Crelate reviews

Mass emails, bulk texts, and easily access templates for all is perfect. The map options when doing radius searches of clients or candidates is great once you figure out how to access it.

I had the activity feed and wish I could remove it or filter it so I only see my activity. The cluttered appearance of the app is frustrating as well, making it hard to access when using a smaller screen. Ring Central isn't integrated properly and can be unresponsive or will ring at random when no calls are coming in. RC isn't very accessible friendly within Crelate and is easier to use outside of the browser, but you're still getting duplicate calls/text/notifications from all. The radius search is complicated to access and should be available within a list - it's frustrating to have to double back multiple times to get back to the list I was on. Candidate updates and movement on lists is frustrating - I'm making calls to 150+ people and any updates made to a candidate profile will remove them to another portion of the list which can make tracking who I've called while I'm making the calls very complicated. Imported candidates often have missing information despite it being clearly noted on their resume. Resume imports have so many errors it's often easier to import manually. Past jobs import as being current and there doesn't seem to be rhyme or reason to it. Your Chrome extension isn't great - I'll try to import a LinkedIn profile and the current employment dates disappear when I try to select the employer (because Crelate NEVER pulls that information correctly).

Software helps organize large amounts of data

Many items are not intuitive. WAY too many glitches. MANY items not as sold to us. Struggled getting set up. Customer service is really poor. Only works through desktop, doesn't work on iPad or phone, so worthless on the go. Continuous review of contacts is needed to catch errors.

I like Crelate applicant tracking because I can manage tracking temporary staff as well as perm staff in comparison to other systems. In addition, Crelate has so many onboarding features included with a CRM. It's really a one stop shop. They also have a way to send out bulk email campaigns and text messaging to candidates and clients. Customer service is always available to assist and they provide weekly ongoing training to ensure users are getting acclimated with the system. Highly recommend

The system is not as seamless as other systems. I believe they can improve on the email campaign feature, and making the system less complicated to move candidates along in the hiring process. But overall I really love using the product.

I like that Crelate is easy to use and fairly simply to navigate.

That to use many of the features/options, it's an upcharge on our account

Crelate is a user friendly ATS that has some nice Onboarding features that compliment the system and its functionality as Applicants transition into Candidates and eventually Employees. The upgrades that are required to gain access to some of these features are not always worth the cost, but Crelate has been willing to work with our organization to get us where we need to be. As a Health Care staffing agency who have mostly government contracts, we are unique within the industry. Crelate as an organization has been receptive to EGA's feedback and willing to make improvement to the system that will benefit all who are using Crelate as an ATS with Onboarding.

The tier pricing structure for adding customizable features such as Activities, Activity Forms, Core Record Fields (Opportunities and Contacts), Document Labels, etc. make the pricing pretty unreasonable for our particular organization. As an organization who is accredited by the Joint Commission, maintaining compliance through our processes and data collection is imperative. As a unique entity working with government clients, it is sometimes difficult to track Contracts, which may have multiple facilities we may already be working with. Crelate is not built to be able to see the true contract rollup since only one customer can be a parent company.

It is a relatively inexpensive site that is easy to use, allows for integration with LinkedIn, and they are constantly adding new features. We can also integrate with RingCentral for calling and texting as well as Outlook for tracking emails sent. The LinkedIn extension allows for parsing contacts into the database as well. Training and customer support is outstanding!

Nothing. We have had other ATS systems and this one seems like it is definitely catered to staffing agencies much more than others.

Integrating Crelate was super easy, the great thing about Crelate is that theres always more in terms of setup and integration and it keeps on getting better.

Pricing is a pain point. Would like to see different pricing structures for lower level recruiters within the company.Customer service experience needs improvement as well.WOuld like Crelate to offer a 6 month review where they will review our setup and give us input on how we can make improvements without sellingWould like Crelate to integrate with QB or other bookkeeping software

I like how easy it is to navigate and use the software. Putting each candidate into each job that they're potentially interviewing for makes it easy to communicate with people that might be in a different office.

My least favorite part is not knowing about all of the features available. We went through the initial demo with a salesperson but haven't really kept up with all of it.

To start, we switched over from another system and the pros at Crelate were spot on in transferring our data in its entirety from our old product! It automatically gave us a great feeling to find what we needed that we had almost a fluid transfer from our old ATS to this one.
It is intuitively easy to use. For any professional who has worked with database software, or ATS systems already, the designers of Crelate have made it easy to understand and use from the moment you log in. "How do I do this?" is not as large a concern while navigating and adding data, creating and solving tasks and tracking and scheduling candidates, searches and clients!
Additionally, it looks great! Some systems bring too much information to the head of a pin leaving you to wonder about how to find and retrieve information rapidly. Not so with Crelate! The screen you see the moment you log in allows you to breeze in and get what you need.
It customizes on the fly! You are allowed to create new jobs, tags, categories, skills in this ever-changing world.
Its ease of functionality makes it a perfect partner for other systems and software you use! I can send messages that appear in my sent box. Schedule appointments that end up in my outlook calendar. Create jobs that end up on the boards that I am already contracted to work with!
The "help" feature of the system has answered my questions with great clarity that we needed almost no training to get started.

Candidates update their resumes all the time and move jobs more rapidly than they used to. When they send me a new resume, I wish I could parse all the new data into an existing record automatically and not have to do it manually. That is not available. When asked, I would have to create a new record and then merge the two together. That isn't as fluid I wish it could be.

It is very intuitive. It was easy to pick up. When I wanted to find something, the most logical place to find the answer was where the answer was.

I don't not like how the systems don't talk to each. If I upload a fee agreement to a specific job, I want it to also upload into the company's file. When I add a website file in the job, I would want it to also upload to the company page so I am not duplicating my efforts. Also the address for individuals and company's is all American, I would like it to also populate for Canada.

I like that it is customizable, I work at a start-up that has grown quickly and as we grew we needed to lock down better processes and tracking. We were able to use Crelate to build out those processes and integrate it with our email and accounting software. It's great as an ATS and also functions as our CRM. I also like how you can pin things to the top, make fields optional and required easily to ensure you are getting the information that is most important while also making it so you don't need to spend time inputting insane amounts of tedious information.

I don't love the look of it, I know that is silly but hey I'm working in it almost 8 hours each day! It has some issues with formatting, if you copy a job description from word or google docs into the job description field it removes formatting. I also don't like how if you assign yourself a task, anyone in the company can see it and mark it complete - you will need to track your tasks elsewhere.

customizability is pretty great it allows us to add in a lot of various tasks.

The developing of the whole system there was alot of back and forth

Crelate has recently added a feature which allows you to create an activity on multiple contacts at one time. This is something I have been waiting for! They ask for feedback, listen and then implement new features on a regular basis!

Too frequently, there are multiple profiles of the same contact. Also, when you import a resume it creates a company based on the most recent employer on the resume; unfortunately, since people call the same company many things, you have different profiles for the same company.

The level of customization is impressive. It has PLENTY of very useful features to design the exact dashboard you need. That was the thing a really loved about Crelate.

It's not linked to any kind of technical online tests services, so that it would facilitate the integration and data transfer.
Being used for IT profiles, it's KEY during the recruitment process to evaluate technically this candidates. And we lost a lot of time attaching documents and adding notes with the tests results for example. I would work a lot on that to improve IT recruiters experience.

Crelate is a smart tool that has an easy flow to set up, manipulate and make work for both the recruiting side and sales functions.

Integrating with additional resume databases would be beneficial, having the ability to link with additional sales software, like Apollo would be nice.

The platform customization is amazing. We use Crelate as our CRM and ATS. It allows us to keep track of everything including our placements.

There are no cons since anything we have wanted to add the development team has designed or added for us.