Slack reviews

Slack was easy to use and implement at work. The web version of slack works completely fine. The slack interface is streamlined and ideal for business communication. We are able to replace emails at work and use communication on slack, which is quick and easy for project teams. The most significant thing I loved about Slack is, it can be integrated with other productivity, communication, and collaboration tools to make the work more streamlined and can be an optimum choice for automation and scripting.

The only downside to this application is its pricing. The standard plans lack most of the important features, so we thought of upgrading to Plus. Since the price is based on per person per month, we found the pricing for Plus too high. So, we had expected if the price could be pay-per-module, but that can’t be helped either.

I like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone.

I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply.

I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.

The biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide.

It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able to "Reply All" to a conversation thread.

The desktop Slack application (running on Windows 10 Pro) has a "clunky" feel to it. It's written with a framework that allows the Slack developers to write HTML and JavaScript code that is essentially compiled into a Windows application and it definitely shows. Something as simple as selecting text is counter-intuitive (until you realize that it's essentially a web page mascaraing as a Windows application.

I can set up channels that will remain fixed instead of chats that get lost in between all the chats. I like that I can star chats and channels to reach them easily.

When I start a huddle, the call window gets lost or is small, and when I make it wider, it doesn't pop up immediately in the front and I have to look for it between all my open windows. Also, I didn't get the lists feature , I have no idea what is the value of it for me as a product manager that uses Jira.

User-friendly in the app and web browser. I love the customization features and the ability to sort out channels within your screen for a more organized experience.

Slack is a great program. I miss the split screen feature where you could have 2 channels/chats open on the same page at the same time. Please bring it back!

I like Slack. I have been using it for aprox 4 years now. It's simple and it get's the job done. You can add extensions like JIRA, Google Drive, DropBox and so on. Basically slack you can have different rooms for different teams (you can manage the members per room or invite) and you can also have private chat conversations with other people. It's basically a chat server for your company or organization. The mobile app is awesome, the desktop app is fine and you can also use Slack on the browser. The free tier is good if you have a small team, now if you message a lot there's like a 10,000 message limit for the history so if you want to get the best deal, you'll need to pay. Same for the file sharing, there's a limit but it works super good.

Honestly Slack is great, but with the time, it's become stagnant. A lot of other platforms are providing features that are more robust and free. For instance, Discord, even if it is for gaming, it does everything Slack does and better. Even the desktop sharing is better. I wish Slack just kind of moved out of the stagnant position they are right now and innovate a bit more or refresh their app, but hopefully they don't break it, because it works fine as well.

Slack is so robust. You can send files, GIFS, video, have team video calls and create channels for your team to chat together. When sharing links, there is an option to display rich content previews, and you can even make your own emojis. The customization is endless. It is incredibly powerful even as a free version. Once I unlocked the paid version, having access to all of my archived files just took it to the next level. I highly recommend Slack for any size team and have used it for about 4 years.

I have no complaints about Slack. I believe their pay-gate in the free version restricting access to files past a certain time period is completely fair, and the support and interface they offer is unlike any other. Being able to search back in chats for exactly the file or conversation someone referenced without having to bother them again for the details.

What I am most enthusiastic about in my use of this software, is how neatly organized every topic of discussion can be. Within an organization, there can be a LOT of topics, and one simple chatroom (text messages, other chat platforms) will absolutely not cut it. With Slack, each team can have their own space, each project can have its own space, and there can even be direct messages between team members. Replies can happen in the entire thread, or in direct response to a particular message - including emoji-only responses, for those so inclined! The added benefit of this discussion organization, means there's even a dedicated space for members to shoot the breeze and talk about lunch in #imhungry, without losing pace or focus of the financial evaluation happening in #budgetcrisis. Each chatroom, or "channel", can be as private or accessible as the individuals need. Members can join or leave as needed, or lurk in other's channels to keep track of other projects. An individual can even be a part of multiple Slack communities for different businesses or organizations - I personally have one for my Church, for my family business, as well as gaming and personal pursuits. Everything stays separate and organized, thanks to Slack.

This particularly applies to individuals who are using Slack for multiple organizations; the mobile app can be VERY confusing when you're not 100% familiar with Slack. Slack is already a bit of a learning curve, due to its robust functionality; that in itself is not a flaw, as I see it. It is efficiently designed. It's just a lot to take in day 1 and may not be intuitive to everyone, and the mobile app compounds the confusion!

I will note that the app has MUCH improved since I jumped in two or three years ago. But even now, I find myself having to pause and double-check I'm navigating channels correctly. The desktop version is much more understandable!

Slack is great for collaborating and communicating with your immediate team and across multi functional teams as well. Creating channels that are topic specific such as DevOps or functional area (product) specific allows people from across the organization to post questions, comments, share docs (slack has a larger file capacity that our email server), and subscribe to certain posts such as issue management. I really like the @all, channel, specific person functionality because of how it is linked to notification management. My other favorite slack feature is pinning certain threads which Slackbot can help remind you when new detail is published pertaining to the thread.

I wish that there was a history roll up available so I could check back maybe 4 moths or so to see who I talked to. For instance, I was recently troubleshooting a technical issue and knew I had spoken with someone before to resolve the same problem a few months back. However it was in a 1:1 direct message and for the life of me I could not remember their name! I wish there was some type of running history that could show me everyone I have corresponded with because there is only so much room in the section doe Direct Messages in the fixed Slack side bar/column. I also wish that I could get a daily roll up of direct message communications to my email because I like the notification I have setup for whenever a new Slack message comes accross.

I love Slack's ease of use and simplicity. New users can get up to speed quickly and begin using fun features like @mentionds, /gifs and :emojis: The file attachments and search speed are well done.
Slack's real power is in all the integrations, so I love being able to hook up a dozen or so apps and collect all my notifications in one place. Also, the freelancer community has embraced Slack because of their free/cheap plans, so it's very convenient to keep in touch with a variety of contractors by just inviting them (since most already have their own Slack plans).

Slack isn't great at providing structure to your work-life. The #channel structure does aid in some structure, but Slack's support for threads is awful--they don't make any sense, and most people can't figure out how to use them. These deficits are offset somewhat by searchability, but for the most part you'll just be scrolling through endless conversations if you want to find a particular piece of info.

It is extremely easy to use, there are many bots and tools to customize your workspace, and the actual communication tools are superior to the ones offered by Google and Microsoft. For example, the ability to thread conversations, easily set reminders about messages, and other subtle things add up to a much better communication system.

I have experienced no major negatives as a user of the product. Depending on the number of users in your organization, the monthly cost will start to add up but I think this is similar to their competitors unless you're already paying them for other services that include something like Microsoft Teams, for example.

Real-time instant messaging, file sharing and integrations with key apps that automate important proceses mean a high percentage of tasks can be managed all in one place.

Threads are often difficult to keep track of. Slack has done its best to elevate Threads but I still find myself missing things when people don't @ mention me.

Slack Connect is great for facilitating efficient communication with partner businesses, vendors, and clients. Slack was already a vital part of our business and the ability to connect with other organizations on Slack cuts down on email significantly.

My only complaint with Slack at the moment is that Slack Connect conversations are placed at the top of the conversation list, even above starred conversations. Internal communication is more important to me and not having an option to place conversations with outside organizations below the ones I've determined are most important is an annoyance.

It is highly handy for this application to combine login with Linkin, which helps to improve connection possibilities while eliminating many redundant login processes. Also, because Slack is cross-platform (desktop, Android, and iOS), everyone in my firm can communicate with one another regardless of device. Furthermore, the possibility to connect to other storage services like Dropbox, Google Drive, GitHub... Slack's free plan allows users to save up to 10,000 messages exchanged by the team, 5GB of storage, and connect up to 5 additional carrier services.

The storage of messages only takes place for a short time and it is necessary to update the paid application versions to use more features. This makes the free version quite limited and unpopular for long-term storage of information.

We have been using Slack for almost a year now and all our departments love it. It is a great way to catchup internally within teams or also coordinate with cross functional teams. We use slack for daily followups and project management and task tracking. The IT department of our organization also uses Slack for bug tracking and remote work. Team communication is now just a click away and we feel connected with Slack.

Slack has no issues or bugs that we have faced so far. Works like a charm.

- Slack allows me to commimicate in real time without using email with clients and colleagues all over the country & the world. The free version doens't have as many features as paid, but still robust enough to work for a small 1-man shop
- Channels (topics/groups) allow for communication on a topic w/only relevent members (by invitation). preventing tons of emails to track = it's all in one place, in timeline format; this allows you to see who wrote what, when and, whatwas shared (urls, files/photos, etc).
- Direct/private chats for more sensitive info
- Notification types vary based on your set preferences: when you're mentioned in a channel, indexing keywords. w/hashtags for searching history (like bookmarking).
- Video conference calls (paid version allows for up to 15 participants, screen sharing, more storage space & unlimited msgs)
- Save comments for later w/reactions or saves to something shared.
Clients can be invited to channels and only see that channel's content, allowing things to continue.
- File sharing, video calls & integrating with lots of other software/services listed on their site) combines all communication in one tool reducing the need for emails
- Cost for the paid plans is relatively nominal and since it elminates the need for emails in many cases, it ultimately pays for itself by saving time + the additional features you get.
- Online access to customize your account
- Multiple teams (i.e. 1 for your main business, 1 if you're invited, etc

Based on my experience using the free version, I find some of the features to be less intuitive = I can't be sure if I can integrate something for a smaller fee or if it's only available in a paid plan.

Since many chats tend to grow over time, the free version limits you to 10k messages; you'd be surprised how fast that gets used up. If you try to search for something once you exceed 10k msgs, you may not have access to it. (I get it, it's the free version but it's like texting for business. 10k is small in grand scheme of things so you have to remember to save things you really think you'll need or you'll lose them.

The app and website had a very modern feel to it and relatively easy to navigate across. There was a section that provided what slack calls channels that usually was filled with members of certain teams or company-wide channels where messaging would go out to all these larger groups. Below that, there was a section that was dedicated toward smaller group messaging between coworkers or between individuals. The program would also keep your most highly used personal channels between groups and individuals pinned for easy access and these channels would contain the entire history of the conversations so it was very easy to find a particular message from someone if you were looking for specific information.

The notifications would be intrusive at times, so if you didn't turn off your notifications there would be large messages coming across your screen with a resounding ding that would announce the message. It would also preview a bit of the message being sent, so if you were having a particularly private conversation, there was the possibility of that popping up across your screen for others to see. It would be easy to forget to turn this feature if you weren't constantly running into meetings, but it seemed like this was an issue in terms of keeping things private.