Domo reviews

The best thing about Domo is the people who work there! I've always had the best interactions when contacting them for help, or working with them in training or onboarding. The dashboards are really nice once you've got them setup, and it's easy to log in and view the data in the program. Mobile works pretty great too. I also really like the workbench that allows you to setup recurring uploads.

I took a weeklong training at Domo a couple years ago, and I still struggle to keep up with calculations inside the cards. I think their language could be easier to use. Also I would like to see easier and smoother filtering and searching within the dashboards.

The product itself is great. It is easy to pick up and runs quickly and smoothly. We were able to implement it ourselves with a team of two in around 6 months and it has been extremely impactful on our business.

The customer service, implementation process has been a nightmare. We went through two different consultants for implementation and don't use anything that they built for us. We would of been better off doing it all by ourselves. Customer service doesn't get you anywhere unless you call in and escalate every ticket. We got a new account rep (our first one was great) and he never even introduced himself and to this day we don't even have a phone number to contact him.

Clean, fast to make very simple dashboards where the data get's pulled in from a straight forward table

Very rigid with data structures. Difficult to tweak charts beyond the off the shelf offerings. Random outputs from Beast Modes. ETL is next to impossible to QC in a time effective manner.

The flexibility to quickly alter datasets via magic ETL, beast modes, views and control the data being exposed to dashboards.

Sometimes it can take a bit longer to acheive a task in comparison to competitors like Tableau.

By far the best feature is the ability to take lots of crazy, boring data and making it tell a visual story. A picture tells a thousand words.

We ran into some problems with a few of the data sources we tried to connect to. The Domo help team was great, but it wasn't easy.

Ease of use and sharing with others. Dashboard was easy to create and share with stakeholders

search dataset based on the query would make life easier, improvement new Redshift Upsert connector too

I really like Domo's Magic ETL feature. I feel like they have really made it very accessible and easy to understand. I also like that Domo's focus is not just displaying information, but making it actionable and using data in order to make business decisions

As with any software that is trying to make no code applications, there is more functionally if you just write your own SQL, but that makes it much less accessible to the masses. There are a few functions that are fairly easy to write in SQL, but take couple different steps in order to achieve in Domo. It is more of a minor annoyance than a real problem

Domo is essential tool to use for data and it gives you huge space to work on it.

Domo is helpful tool but they should improve the tool for.

It is quite easy to use, and all data in Domo are cleaned and easily accessible. Easy to share reports with colleagues.

Once the author licence was given temporarily to a colleague after that I was not able to access my own visuals and ETL.

DOMO plays as an integrated platform that combines data from various data sources so that data scientists and data analyst could easily do the further investigations. The graphical programming tool (ETL) is another advantage for code-less development. The visualizations and dashboards are great for our business intelligence activities.

It's hard to set up the PDP policies even with the dynamic PDP policy since all the attributes need manual inputs. The help function is not that friendly.

I like all the Domo connectors, being able to pull in data from multiple disparate sources and combining them into one repository has made my job so much easier. Continuing on with this, being able to store billions of rows of data in one area without having to pay for storage costs has been a huge boon for my organization.

I like the Run Dataflow feature that was just added, it's been a huge lifesaver. It used to take so much time managing all the steps one by one, but now it's so much straightforward. Huge quality of life change.

I'd like more options for automation and scheduling. For example if I have a dataflow that has multiple sources, I can only have it automatically update the whole thing on the latest thing to come in. The problem is that there's a lot of variance for when the sources finish updating so sometimes it updates without getting all the data in and looks weird.

We can gain deeper insights thanks to Domo's machine learning and advanced analytics capabilities. We have a thorough understanding of our business indicators because of Domo's ability to link to a wide range of data sources.

For applications that need immediate data visibility, in particular, its real-time data streaming capabilities might be strengthened.

Once DOMO cards are setup, DOMO is the fastest way to get virtually real time data to drive smart decision making. DOMO has the ability to be as simple or complex as the organization wants the data to be when presented. DOMO eliminates our excuse that managers don't have access to data to do their jobs. The range of data that can be accessed is incredible. Our ERP software, sales database and spreadsheets are all available. All aspects our organization have visual representation in DOMO that team members can see on workstations, video monitors or by email alerts. Portability on devices is also great.

Cost...of course. Small organizations may have a difficult time justifying the cost.

Domo connects the data from all of our different data sources and allows me to put it all on one dashboard page so that I don't have to flip back and forth looking for the information that I need. I love that I can share the access to these dashboards with all of my employees so that they have access to all of the up to date information that they need. I really like that I can take any of the data on a dashboard and Domo will turn it into an excel spreadsheet for me.

The customer support is a little slow. There is also an occasional lag time between when changes are made to data and when they show up on Domo. It only refreshes about every 15 minutes.

I like the speed I can create new cards to better understand the data behind user complaints or potential areas to improve our system and customer experience. I also appreciate that it was easy to learn the software on the job with a limited background in data.

I sometime wish I could create my own card template, and have had to export data to excel to create specific visualizations. Additionally, combining data sources can be clunky.

It's generally pretty easy to get data into Domo and the ETL options make it pretty easy to do any necessary data cleaning and transformation. The platform is user friendly and building visuals are straightforward, although they can be limited at times.

Domo's support team definitely needs improvement - their response time is lacking and frequently ask for information that has already been provided in the initial ticket submission. It's also easy for the platform to become very disorganized - Domo could definitely benefit from implementing some data catalog functionality.

Domo is user-friendly, it is easy to consume the reports and dashboards by the end user, at the same time allowing for deeper analysis by drilling down into different views till the raw data. It is also easy to develop ETL pipelines in Domo using the advanced SQL capabilities or the magic ETL tool. Easy to build interactive dashboards with dynamic filtering.

Some of the chart types could be improved like gauge charts where I would like to show the color based status (red/yellow/green) if that particular column is not used to build the chart.

Data visualization (graphs, tables, etc.). Domo pulls data from my organization's CRM system and other sources, making Domo a single place to view information.

Updates made in a source take some time to flow through into Domo, it's not instantaneous.

Domo make it very easy to work with and blend data

We are a small business so we cant get the "enterprise feature" without paying a reasonable price per user

I love how this tool makes it easy to combine multiple data sources and create dashboards and cards that make data analysis and reporting a snap. The time savings this tool provides is invaluable.

I wish DOMO had more connectors and improved some of their existing connectors. Their Qualtrics connector for example I think could be improved in a way that allowed survey result data to be pulled into DOMO so that I could analyze and present the data more easily than I can in Qualtrics itself

This software is mostly easy to use. It's compatible with various sources of information, but I mostly use it to export to the universal format, Excel. Report creation is made easy and as long as you have a business intelligence group or software engineers, you should be fine working through any problems when their server has issues.

Server issues tend to happen at least once a week. Working with customer service is a huge hassle. I'm not sure if their agents are trained well enough to handle my requests. With all the down time, my team plans around not having access to reports available at least 2-3x a week for a few hours.

Domo seems to have everything: you can check the statistics of your business, keep track of memberships, and the ability to check on fundraising. It was a little bit overwhelming when we first tried it out, but once we got the hang of it, we loved it!

The one big con is the price. Yes, it gives you a lot, but even for the small amount of employees we have, it can be a bit much. We have also experienced some issues due to the latest update, as a few others have, but we hope that will get fixed soon.