no cons to report, I have found zero issues/ cons whilst working with it for over 10 years.

Kenatu
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Anders 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

My Best Friend

Beoordeeld op 19-1-2018

For all of us who stuck with Peach Tree from back in the day, our time has come. I simply love this application. Its my best friend. As a small business owner I can tell you the ability to have my accounts at my fingertips while I am on the go blows my mind. I am tickled pink. I have to pinch myself. I am able to see my inventory, check prices and stock and give clients discounts and assurances that I can reliably trust in real time. The subscription cost is almost nominal for the value it gives me.

Pluspunten

Access to my Accounts in real time on my mobile device.
Easy to use and covers all that I need for a small business owner who is the the head cook and bottle washer.
I can process payments and check on outstanding receivables while on the go. check stock and see sales.
the reports are exactly what I need to know to make informed decisions
I can communicate with my customers and suppliers with built in correspondent templates.
based on the information at my finger tips I can have a better relationship with my supply chain and customers.
requires very little setup.

Minpunten

I am sure that I will think of one in the future but for now I am at a loss. the speed could be better when searching a large record set, buts thats on me and my resources.

MJ
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Decent accounting software for small business

Beoordeeld op 27-10-2018

It is good software

Pluspunten

It is easy to teach a new user how to begin entering transactions. You can set up an assistant to begin entering basic transactions almost immediately. When searching a list (purchases, payments, etc.) of transactions, it is not necessary to have entire name or number. The software will locate the search criteria even if it is just a couple of characters in the middle of a string of text.

Minpunten

Chart of accounts does not have a true hierarchy so you cannot get totals to roll up for sub accounts. It is often tricky to customize a report accurately. Some reports will omit data because it comes from a specific "journal" and there is no way to make the report include all relevant "journals".

Omolayo
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

My experience with Sage 50cloud Accounting

Beoordeeld op 17-12-2022

Pluspunten

Sage 50cloud is affordable compared to other accounting softwares. It is also very easy to navigate. I recommend for small business owners without accounting background.

Minpunten

There is room for improvement. There should be a way to record invoices as partly or fully paid. Also no purchsse order and credit note functioning module.

Jaime
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 4.0 /10

Not user friendly

Beoordeeld op 21-6-2021

Since implementing the cloud service it is easier to retrieve information away from the office. It does take a while to upload and it is not easily trainable. I wouldn't recommend it, especially for companies with many years worth of data.

Pluspunten

We do like that it makes vendor and contractor management easy. We are able to pull data to review past pay history easily and pull these items into a report rather quickly as well.

Minpunten

It is not user friendly and not easy to train someone. There are many reports to pull but you have to know exactly which boxes to select and missing one can throw off the entire report. It does not read easily.

Alicia
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Works best if you are utilizing all the job features

Beoordeeld op 4-4-2018

Sage has helped us to improve our job costing. The reports can be exported into Excel for further analytics and review.

Pluspunten

Features work well among eachother. Create PO, Apply to invoice, Inventory, Pay bill. Create your job quote, assign job, bill job, view job costing. I have found we are happier with the program the more we utilize it to its full potential.

Minpunten

Using only certain features is difficult, as the steps in between may be missing to view full reports. It's also pretty ugly and kind of clunky, but it works and does the job. Additionally, it can be difficult to find support online because this is not a popular product.

Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Horrible experience with customer service

Beoordeeld op 13-7-2018

Pluspunten

I do not see any pros. It was OK product, but after dealing with their customer service, I am not able to see any pros in Sage products.

Minpunten

Horrible experience - they charged us for the renewal that we didn't want and even though the renewal date was 7 days ahead from the moment I contacted them, they refused to return our funds. Moreover, they were rude and they kept cutting the call and transferring me to other people who wouldn't even introduce themselves, so I cannot give you any names. I spoke with their customer service, sales, then back to customer service and so on. Finally somebody gave me the number to the refund department (it grew out of nowhere or something after 5 days of my calls) and the person on the phone informed me right away that the refund is not happening (without even asking my account number or order ID), because "that's the policy of Sage". The worst customer service I have even dealt with. They got my money, but I hope they will lose the money from other potential customers who'll read this review. The product won't keep the customers long term, so they try to get as much money as possible, even if it means deliberately not disclosing the policies that are being followed by the company. Shameful practices and poor product.

Jessica
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Customer service and tech support weak

Beoordeeld op 4-10-2018

Pluspunten

I like the features and the capabilities. Sage 50 can do so much if you can figure out how to use it.

Minpunten

When I need help the most...its just not there. I can call support and be on hold for over an hour to not get a solution. Chat support only links me to articles in the knowledge base...that still don't always solve my problem. All we want is a person to help and hear the problems we are having and GENUINELY want to help. All we get is someone reading a script and not listening and answering DIRECT questions. Its so frustrating to not be heard.

James
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

SAGE 50 - Pcs

Beoordeeld op 15-8-2022

Pluspunten

World recognised system which means our team are generally proficient in using even when no training has been provided
Easy to learn and navigate

Minpunten

Integration with other systems (e.g. bank feeds and in bound integration with other ERP systems) is difficult... for example, our bank is not supported so no bank feed available
Backup system can be slow sometimes
Reporting is sometimes difficult from the system itself due to difficulty in customising reports.

John
Totaalscore
  • Sector: Basis- en voortgezet onderwijs
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

User Friendly Accounting Software.

Beoordeeld op 25-9-2018

All in all, a much better product than I have used at other companies. Would recommend Sage 50 to friends and family.

Pluspunten

Very user friendly and dependable. Was able to transfer 3 entities using an updated chart of accounts. Have saved hours every month with the assistance of their bank reconciliation set up. Month end closing has been accelerated.

Minpunten

Report function seems weak. Not able to create the desired reports with ease. Have not used customer support but a few times and have found quite a long wait.