--- description: Gedetailleerde beoordelingen over Workbooks: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Workbooks met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Workbooks reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [CRM-software](/directory/230/crm/software) > [Workbooks](/software/9531/workbooks-crm) # Workbooks Canonical: https://www.getapp.nl/software/9531/workbooks-crm Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.getapp.nl/software/9531/workbooks-crm?page=2) > Workbooks is een aanbieder van CRM-apps die zijn ontworpen voor kleine en middelgrote organisaties. Het hoofdkantoor van dit bedrijf is gevestigd in het Verenigd Koninkrijk en dit softwarepakket stelt klanten in staat om omzetgroei te versnellen, marketinguitvoering te verbeteren, bedrijfsprocessen te stroomlijnen en de klantenondersteuning te verbeteren. > > Oordeel: score van **4.3/5** door 112 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.3/5** | 112 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Workbooks - **Locatie**: East Hartford, VS - **Opgericht**: 2007 ## Commerciële context - **Beginprijs**: US$ 45,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000 - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Spaans - **Beschikbare landen**: Australië, Canada, Duitsland, Frankrijk, Guernsey, Ierland, Isle of Man, Jersey, Spanje, Verenigd Koninkrijk, Verenigde Staten ## Functies - AI Copilot - API - Aanpasbare branding - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Afspraakplanning - Analyse van verkooptrends - Batchverwerking - Beheer van externe verkoop - Beheer van salesactiviteit - Beheer van verkooppipeline - Bewaking - Bronnen bijhouden - CRM - Campagnebeheer - Catalog Management - Communicatie via meerdere kanalen ## Integraties (10 in totaal) - Box - Dotdigital - Force24 - GoCardless - Google Docs - Mailchimp - Microsoft Outlook - Sage 50 Accounting - Xero - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [CRM-software](https://www.getapp.nl/directory/230/crm/software) ## Gerelateerde categorieën - [CRM-software](https://www.getapp.nl/directory/230/crm/software) - [Contactbeheer software](https://www.getapp.nl/directory/337/contact-management/software) - [Sales force automation software](https://www.getapp.nl/directory/338/sales-force-automation/software) - [Lead management software](https://www.getapp.nl/directory/339/lead-management/software) - [Online CRM-software](https://www.getapp.nl/directory/232/online-crm/software) ## Alternatieven 1. [HubSpot CRM](https://www.getapp.nl/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.getapp.nl/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.nl/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.nl/software/90378/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.getapp.nl/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "CRM that just works well" — 5.0/5 > **Simon** | *20 november 2018* | Architectuur en planning | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: It did everything we asked of it. We have integrated it with our back end systems to provide a single version of the "truth" - the API was very easy to use and the integration very quick to do. We also esily integrated with other SAAS software such as MailChimp and Survey Monkey > > **Minpunten**: The origin UI was very old school, but fortunately that has now been fixed. Workbooks being a smaller vendor don't have so many out-of-the-box integrations as other CRM vendors, such as SalesForce > > The implementers and support team are spot on. Very attentive, got our business and did their job well. The whole company is easy to work with. ----- ### "Workbook - Great business marketing plan" — 4.0/5 > **Julio A** | *27 februari 2018* | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like most is the versatility of adapting the software to our offer, is very intuitive and we have several setups until we find the right for us. The software covers from leads to payments, and it have to manage a invoice program. I like the support management because allow us to find our way using workbook > > **Minpunten**: Once we knew is a flexible software, we didn't understand the dimensions of it, it took a while to process and adapt all our data to a new way to manage the software. The search function is very slow. Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software. > > We found that the numbers of our company were slowing down, so we tried out some new tools in order to make our business to keep on track. Workbooks gave us a new way of thinking because just making things in a different way we can reach more clients. ----- ### "Slugish and painful but gets the job done" — 3.0/5 > **Geverifieerde reviewer** | *21 november 2017* | Computersoftware | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: It allows us a company to run our business. We can track support cases and organisational contracts. Saas system means no server maintenance, upgrades take place at night so little downtime. > > **Minpunten**: So many windows to click and wait for things to open. At times it can take minutes for windows to open. Its not built as a support system, so it's only logging the emails which are sent with categorisations. Contact their support team can be complex as they only allow 2 authorised contacts, so if your 2 colleagues happen to be off they won't answer your call. > > Integrated accounting and support systems. We can see if a company has an active contract before we provide support. Everything is logged and whole team can login to see the status of the cases. ----- ### "Workbooks is great for sales cycles and orders, easy to use and plenty of features\!" — 4.0/5 > **Jenny** | *31 oktober 2017* | Computersoftware | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I only use workbooks for sales administration work, keeping track of the sales team opportunities and leads. The filter function and all the information you can store in a single record is ideal when you have lots of records. > > **Minpunten**: The search tool is not ideal, it could be better, needs more advanced options. I also think creating a report is a lot more complicated than it needs to be, different criteria and views makes it hard to use. ----- ### "It is easy to use and cutomise." — 5.0/5 > **Teresa** | *27 oktober 2017* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: This was a big step for our business as our processes were all done manually. This has revolutionised the business as almost everything is system generated. It is a fanatic piece of software. > > **Minpunten**: The reporting element can be a little overwhelming but the support received is second to none. Other than that it is great\! > > No more manual processes\! Real time reporting on quotes, orders and invoicing. Management dashboards. Tracking Sales against targets Following up on opportunities. The list is endless :) ----- Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.getapp.nl/software/9531/workbooks-crm?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/9531/workbooks-crm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens