Voice & Text Message Broadcasting Made Easy
5/5 (23 review)Pluspunten
What I like most of the DialMyCalls software:
- User Friendly;
- Response time is immediate, amazing!;
- Great access to reports, reports provide a comprehensive receipt of calls made;
- I love the fact that I can create caller groups to organize my contact list better, (super nice);
- Cuts my workload in half;
- Customers response is positive;
- Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.
Minpunten
What I least like about DialMyCalls software:
- The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "<break/>" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments;
- There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created;
- Reports do not include the name of the contact, only the phone number;
- When creating a new broadcast, there is no way of returning to the previous step without having to start over;
- When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.
I have used several different programs at different cost and different companies. I have found that this one is by far the better fit for the needs we have for it. I can see where it can keep the staff and partners informed with a simple text blast as well as able to be setup as a good marketing tool for clients without spamming them either.
Pluspunten
Taking advantage of the credits plan for text messages vs. a monthly service fee helps make it more affordable and apt to be used. It is a great program for small and medium size businesses to be able to sue with out the large overhead of some programs.
Minpunten
When setting up the program it can at first be overwhelming. But if you take your time and follow the FAQ and think out what you need vs. want it s tarts to make sense and becomes easy to use.
Our firm uses DialMyCalls for inclement weather and emergency notices. We also use it as notification when one of our offices is closed. Prior to using DialMyCalls, we sent notices by email which may have been missed by many employees. Everyone receives and pays attention to the texts and is aware of what's going on in real time.
Pluspunten
DialMyCalls is simple to use, it's fast and inexpensive. Unlike other companies, DialMyCalls requires no long term contracts, no large deposits or credit checks, and the simple instructions and ease of use allows you to use it when needed without having to locate instructions on how to send a blast email if you forget. Adding funds to your account when needed works well for us.
Minpunten
More characters allowed would be a plus.
We are a not for profit organization and use the software to communicate transportation issues to the more than 900 individuals that we serve. The product allows me to get the word out for an emergency weather closing or delay in a very efficient manner. The people we serve and our employees have become dependent upon the calls and texts. We also recently started sending out advocacy information to our families. The best price product on the market
Pluspunten
Very easy to use, really quick to get out a message and priced very inexpensively
Minpunten
Nothing comes to mind. We have not experienced any issues.
We have no problems whatsoever with this company and highly recommend it to anyone needing the service they provide
Pluspunten
I don’t think our group could function effectively without DialMyCalls. I remember what is was like years ago when we had ineffective and time consuming phone chains that took hours to accomplish what now takes minutes.
We are so thankful for this company.
Minpunten
Can’t think of a thing. They keep the service current and customer service is excellent.
we have used Dial My Calls to announce to our Kiwanis Club members the weekly meeting information for over probably 6 years. And its simple and quick to use for fast, emergency notifications.
Pluspunten
ease of use
access from smartphone is just as easy as from desktop
very reasonable price
Minpunten
i really have not found anything that is an issue
We use DialMyCalls to contact clients of a volunteer tax preparation service. The calls remind clients of their appointment and what documents to bring. We have much less trouble with missed appointments and the clients are better prepared.
Pluspunten
It is quick and easy to record a message and set up calls. The cost is very reasonable. There seems to be good customer support available, but I never needed it because the system was so easy.
Minpunten
Setting up contact groups was a little confusing at first.
Went from a slow single-call calling systems to online system which calls and texts messages as soon as we hit send. We love it!
Pluspunten
easy to use from any device; speed of calling; customer service.
Minpunten
We don't have any complaints at this time...
Saves so much time and employee cost in making the calls that had to be made to many prospects.
Pluspunten
Very easy to use. When I had a questions, customer service was right there for me.
Always adding new features to make our job easier.
Minpunten
Haven't found a reason to not like this software.
Positive since day one. Quick response to questions. Also liked how you could test the software before spending money.
Pluspunten
The amount of time saved by sending out one call instead of hundreds of individual calls
Minpunten
The site maybe slow to load due to large number of graphics on the page
I use DialMyCalls for our Church and its ministries. It is a necessity for our food pantry which depends on rallying volunteers to unload our supply truck and preparing for community distribution. In weather situations such as bad weather cancellations, alerts can be recorded and distributed in five minutes. Cost is negligible. A great bargain for any Church who needs to contact circles of volunteers.
Pluspunten
You can build groups to select a circle of volunteers with one click. New contacts are easy to add.
Minpunten
The phone ap is difficult to use on the road. This can be overcome by planning when a laptop is available to set everything up except the message.
We use this software to communicate things such as health updates, church reminders, and emergency alerts for our church family. We have found it to be one of the best services we could have ever invested in as a church.
Pluspunten
The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.
Minpunten
The only negative thing that we could comment on is the need to completely block a person in the group if we need to send a message concerning that persons family or loved one.
We are able to send out mass alerts when something needs to be changed and have benefited by keeping everyone connected.
Pluspunten
Where do I start? I love all of the features this system offers such as different groups for contacts, multiple ways to record, various options to purchase credits, automated opt out recording, text messaging options, and the list goes on!
Minpunten
The only thing I dislike is the functionality of the app. It could be updated to have a better user interface and better efficiency.
Pluspunten
It's very simple to use and easy to train others to use it. For all the times that we've used it the job was done perfectly every time. We use it for snow and other emergency notifications to employees so reliability is critical.
Minpunten
There is nothing that I can think of that I dislike.
Awesome service for those wanting to communicate and impact large and different groups of people.
Pluspunten
Easy to use with lots of different communication options--voice, email & text!
Minpunten
Not as easy to export lists to ther services.
Pluspunten
I like that the software is pretty easy to use and works really well. This week we had a lot of snow and sent a message to members that church service was moved from Sunday to Friday. We wouldn't have been able to accomplish the date change without the software.
Minpunten
It makes it a little difficult to reach older members who don't answer phone numbers they don't recognize.
It has been great to send out a message and know that everyone involved got the same information, immediately. It has been a great asset to our communication.
Pluspunten
The quickness with which I am able to verify that people received the call.
Minpunten
In the section where you add a new contact, the phone number line was confusing. When you began typing the area code, several examples would pop up. if you selected one, it would enter the three digits in th box for area code and the next box, also. Would have to correct ie all the time.
I like that I don't have to call over hundreds of customers. This software save me time and hourly wages. You can split up your call list so you can handle whatever load you want. Also, you can set a time and day to send your message.
This software is easy to set up and easy to use. The options for purchasing points is easy and has many options.
In addition you can review how many customers answered the phone and how many went to voice mail.
Pluspunten
I can reach a multitude of customers in one call. I like that I can use my own voice and that the phone number displayed is my business line.
Minpunten
For me I have to remove all my previous contacts and load new ones each time. Not to much of a big deal.
Notifying members of what is happening
Pluspunten
The ease of making recordings and scheduling phone calls
Minpunten
How to update the database so that we do not need to check every name but reload updated database
DialMyCalls allows me to reach out quickly and efficiently to all of my customers, and in a cost-effective manner. I'm really happy with their product and pricing.
Pluspunten
Easy to use platform
Easy to generate relevant reports
Easy to schedule outgoing calls from office or on the road
Minpunten
I have multiple locations, and for each one I have a separate account. It would be nice to have one umbrella account from which I could administrate all of my locations.
Frequently, I need to remind members about an upcoming meeting or a change to a meeting time or location. Many of our members do not use email or texting, so the only solution is to call them. This saves me making 20 to 30 phone calls each month.
Pluspunten
I can, inexpensively, broadcast a message to all or a portion of the members of my organization in just a couple of minutes. This software saves me hours of phone calls and getting stuck in time consuming small talk when a member answers the phone. I love this software and recommend it to anyone in charge of communicating to members of a non-profit organization.
Minpunten
I have no complaints about the software. I have no complaints about this software.
Pluspunten
This program has been a great way to send text reminders to our members to send links for program registration. It has increased our average evening program attendance by 25%.
Minpunten
We have not had any complaints about this program. Great resource!
A great service that allows us to quickly contact members with time sensitive information.
Pluspunten
The ease of use combined with the good value for the money.
Minpunten
If I had to choose something, it would be that messages longer than 30 seconds double the unit cost.
Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.