ProjectManager.com

4,1 (339)
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Bekroonde software voor projectmanagement

Totaalscore

4,1 /5
(339)
Prijs-kwaliteitverhouding
3,7/5
Functies
3,9/5
Gebruiksgemak
4,0/5
Klantenondersteuning
3,9/5

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339 reviews

nirmal
nirmal
Totaalscore
  • Sector: Bouw
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

easy to use, great customer service and very useful !

Beoordeeld op 6-2-2018

have been using projectmanager,com for managing personal projects, it has been very useful to me,

have been using projectmanager,com for managing personal projects, it has been very useful to me,

Pluspunten

found projectmanager.com to be better than MS project; more than an alternative.It has great team collaboration and can be accessed anywhere . The user interface is very simple . very easy to use with very useful features.

Minpunten

price could be more affordable, could launch some offers for users. forecasting features could be built into the system and report generation could be improved.

Antwoord van ProjectManager.com

Good Morning Nirmal!

Thank you for sharing your review -- Of course we're always happy to hear from customers that our tool is better than the other project management software on the market!

Cheers,

Michael, Customer Support

Jessica
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Good for light project management and time tracking for a small team

Beoordeeld op 15-8-2017

We liked it better than a very simple time keeping app that we were using. It does allow for more...

We liked it better than a very simple time keeping app that we were using. It does allow for more detailed project management. you can't expect it to do all of what MS Project does - it is not at that level. But it helps for teams and for predictable project management and time keeping.

Pluspunten

I like the ability to create a fairly detailed project plan including budget and dates that are nicely mapped out in a Gantt chart. It works great for straightforward projects with a succinct task list and allows for the team to track their time to see a report on the budget for the project and the financial aspect of completing the project. I like the updated interface as well - it took a little bit to get used to, but didn't take too long.

Minpunten

I find the reporting to be a bit challenging. I would like to see reports that are a bit more flexible and can filter in and out certain criteria. This product isn't great to manage really long projects or challenging projects with lots of iterations. If you have a project that is iterative in nature and will develop as you move along, this set up makes it time-consuming to maintain.

Antwoord van ProjectManager.com

Hi Jessica, thanks for the kind words and the thorough review!

I'm glad you like the planning features so much. We work hard to offer the best project management software for people like yourself who manage complex projects but want a simple and intuitive way to execute the work.

I'll pass your feedback about the reporting to our product team, I know they are always interested in how we can improve the usability of the software.

Thanks!

Michael, Customer Support

Ann
Totaalscore
  • Sector: Research
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

Cancer Trials Ireland

Beoordeeld op 3-10-2019

Its OK but doesn't do much for us.

Its OK but doesn't do much for us.

Pluspunten

* Ease of use and can be accessed online

Minpunten

* Access controls too lax - cannot restrict access to other peoples timesheets
* Can only forecast 6 months in the future - we run trials that last years
* Cannot download timesheets by team
* Cannot restrict access to costing rates

Geverifieerde reviewer
Totaalscore
  • Sector: Overheidsadministratie
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

My choice in project management

Beoordeeld op 9-10-2021

It has been a detailed project management software for our organization which is suitable for team...

It has been a detailed project management software for our organization which is suitable for team management, time tracking and effective collaboration. Additional features will definitely make it more appealing to the loyal users.

Pluspunten

This application possesses some many advanced features which makes it stand out as a very resourceful tool in project management. It is easy to monitor in realtime the ongoing projects from the project control panel which is easily customized.

Minpunten

Some manual resources are very long and stringent especially when assigning resources against tasks. The customer service is also terrible as you only get to speak with Derek if there are existing issues,there is no other phone number to call to assistance to speak with a human.

Julia
Totaalscore
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great tool for managing timelines and studio schedules

Beoordeeld op 18-6-2017

Detailed project planning and studio capacity management

Detailed project planning and studio capacity management

Pluspunten

You can manage a project timeline, allocate people to tasks and this builds up a studio schedule which you can use to check if people's time are well utilised. The reporting tool also makes it possible to forecast into the future to see what capacity the studio is running at. It is great that it is cloud based. You can set the working days of a person and the number of hours each person works, which helps accurately plan capacity. Linking of tasks is also a helpful feature to easily update project timings.

Minpunten

There are a couple of features I'd like to see incorporated, such as a different colour in the workload view for potential projects, and on the calendar RSS feed the project name needs to be included as well as the task name, otherwise all your tasks can come across with the same name (i.e. design, design, design,).

I would also like to see the styling improved when you save a project plans to PDF - as they are currently very difficult to read in this format and it makes it hard to share them with clients.

Antwoord van ProjectManager.com

Hi Julia,

We always appreciate it when users suggest feature adjustments. We're glad you enjoy our product for managing timelines and studio schedules!

Gawie
Totaalscore
  • Sector: Architectuur en planning
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

BEWARE: Misleading Marketing

Beoordeeld op 12-6-2020

Great platform and very easy to use. Sadly the deceptive marketing and appalling customer service...

Great platform and very easy to use. Sadly the deceptive marketing and appalling customer service left a bitter taste in my mouth and I would not recommend it to anyone. Unless of course you have read through ALL the fine print and are happy with the terms and conditions.

Pluspunten

Overall a great platform that is user friendly and quick to learn. Being able to easily share projects and monitor timelines with team members is a big plus.

Minpunten

Like some other prospective customers I was lured into downloading the free trial based on very deceptive marketing. You are forced to sign up for a subscription in order to download the free trial. If you do not cancel the subscription before your free trial ends you are automatically billed for the maximum number of licences on the edition you've selected. With a no-return policy I asked for a credit and my subscription to be changed to the personal edition. They gladly changed my subscription but said nothing about a credit. When I enquired I was informed that I would be billed again for the new month. I'm appalled at the way they mislead. Expensive lesson learnt on my side.

Antwoord van ProjectManager.com

Hi Gawie,

Thank you for your feedback. I'm glad that you liked our platform and found it user friendly.

I apologize for the confusion surrounding our marketing and our free trial policy.

Choosing a project management software can be a big decision, which is why we offer a 30-day free trial. The first 30 days are always free, but as you noted, you will be charged when your free trial expires, as your subscription to our service will automatically start in order to retain data and a seamless experience.

Free trialists can always cancel their trial in the software in the Billing section, or they can send an email directly to support. We also send a reminder email 7 days before a trial expires. Sorry again about the mix-up.

If you have any other concerns, please contact us directly at https://www.projectmanager.com/contact

Best,

The ProjectManager.com Support Team

Karen
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

I have found PM.com easy to use, and support excellent always giving a quick response

Beoordeeld op 19-6-2017

A single product for planning our projects which are viewable to our teams.

Resource planning...

A single product for planning our projects which are viewable to our teams.

Resource planning allow us to integrate our planning across teams to give us end to end plans whereas plans were only done for the individual teams.

Simple product to use making it easy for everyone to see what is happening and when.

Visibility of work as able to give ready only access to stakeholders across the business .

Pluspunten

It is easy to use set up, use and share plans making working with the teams more cohesive. I also like the flexibility of being able to add custom fields. Teams are beginning to use the diaries to allow them to see what they should be working on and when.

Minpunten

It is difficult to see what everyone working on when you have multiple projects. There is not a single overview of the projects and task breakdown.

The plans don't take into consideration any holidays or leave so it is easy allocate tasks when people are not available.

Antwoord van ProjectManager.com

Thanks Karen! We appreciate your feedback on the overview of projects.

Angela
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A great asset to any type of Project Managing

Beoordeeld op 1-11-2016

Great way to document and keep track of projects with shareholders. Easy to use with great...

Great way to document and keep track of projects with shareholders. Easy to use with great features. Essential tool for any project manager.

Pluspunten

Risk/Issues/Changes tabs
Linked timelines

Minpunten

Some glitches when trying to attach documents and or changing pages before I have saved or finished filling in information.
Some of the reporting is very precise which means I need to document and 100% on the exact days tasks are achieved.

Antwoord van ProjectManager.com

Hello Angela,

Thank you for your feedback! We appreciate the gracious remarks.

We're so sorry to hear as well about the trouble with saving your data. We as a best practice recommend to use the save button often. We also have an Auto-Save feature that will save changes every 5 minutes in case you accidentally close your browser page or lose internet connection. Hopefully these will help!

Geverifieerde reviewer
Totaalscore
  • Sector: Farmaceutica
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Great tool but looks like in 1990s

Beoordeeld op 4-1-2019

Pluspunten

This is an all-in-one package for project management. It is in line with most of the methodologies (at least with waterfall ones) and supports managing the projects easily. All the needed functionalities are on place.

Minpunten

The design and layouts look like from the past of like from MS Project. It is a cons as we need to expirt most of the reports for other stakeholders and this is just not right for showing to other people. They expect higher quality of "image" - more flat design etc.

mohamed
Totaalscore
  • Sector: Telecommunicatie
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Good for tracking projects vis it's simple dashboard

Beoordeeld op 3-1-2019

Pluspunten

I'm consider end-user for project manager online tool, i like its dashboard, it is very simple and understandable by anyone and can be used to track project's progress and time via cool colors.

Minpunten

it can be enhanced by adding more integration points with other tools for example Jira and other ticketing systems.

Kai
Totaalscore
  • Sector: Computersoftware
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great SaaS project management solution

Beoordeeld op 17-11-2016

ProjectManager.com is a very well done and smoothly working Online/SaaS solution for project...

ProjectManager.com is a very well done and smoothly working Online/SaaS solution for project management. The product promises to have all the features of Microsoft Project and it delivers on that.

One of the big draw cards for us was the online Gantt chart and having tried a variety of other solutions in the past, PM.com's implementation sticks out regarding performance and ease of use. It's very robust and also allows the import of existing data from Office.

Another really useful feature is the built-in reporting and in particular when dealing with larger teams, the ability to do time sheets and workload inspection/management. The latter gives you a quite comprehensive overview of what's going on in your team and if there is any availability for assigning work to members of the team.

The different pricing plan options cater really well for different feature requirements and team sizes and we feel we're getting very good value out of using the service - in particular when comparing it against the "clumsiness" of using isolated desktop products as an alternative and having to share MS Project documents around.

Antwoord van ProjectManager.com

Hello Kai,

Thank you for the kind words! We¿ve added tons of new features in our software that sounds like it's helping your team. We try to make our product powerful and easy to use, while avoiding the clumsiness you might see in other tools.

Alpesh
Totaalscore
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great Online Software

Beoordeeld op 11-11-2016

ProjectManager.com's software is very easy to learn, the training was extremely helpful and...

ProjectManager.com's software is very easy to learn, the training was extremely helpful and customer support were very friendly. We have been able to track our projects around the country and we now ensure that we deliver to our customers on time and within budget by using the planned vs actual time reports. The mobile app is the perfect tool when off site. Customising the Dashboard in a meaningful way to our needs is great. Being able to view the notes between the team ensures that we are all on the same page. Since using ProjectManager.com we have noticed an increase in profitability and being able to mitigate any potential downtime before it becomes a major issue.

Pluspunten

It is easy to use and having the ability to customise the dashboard and reports. The drag and drop features makes it simple and not very time consuming when scheduling projects.

Antwoord van ProjectManager.com

Hello Alpesh,

Thank you for the kind words! Our main goal is to help empower you and your team to manage your projects successfully, use your time more effectively, and better collaborate with your team no matter where in the world they are.

Barb
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

I use PM.Com daily and more so for task management

Beoordeeld op 20-6-2017

Pluspunten

Pretty easy to use and I appreciate the alerts that you can set up. I also like that you can make changes to due dates and tasks if needed.

Minpunten

The program isn't completely customizable, there are still some features that would work better if they could be more customized (ex. reporting, filters)

Antwoord van ProjectManager.com

Hi Barb,

We're glad you enjoy our product! We continue to make more customizable features. Thank you for the feedback!

Jesus
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Real-time Project status identifier

Beoordeeld op 26-7-2018

Pluspunten

The great thing with using ProjectManager.com is the real time dashboard that can be access with all members of the team project through online

Minpunten

As far as i use this product, only the internet connection affects it's functionality of sharing reports and status with the team, but as long as you have a good internet connection, it was really great

William
Totaalscore
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Field Engineer

Beoordeeld op 15-6-2018

This app really keeps my projects tuned. Everyone can see the progress, risks, etc.

This app really keeps my projects tuned. Everyone can see the progress, risks, etc.

Pluspunten

The ability to keep all parties informed and up to date. Use it for upcoming and current project status.

Minpunten

TBD. Still working through all it's features. Will know more as I work through it. So far, it has been an asset.

Antwoord van ProjectManager.com

Hi William!

We’re glad you're enjoying the ability for everyone to keep track of their progress inside the tool. Please reach out as you get to know the software further if you have any questions, we’re here to help!

Michael, Customer Support

Subhan
Totaalscore
  • Sector: Managementconsulting
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Lean project planning and reporting tool

Beoordeeld op 8-11-2016

A great tool for lean or just enough planning and reporting of small to medium to large projects....

A great tool for lean or just enough planning and reporting of small to medium to large projects. Easy for project teams to onboard with minimal change management issues.

Pluspunten

Simple and easy to use

Minpunten

Reporting module is not robust.

Antwoord van ProjectManager.com

Hello Subhan,

Glad to hear you¿re finding the software easy to use! We¿ll be adding new features to the reporting module in the new year.

Geverifieerde reviewer
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Anders Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

WARNING

Beoordeeld op 1-12-2019

Pluspunten

Nothing. It looks good and you feel like you have found a good software, but beware. They are just manipulating you to take your money!

Minpunten

WARNING

Do not interact with this company in any way. They will scam you as soon as they can. They lure you into a free trial of 30 days. IT IS IMPOSSIBLE to implement a new project management tool for any business within 30 days. They are nice when you ask them to prolong the trial and you get the impression that you can in your own pace try the software and adapt it to your own business, which is what you want of course. They seems serious, their software seems really good, But it is all fake. All of a sudden you find out that there of course are som "hidden terms" which gives them the right to charge you for a whole year. They charged me for 500 dollars(!!!), and when I found out about this, this nice guys [SENSITIVE CONTENT HIDDEN] who really was helpful in the beginning suddenly vanished (?). He is no longer answering any mails and there is no way to get in contact with him. You can still contact their customer service, who is not doing anything else than refer to the terms, of course.

THIS IS THE WORST CUSTOMER EXPERIENCE I HAVE EXPERIENCED IN MY LIFE.

It is a scam and I sincerely warn everyone out there not to fall for their nonsens!

Alan
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

easy and practical tool

Beoordeeld op 13-9-2018

Pluspunten

control of activities, better project management and control, workload visualization, activities and timesheet control

Minpunten

too much information on the screen harms new users and hinders the understanding....................

Noel
Totaalscore
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Projectmanager is more expensive than most, double check the pricing.

Beoordeeld op 22-9-2018

Projectmanager is more expensive and has fewer features than many of the programs we tried, it is...

Projectmanager is more expensive and has fewer features than many of the programs we tried, it is four times more expensive than our current software and was missing some features that we now get on our current program.

Pluspunten

Good data entry, good and clear reports, timesheets were easy to fill and adding new projects or importing was very fast and easy

Minpunten

Cost for us was the main con, with most of these products on the market having a similar cost, projectmanager was about four times more expensive but it is not clear for the pricing page that this is the case.

Coralie
Totaalscore
  • Sector: Machine- en installatiebouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Project Construction

Beoordeeld op 15-6-2018

Pluspunten

Good software tool for planning and design portions of projects. Allows input for risks that may affect the project schedule.

Minpunten

Not good for construction portion of project due to the constant changes and variables during construction which are beyond the project manager's control. In order to provide an accurate picture of the project input must be changed constantly.

Antwoord van ProjectManager.com

Hi Coralie,

Thanks for the feedback! It’s great to hear from you and the City of St. Charles team since you have been such loyal customers over the years! Let us know if you need anything,

Best,

Michael, Customer Support

Chase
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Excellent customer service

Beoordeeld op 14-6-2017

Easy to use, intuitive, nice interface

Easy to use, intuitive, nice interface

Pluspunten

While at I did not go past the free trial (due to not needing it at this time, nothing against the software itself), I must complement the level of customer service I received. While there didn't seem to be a way to cancel the free trial from the platform interface itself even going to your account and it can be difficult to reach someone by phone, the service team was extremely helpful in getting my bill sorted out and money refunded that was charged for 12-months of the service. The software itself is very intuitive and easy to use. It has a lot of options and is a nice alternative to MS project. I would recommend this software for small businesses or small teams within larger organizations.

Minpunten

Having to set weekends as working days prior to building a Gantt chart and no way to go back and do it later. It's a practical default for most businesses, but not so much for academic projects or anyone that plans to utilize weekends for project tasks.

Ed
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Beware Free Trial: Scam

Beoordeeld op 25-3-2020

Very poor customer service experience and unethical business practices.

Very poor customer service experience and unethical business practices.

Pluspunten

Good interface with a good blend functionality from traditional PM to agile kanban and story boards.

Minpunten

Resourcing of a project is a weak point, it's not possible to assign resourcing by % of time or time allocation to a project i.e User 1 90% and User 2 50% to the project so it's very inflexible in this way.

----BEWARE---- The free trial is only free for 30 days before this you have to have cancelled or you will be charged. I was charge over £700 to my personal account despite all the users being test users associated to my email. Yes it does stipulate this on T&C's but I've had a point blank refusal from them to reverse charges despite cancelling only 2 days late.

Gerardo
Totaalscore
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Little confusing

Beoordeeld op 20-9-2018

Overall is a good product that need improvements, I wouldn't personally choose to use it

Overall is a good product that need improvements, I wouldn't personally choose to use it

Pluspunten

The tool sends daily notifications
Can add time to task from different places
Track different projects

Minpunten

Sometimes it does not update the time added to a task
Some tasks get randomly deleted
Tabs are consufing

Jordan
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Anders Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Awful company- TERRIBLE customer service

Beoordeeld op 23-5-2020

Pluspunten

None, we have had a terrible experience and awful customer service. We are very disappointed.

Minpunten

I am extremely upset with this company. After signing up for a free trial we had a couple of questions and found out the software did not work for us and thought our account was cancelled since they did not offer a mobile app and our company can only use software that has a mobile app as we only use it in the field. We disputed the charge with our bank about two months ago and today we found out that project manager fought our dispute and we were charged back the original $375 for the software that we never used and did not work for us. They have no phone number so I have not been able to talk to anyone about this issue and when emailed they did not care and had horrible customer service. We will let our other construction associates know NOT to use this company.

Clark
Totaalscore
  • Sector: Research
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 3.0 /10

Too slow & dates don't update every time

Beoordeeld op 5-7-2018

Fix the lag when going through projects and make sure dates are updating

Fix the lag when going through projects and make sure dates are updating

Pluspunten

Lots of functionality. I appreciate the calendar option, the ability to see different projects, timelines, notes, etc.

Minpunten

It is way too slow. Scrolling takes forever. Sometimes, changing one date, other dates won't update accordingly. This is a real problem for effective project planning