ERPAG reviews

We have been using software solutions from Erpag Inc. for more than 20 years. By using this software we have significantly raised the level of services we provided, got the necessary stability, speed and ease of use. The program has proved through long time of use , starting from the MS DOS platform, later through the Windows environment, up to the current cloud version.
It is a really warm recommendation for all those who want to have a modern, comprehensive, complete software to run the company's business from all fields of activities.

Feel that i couldnt find any relevant bug :)

It is a very intuitive system, and no previous knowledge is needed to use it.

We who live in a country that speaks Spanish, some technical issues of the system are difficult

Amazing software/database! It seemed daunting at first, but that's the case with me and any new software, but if you can manage Excel, you can manage this! Not only is the database amazing, the customer service is OUTSTANDING!!! I have never experienced a superior level of customer service like this before. The ladies have me spoiled! They know me by name, always sound happy to hear from me even though I know I'm a pain, and they are sooo patient with me and never get frustrated when I need them to repeat something I don't understand. I love this team and the software and will never leave them! xoxo

I honestly have found nothing negative about this software, it truly is amazing!

The UI looks good, easy to understand, very familiar.

Cost is high, but if you break it down per user, its not bad

Well from now only can say this is a great software to managing my business, as my industries need many different fields and items, cant use just for E-commerce platforms, our business is mostly offline businesses.
And this software looks matching well until now.

AS I wrote here, I am a new user but looks much more useful than others software.

I'm impressed by Erpag's suite of features for manufacturing and inventory control. It is a great platform to manage production materials and workorders.

I have experienced a handful of crashes and other minor bugs. The type of tasks that can be performed in the app are limited.

The software is a manufacturing company's dream.

I love so many things about this. Beautiful interface, amazing support (instantaneous directions if I chat with them and the developers can turn on a dime to implement features if requested).

It also does everything I want it to: track purchase orders, tell me intuitively when things are late, search items, assign serial numbers to items (we purchase a lot), customize fields, and multi-level BOMs.

It was hard to find this software! I was looking at the really expensive onsite MRP/ERP solutions and thinking that they were overkill. This is EXACTLY what I need.

Adding additional fields is also possible for our business.
Assistance from ERPAG on technical information has been prompt.

So far the features are very functional for my company.

We like ERPAG features in that many align with our needs now and there is lots of room to scale.

A few functions are not intuitive, and I have had some issues with the search function for the Product list being inconsistent. One exchange with online help made me wonder if the agent actually understood the mfg/inv/purchase process.

All in one Software, integrates well with Xero Accounting, has all the features you need for a fully fledged ERP System

Lack of API access, Webhook, and inability to import Purchase Orders from Excel or to bring in Purchase Orders from External Softwares. Also lacking the ability to bulk import existing Sales Orders, Shipping Documents, Purchase Orders and updating them via Excel.

We were moving from another software provider so had a list of services we needed from the software. Out of all the software we looked at this came out on top as did everything we wanted and more.

Not really any negatives as functionality is great.

The sales function can be used as a CRM system.After the shipment query sales record is very convenient. Sales reports can filter different sales data, it is easy to analyze.
Manufacturing is very powerful.Set the assembly can automatically offset the raw materials, the factory management of the company is very convenient.
ERPAG can save a lot of time, it is recommended small, medium-sized companies to use.

No API and Order upload for EXCEL.When the amount of orders is growing, it is necessary to import customer information and order information.This can save a lot of time for customers who are engaged in online sales.APIs can be connected to their own website will become very convenient.

The company was extremely responsive to my needs and even implemented some capabilities that I requested. They also helped me with some data entry in order to save me the time of doing it myself or paying an employee to do it. Although they are in a time zone with a 9-10 hour difference, they always respond to my emails right away. We have scheduled late night support sessions so that I can get help when email support isn't enough.

The payment type of a sales order or invoice cannot be changed after it has been completed. Sometimes we make mistakes when entering orders, and I'd like to be able to go back and modify it.

Spanish Support,

The Account Plan, has scheme, it is already built in and can't be changed. We need something modificable for our organizacio

The Purchase Order, that you need to correct should be done via manual journal vouchers.

The Notes in the purchase orders must be written manually, it does not allow copying and pasting. Sometimes it shows code and algorithms in the print format

In the purchase orders, the calculation of the tax is not being done automatically

It allows me to see in a single screen the financial behavior of the company
Keeps track of all movements
Allows me to periodically export the company summary
Centralize all information online

- the level of control that can be made on each process.- ease of importing/exporting almost everything.- support is super quick.

- quality control is missing. It can be done in alternative ways but it's better to have a QC module.

It's backed by great customer support. I think they will improve it day by day.

Here are a few:

- Mobile app of the software is still quite basic. I hope they put more effort into it.
- The app doesn't let you to adjust time of login session. It will be expired after a period of time then you have to login again. I often re-login more than 20 times per day.
- I think the software doesn't use CDN so we sometimes got difficult to use it due to laggy connection. We're located in South East Asia.
- The software doesn't reopen your last tabs. You will have to open them again each login.

Extremely comprehensive especially for the money. Most software at theis price that promises to do all these things, probably actually doesn't! Or has many bugs. But Erpag seems to deliver on all the features it promises. It fits perfectly into a category for businesses that are not ready for the expense or learning curves of the big guns in ERP. There's nothing else on the market that I've found that fills that middle ground. It's all either too simple, or too expensive and complicated.

Documentation could definitely be better. Most functions are fairly easy to understand if you learn by trial and error setting it up. But there are some parts that could use a little more formal explaining.

ERPAG is quite easy to understand and to use, even for a person who never employs an ERP software.

From time to time it is a little bit slow to reload or refresh the pages.

Cloud base and value of Money is high. As small business, we need a professional and value worth ERP software like this.

The connection and speed is something you can improve. The invoice template is not working very smooth. Please also notice

Easy to implement and being user friendly.
Price is reasonable.
They are trying to update and cover their gaps.
Good customer service.

It cannot support QB desktop. And we are suffering for this reason.
Mobile app for packing is not user friendly and it does not let you to Steal inventory.
Barcoding system and tracking goods by serial numbers has some flaws and sometimes it does not ask for serials!
It create repetitive serial barcodes so you will have problem if you want to keep stock and tracking them precisely.