UKG Pro reviews
Totaalscore
Filteren op
Bedrijfsgrootte
Gebruikte tijd
622 reviews
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Best payroll solution
Beoordeeld op 11-6-2018
It help us speed the payroll process by 45% more fast.
It help us speed the payroll process by 45% more fast.
Pluspunten
Ultipro best trait is the ability to customize the settings or features in a way to mold it on how the business works.This is a very intuitive tool, that even our non tech people can manage and control their own data and find everything they need on UltiPro. The cloud provides a real-time information including reports and dashboards that has the ability for employees to be able to navigate seamlessly and manage their information is made an impact. Very easy to use.
Minpunten
Very limited on the workflow process in web based. Some features are slower than other, not sure if its because the data is too much. This are small bumps compared to the benefits that this tool offers, so overall it doesn't have too many flaws.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great tool for talent management and Human Resources
Beoordeeld op 13-3-2023
As a medium-sized business, I appreciate having access to a wide variety of employee onboarding...
As a medium-sized business, I appreciate having access to a wide variety of employee onboarding resources. As a tool for continuing education and professional development, it is invaluable. It's fantastic to have everything our HR department and our staff need in one place.
Pluspunten
As an employee who is not part of the HR division, I use UKG Pro but am unaware of its full functionality. However, I believe that its ability to cover everything is a trait that all firms should look for in a software application.
Minpunten
Issues with properly acknowledging documents have been known to occur. Limits imposed on users' ability to download their own files. The site doesn't perform properly on secure connections.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
UltiPro just gave up after Kronos purchased them
Beoordeeld op 17-9-2023
Kronos uses ticket system for non payroll critical cases. Just closed a case after 9 months. Payed...
Kronos uses ticket system for non payroll critical cases. Just closed a case after 9 months. Payed our PA taxes late and reported last 3 qtrs in a row and wanted us to pay the interest charge. UKG refused to address this issue. UKG tweaked system to stopped calculating holiday pay; to stop calculating 403b employer match; to prevent some shift codes to stop calculating.
Pluspunten
UltiPro was fine until Kronos purchased them. There are really none since Krones purchased UltiPro. Virtually every week, Krones makes a tweak in their system that adversely affects us.
Minpunten
UKG does not care anymore. The one thing that has improved is UKG support staff have become much better at excuses takes much longer to find solutions. When they tweak their system that causes us to have errors, they act like they don’t understand. Instead of them fixing the issue, they send us highly technical instructions to make our own fixes. They actually outsource the solution to use to fix the problem they created and then when the solution does not work properly, they blame us missing a step.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great tool
Beoordeeld op 19-8-2024
UKG is a great tool, I've being using it for around 8 years. it is user friendly and contains all...
UKG is a great tool, I've being using it for around 8 years. it is user friendly and contains all the information I need to keep my work record updated. I can log on through my cell phone and clock in and out; and I can also see the menu for basic information.
Pluspunten
User friendly, it allows me to keep track of all my work-related information.
Minpunten
Navigate to complete my yearly evaluation.
- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great HR Software from a Forward Thinking Company
Beoordeeld op 19-8-2020
We have realized some streamlined payroll business practices, and within Onboarding as well. The...
We have realized some streamlined payroll business practices, and within Onboarding as well. The overall experience with this software and company have been very good, with some room for improvement. But there is no business out there without room for improvement :).
Pluspunten
The level of customization and the ability to create our own fields is highly valued. This is also an easy system to train new Admins on, and has a crisp and clean appearance.
Minpunten
There are some improvements needed within UltiPro, especially in Time Management. There are things that we would like improved, but the nice thing about Ultimate Software is you can submit an Idea for an improvement and vote on other ideas. Ultimate takes these Ideas seriously, and rolls out improvements quarterly.
Redenen om voor UKG Pro te kiezen
Paycor lacked the ability to customize the system to fit our needs. Their payroll process was cumbersome and lengthy, and we had several tax issues with payroll as well. Reporting & Analytics were very slim. Paycor is a great system for smaller companies, but we had to move on once we were well over 100 employees.Overgestapt van
Paycor- Sector: Schoolleiding
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Review of UltiPro HRIS
Beoordeeld op 14-2-2020
UltiPro allowed us to eliminated many tedious and time-consuming processes, streamlining them that...
UltiPro allowed us to eliminated many tedious and time-consuming processes, streamlining them that improved efficiency - Applicant Tracking, Onboarding, and Performance Management processes have all been greatly enhanced.
Pluspunten
The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding!
Minpunten
Not having the ability to have multiple company codes assigned to an employee who may be paid different rates in different company codes, but it does not impact a lot of employees and there is a work-around.
Redenen om voor UKG Pro te kiezen
With ADP, the system was not integrated requiring us to enter duplicate information, and only provided payroll services - was not a true HRIS, and was more expensive than what UltiPro provides.Redenen om over te stappen op UKG Pro
UltiPro provided the best product to meet our specific needs and overall best value; in addition, customer service and training are far superior to what other vendors were offering.- Sector: Bankwezen
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
14 Years and Still Improving
Beoordeeld op 18-8-2023
Pluspunten
The level of service we continue to receive from UKG is what satisfies us most about our relationship with them. UKG Pro met our needs well 14 years ago and through 3 acquisitions we've made over time, it continues to do so, especially considering the continued enhancements that have been made in the software.
Minpunten
Even after all this time, we continue to work on our use of Business Intelligence (Cognos) and its vast capabilities. It is a great tool and we've only just begun to tap its potential.
- Sector: Papier- en bosbouwproducten
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
UKG Great Wholistic Product
Beoordeeld op 17-1-2024
Great! UKG is a modern comprehensive HRIS that delivers everything you need and more. Free...
Great! UKG is a modern comprehensive HRIS that delivers everything you need and more. Free learning is also a bonus
Pluspunten
Great support, free learning, very easy to use! UKG has a module for almost everything and if not is able to integrate easily.
Minpunten
Not all but some of the add on modules integration is poor and troublesome (People Doc).
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 10.000+ werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great product for small business.
Beoordeeld op 21-9-2024
I found it very efficient and helpful when managing my employees time.
I found it very efficient and helpful when managing my employees time.
Pluspunten
I liked the layout of the software and how all the settings were very straight forward.
Minpunten
There were no cons to the software that I noticed.
- Sector: Sport
- Bedrijfsgrootte: 201-500 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
UKG Pro: Quality Product
Beoordeeld op 17-10-2024
My overall experience with UKG Pro has been positive. It was particularly helpful near tax season,...
My overall experience with UKG Pro has been positive. It was particularly helpful near tax season, as it had all my payroll information in one place.
Pluspunten
It combined all of my payroll information into one place with easy access.
Minpunten
Sometimes it limited my access and made me change my passwords which made accessing my payroll information difficult at times.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 1.0 /10
Lots of show, not much substance
Beoordeeld op 19-12-2019
Terrible, you're so frustrated with their system and the employees you talk to don't seem to care,...
Terrible, you're so frustrated with their system and the employees you talk to don't seem to care, but boy do they love their jobs. Honestly its the strangest thing.
Pluspunten
It looks good at first glance- clean look for employees
Minpunten
Where do I start: implementation was terrible- their team messed up our data, and we are still dealing with the fall out-example they added taxes on our employees(a whole office) incorrectly, bonuses were doubled etc. Promises of feeds being created never occur- still not done and what has been done is incorrect. Reporting, is a nightmare- so much capability, but impossible to use unless you are a programmer or something (and we are a tech company and I have had programmers look at it and can't figure it out). You call Ultipro and that act like the most basic things you should have to pay extra for to have them do. This is actually my second company I've used Ultipro for (I know how did I do this again) so I am very familiar at this point with the system and it still is very hard to use or remember the pathways to get to things, because it is so convoluted for admins. They added a new time system that is terrible- doesn't show basic things like weekly time totals. Onboarding is a nightmare bc we like to keep track of contractors in the system and they act like they've never heard of such a thing (but like we have this system to get off of spreadsheets right?) Just all around terrible, and its frustrating bc it seems like it could be a great system, they've just spread themselves too thin and while all systems function basically, they don't function fluidly together and a lot of the time you can't report easily on what you've spent so much time getting into the system.
- Sector: Biotechnologie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
Over promise and under deliver
Beoordeeld op 6-6-2022
I expected better customer service, less limitation and a more seamless transition. We sent the...
I expected better customer service, less limitation and a more seamless transition. We sent the employee demographic report to UKG and they left off multiple employees, messed up the ID#'s and etc. So be sure to double check their uploads.
Their staff is either not properly trained or understaff based on the service we received from them. Note that once you've launched your module, you only have 30 days with your consultant before they ghost you. Once that time period lapses, you have to put in tickets to get any issue resolved. Even issues that were caused during the implementation by the consultant, they will not fix it.
Pluspunten
Great sales team. Some modules were easier to launch than others. Nice people. Definitely a software that is in demand so they have plenty of clients.
Minpunten
As titled, probably the worst implementation I've ever rolled out. I've launched at least 3 different vendors in my career and never have I experienced such terrible customer service. Definitely not apart of UKG's goal. Wait time was obnoxiously long. We were told in [SENSITIVE CONTENT] that we could launch our Benefits module by [SENSITIVE CONTENT] We're in [SENITIVE CONTENT]and we've not launched all of our benefits module. Expect to add on 2-4 weeks to any wait time you have. Prepare to have multiple members on the employers side to help launch because you will have different UKG Consultants, Lead Integration, Account managers and etc. The initial calls you have with the consultants for the modules are a waste of time. They call just to introduce themselves and tell you how long the process is and then they schedule additional calls for implementation. I rather just skip to the implementation since you can also do the introduction during that call.
You do not get fully trained on every module, they expect you to watch trainings or go to their UKG Community and see how other clients solve their questions/problems. So if you have a small team, steer clear from choosing UKG.
Mobile app is very limited. This is also the ONLY way an employee can upload a photo. You cannot upload photos via the web, unless an Admin or HR uploads every employees photo. Mobile app is super archaic. The Time keeping system is in a different app called UKG READY but everything HR data is in the UKG Pro app.
Overwogen alternatieven
Workday HCMRedenen om voor UKG Pro te kiezen
Over promised on many things so we switched only to find out there were some limitations. We also switched because it made better sense for the Finance team.Overgestapt van
BambooHR- Sector: Fabricage van elektrische/elektronische producten
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Thrilled TO LEAVE UKG!
Beoordeeld op 1-5-2024
The worst. Will never go back. It is impossible to find affordable employees who have UKG...
The worst. Will never go back. It is impossible to find affordable employees who have UKG experience.
Pluspunten
If you have a vast budget, this could be a great product for you. But you absolutely will spend a fortune for all the bells and whistles. Take your existing budget and triple it. Invoices come non-stop.
Minpunten
The contract is impossible to get out of. The cost goes up by 10% each year and you MUST give an extensive notice or the contract auto renew annually. We got stuck paying for ACA and had to move it to a new company as they prepared ACA filing after we terminated our contract adn they refused to refund us. Be very careful wiht UKG, they make up random charges..invoices come in at every turn. IT is also very difficult to find employees who use and understand UKG, bc they turn all of their laid off staffers into consultants who bill at $200 per hour. Dont bother. I have no idea how this company stay in buisness. We had the worst experience in almost all aspects of the software. You are on an island with help only available at $200 per hour. This company functions like a MLM. Employers beware, you will pay top dollar for employees who understad the software or you will have to resort to consultatants....MLM. Worst business model.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
UKG pro helps calculate payroll accurately
Beoordeeld op 24-8-2023
Payoll may be calculated more precisely with the help of UKG pro. More than 500 workers have used...
Payoll may be calculated more precisely with the help of UKG pro. More than 500 workers have used this software to do payroll faster than with any other program.
Pluspunten
The Applicant Tracking System at UKG is fantastic. As far as workflows and approvals go, it's also the top dog. UKG contains all the features necessary in an HRIS system, plus the company's partnerships with other suppliers mean that many HR and benefits-related tasks may be automated through seamless connections.
Minpunten
When first starting out with UKG, the system can seem daunting. UKG Support has a fantastic ticket system, but in some circumstances, you may have to wait a while before a support specialist responds.
- Sector: Machinebouw
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
UKG Pro Review
Beoordeeld op 15-8-2023
We are now integrating with NetSuite and, although it is a long process, UKG has worked with us to...
We are now integrating with NetSuite and, although it is a long process, UKG has worked with us to get this going.
Pluspunten
We have used the product for 10+ years. I guess you can say we really like it. It does most things effortlessly.
Minpunten
I wish we could do more with the PTO codes. They just revised the Customer Success portal and I feel they went backwards a few steps. I believe they will rectify this soon. Sometimes they are slow in responding to cases.
- Sector: Restaurants
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Review
Beoordeeld op 1-7-2019
Overall, am satisfied.
Overall, am satisfied.
Pluspunten
Visual appeal
Rapid Response is available to assist 24/7!
Highly customizable
Minpunten
Quality of troubleshooting depends on the person you get first on Rapid Response or your Rollout Team, so 50% of the time, it's great, and 50% of the time it's sub-par.
There is a lot that needs to be developed in the Onboarding and Recruiting Gateways. Some simple things are not available, or work in a strange way (i.e. the way someone needs to submit a background check).
Overwogen alternatieven
UKG ReadyRedenen om voor UKG Pro te kiezen
Manual integration between talentReef and Paychex was error-prone and not sustainable for our growth.Overgestapt van
TalentReef- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
I love UKG
Beoordeeld op 15-8-2023
Pluspunten
although the customer service has dropped a bit I am still very happy. the only side of customer service that i feel is suffering is the Benefit side. I'm struggling with Benefit help. but all other aspects I am very happy
Minpunten
I don't like some of the Time Management and how PTO is tracked. But I am hopeful with the changes into Dimensions
- Sector: Detailhandel
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Recent Company Switch to UKG Pro
Beoordeeld op 25-8-2022
Overall UKG has cut down on some of the time it took our HR department to hire new employees on...
Overall UKG has cut down on some of the time it took our HR department to hire new employees on payroll, as the integration between onboarding, recruiting and PRO transfers that data. It is also an easier product for our end users to learn.
Pluspunten
We recently switched over to UKG PRO from our legacy system and legacy ATS. UKG provides the functionality that we need all in one place and decreases the additional work we had to do. The integration between PRO and recruiting allows candidates to easily enter the database. The onboarding feature is very clear and improves the candidate onboarding experience. Everything from the branding to the setup is very customizable and allows you to set up the product exactly how you want it.
In switching to their product, you are also provided with lots of additional support from your setup team, which is great.
Minpunten
There is some functionality missing from the recruiting module of UKG. At this moment, the texting feature is not available, which was a critical piece of our legacy ATS. There is also some other functionality, such as grouping questions together for a job posting that is not currently available. We have found we need to use external applications on top of UKG to be able to meet our recruiting and onboarding needs.
- Sector: Olie en energie
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Ultipro Review
Beoordeeld op 25-10-2019
We've had some issues with time and attendance but overall it is doing what we need it to do:...
We've had some issues with time and attendance but overall it is doing what we need it to do: employee self service, payroll, benefits admin
Pluspunten
We were handheld during the implementation which was great. Compared to our previous system (zuman) there is much for functionality but there are still things UltiPro doesn't have that we need.
Minpunten
It doesn't have a fully functioning org chart that's printable (where you can see the entire organization, not just by each manager)
Overwogen alternatieven
PaycorRedenen om voor UKG Pro te kiezen
Zuman didn't have the capabilities we needed.- Sector: Schoolleiding
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Director, Benefits
Beoordeeld op 18-1-2024
Overall is good and easy to use. Integrated modules
Overall is good and easy to use. Integrated modules
Pluspunten
Platform is easy to use, and different modules available.
Minpunten
reporting capability. Have to depend on having someone create custom BI Reports each time.
- Sector: Machinebouw
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Expensive Option with some benefits
Beoordeeld op 28-7-2022
Pluspunten
Allows for customization. Has great reporting capabilities.
Minpunten
We tried to use UKG as the one place for HR. Unfortunately, several modules (recruiting, onboarding, performance management) are offered, but they all lack the functionality to make them add value to our organization. We dropped PM because it was so difficult to use. We are also looking at alternatives to ATS and Onboarding. I am not a fan of their support model. I really don't even know my CSR.
Overwogen alternatieven
Dayforce HCMRedenen om voor UKG Pro te kiezen
Looking for more robust optionsOvergestapt van
Paychex FlexRedenen om over te stappen op UKG Pro
ability to customize and integrate- Sector: Mijnbouw en metalen
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
UltiPro - Everyone Should Use It!
Beoordeeld op 1-3-2019
UltiPro has helped us integrate our 2000+ decentralized workforce into one HR system. We have a lot...
UltiPro has helped us integrate our 2000+ decentralized workforce into one HR system. We have a lot of HR users in our locations that are resistant to change, but we have been able to prove to them what Ulti can do for them and the time it can save. We use Ulti for HR, Payroll, Benefits, Open Enrollment/Life Events, Recruiting, Onboarding, Performance Management and Time and Attendance. It's great to have all of this in one system, with easily reportable data. As a decentralized workforce, we have many customizations. Ulti can handle all of them with ease. I truly can't say enough good things about the product, and the company.
Pluspunten
UltiPro by far has the best customer service and training I've experienced (I've used ADP, Ceridian and SilkRoad products in the past). The system is user friendly and intuitive and customizable to meet our needs. In addition, the company truly cares about customer feedback - and works to implement solutions quickly. It's an all around solid HR system, with many modules that integrate to give you some great functionality and workflow.
Minpunten
I hate to truly list a "con" here as I know Ulti is constantly working to improve their products. I would say though that the Recruiting tool needs continuous ramping up to become a true competitive ATS system. It's working for us now, but we need more from it. The GREAT thing is that every month Ulti is rolling out new features and updates to this module. I'm confident they will continue to enhance this product and make it a great tool for us.
- Sector: Internet
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
UKG Pro does everything you need, if you put in the effort.
Beoordeeld op 21-1-2024
I have been pleasantly surprised with UKG Pro. I have experience with a wide variety of tools and...
I have been pleasantly surprised with UKG Pro. I have experience with a wide variety of tools and I can confidently say that UKG Pro is at the top of my list with a good balance of affordability, ease of administration, and features/modules.
Pluspunten
UKG Pro is a cost effective HCM that provides all bells and whistles...and let's you create bells and whistles of your own (aka configured fields). You can administer it internally without a dedicated engineer and if you are creative enough, you can do some pretty interesting things with it. The options to connect to other systems that leverage HR data is fantastic...and with some many choices, you can make just about any connection happen...
Minpunten
There are a few areas that I think are lacking, a main one being user interface. The UI is outdated and honestly, a bit overwhelming for infrequent users. I also have the experience of getting excited about implementing a new feature/module only to find some serious limitations (ex. HR Service Delivery does not update the Core data base so you have dual entry issues which is the bane of my existence)
- Sector: Overheidsadministratie
- Bedrijfsgrootte: 201-500 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 6.0 /10
So much capability, so hard to navigate!
Beoordeeld op 18-1-2019
Overall, if you are only looking for basic information as an employee its easy; find paychecks,...
Overall, if you are only looking for basic information as an employee its easy; find paychecks, find personal info, etc. As a long-term solution, unless you do a great job of training and modifying the tools and menus, its easy to get lost; both because of the interface is not clean and it has too many options.
Pluspunten
Ultipro has a ton of options of what is available to you; I've seen it now in two different companies. In both scenarios, the capabilities of the software were not utilized to their fullest extent. It looks as if Ultipro can do far more than either used it for. The load times and menus for initially finding information are fast to navigate. Information on different pages is presented clear as well. PDFs and other files generated by the system load fast.
Minpunten
The presentation of the material, menus, hotlinks, etc. is unwieldy and jumbled. It is hard to sort through all of the pages past initial launch ones. Drop down menus, if you move your mouse off of them, disappear; in 2019 that doesn't make sense. The ease of use is definitely missing. As mentioned, too, I've seen it in two scenarios, one with a company of 2000+ and one with around 200 employees. All of the features are not used and yet you can still open up menus and pages that do not have relevant information; if thats the system, it needs to be fixed, if its the user/moderator of the business, they need to be encouraged to get rid of it from the systems administrator from Ultipro. Just not an easy and clean tool to use.
The Time Clock tool as an employee is very difficult to use, too; multiple pages/clicks to get to basic information is overkill. Even then, it has a very mid-range power user feel to it... if you don't know what you're doing you may break it!
- Sector: Entertainment
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Ultipro is great for your jobs health benefits and work related topics
Beoordeeld op 3-1-2019
My experience with UltiPro has always been great for the 4 1/2 years I've been with PSAV (Presentati...
My experience with UltiPro has always been great for the 4 1/2 years I've been with PSAV (Presentation Services Audio Visual). The old way we used to ask off for days from work was writing it on paper and then submitting to your Director of Operations. Now you just log in to UltiPro and go to scheduling, and then click on time off request and submit. It is so much easier than how we had to do it 4 years ago before they introduced UltiPro to our intranet websites.
Pluspunten
It is very easy to navigate when you're searching for some info on your health benefits, and looking for other higher up employees if you have issues you need to report such as conflicts with other employees. It list everyone above you without having to ask your manager for email addresses from say the person who handles HR issues.
Minpunten
Nothing I have always found it easy to navigate and if you can't figure something out say for instance logging into some of our companies intranet websites for training and other purposes it has a step by step solution for anything you can think of company related.