Finale Inventory reviews

Finale Inventory

Cloudgebaseerd voorraadbeheer voor groeiende bedrijven

Totaalscore

4,7 /5
(203)
Prijs-kwaliteitverhouding
4,6/5
Functies
4,5/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,7/5

96%
heeft deze app aanbevolen
Sorteren op

203 reviews

Marshall
Totaalscore
  • Sector: Groothandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Finale Inventory - Distributor's Perspective

Beoordeeld op 5-2-2019

The team at Finale Inventory has been amazing! They were extremely helpful with on-boarding; Have...

The team at Finale Inventory has been amazing! They were extremely helpful with on-boarding; Have routinely answered support tickets during off hours; Go above and beyond trying to find us solutions to any issue; and have the patience to explain situations to us thoroughly.

Pluspunten

When we were looking for a new inventory solution we had one major issue: How can we manage inventory across over a dozen websites, (and through our wholesales program) with some degree of accuracy, while allowing our in-house account managers and order processing personnel ease of use? Finale was a complete and total answer to that question.

Pros:
* Simple interface
* Extremely fast and easy for building purchase orders or sales orders
* Adding customers, suppliers, and new products is extremely easy.
* Very flexible reporting module.

Minpunten

* Not enough group security.
* Needs a bit more flexibility in the interface options.
* Needs a better way of tracking cancelled orders and how they affect inventory.

Jolynn
Totaalscore
  • Bedrijfsgrootte: 10.000+ werknemers
  • Bron van de reviewer

Totaalscore

Great Plug and Play Tool

Beoordeeld op 5-1-2015

We needed a solution for a complicated international, multi-location barcoded inventory management...

We needed a solution for a complicated international, multi-location barcoded inventory management system that was easy to understand, quick to implement and that could manage the complexity of our business model. The team at Finale was quick to understand our needs and worked hard to create solutions, within their framework in an extremely timely manner, that worked.
Start easy: We went live in less than 3 months of our first engagement. It was a team effort that included a specific and doable work plan from the leadership at Finale. Any glitch or issue that came up they were quick to respond and trouble shoot. As the project sponsor, I felt well informed, abreast of the issues and included on solutions.
Reduce Human Error: The Finale team has the depth and breadth to listen and respond to the complexities of the business model by asking pointed questions to increase their knowledge of business processes. We started to capture our inventory as we were still working out the nuances of our model, and although I know it was stressful for them, as the client they were nothing but professional and timely in there solutions.
Peace of Mind: Having no inventory system at all, to having the Finale Inventory System is allowing us to take our business to the next level. We are able to see at a glance, globally, what we have in inventory and shift product around to speed our time to market. What use to take weeks/months to resolve, now can be achieved in hours.
Work anywhere: We have inventory in multiple countries around the globe. As the Director of the division, I can see at a glance from wherever I am not only the inventory levels, but I can run reports and give directives that will save us considerable resources, both monetary and human.

Pluspunten

I highly recommend the team at Finale and their inventory tool. They are fantastic to work with. They are solution driven, they listen, they inform when scope creep arises, and they are mindful of budgets, time and deliverables. A winning team.

Minpunten

None that I have come across in our go live phase.

AMY
Totaalscore
  • Sector: Computerhardware
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

Simple program

Beoordeeld op 12-1-2021

Needs a lot of work, needs to sync with other platforms as well.

Needs a lot of work, needs to sync with other platforms as well.

Pluspunten

Very basic, no advanced knowledge of other programs needed, links directly to Ship Station as well

Minpunten

A lot of modules don't work and it doesn't allow you to take on returns from marketplaces.

Ember
Totaalscore
  • Sector: Sport
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Simple & Powerful

Beoordeeld op 17-7-2018

Finale has helped my company make operations fast, efficient and accurate so we can spend less time...

Finale has helped my company make operations fast, efficient and accurate so we can spend less time on operations and more time on sales and customer relations. The customer support at Finale is pretty incredible...I've called out of the blue and gotten someone on a screenshare call within minutes to fix an issue. Overall this software may not look like the most high tech inventory solution out there, but simply put, it works. Give them a try.

Pluspunten

It's everything you need an inventory software to do simply and easily without bloat or unnecessary features. Finale integrates seamlessly with all our sales channels and works perfectly all the time. We have multiple warehouses. Before Finale, I used to have to manually update this inventory from multiple spreadsheets...it took about 4 hours every week. Now the same exact task takes me about 4 minutes and I do it daily. We are have increased accuracy with less work. The single best feature about Finale is the product lookups that allow you to match multiple sku variations to one primary sku.

Minpunten

The returns and exchanges process needs improvement. I would like to create PO's in bulk.

Heath
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Finale is an extremely manageable, seamless tool!

Beoordeeld op 26-4-2023

After a year and a half with Finale I can definitely say that I would use it/recommend it to other...

After a year and a half with Finale I can definitely say that I would use it/recommend it to other businesses. I can do my job very quickly and accurately with this product.

Pluspunten

When you take the time to really set up Finale with all of your product information and reorder points tightly, it makes every day work a breeze!

Minpunten

I'm definitely not a fan of the "Customize This Screen" feature. It has always had a bit "too" much information to pull from. It can also be very glitchy when trying to reorganize the way your dashboard looks.

Charity
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Finally, the answer I was looking for!

Beoordeeld op 25-5-2016

I've compared MANY different Inventory Platforms before landing on Finale. What ultimately sold me...

I've compared MANY different Inventory Platforms before landing on Finale. What ultimately sold me was the incredible value they punched for the price.
I had several criteria that I needed to fulfill for our startup company, several of which were matched in other inventory platforms, but NEVER all of them. Once I found Finale and how they fulfilled all of our needs, I thought it was too good to be true, but it wasn't.
The integration of multiple selling channels including ours (Woo), was of course, necessary. Next, I wanted the inventory to be automatically deducted, which works PERFECTLY with their integration with ShipStation (our shipping platform, a match made in heaven). Then, I found out that they integrated with both Quickbooks Online AND desktop (we use the desktop version and a lot of the other platforms I had searched out didn't offer it for desktop).
I also needed the ability to create bundles for our products as well as the ability to track RAW goods for manufactured goods (since we do some manufacturing in house).
Finally, I needed the peace of mind to know that we would have support and access to lots of learning resources. Not only did they provide this, but they set up several one hour training phone chats which were invaluable.
Overall, as an inventory platform, what can I say? I'm in love with Finale.

Pluspunten

Their integration with ShipStation, Woo, and Quickbooks desktop.
Their INCREDIBLE support and training resources.
They've JUST integrated a way to track inventory from within the ShipStation platform so that we don't have to switch back and forth between platforms to be sure our products are ready to be shipped.

Minpunten

The interface of the platform isn't very "pretty". I also found it a tad hard to navigate, without the training that they offer.
There's a WELL of capability within the platform and it takes a while to understand, BUT I actually wanted it that way.

Greg
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A bright shining spot in the morass of crappy SaaS

Beoordeeld op 20-1-2023

Really good. Been with them for many years.

Really good. Been with them for many years.

Pluspunten

It is the most critical system we have in managing our ecommerce business. It integrates with our shipping software and websites and completely manages our inventory. Support is top notch in a time when very few companies put much effort into support. Also, pricing is fair.

Minpunten

It would be nice if the PDAs were syncing in real-time rather than requiring batching. This can cause some unusual results at times.

Josh
Totaalscore
  • Sector: Publiceren
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Super robust, full featured software at a great price

Beoordeeld op 31-1-2023

Going from manual inventory management to a streamlined, integrated, digital solution has been...

Going from manual inventory management to a streamlined, integrated, digital solution has been amazing. And Finale is great. That said, the learning curve was a little steep. But, the training and support staff are excellent. Really excellent. It's been really exciting to see the efficiencies that Finale creates and how this is going to revolutionize my business.

Pluspunten

Being able to see my inventory and to know if I can fill an order at a glance is vital and Finale does this flawlessly. It's a huge improvement in our workflow. I also love that it has given me the ability to really organize my inventory into a system that makes sense. Additionally, the reordering and PO creation functions are a dream.

Minpunten

I wish it had the ability to incorporate product images on reports. But this is in no way a deal breaker.

Raphael
Totaalscore
  • Sector: Luxeartikelen en sieraden
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Simple but very powerful, Finlale inventory

Beoordeeld op 14-7-2023

Fantastic!

Fantastic!

Pluspunten

Simplicity and versatility! Simplicity and versatility! Simplicity and versatility!

Minpunten

Lack of support for Quickbooks online for silver level!!!

Rino
Totaalscore
  • Sector: Evenementenbureaus
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Fantastic Fireworks Inventory

Beoordeeld op 15-4-2023

Great product and when needed, which is really rare, that there is a great support structure.

Great product and when needed, which is really rare, that there is a great support structure.

Pluspunten

That it integrates with Finale 3D which is integral for our business

Minpunten

I think overall it could be a be a bit cheaper but understand that development time costs miney

Joseph
Totaalscore
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Superb service, perfect for our needs, easy to use

Beoordeeld op 25-7-2017

Pluspunten

We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. The ability to create builds (to track individual components) for our kits is wonderful! Also, the ability to track lot identifiers and expiration dates is critical for lab reagents and things like blood collection vials.

Having Finale Inventory has really helped as our group as we have grown. It's very easy to use and their are still numerous features that we haven't fully explored. Pricing is very reasonable as well.

The customer service is FANTASTIC! Chinh (Co-founder, Finale Inventory) has always been very accessible and replies promptly. He's spent extra time walking through problems with us over the phone. This company really goes out of their way to make sure their customers are happy. I can't stress that enough.

We have used Finale since late 2014 and are currently in the process to expand our use of it. We are very pleased with both the software and the tremendous customer service and user support.

Minpunten

Overall, we are extremely happy with the software. Sometimes our inventory numbers get off due to user error, especially when our builds change (which is not often). So we don't suggest relying solely on re-order thresholds. This is a problem more with our workflow than the software, but it would be nice if there were some kind of mechanism to assist with build changes and inventory audits (though there are great report features and barcode tracking is an option). We have discussed upgrading to use the barcode tracking (which would probably help alleviate this problem for us), but have not made that commitment.

The ability to control user permissions and access (like completely separating inventory) is also a little limited, but we haven't really had problems from this. Finale does allow you to assign inventory to different custom locations, but we did decide to get a second account to fully separate our inventory tracking between two groups that never share inventory. On the other hand, being able to share inventory and easily move items from one location to another is also a great benefit.

Austin
Totaalscore
  • Sector: Magazijnen/opslag
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Finale Does That

Beoordeeld op 11-12-2019

As a fulfillment company we had inventory for 20+ different clients each wanting an inventory...

As a fulfillment company we had inventory for 20+ different clients each wanting an inventory report at any given time and for sure at the end of each month. Before Finale we were tracking inventory only on spreadsheets, this meant hours and hours were spent physically counting inventory. I can't tell you how many late nights were spent at the warehouse counting inventory. Once Finale was implemented those late nights were no more. Finale immediately saved us hours of time, no more long days of physically counting every piece in our warehouse.

We have numerous kitting projects and kits that are shipped from our warehouse, the Build feature has helped our company immensely with tracking inventory components of each build and keeping everything organized and easily accessible across our entire company.

I could go on and on about the features and flawless customer support Finale offers!

Pluspunten

I love having the BoM feature. It has helped with our Kits that are either pre-built for the pick line or are a bundle that need to be shipped together. It has helped immensely with tracking inventory.

Minpunten

Wish it had an ios app for when I am away from my desk, that could easily pull up and display information.

Overwogen alternatieven

NetSuite en Stitch Labs
A L
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Finale Inventory Review

Beoordeeld op 4-3-2021

Pluspunten

The ability to integrate with ShipStation, maintain an accurate inventory, produce accounting reports and make drop shipments.

I have very much appreciated my time using Finale Inventory. Their team has a can do attitude that has been always ready to address and help with any question or issue that I have had using their program.

An additional plus for Finale Inventory is that they always working to improve its functionality. Finale is not one of those companies that is stagnant and resting on their laurels, but are constantly working to grow and improve their program for the end user.

This is a great solution for smaller companies that have been outpriced by cloud based systems that are more oriented to mid to larger companies.

Minpunten

It would be nice if there was complete functionality on a mobile device. Drop down boxes within the program work in the Windows 10 environment, but not within Andorid.

There is a little bit of a learning curve to understanding the program, but in actuality it is only because it is such a great program and there is so much that you can do in its environment to maintain an accurate inventory and produce accounting reports.

Steve
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

Finale is the best SMB inventory, orders and returns management system on available on the...

Beoordeeld op 23-11-2015

We've been searching the right system to take our company to the next level, lowering working hours...

We've been searching the right system to take our company to the next level, lowering working hours and human errors in managing our inventory, sales and especially returns.
We've been checking 13 different cloud based software solutions and were mainly interested in 3 features:
1. Manage and sync inventory between our online platforms, Amazon and Magento and offline wholesale orders - so there will be no sells for out of stock items.
2. Manage and sync orders between our online based platforms, shipping platform, ShipStation and our accounting software, QBO - so we won't have to retype those fields to create invoices and payments and prevent human errors in this important area.
3. Manage returns - simply as that! I can't believe that an item based business (not a service based) doesn't manage it's returned orders same as it's outgoing orders.
Too much to ask?
So first, apparently, very few of the 13 platforms we checked have a returns management system. Some is still in development and most of them don't even have it.
Finale has a simple Sale Return feature that does just that in a very smart manner.
Second, most platforms sync automatically with QBO, with rules that are hard coded in their software. This has created a big mess in our QBO account, creating new customers, orders on a different serial number and duplicate items.
Finale has a manual sync with QBO that shows you exactly what is going to be synced and you can configure it to work as you wish.
Last and not least, many of the platforms had lots of connection problems with Magento, in addition to miss information when syncing to ShipStation like the shipping method, weight of the package etc.
Finale integration works great! all the order information comes right to ShipStation and then to Finale to sync inventory to the other marketplaces almost instantly.
Finale has a simple look and interface which may look old fashion comparing the new fancy looks but you should know to "not judge a book buy it's cover"!.
Finale works fast. really fast! importing new information, sync orders and inventory and many more.
It has many options that helps you configure Finale to work for you and not the opposite.
They offer quick way to import information, use a barcode scanner and many different kinds of reports.
They have a dedicated team that it is a pleasure to contact in any case or problem, and any software have some.
We hope Finale will keep grow and improve and wish them all the best!

Geverifieerde reviewer
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

If you like working with spreadsheets, you'll love this

Beoordeeld op 5-3-2021

Great. Easy. I was set up - by myself - before my trial ended.

Great. Easy. I was set up - by myself - before my trial ended.

Pluspunten

Best part about this is the copy and paste from a spreadsheet. Seriously the most ingenious way to import product data. I hate saving files on my computer and then needing to find the file... I can make changes to a list of items sooo quickly.

Minpunten

When I have to import information, rather than one screen, I have to import the product - then import the lookup - then import the quantity - then import the cost. Mind you, I copy the data set once and then just have to paste it into 4 different screens, but it's annoying and if I get distracted, I might easily forget a step

Redenen om over te stappen op Finale Inventory

Connection and Ease of setup
Geverifieerde reviewer
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Finale Completely Changed Our Business

Beoordeeld op 6-2-2021

Pluspunten

Honestly, I love everything about Finale. Before we started using the software, we were using Google sheets to keep track of all of our inventory. To say that getting Finale was life changing is an understatement. It made sending POs and keeping track of inventory so much easier and faster and was pivotal in helping us grow our business. Not only that, the customer support is out of this world. Anytime I have a question (which is pretty often), the team responds extremely quickly and is always willing to hop on a call to help me with whatever I need. I couldn't recommend this software more.

Minpunten

There are a few features and reports that we looked for that Finale didn't have, but nothing that has really made that much of an impact.

Andrea
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

I use Finale daily to track the inventory flow in and out of our warehouse.

Beoordeeld op 14-11-2017

The biggest benefit that we get from Finale is the ability to track the purchases and sales coming...

The biggest benefit that we get from Finale is the ability to track the purchases and sales coming in and out of our warehouse.

Pluspunten

I like that we can sync up Finale with ShipStation to track our orders and warehouse quantities. I like that we can sync multiple Product Lookups to one Product ID.

Minpunten

I dislike that we can't delete Product Lookups from a Product ID once it's been created. Sometimes a product lookup will change (for a example when a part number is discontinued and replaced with a new part number), but because Finale doesn't let you remove a Product Lookup from a Product ID we will sometimes have quantity associated to a no longer valid Product Lookup.

M
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

Finale is One of The Best Business Decisions We Made Last Year

Beoordeeld op 2-6-2016

We love the simplicity and efficiency of the program. It looks clean, is easy to navigate and is...

We love the simplicity and efficiency of the program. It looks clean, is easy to navigate and is completely intuitive and easy to use, even for beginners. It isn't visually overwhelming and cluttered with too much "stuff", it is super simple yet very powerful.

We started out with Finale a little over a year ago after spending several months researching every program on the market, reading reviews and really doing our due diligence before finally zeroing in on Finale. We have not looked back since.

Chinh, Chris and Mike are exceptionally attentive to our every need. If ever we have had a question, problem or a suggestion, they are super quick to respond (usually within minutes) and address it immediately. They have a super hands on approach and honestly seem to care about building a quality business by caring about their product and their customers.

They have gone above and beyond to integrate Finale to work with various online channels that we sell on. For instance when we started they did not yet have an integration for pushing stock levels to Overstock and we expressed our need for this and within a month they used our Overstock account as the guinea pig for building the integration. They encountered some bumps in the road linking up with Overstock's API and Chris and his team were able to work around them with lightning speed and we have had a seamless Finale to Overstock inventory integration ever since.

Finale has truly changed the way we do business and increased our productivity and efficiency 100 times over. I mean we were literally in the dark ages before we started using Finale, we had no digital inventory control, we were updating online marketplace inventory manually every day, it was literally insanity with all the products we have, which is THOUSANDS. We are truly grateful for Finale and to their team and recommend it to anyone.

Christopher
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Wish I'd found Finale years ago

Beoordeeld op 17-5-2018

Syncs inventory across all selling channels to prevent overselling and underselling. Handles...

Syncs inventory across all selling channels to prevent overselling and underselling. Handles kits/bundles with no problem.

Pluspunten

I've evaluated a few other solutions and for the money, Finale is great. There is a learning curve and it certainly helps if you're good with excel. But once you get things set up it's phenomenal. No more worrying about overselling - it syncs up with all our venues almost in real time. Also - and this can't be stressed enough - no more UNDERselling. We used to leave stock aside as a buffer to prevent overselling. Now we're confident keeping all that we have listed as stock changes (for breakage/miscount/etc) take seconds and are uploaded to all venues within minutes. I wish I'd have found this years ago!

Minpunten

The documentation can be a little confusing/incomplete in places but customer service is very responsive. Also, getting it to integrate with OpenCart was a bit of a chore but OpenCart almost always requires a little finagling to get things to work so I'm used to it. The only other thing that I'd like to see is a mobile app for quick inventory changes when we're away from a desktop/laptop. I tried bringing the desktop site up on my android phone and it doesn't work very well.

Mikayla
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great Software

Beoordeeld op 4-3-2021

Finale has been super helpful in managing our inventory as well as cracking down on accuracy with...

Finale has been super helpful in managing our inventory as well as cracking down on accuracy with picking orders.

Pluspunten

The integration with our other software is vital and Finale makes it seamless. Because Finale has so many functions/capabilities to fit the needs of various business structures, it can be overwhelming to set up/manage all features as needed, so the customer service is very helpful.

Minpunten

Not all features and names of said features are super intuitive until you're used to using them.

Jason
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Finale review

Beoordeeld op 1-12-2016

I love it but I really need you to be compatible with ultracart. that would save my life so much. ...

I love it but I really need you to be compatible with ultracart. that would save my life so much. I have to manually add it to Ultracart. It really adds to the difficulty of managing. I hope you guys are working on this because the Ultracart platform is such a great one for e-commerce I won't be leaving it. Please Please Please do it. I would have given you all five stars on everything.

Pluspunten

My favorite part is that it tracks multiple skus from different sales channels. It is awesome. Exactly what I need.

Minpunten

Doesn't integrate with Ultracart. I need this badly.

Derrick
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Small But Growing Business on Multiple Platforms

Beoordeeld op 1-12-2016

Finale has done great solving the main need we had, that is, a centralized inventory that is synced...

Finale has done great solving the main need we had, that is, a centralized inventory that is synced across multiple selling platforms. They worked with us to be one of the first customers syncing to Amazon.co.uk which was great. There have only been a few selling platforms they do not yet support but we are hoping to come soon.

Sometimes the software is a little quirky to use, but for the most part, is pretty stable and you can usually find a good workaround. It is limited in the fact you cannot centralize listings/data and push those out (only inventory stock levels), but for the cost of the product, this was understood.

Still love it and plan to continue using it going forward.

Pluspunten

Centralized inventory synced across multiple sales channels/platforms

Minpunten

Sometimes "clunky" or quirky in areas; adding new products a little cumbersome; more sales channels to sync with would be great (Please get Weebly soon!)

William
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Excellent, Very Professional

Beoordeeld op 27-7-2017

Pluspunten

Easy to use, Convenient and always growing to meet your needs.
A Family like Customer service that will help you with any questions you might have.
I would highly recommend this software to any company handling any type of inventory, from Explosives to Pencils. This software will work for anything and everything and the staff will meet any request you have in a timely manner

Jacob
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent product, wide range of functions, amazing customer support, thanks Chinh!

Beoordeeld op 26-7-2017

Fully managed warehouse & Inventory with easy to understand setup.

Fully managed warehouse & Inventory with easy to understand setup.

Pluspunten

It's very convenient to use, and has a very wide range of functions and compaitibility. It also allows us to automate pretty much everything involved in our inventory and warehouse.

Minpunten

I wouldn't mind a desktop application, and maybe a bit better function with multiple tabs, I find it tends to lag with more than one.

Andy
Totaalscore
  • Sector: Sportartikelen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very functional application with knowledgeable and attentive tech support

Beoordeeld op 7-4-2017

Pluspunten

The inventory tracking is top-notch, and it's eliminated all instances of us shipping an incorrect item. The app is feature-rich, and whenever a feature is lacking, Mike & Chinh work to quickly create the functionality we've requested (when possible). They are quick to respond and help us when needed, and we look forward to using Finale for years to come!

Minpunten

Why spend time writing a con when we can just ask them to add a given feature? They have addressed every issue thus far.