Mention

4,7 (290)
Schrijf een review!
Monitoring van sociale media ontworpen voor bedrijven.

Totaalscore

4,7 /5
(290)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,5/5
Gebruiksgemak
4,7/5
Klantenondersteuning
4,7/5

95%
heeft deze app aanbevolen
Sorteren op

290 reviews

Arshard
Arshard
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Get to know your social presence

Beoordeeld op 28-3-2019

For a growing business like us it's social media appearance is very important. Further, we also got...

For a growing business like us it's social media appearance is very important. Further, we also got to have a watch out for our competitors. We need to save time from switching from windows to apps, mention is the solution to all these.

Pluspunten

Mention is the best app when you are concerned about the social appearance of your business. You can get to see how often your brand is spoken of, and the relevant activities of your social media handle. It is very easy to use and affordable. You can also have a watch on your competitors through mention.

Minpunten

I cannot get any past information in mention. It took me a while to figure it out, you can see data only from when you signed up. There is no major drawback that concerns me.

Marius
Marius
Totaalscore
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

This is an app that is just as essential as a bank account is to a business.

Beoordeeld op 20-7-2016

This is an essential tool in any business of any size that has an online presence and wants to...

This is an essential tool in any business of any size that has an online presence and wants to monitor their digital marketing. The best value is in its "early warning" application to lets you manage your online brand reputation.

Pluspunten

I do not know what magic crawlers or algorithms they use. But it WORKS and it is accurate.
Note though that I can not rate their customer support as I have never needed to use it. Yes they are just that good.

Minpunten

The free version is limited, but still well worth it for a growing business.

Geverifieerde reviewer
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Helpful Tool, Not As Easy As Other Options

Beoordeeld op 21-11-2018

Overall, Mention was a helpful tool to better understand how listening would work for us, however,...

Overall, Mention was a helpful tool to better understand how listening would work for us, however, it did not end up being the tool for us once we required additional mentions. If you are a smaller business with less mentions occurring online as you start out, I recommend using the free version of this tool to better understand how listening can work for you and if you like the tool, they have packages you can buy as your business grows.

Pluspunten

Mention makes it easy to find out what people are saying about you. We tried the free version when researching possible listening tools and found it helpful. If you are a smaller business, this would be a great way to start the listening process without investing in expensive software or spending unnecessary time Googling and searching yourself. Regular reports also make it easy to stay up to date on your mentions without having to continually login and check manually.

Minpunten

We did quickly use up our available mentions and ended up going with a different software that, for us, was easier to use, cleaner looking and a better value (in part because we combined it with our analytics package).

Ángel Enrique
Ángel Enrique
Totaalscore
  • Sector: Research
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

If you work with Social Media and brand awarness then you need Mention

Beoordeeld op 8-8-2019

I have managed all the brand awarness of the companies I've worked for the easiest way.

I have managed all the brand awarness of the companies I've worked for the easiest way.

Pluspunten

This is a must have tool, you can monitor 24/7 what people is saying about your brand. An excellent tool to attend any brand crisis just in the right time

Minpunten

Full features may be pretty expensive for small bussiness, still, it worth it

Sam
Sam
Totaalscore
  • Sector: Internet
  • Bedrijfsgrootte: 11-50 werknemers
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

I must have for any brand

Beoordeeld op 9-7-2015

Mention is a tool that I use every day - it's one of the first things that I open. It allows me to...

Mention is a tool that I use every day - it's one of the first things that I open. It allows me to track any mention of my brand, so that I can respond accordingly and be aware of everything that's being said about my brand, good or bad. Each mention in the list is given a score as well as a flagging system to help me prioritise which ones require speedy attention. I get regular notifications when new mentions come in, so I never miss a thing!

The tool also allows me to mark any mentions that I want to mark as irrelevant or block completely, and the filter can be great when you want to focus on a single channel, such as Twitter.

Mention is great value for money, and while there are other tools out there that provide a similar service, I find Mention to be the best that I've tried!

Pluspunten

Allows you see all mentions of your brand, or any other keywords or phrases that you want to track
Great value for money
Easy to filter mentions to focus on one channel at a time
Shows each mention as it appears on the referring page

Antwoord van Mention

Thank you so much for the nice review. Really appreciate you sharing how easy you find to filter mentions and identify the ones that need immediate attention.

Soumya Ranjan
Soumya Ranjan
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 10.000+ werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Understand your audience perception

Beoordeeld op 6-6-2021

Pluspunten

It helps you listen to your audience perception through social listening.

Its a cloud based solution so no issue of installing, maintaining server

Minpunten

I didn't come across any disadvantage of it yet

Andrea
Andrea
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy and helpful to reach your goal

Beoordeeld op 18-9-2019

Pluspunten

Super easy to setup and to manage. A lot of features in basic account.

Minpunten

Miss possibility to connect with other tools

Brendon
Brendon
Totaalscore
  • Sector: Kleding en mode
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Start Here for social monitoring

Beoordeeld op 5-11-2015

In a previous job I spent a lot of time evaluating and testing social monitoring tools. There are...

In a previous job I spent a lot of time evaluating and testing social monitoring tools. There are some great ones out there for a lot of different use cases. If you are new to these tools I recommend starting with Mention, it's quick easy and really straightforward. A lot of the other tools are not. You can also create one alert for free so there is no risk.

Pluspunten

I love the daily email update that doesn't require me to remember to check into the tool everyday. I want a tool that helps me out and doesn't add to my workload.

selena
selena
Totaalscore
  • Sector: Consumentenelektronica
  • Bedrijfsgrootte: 2-10 werknemers
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

A no-fuss communication helper!

Beoordeeld op 18-1-2016

Ideal solution for a small gadget-startup such as Vitastiq that needs all the help it can get in...

Ideal solution for a small gadget-startup such as Vitastiq that needs all the help it can get in the media and communications field. We are not a fully-staffed company as of yet and having a tool that informs us about the attention our 'vitamin and mineral status check gadget' gets all over the social media has let us measure our reach and not miss a message from a user or opportunity to say thank you to our supporters.

Pluspunten

Easy to use, simply yet amazingly organized; truly helpful and kind customer support.

Jenny
Jenny
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Anders Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great tool to monitor your brand across the Internet

Beoordeeld op 31-12-2018

Great tool to monitor your brand and keep track of your reputation online. Also enables us to...

Great tool to monitor your brand and keep track of your reputation online. Also enables us to respond to mentions in a timely fashion.

Pluspunten

This offers a simple way to track where your brand name is being mentioned – so you don't have to keep Googling yourself to find out.

Whenever someone does talk about your brand, Mention sends you an email so you can follow up. You can also check the dashboard to get quick daily digest of your mentions and decide how to handle them. Flagging spam or irrelevant mentions has been particularly helpful.

Minpunten

UI could be optimized more for easier scanning and better navigation on smaller screens. The price is also a bit steep for small businesses but there is a free account you can use if you're just a small company and don't need anything too advanced.

Geverifieerde reviewer
Totaalscore
  • Sector: Public relations en communicatie
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

A much better replacement for Google Alerts!

Beoordeeld op 29-12-2020

Mention is a very efficient tool for PR pros who are in charge of brand reputation and issues...

Mention is a very efficient tool for PR pros who are in charge of brand reputation and issues management. It is very useful in catching online mentions that can be an issue starter. And being able to see it early on can help avoid turning these issues into a full-blown crisis.

Pluspunten

For quite a long time, I’ve been relying on Google alerts to help me scan the internet for any mentions of my brand. Subscribing to Mention has been one of my company’s best decisions as it gives you more comprehensive results in scouring the internet with brand mentions that can either be good or detrimental to your brand. It has a great and easy to use dashboard. It also has an advanced notification system that delivers quality alerts straight to your inbox. I also like that it can also scan Twitter for brand mentions, leading to a more prominent media article that I always miss in Google alerts.

Minpunten

It can be a bit laggy at times, but somewhat manageable. You would also need support from their rep during the initial setup to train you on how to use and maximize the app’s full potential.

Geverifieerde reviewer
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

A must have for your PR efforts

Beoordeeld op 4-2-2019

It's a really good bit of software. I just wish they'd introduce an 'unlimited mention' pricing...

It's a really good bit of software. I just wish they'd introduce an 'unlimited mention' pricing tier, and make it affordable.

Pluspunten

It's a social listening tool, so it monitors mentions of your brand, your competitors and even your market on social media. It tells you who's talking about your areas of interest, and what they're saying. This makes it easy to start a conversation with potential leads or influencers.

But the feature I like most is the ranking of influencers for a social term - this helps you target your PR to the most important influencers.

Minpunten

It can be expensive, and the price is difficult to justify if you're a small business.

Kate
Kate
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Brand mention monitoring on autopilot.

Beoordeeld op 6-8-2019

Smooth, powerful and helpful.

Smooth, powerful and helpful.

Pluspunten

We use mention to send Slack messages whenever someone mentions our brand or website online. This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things.

Minpunten

Can't think of anything negative to say! If you want more powerful options, you do have to pay but even the free options are super helpful.

Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

The easiest tool to monitor media

Beoordeeld op 18-1-2019

Pluspunten

When I started my work 3,5 years ago I tested a lot of media monitoring tools and Mention keep being the best so far. The first thing - it's clear and easy. The second - it lets me reply on Twitter mentions without leaving the app - it saves time. The third - I can see in the right side of the app what's inside the mention so I can see if it worth my attention without leaving the app.

Minpunten

I don't have any cons in mind. Maybe the fact, that during these 3,5 years I've been using it the app missed some articles that turned out to be quite important.

Arijit
Arijit
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent

Beoordeeld op 18-10-2019

Pluspunten

It's usability is excellent. It is easy and I love the interface.

Minpunten

None as of now. I find the software good and usable.

Geverifieerde reviewer
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Cool tool

Beoordeeld op 15-10-2019

Pluspunten

I really like the push notifications and ability to "train" it to properly find info that's relevant. I'v found out articles of mine were published via Mention, before the publisher informed me!

Minpunten

Nothing, I have no complaints, honest! :-)

Enes
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Mention Review

Beoordeeld op 10-6-2022

Pluspunten

I am pleased that content management is comprehensive and convenient. This is my favorite feature.

Minpunten

It could have been more comprehensive and the interface more professional.

Victor
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Love Mention!

Beoordeeld op 7-5-2018

Pluspunten

You cant catch everything that's happening on the Internet around your brand. This is what's Menion for. It helps you find fresh mentions and discussions of the topics you're interested in, so you're always updated on the most recent development.

Minpunten

It might have been a little more precise. While Mention is really great, it's best to combine it with some other similar app.

Daniel
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great tool for any size business

Beoordeeld op 30-10-2019

I enjoy the 'behind-the-scenes' work it does, plus the daily emails on what it finds. Very useful...

I enjoy the 'behind-the-scenes' work it does, plus the daily emails on what it finds. Very useful information.

Pluspunten

I like the ease of setup and how it just works after that. The free level allows for anyone to easily get started.

Minpunten

Would like to see a pay-level between Free and Solo.

Elle
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Not effective in monitoring media..

Beoordeeld op 13-7-2018

Pluspunten

Well, I do receive timely and regular notifications from this platform. It also provide a score out of a 100 as to the strength of the source.

Minpunten

The intelligence provided by this platform is sadly flawed, as it tends to report on any names similar to my brand, and cannot distinguish the phrase match to my brand. It perhaps needs some AI to provide more accurate social listening. Equally, it misses noise about my brand across social platforms.

Geverifieerde reviewer
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Solid mentions tracker

Beoordeeld op 11-4-2020

It's a good tool to keep track of company mentions online.

It's a good tool to keep track of company mentions online.

Pluspunten

Mention does its main purpose well. It can accurately keep track of company mentions across different online channels and the interface is well organized.

Minpunten

Comparing Mention's results with other tools, it seems to sometimes fail to track some important mentions across social media.

Laurent
Totaalscore
  • Sector: Public relations en communicatie
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Easy, intuitive and scalable

Beoordeeld op 26-11-2019

I started using mention a few years ago for one of my tech client and it s been very useful to...

I started using mention a few years ago for one of my tech client and it s been very useful to track down coverages and be informed on tweets for example, identify influencers..

Pluspunten

Mention is a fast easy solution accessible to the least skilled operational. It offers a complete comprehensive look at all the mention of your brands on media, social networks. You can exclude wrong entries, bad sources and trains the tools to get better and better

Minpunten

It can sometimes be difficult to go through too many results but that s the case with most of the solutions on the market

Geverifieerde reviewer
Totaalscore
  • Sector: Entertainment
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Mention Review

Beoordeeld op 18-7-2019

Great way to keep track of your brand and build awareness.

Great way to keep track of your brand and build awareness.

Pluspunten

Very easy to use, simple way to track how your brand is doing. Quick to set up, being able to link your social media accounts is a huge plus as well. Great analytics, helps with building your brand by targeting who is already discussing it.

Minpunten

Can miss the occasional article and now and then, and you can only view mentions from when you sign up onwards, not in the past.

Geverifieerde reviewer
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Mention is a great resource

Beoordeeld op 24-1-2019

Overall its great. I use it to monitor my press coverage and get a feel for what the media are...

Overall its great. I use it to monitor my press coverage and get a feel for what the media are talking about. I would recommend it.

Pluspunten

Easy to use and provides great results. I think its one of the best.

Minpunten

That it picks up a lot of name mentions that aren't perfect for my client.

Anastasia
Anastasia
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Monitoring service

Beoordeeld op 10-2-2021

It can be a helpful tool for Marketing since it is a great way to track, for example, your brand...

It can be a helpful tool for Marketing since it is a great way to track, for example, your brand mentions or your service/goods mentions.

Pluspunten

I use Mention as a monitoring service. It is easy to review email alerts, easy to use dashboards. It has a friendly interface and simple navigation.

Minpunten

Price is too high in my opinion. Third-party integration seems to be not so easy. Has limitations about some social networks.