
Geckoboard
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91 reviews
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Excellent Marketing Dashboard for Small Business
Beoordeeld op 9-2-2016
Tracking marketing KPIs from multiple data sources and displaying them in a visually appealing, simple format is not an easy (or inexpensive) thing to do. Geckoboard makes this possible at a much more affordable price than its competitors, and provides a user experience that is nothing short of fantastic. We pull in a variety of data from sources like Google Analytics, MailChimp, social channels, and ecommerce platforms to easily track our progress on the metrics that matter most to our business.
Pluspunten
Lots of integrations from the services that matter most to us, fantastic drag and drop UI, easy onboarding experience, relatively low cost, nice "at-a-glance" reporting for KPIs, enthusiastic and friendly support staff
Minpunten
Doesn't directly integrate to Amazon Seller Central (for 3rd party sellers who sell on Amazon), may take some time to set up (especially for less technical users), but this is true for any dashboard with multiple integrations (and Geckoboard makes this as easy as possible).
- Sector: Computersoftware
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The fun dashboard!
Beoordeeld op 17-6-2022
Very easy to use, you can add information from so many sources, and the support is extremely fast, always kind, and amazing.
Pluspunten
Geckoboard is very easy to use, with an overwhelming number of sources to choose from. We use it daily in our team, not only for work-related purposes but also for fun, sharing pictures and gifs. We have a tradition of "decorating" the dashboard with a tree and lights during Christmas. The majority of our widgets are Zendesk related - from solved tickets per person to a total number of solved tickets, etc. We also manage our holidays, check the latest company Tweets and news.
Minpunten
To be completely transparent - we're not really into the new, updated design. It's clean and modern but we prefer to stick with the old version for now.
Antwoord van Geckoboard Vertalen naar het Nederlands
Hi Nikolay,
Thanks so much for your review. We LOVE that you decorate your dashboard for the holidays - how fun!
We understand that the new layout isn't for everyone. If there's anything we can do to improve it, please let us know: [email protected]
Thanks again :)
- Sector: Marketing en reclame
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Fantastic Selection of Integrations But Not Responsive and Lacks Customization
Beoordeeld op 8-11-2015
We've got all of our clients set up on our board so that we can monitor how well they're performing each month. It's a great dashboard that we have on display in our office and have set as a desktop for our executives.
Pluspunten
Incredible selection of integrations.
Minpunten
Lacks responsiveness. It's a fixed layout for width and height so difficult to resize for different viewports.
Lacks any color scheme customization. We'd love to build our own color palette but there's no option.
- Sector: Detailhandel
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Ideal for runing a Contact Centre if you use Zendesk
Beoordeeld op 6-7-2022
Ideal for the Call Centers if you are familiar with Zendesk.
Pluspunten
The ease of use, quick configuration possible
Minpunten
Constantly running out of space and keep deleting widgets to gain some space. I don't like that the deleted elements aren't stored anymore. I'd like to come back to widgets I created in the past. We could also do with quicker screen refreshing - a 30-second window in a busy contact centre is way too long. The Dashboard loops are loading way too long so we had to resign from using it. Gecko should invest in its own server space for images, videos, and GIFs updates.
Antwoord van Geckoboard Vertalen naar het Nederlands
Hi Agnieszka,
Thanks so much for your review. There's some really great feedback in here which we've shared with our Product team for their consideration. We've heard similar requests for storing deleted widgets. It's on our radar!
- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Peace of mind for Customer Support leads!
Beoordeeld op 15-6-2022
Pluspunten
As a Customer Support lead, Geckoboard has helped me keep an eye on our metrics and quickly recognize when things are going well or not great. Their integration with Slack is life-changing! It helps us make sure were are on track with our OKRs. Our Geckoboard dashboards are a huge part of our daily life. I can't recommend it enough!!
Also, their support team is STELLAR! ⭐️
Minpunten
I feel like there are some small quality of live features that are missing, but nothing that's a deal breaker.
Antwoord van Geckoboard Vertalen naar het Nederlands
Thanks so much for this review Fernanda. We're so glad you find the Slack integration so helpful, it's been a game changer lots of customers. Feel free to get in touch about the more specific live features you'd like to see and we'd be happy to share these with our Product team for review. Thanks again!
- Sector: Detailhandel
- Bedrijfsgrootte: 10.000+ werknemers
- Wekelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
A fantastic platform for the creation of dashboards
Beoordeeld op 26-5-2022
In addition to keeping tabs on our major objectives, we've also used it to foster some healthy competition among our staff members. The names of employees, along with their current distance from a goal number, are displayed on a massive screen that is occasionally set up in the conference room at our company on occasion. It stirs up just the right amount of competitive camaraderie.
Pluspunten
Even for people who don't like to look at data, the user interface is appealing to the eye. It is an excellent choice if you are looking for a high-level data-sharing platform for small to medium-sized businesses or corporations to meet your needs. The greater the number of miles that separate each team, the better. Smaller organizations, as well as those that don't need to explain complicated data to people who aren't familiar with the data source, would be less suitable candidates for this solution.
Minpunten
Outside of presenting goals, this tool doesn't have a whole lot of other uses. In addition, there are not a lot of options available to choose from when it comes to the graphics themselves. In addition to the point at which the website initially loads or when you accomplish a particular goal, I'd like for some of them to have an animated component.
- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Highly Reccommended
Beoordeeld op 13-6-2022
So easy to use and allows me to build my own boards specific to my needs. Cant fault Also the Gekoboard team are a dream to work with. I have worked in Customer Operations all my life and I am extremely impressed by their customer support.
Pluspunten
I find Gekoboard so easy to use and navigate too. I particularly like the customisation element as it allows me to tailor my boards to my exact specification.
Minpunten
There are some merging of data points that I would like to see available but have discussed these with Gekoboard and they already have these in the pipline which was music to my ears.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Happy Geckoboard Customer!
Beoordeeld op 16-6-2022
The Support team are brilliant and was happy to chat about my use cases and how I might achieve them. the Sales team did all they could to accommodate my set up and requests.
Pluspunten
Integration with the existing software stack was dead easy, We needed a way of sharing dashboards across our multi-national teams and Geckoboard did just that!
Minpunten
Some elements of the existing integrations could be expanded. for example, the Hubspot integration is geared toward sales KPIs rather than Service. The font size on the dashboard is a default size, be great if you could change this
Antwoord van Geckoboard Vertalen naar het Nederlands
Hi Reg,
Thank you so much for this lovely review!
We hear your feedback on HubSpot, your comments have been shared with our Product team to consider when next approaching the HubSpot integration. Same goes for the font size.
Thanks again :)
- Sector: Industriële automatisering
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Awesome product
Beoordeeld op 13-6-2022
Great. Great Customer Service who listen to your feedback
Pluspunten
Easy to use. Great Customer Service who listen to your feedback
Minpunten
N.A. I chose this product because i wanted it.
Antwoord van Geckoboard Vertalen naar het Nederlands
Thanks so much for your review Rhj. Our customer service and feedback loops are something we really pride ourselves on so we love to hear this!
- Sector: Juridische dienstverlening
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Geckoboard gives us realtime insights on KPI's
Beoordeeld op 13-6-2022
Pluspunten
Easy to use
A lot of data sources to connect
Minpunten
New layout is not working on older smart tv's
Antwoord van Geckoboard Vertalen naar het Nederlands
Thanks for your review Emiel - it's really appreciated. We've passed your comment about the new layout over to the Product team to review. It's always really helpful to hear how we can improve.
- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great for Managing with KPIs
Beoordeeld op 10-5-2018
Pluspunten
Geckoboard makes it really easy to publish your team's KPI's, and make them visible to the entire team or company. It connects to the tools we use everyday, and requires very little setup.
Minpunten
It is a great solution for quick deployment. However, you don't have as much control over the metrics and how they are displayed. You can write custom integrations if needed, however if you require a lot of customization it might be better to build something in-house.
- Sector: Internet
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Stats at a glance
Beoordeeld op 21-12-2018
Pluspunten
I love that I can link up Google Sheets and other 3rd parties to Gekoboard. This is a great way to see team stats live and it makes them readily available to the team.
Minpunten
I think that the Google integration could be a bit better. Sometimes I just want to show a graph or a screenshot of a Google sheet, and there really isn't a great way to do that.
- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great tool that's easy to use
Beoordeeld op 5-2-2019
Pluspunten
Geckoboard was extremely easy to set up and can display many different dashboards to help understand the metrics you're looking to report on. We have different screens with different departments using them daily. We haven't found anything we're not able to report on.
Minpunten
The only thing we've had issues with at times is the dashboard losing connection or not reflecting correctly. Each time a refresh had it fixed.
- Sector: Sportartikelen
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 1-5 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
All good
Beoordeeld op 3-7-2022
Very well
Pluspunten
The easiness of use, and the good visual effect.
Minpunten
Honestly looking at other products who can some of the same things, as we mainly only use it for Zendesk, then it is expensive.
Redenen om over te stappen op Geckoboard
Because I used the trial longer with you.Antwoord van Geckoboard Vertalen naar het Nederlands
Hi Max,
Thanks for your honest review - we're always open to conversations around the price of your plan. If you'd like to chat about this, drop us an email: [email protected]
Thanks!

- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Geckoboard is the best dashboard tool, let alone cloud base software , I've ever used!
Beoordeeld op 11-10-2017
Pluspunten
No training needed. No reading manuals needed. The ease of use and intuitiveness of this platform is untouched by most software's out there. The out of box integrations with Zendesk, Salesforce is incredibly valuable for us and is the exact data we were looking for. The customer support is extremely helpful and friendly. They are constantly adding more addons and upgrading their current ones.
Overall, you can setup very clean and professional dashboards with Geckoboard in a matter of minutes.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
Geckoboard is great, except for the randomly disconnecting service accounts
Beoordeeld op 6-11-2015
Geckoboard has been a great tool for us as we use it to track all sorts of internal metrics. We have several boards on a shared loop displayed in our main office space for maximum visibility to the team.
Pluspunten
A++ customer support. I have encountered several issues/had obscure questions and the support team went above and beyond to solve any problems.
Minpunten
Only major complaint- connected Service accounts (such as Facebook) expire randomly and must be manually updated but Geckoboard does not have a notification system to let you know. Only when I happen to look over and see that the particular board is not updating, then I know to go in and reconnect the accounts. Also had to reach out to Support the first time to find out why the account disconnected in the first place.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Geckoboard is simple, easy to use and has powerful integrations
Beoordeeld op 16-6-2022
Geckoboard is easy to use, has powerful integrations and an absolutely awesome support (!).
Pluspunten
Creating a dashboard is very easy and the data for it can be pulled through the various integrations.
Minpunten
The amount of dashboards is quite restricted if you are not in the enterprise plan. If you want to make your company more data-driven at every edge and corner, this limitation must be removed.
Antwoord van Geckoboard Vertalen naar het Nederlands
Hi Tim,
Thank you for your review :)
I've shared your feedback with the team around the need for more dashboards. If you'd like to add additional dashboards on an ad hoc basis (rather than moving up to the next plan) then please contact us, we'd be more than happy to help out: [email protected]
Thanks again!
- Sector: Managementconsulting
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
I love it - we track our marketing KPIs
Beoordeeld op 16-9-2018
Pluspunten
We used spreadsheets before, Geckoboard made tracking KPIs less time consuming for us.
I love the live dashboards feature
Minpunten
Don't have many options to customize how the dashboard looks to our company's brand and voice. I wish it was possible
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy, Functional Dashboards.
Beoordeeld op 24-6-2022
Our overall experience with Geckoboard has been great.
Pluspunten
Easy to use and integrations are a plenty
Minpunten
Limited dashboard gauge types would be of an advantage
Antwoord van Geckoboard Vertalen naar het Nederlands
Thanks for the review Robert!
- Sector: Detailhandel
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great support experience
Beoordeeld op 29-5-2018
Pluspunten
Support team are amazing and support people who are not 100% IT savvy. Widgets have everything required to show your company or department exactly where the team is at.
Minpunten
More personalisation. But that's a minor con. It's the data that is more important and Geckoboard supports that.
- Sector: Commercieel vastgoed
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Dashboards for Sales Reps
Beoordeeld op 15-6-2022
Geckoboard reps were great guiding me through the process and allowing me a free trial period.
Pluspunten
Easy features to categorize and display what the sales reps need in their dashboards.
Minpunten
Manipulating the graphs is not possible or adding small tasks such as labeling bar graphs is not something that Geckoboards supports. I would say it's the little things that Geckoboards lacks at the moment.
Antwoord van Geckoboard Vertalen naar het Nederlands
Thanks so much for your review Matt - it's so appreciated. We've passed your comments about adding labels to your charts over to the Product team for review. Very helpful, thank you!
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
AWESOME DASHBOARD!!!
Beoordeeld op 17-5-2018
Pluspunten
The easy of use...I literally created a fully capable dashboard showing all of our contact center data in less than 30 min. This tool is amazing. It impressed my boss, who is very hard to impress.
Minpunten
I loved that Geckoboard has a ton of apps to integrate with, but I would like to see a bit more. Also, when using the 'custom widget' feature, I did see some "loading failed" errors, which is odd since its pulling data from the app its linked to. But all in all, I love this product!
- Sector: Privé- en risicokapitaal
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good for Dashboarding
Beoordeeld op 15-6-2022
Pluspunten
Allows us to visualise KPI, share information across geographically dispersed offices.
Minpunten
User interface could be improved (pulling data from sheets), but each update has increased ease of use.
Antwoord van Geckoboard Vertalen naar het Nederlands
Hi Thomas,
Thanks for the review!
We're always looking at improving our integrations and have put a lot of work into spreadsheets. If you have any feedback you'd like to share with us on how we can make it even better, we'd love to hear it.
Thanks!
- Sector: Internet
- Bedrijfsgrootte: 51-200 werknemers
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Geckoboard rocks
Beoordeeld op 9-11-2015
Here at HotelQuickly we use Geckoboard for more than a year and are very happy with the service we get. Never had any issues. We have different dashboards setup for each team, works very well.
Pluspunten
- Ease of use
- Fast
Minpunten
The Drag&Drop of the dashboard items could be easier (multiple boxes)
- Sector: Machine- en installatiebouw
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Geckoboard review
Beoordeeld op 10-11-2022
Pluspunten
I can show to the people involved how we are and what we need to improve and take decisions
Minpunten
Limited tools to edit dashboards. Any new feature to add or change needs to be discussed with someone within Geckoboard