Procore reviews

There is so much to like about Procore. Some of the best things are: their support team, continuous improvement, mobile functionality, and integrations with other software.

They have account champions that are required to have quarterly meetings with clients. This pushes us to continue to find new ways to use Procore. There are so many facets that we, as a company, are not used to being included with a project management solution. So it's good to have someone on the inside that will give us honest feedback, run trainings for us as needed, and connect us to the right people to learn more about Procore.

The continuous improvement can change things that people are used to for a while and thus change best practices without communicating sometimes.

It's also very expensive compared to previous legacy project management software. This is to be expected because there's so much more to it than previously.

The management of various project employees data and the Construction project Engineers coordination through Procore is productive and the cost management tools are excellent.

Procore is the most used tool on multiple Construction projects management and i got nothing against the platform and its functionalities.

Unifying multiple systems for project management - file storage, changes, RFI's, bids, scheduling - is an attractive idea. May limit the need for using several different programs at once.

Awkward file storage/retrieval, not easy to navigate. Bid submission may have 'required' fields that can't be edited or changed once entered without redoing the entire bid. Requiring 'access/invitations' to projects that may only require limited interaction such as downloading project files.

I liked how efficiently we can track the progress of a project. A construction company can regularly use this application to manage documentation so that everyone can see it in real-time.

As of now it has limited features and functionality.

It helped my business grow even more and locked more clients for me couldve done it without Procore

Nothing can be improved as all the features are already great

There is so much to like about Procore. It excels in handling Request for Information (RFI), Request for Quotation (RFQ), and Change Event processes. It streamlines communication, tracks responses, and ensures that changes are executed smoothly.

surprisingly, despite providing an Excel template for importing, it doesn't function as expected, forcing us to manually enter time data into the program

Allow your organization takes on more construction projects and scales to accommodate the increased complexity and workload.

Some time to get used to it. Must dedicate resources to it.

Its easy to view plans. Everything uploads from a zip file and you can easily read through them.

Nothing really bad to say about it. I've had an easy time using it.

I use Procore for interior design construction management. It has been great so far for construction submittals. it is easy to see everyone's comments and approvals.

I don't like that you can't change a response once it is submitted.

Their customer service is one of the best I've ever experienced.

expensive software, many of the features don't work.

I loved how robust Procore was. It had so many features that allowed you to organize and track just about every aspect of every project, no matter how big or small. They have wonderful training videos on how to work each program and how to navigate the platform. I also liked that you could invite your subcontractors to collaborate with you inside of Procore at no additional cost to them. Overall, a really great software program.

I felt that integration with Quickbooks was a very lengthy process. We had to do several test runs, upload thousands of codes into our system and we were constantly having issues with our server firewall blocking access to the ERP syncing. It was not just an issue in the beginning, but an ongoing issue.

We can track / store information about our projects in one location.

Sometimes the training videos options / commands are exactly worded the same when doing an actual task.

Good initial onboarding and training from the company. This was very helpful so IT did not have to train. Easy to administrate. We were able to train a user to help facilitate some of the admin responsibility. Drawings are easy to edit and file storage is helpful. Project flow is great and has been helpful.

It is not easy to integrate with other platforms and requires assistance from the company. They should make that an easier process. Phone app is good but has room for improvement.

There are numerous things I like about Procore. What I like best about Procore would be that it is a great organizational tool. It helps streamline every day tasks, whether it be sending submittals to be approved or simply keeping track of time spent on site. The fact that it helps so much with time management (which is key for project planning) is a crucial aspect of the software which makes me really enjoy it. It makes life easier by keeping record of just about every aspect of a project. It's extremely helpful that Procore keeps track of emails for you in regards to things like submittals. This makes it so there is no confusion about whether or not an email was actually sent or received. The software also allows construction documents to get approved in a more time efficient manner. I love that the architect, or whomever is the approver, can do so online via a credible software instead of just word of mouth, or in an email. It is much more legitimate. In terms of the vendor, they have been great. Their customer service is outstanding. They are readily available to help no matter what time of day it is - which is wonderful. They also provide many tutorials and seminars to help get a deeper understanding of the software and all that it does. Every time I have contacted customer service they have been quick and to the point. I really appreciate this because when I am at work, my time is even more valuable and I have a sense of urgency with everything I do. Being in the construction industry there are always crucial deadlines that are important to make. I don't have time to sit and chat with customer service for hours as they ask me annoying protocol questions that jump around the initial question that I have. So Procore has really been great with that.

Some of the layout is bothersome. For example, the project directory. The project directory would be better for close out documents if it was organized in a different way. I would love to see procore organize it by division. The software is also rather costly. It is a big expense, though I have found it to be worthwhile.

Customer Service is a dream - I love being able to connect quickly and chat with a rep immediately.

Sometimes there are a lot of changes that seem very small, but make a big difference in our daily work flow. I don't mind the changes, as that means procore is constantly upgrading their software. I do wish they informed us better about those changes.

Great tool for field staff. The capabilities are seemingly endless. We can share real-live data with teams working on site that helps us make smart business decisions. Numerous architects, owners and subs also use which makes process seamless

The accounting side can use much improvement. There's not much flexibility and as jobs become more complexed so does the Accounting. I have found there are many issues trying to integrate with other systems. Having a third party integrator, Ryvit, is a disadvantage, as ProCore needs to get them involved for most issues which delays the process by day(s)

I like the auditable features that allow companies to ensure they are protected. The continual refinement of existing tools and development of new tools is unparalleled. The customer support and service is excellent. The mobile apps are efficient, intuitive and easy to learn for people that may not be computer savvy. The addition of Procore sync is awesome and makes working exclusively in Procore easy and second nature.

I don't like that some of the tools aren't as feature-rich as others. It is almost like they have been left on the back burner. The reporting tool needs updates to allow users to pull from the whole spectrum of information that exists in Procore. Some of the tools are cumbersome to work in, but I know they are constantly trying to improve the user experience and software functionality. The inability to determine how Procore emails display in a recipients inbox is detrimental to working with government clients. The need to be able to send emails as plain text emails is critical as government employees are not able to receive HTML emails. This requires us to do more work that and take unnecessary steps in order to work with that client. It also means our company cannot work solely within Procore we have to leave the program after exporting whatever we are working on to then send to the client.